Inhouse repair Integration

Hi
I;m trying to use CRM Service with ERP without Controlling, I set the option No Controlling inteh Controlling Scenario config, but i don't found any documentation about limititations or not.
I can do the Return and delivery equipment process in ERP but i have problem in teh rest of the  process of Material reservation or in Service confirmation when i try to bill Services or material with a debit request doc in ero.
I;m using CRM 7.0 and ECC 6.0
Any info, recomemdation, experience,
Best Regards

I found that there is definition in action profile:
Repair Request(Action Profile): Processing Details
ordered_pro = SRV_diagnosis.
how can we know that product is srv_diagnosis. What settings has to be made on product master to make it srv_diagnosis.
2nd question) i have removed that condition and the previous error message is gone and getting action performed immediatly but am not able to see item with item category DGNS in my inhouse repair order.
Thanks,
Priya

Similar Messages

  • The System shows an Error while creating an Inhouse Repair Order

    Hi Experts,
    I am facing a problem related to An Inhouse repair Order. when i create an order the system shows me two errors
    1. An error occurred in system during account assignment     
    2. An error has occured in the system while copying the document     
    What could be the possible problem with the order....
    any help will be highly appreciated.....
    Thanks in Advance.....

    Hi vickee.sehgal ,
    Can u please provide inhouse repair configuration settings in crm 7.0. I have requirement on this,i am not able to find relevant best practices.
    Thanks & Regards
    kishore kumar

  • Transaction not visible -Inhouse repair..

    Hi..
      I have created a copy of inhouse repair txn type and cretaed Ztxn type.
      But the same is not visible when im trying to create from easy access menu...?
    Regards,
    sanjana

    Hi Sanjana,
    IMG Path :  SPRO -> CRM -> Transactions -> Basic Settings
    --> Define Trasaction Types
    Click on position button enter your transaction type
    Check in the fouth column(Inactive) keep it blank
    and also choose the leading trasaction category as BUS 2000120 complaints.
    Then you check with the transaction code CRMD_ORDER
    Under complaints you can see your transaction Description.
    I hope it solves your problem.
    Reward points if it helps.
    Regards,
    Madhu

  • Inhouse repair from CRM replications error

    when i saved inhouse repair in CRM system, its saving with out error. but when i reopened it, its getting the following error and its not getting replicated to ECC system
    "An error has occured in the system D00CLNT100 while copying the document
    Message no. CRM_ORDER_MISC 020
    Diagnosis
    Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
    Transmission log
    Partner with the partner role AP cannot be converted (Notification E C( 010)"
    what is partner ap role
    how to deal with this.
    Thanks,
    Proiya

    Hi,
    use t-code XD03 in ECC system, enter the corresponding customer code.
    And click tab Contact persons thereafter.
    On the tab Contact persons, check whether that contact person is available or not.
    cheers,

  • Inhouse repair replicating error

    when i saved inhouse repair, its saving with out error. but when i reopened it, its getting the following error
    "An error has occured in the system D00CLNT100 while copying the document
    Message no. CRM_ORDER_MISC 020
    Diagnosis
    Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
    Transmission log
    Partner with the partner role AP cannot be converted (Notification E C( 010)"
    what is partner ap role
    how to deal with this.

    Hello
    Contact Person partner function mapping issue. Check the config for middleware partner transfer . Spro>CRM>Baisc Funct->Partner Process>Data Transfer>Distribution of Partner Functions from CRM into SAP ECC Check the mapping for contact person.
    Good luck,
    Regards,Sai

  • Inhouse repair inbound delivery

    Hi CRM luvers,
    After i create inhouse repair with item category RSUB, the sales order is getting created correctly in ECC with that item category.
    But what are the different ways to create inbound delivery.
    Is inbound delivery can be created with out PR and PO because as it is rteurn for repair, am not purchasing it from customer/vendor
    Please provide me the details
    Thanks,
    Priya

    please consider the follwoing link for ur reference
    http://help.sap.com/saphelp_crm40/helpdata/en/f0/0f10cbfca6d349b773f77f0967195b/frameset.htm
    http://help.sap.com/saphelp_erp2004/helpdata/en/35/2a924dc1035cd5e10000009b38f974/content.htm

