I've never answered the security questions before

I bought a 30 dollars apple card, but I can't buy anything because I don't know the answer of the security questiions, and the problem is that i've never answered them before. And I can't change the answer because to do it first I have write the answer that I don't know, please, help me.

Look at the right of the screen.... More like this.

Similar Messages

TS1702 I never answered a security question before and when I tried to answer the 2questipns they were wrong. How can they be wrong when I have not done this before?

Need help with security questions? Never answered them befor and now that I have the answers are wrong ? Where do I find the answers ?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I never answered the security questions, and I clicked the send email to recover account button. I have tried this many times and i have never got an email.

I really need this resolved. I have lots of money I cannot spend.

Click here, phone Apple, and ask for the Account Security team.
(81474)

How do i deal with 'security certificate' issues on my iPad2? I'm unable to answer the security questions that pop up when Im trying to download an app because the pop up does not load properly...

Basically my Ipad2 stopped allowing me to go to sites such as Tumblr a little while ago. It wouldn't display the page properly because of 'security certificate' issues. This in itself would not have been such a problem, but when I went to the App store to try and download the Tumblr App, a pop up appeared asking me to answer some security questions before I could successfully install the App. However, the pop up would not display correctly because of 'security certificate' issues and as a result I can't download any apps from the App Store. Can anyone help with this??

Well, I maged to delete some stuff, download the update...
My Mac mail is still not ok. Still only displays today, yesterday and everything is the 16th of the month previous to this?
All a bit strange to say the least any suggestons on how to resolve this.
I now have a second issue in all my emails at the very top of each it describes in detail the full information of
          Delivered-To:
          Received:
          Received:
          Received:
          Received:
          X-Received:
          Return-Path:
          Received-Spf:
          Authentication-Results:
          Content-Type:
          Mime-Version:
          X-Mailer:
          X-Cloudmark-Analysis:
Surely this should not be displayed rather insecure I would think. Any suggestions on how to amend

How can I retrieve my password when the retrials email was not recoverable? I also can't use or pass the othere menace of recovery? Not being able to pass or answer the security questions?

How can I retrieve my password when the retrials email was not recoverable either? I also can't use or pass the othere means of recovery? Not being able to pass or answer the security questions?
I created a new ID but never being able to update the iTunes that were purchased/saved using the old id?
I can't also delete.

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my information because I can't answer the security questions correctly...

My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my account information because I can't answer the security questions correctly...

➡ https://iforgot.apple.com/

I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

Contact iTunes Customer support... it is not possible to bypass Activation Lock.

I'm using a new computer and to open one website I have to answer the security questions each time saying that the site doesn't recognize this computer.

Each time I try to open my "ubt" website, I get a message that says the site does not recognize this computer so I have to answer the security questions each time. I get the message "You are attempting to log in to your account from a computer that we do not recognize..." All other websites work just fine. The Mac store person could not figure it out. This site works on Safari, but I prefer Firefox.

The ipod is not a backup device. The music sync is one way - computer to ipod. The only exception is itunes purchases: Without syncing:File>transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

Bought my i-pod in 2008 answered the security questions didnt write them down how do i get that information back or how do i chane it.

i bought my i-pod in2008 answered the security questions didnt write them down how do i get those answers,or how do i change them.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

I forgot to answer the security question, please tell me what to do?

I forgot to answer the security question, please tell me what to do?

This is asked and answered countless times every day.
The forum search bar and More Like This section are on the right side of this page.

Firefox isnt saving my info for registered sites like my bank so i have to keep answering the security questions

everytime I enter my banking site I have to answer the security questions to register my computer. it used to save the info so I didnt have to do that each time I log in but now it doesnt and its really annoying to keep doing each time

In Tools, Options, [[Options window - Privacy panel|Privacy panel]], ensure that 'Firefox will: Remember history" is selected.
In Tools, Options, [[Options window - Security panel|Security panel]], tick 'Remember passwords for sites'.
Then you can [[Basic Troubleshooting#Clear cookies and cache|clear cookies and cache]], check for the issue, and reply whether it works.

I forgot answer the security questions. how can i reset?

i forgot answer the security questions. how can i reset?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I've never answered the security questions before

Similar Messages

Maybe you are looking for