I'm locked out my MacBook and its only typing in symbols it even turned my wifi off and I can't re install Mavericks because it won't let me connect to my wifi even though I have wifi please help!!

II'm locked out my MacBook and its only typing symbols and now I can't re install Mavericks becwise I'm locked out and the numbers won't work to connect to my work when I type nothing ail pop up but symbols instead of letters

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Try changing the security on the router. Start with no securty as a test.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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    Message was edited by: jrusso01

    chloeveltman wrote:
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