  • Subject Profile for InHouse Repair

    Dear Experts,
    I created a in House Repair in CRM GUI with subject for Reason, Cause and Correction Measure. When I created a In House repair in SAP CRM GUI I can see my catalog, but no in WebGUI.
    Which is the reason?.. I don't category, because I need 3 different field with diferent value (any relationship)...
    Regards,
    Lyda

    Dear Ankush,
    Thanks for your reply.
    What ever you have said is the standard approach to assign subject profile to transaction type. I have done this step but i cant see any field to get these values(Reason Codes) in transaction (AG). In case of Lead and Opportunioty under the status itself reason field is available and getting the reason codes which i defined under my subject profile.
    I havent see any reason field in Quotation in GUI, But In case of Portal reason field is available but the reason codes which i specified is not showing over there, just to give you more information about this issue, Even if you Observe the catalogs which is provided by SAP there is no std. Catalog for Quotations or there is no std subject profile for quotations. I tried to use other catalog or subject profile to quotation its not work then i created all with Z starting from catalog to subject profile and assign to Quotation but still it not works.
    Any inputs from your side will be helpful.
    Thanks,
    Kumar.

  • Inhouse repair

    Hello,
    I've created a repair order.
    In the service order (SM03) I confirmed labour and material consumption within IW42.
    I then accidently confirmed the materials a second time.
    Now my questions:
    - where do I see the material consumption on that service order?
    - how can I cancel the material consumption?
    Thx.

    Define it in
    IMG>> PM & CS >>> Maintenance & service processing >>> Maintenance & service order >>> Functions and Settings for Order Types >>> Goods Movements for Order >>> Define Documentation for Goods Movements for the Order
    Here u can tickmark to
    Purchase order
    Planned goods issue (for reservation)
    UnPlanned goods issue
    Respective of your plant & order type
    Regards,
    Maheswaran.

  • Degraded RAID, trying to repair integrity

    We pulled a major bonehead move.
    We were installing another server in the rack and we didn't have the xServe locked. Me and my employee both popped drives from our xserve at the same time and we degraded the RAID.
    Setup: Dual G5 xServe, MegaRaid card, 3x300GB drives in RAID 5
    I supressed the urge to immediately panic, especially since the server was idle when it got hosed. I powered down right away and booted of the install cd.
    I used megaraid CLI utility to re-flag the drives as optimal and brought the server right back up.
    I'm noticing some odd behavior and a bit of corruption, so I assume the RAID consistency is blown, I pretty much expected that to be the case.
    The problem is, our backups are crap. I've been fighting with the administration for funding for a proper backup system for nearly a year and I've failed so far. Formatting and a bare-metal restore from tape is not an option.
    I'm running: megaraid -chkcon 0 -start
    .. and it's taking forever according to -status. The documentation is very lacking about what the parameters actually do so I'm in a bind. I can run the consistency check and have the server down for at least a day but what do I get at the end?
    Can or does chkcon repair consistency problems?
    Here's my options as far as I know, suggestions?
    - Is there a way to repair the consistency of a degraded RAID volume?
    - Should I backup what I can and scrub the RAID and then just restore what I can from current data and old crappy backups?
    - Sould I try degrading, intentionally, the drives that went off line one at a time then using the megaraid utility to properly return them to online with a megaraid -rebuild pd (pd being physical drive)?
    - Should I try the official suggestions for moving RAIDs from server to server? Apparently Apple suggests that you can move a RAID by pulling the drives, moving the card without drives, then booting to install disk and doing megaraid -destroyconfig, then shutdown, then put drives back in, then let card magically rebuild raid from meta. This sounds like trouble to me.
    Any suggestions (other than don't leave my xServe unlocked.. especially when working in the rack)?
    thanks,
    Steven.

    I was able to pop in the drives, boot off install DVD, and mark them as on-line. The server came right back up.

