I thought os x maverick is free but when i try to download it I'm asked to confirm credit card details
I thought os x maverick is free but when i try to download it im asked to confim my credit card details.
Mac App Store- How to resume interrupted downloads
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Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.
vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software. -
I have redeemed an itunes card but each time i have purchased from itunes recently my credit card is being charged rather than my credit being used. I have a differnt laptop and a new ipad and cannot get the credit to show on my ipad either
What are you purchasing?
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PLEASE HELP!!!!!!! i have had
this problem for 2 months!Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?
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Storage says there's 46.34GB free but when I try to download things, I'm apparently at capacity. I'm erasing the free space now in the hopes that that helps, but there is still the problem of 66.75GB of "other" listed in storage that I want to take care of. Any help is appreciated!
Chris , thanks for the prompt reply. The dvd was produced by a third party that I found on line . I had a number of old mini digital video cassettes from a Sony Handycam. I can play the DVD's on my laptop but I can't edit them on iMovies to delete a lot of the rubbish on them. I have five DVD's and three downloaded without any problem but the last two are according to iMovies non importable.
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I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I changed my ID Apple with another email, i received the confirmation, i changed my password and also received the confirmation but when i try to download something on my iPhone it still shows me my old email and nothing works ! ahhhhh what and how do i solve this ?
On your iPhone go to Settings > Store.
Select the Apple ID at the bottom.
Select Sign Out at the menu selection provided.
Follow this by signing in with your new Apple ID/iTunes store account.
All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. In order to install an app update for the apps downloaded with your previous Apple ID/iTunes account, you will need to use that account and password. -
im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
My friend just sold me her ipad she got Jan 2013. The software says its up to date with iOS5.1.1, but when i try to download certain app it tells me I need to update to iOS6.0 or later but when i go to the setting there are no updates. so how do I add these apps? The person i bought it from doesnt know what generation becuase it was a present to her.
The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it. -
i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!
(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.
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I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96048) -
I have 11 updates in my App Store but every time I click the update they ask first my apply ID that would be fine but after they will ask my credit card details since this is only to update. Please help me.
Also, even I would like to download some games it's ok to ask for our Apple ID but in the second time they will ask for the credit card details. Please help meMy younger brother had the same problem. You have to go into settings, app store, details and then change your credit card details to none. If there is no none option, you will have to use a different apple id.
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It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?
Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
i recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank" and when i try to open it, i can't? I NEED HELP !
Here is the download page
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I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.
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