I signed on for the 9.99 month Photoshop plan right away - I feel I should be getting Lightroom also

I signed on for the 9.99 month Photoshop plan right away - I feel I should be getting Lightroom also now that that promo is available to everyone - it's like I'm punshed for being an early adopter.

You can. Just have Adobe transition your one-App PS membership to the Photography Program membership. Just hope youu can get into the Customers Service, I still can't (The Netherlands).

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I just signed up for the CC single app Photoshop. I'd like to add Lightroom. How do I do that?

I see that there is a basic photography option for $9.99 per month that includes both Photoshop and Lightroom, but does not come with any cloud storage. Can I keep my single app Photoshop plan with cloud storage and add the basic photography plan, too, to get Lightroom?

Ask Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

HT3964 For the past several months my MacBook Pro has been shutting down. I get horrible video with marks and striations acress the laptop screen and an additional monitor and the weird video problems until the multilingual notice comes up saying to shut

I used two monitors, and several months ago the MacBook Pro started crashing frequently. It seems like it might be overheating. Sometimes the disks seems to race. I leave the computer on most of the time and it sleeps when I am away, but when I come back in the morning it will have colored striations across both screens, and soon the multilingual announcement comes up that I have to press and hold down the power key.
Also, when using a progam like Skype video, the video goes insane frequently, with Skype windows freezing, video freezing, Skype window cutting in half, and eventually the computer crashing.
It seems to be a video problem.
What do I do?

I would take some screen shots of the anomalies and take the MBP to an Apple store genius bar. I you cannot reproduce the display problems, the screen shots will at least give them a start point for an analysis.
Ciao.

I tried signing up for the free trial of Photoshop but it's not letting my download it onto my computer. It keeps saying the website is having some problems.

How do I fix this?

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.

I signed up for the Technical Communications Suite Subscription yesterday. Now when I launch FrameMaker, it says I can either use as a trial or buy whereupon it propts for a serial number.

Signed up for the Technical Communications Suite Subscription yesterday. Now when I launch FrameMaker, I get a dialog box saying I either have to use it as a trial version (for 30 days) or buy it. If I click buy it prompts for a serial number.
On installation when I tried to access my adobe account in the dialog box that appeared. It said I didn't have an internet connection. My internet was working fine and I got the same message even once I launched my browser.

Did you install using an account with admin privileges? Do you have any Group or other security policies on machine that may restrict new software installs?
For installation issues, it's best to contact customer support.

Wifi button has been greyed out for the past 2 months

my wifi button has been greyed out so for the past 2 months i've been living on cellular data and its getting really annoying. I've tried everything but it won't work any suggestions? apple should really fix this issue or else i might switch to samsung....

Hello there, user10103.
The following Knowledge Base article provides some practical instruction for troubleshooting the very issue you're describing:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4539 I sign up for the racing post app each month but didnt print past invoices off and now cant find them anywhere and need them for my books how do i find them

I sign up for the racing post app each month but didnt print past invoices off and now cant find them anywhere and need them for my books how do i find them

If you wish to submit comments to Apple, the best way is to use their feedback pages.
http://www.apple.com/feedback/itunesapp.html
It's not likely that anyone from Apple will see your comments here among the thousands of other posts.
Regards.

I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.

I use a macbook pro. Several months ago I signed up for the Photoshop/lightroom offer and the payments are taken from my bank but I am unable to locate the product. I just get a message saying that my trial is expired. I am really desperate.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

HELP! i currently am signed up for the month to month plan for Photoshop...

Hi, i currently am signed up for the month to month plan for Photoshop.. there has veen no problem in my payments etc until now when i open up photoshop its tells me to Renew my Subscription, and that my computer cannot connect to adobe server even though im connected to the internet.. the payment for this month has already cleared my bank!? Any Ideas whats wrong???

When you sign in to https://creative.adobe.com and check your account info (click the upper right), does it say you're still active? Sounds like something got borked in the CC app and/or PS CC.

I have not been able to sync my mail with iCloud on my MacBookPro (Lion OS). Everything else has been syncing fine for the past two months, but when I go to System Pref/iCloud/and try to check Mail, it asks me to choose an iCloud email address. When I

I have not been able to sync my mail with iCloud on my MacBookPro (Lion OS). Everything else has been syncing fine for the past two months, but when I go to System Pref/iCloud/and try to check Mail, it asks me to choose an iCloud email address. When I put in my regular @me.com email, it says that address already exists (of course it does - it's mine!) and wants me to choose another one. But I want it to sync with my stuff. What can I do? I haven't been able to find help anywhere online... Thanks!

You should have signed in with that address in the first place, but there is a workaround: go to System preferences>Mail, Contacts@ Calendars and add your @me.com address as an account there.

Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or fo

Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..

I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.

After my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access m

after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?

sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe.

My business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried

my business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried to download again, and still same thing. I am on a mac with latest OS. Does anyone know what I am doing wrong?

he is on a pc, we bought a subscription to the license and was told it's 180 a year or 14.99 monthly per user, on the business plan. So the sales rep on the phone walked us through adding the people who will be added to account who will need a license to use. the sales rep said that we just need to go to that section and add users and it will email the user a link to download the file and install

I have a question about signing up for the iPhone.

Well, basically, I want an iPhone. I'm young, working, and I understand that when you buy an IPhone and sign up for the 2 year plan with AT&T, they run a credit check. Well, since I'm young, I have no credit yet. So how much extra will it cost to sign up with AT&T?
Anyone's help would be greatly appreciated. Thanks.

If you don't pass at&t's credit check for a post paid account (at&t will say no one fails their credit check - but subscribers that don't meet certain criteria credit wise must put down a deposit), a deposit will be required. If you have good payment history (paying on time and in full) for 12 months, the deposit will be refunded after 12 months.
You need to contact at&t to determine the deposit amount if required. If at&t requires a deposit, and you agree to the amount requested, at&t should give you a credit approval number - after the deposit amount is received. I'm not sure if they accept a credit card for a deposit, but likely.

I recently signed up for $10.00 per month and haven't been able to download it why?

I recently signed up for $10.00 per month (Special included Lightroom and Adobe CC) I have continuous tried to download this and I have an Order # but it will not download Why???

What is "it" exactly? Lightroom? The Creative Cloud management App?

I signed on for the 9.99 month Photoshop plan right away - I feel I should be getting Lightroom also

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