  • In House Repair Scenario

    Dear Experts,
    We are setting up the In house repair scenario in SAP CRM. I would like to understand the process steps for Controlling integration. I have the following questions.
    Created Repair Order in SAP CRM with order type REPA. I have sub items like Return for Repair, Loan item, Diagnosis and Repair.
    We set up the ECC integration, so all the items which are relevant for delivery are successfully replicated to ECC.
    My question is at what point we create Internal Order in ECC? I have a diagnosis item and repair item (both are service products with SRVP item category group) in the repair order. Should the system create an Internal order in ECC as soon as I save the repair order? Or should it be created at the time of confirmation? What triggers the internal order creation?
    Please help
    Thanks
    Santu

    Hi Santu,
    Were you able to solve your problem on controlling integration for inhouse repair orders ?
    I am working on a similar scenario and would really appreciate your help.
    Thanks in advance,
    Itisha

  • In-House repair in CRM

    Dear Experts,
    We have requirement to process In-house repair from CRM system. In our scenario we are creating Return for Repair for the Return request . This item is triggering sales order in SD where inbound processing is done.
    After analysis, Technician will decide to perfrom some repair work with service parts. No. of Hrs required & quantity required are planned in same transaction. Item category used for repair work is REPA & service parts RMAT.
    We are using Single -Object Controlling where controlling scenario is already maintained. The issue is for the planned service work & service parts , the plan revenue & cost is not updated in internal order.
    Also checked in controlling integrationcock-pit but it has no messages. Pls guide me what is missing in setting item category.
    Regards
    Devika.S

    Hi Devika
    i believe Planned cost and revenues can only flow in case of service order.
    Since inhouse repair is of  transaction category  complaint. It will not come in  in house repair.
    please check the following link
    LINK:[http://help.sap.com/saphelp_crm60/helpdata/en/54/86a73e5b7a424de10000000a114084/content.htm]
    You might  be getting actual costs with the confirmation.
    Regards
    Naresh

  • In house Repair service Best Practices

    Hi,
    I have requirement to work on In-house Repairs for service module. please suggest me best practices id for refering configuration Inhouse repairs service(crm7.0)
    Please help me.
    Thanks & Regards
    kishore kumar

    Dear Kishore,
    Unfortunatelly, SAP CRM Best Bracticies doesn't cover this process. Anyway there are other sources of information. Please refer to these links to read more about In-House Repair:
    http://help.sap.com/saphelp_crmscen70/helpdata/en/3b/15a1d29b7e481987c3b894c4b074de/frameset.htm
    http://help.sap.com/saphelp_crm70/helpdata/en/c4/3d239a23c5484e970558ba67b837d5/frameset.htm
    Arthur.

  • In-House Repair

    After a complaint has been registered or created, then the next follow up transaction would be an In-House repair, the issue raising here is with the inward entry, means when the product comes to the workshop or service department, client wants to make an inward entry and when the product goes out from the workshop client wants to maintain Outward Entry for the product? Anyone help how we can maintain in SAP CRM?

    Hi
    I am also working on configuring a in-house repair scenario in CRM. I have copied the TX type from RA in ECC and  item categoriesfrom IRRE and IRRA to be able to replicate the sales order from inhouse repair order in CRM to a sales order in ECC.
    I am able to replicate category RSUB for return for repair to sales order. But I get errors while copying RRET to ECC. Errors are regarding the item number 1100, which is for RSUB is not found.
    Could  you please help
    Thanks,
    Regards,
    Itisha

  • In house Repair confusion

    CAn someone give some Inhouse Repair Process. Any help will be appreciated.

    Narasimha,
    Please refer to thread " difference between service order and repair order? " in this forum. I have given some inputs there.
    Julius
    Reward if it helps.

  • Crm _ Co Integration

    Hi Guys,
    I encounterd the  following error while crearing a inhouse  repair  order in crm
    Please let me know the  menu path where I can check /assign the object link in CO
    An error has occured in the system CLNT200 while copying the document
    Message no. CRM_ORDER_MISC 020
    Diagnosis
    Errors have occurred while transferring the document into another system. Refer to the enclosed log to view the error messages.
    Transmission log
    u2022     Object link not known in CO (Notification E IAOM 019)
    Thanks
    SK

    hi sireesha,
    can u pls let me the solution to resolve this error, if u done it...
    tnx in adv.
    rgds,
    balu

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