Intercompany sales of service products

Hi, Gurus
Can you please tell me the consideration and constraint regarding intercompany sales for service products.
Thank you.
Taro

Hi Odagaki,
I dont think there is different process available for the services Inter company sales.
It will be like as other materials like finshed products but here the material is services , material type is DIEN,so based on this some fields and data will be different in the material master other than that there is no consideration and constraints.
Stock may not be maintained for the service material.
I hope it will help you
Regards,
Murali.

Similar Messages

Service product account recognition

hii gurus,
can you please help me what will be accounting entries and configuration steps for service product at the time of procure to pay and order to cash cycle
Thanks

after sales order we have to do direct billing ?
here is a scenario that my client sale a service product out of which he recognise 60% as revenue at the time of sales made and 40% as accrual for next 20 years even though full payment receive immediately or it may installment with in some 4-5 years
can any one help how to map this
Thanks
Priyaranjan

Sales order with Service product having equipment assigned

Hi ,
I am working on below scenario.
1) create quotation . Use Service product as line item. It will ask equipemt no . enter the equipemnt no
2) Save the Quotation
3) Create the Sales order taking refrence from Quotation
When i am doing this the system is asking me equipement no again. Which it should not.
Can you let me know what customisation i am missing.
Regards,
Amar

Now when we try to raise a sales order and enter the item category
Ideally, item category should flow automatically in sale order and why do you want to input manually? Moreover, in order to understand your requirement further, please share the configuration settings of your item category and also update what special procurement type is maintained.
G. Lakshmipathi

Creation of Service Product with Set Type and Attribute

Dear All,
Please guide me with proper step by step process,
How to create the product with the set type and attribute for service industry in sap crm 7.0
Regards,

Hi Nitin,
Before creating the Service type of product, you have to define the Base category for Service type product. Generally the category for service will be created under the R3 hierarchy R3PRODSTYPE. You can create this category using the TCode:
COMM_HIERARCHY. Here you have to select the product type as Service and have to assign the set types to the category.
You can create a service product using the transaction : COMMPR01 -> Click on Service ICON -> Select the Category for Service Type. Then fill in the details for Service Product description, Service ID(Based on number range settings for products), Language.
Also fill other details like Base Unit of measure, Pricing condition for different sales areas for the service product.
Since you are using CRM7.0, you can do all these activities using a POWER USER role.
For more information about Set types and hierarchies please refer the following help link:
http://help.sap.com/saphelp_crm70/helpdata/EN/46/57672501a208e7e10000000a114a6b/frameset.htm
Hope this helps!
Regards,
Chethan

No organization data for service products

Hi,
I create a CRM service order with a service product. Now there is a message, that the product in sales organization and distribution channel is not scheduled.
Our service products in general don't have organization data, cause they occur from r/3 service master data (transaction ac03).
How to assign org.data to service products in CRM? I cannot assign the set type for org.data to the category of service products cause we download the products with the middleware from R/3.
Regards
Jochen

Hi
Sercie products will be created in CRM in service product type, while creating a service product you have to assign the Organizational data in sales and distribution tab
Thanks
Satheesh

How to create a service product with a condition record?

Hi all
I'm quite new to CRM programming and I now need to create a service product with a condition record. For creating the product I use function COM_PROD_SERVICE_MAINTAIN_API and it creates a product propperly. The function offers parameter IT_CONDITIONS for creating conditions. But when you have a look at type COM_PRODUCT_CND_API_TAB of the parameter, then you will find a deeep tabletype with lots(!) of additional tables. In the conditions tab of the product I simply enter a Condition Type, a Sales Organization, a Distribution Channel, an Amount, a Currency and a Unit and everything is fine after saving.
Can anyone of you help me in how to set up parameter IT_CONDITIONS to get the above values into the product?
Thanks fou you help,
Michael Drechsler

Hi,
The link is https://support.oracle.com , you will have to request Oracle to link your user with your company support account.
Cheers,
Vlad

How to avoid special stock indicator for intercompany sales transitions.

Hi Friends
I have an issue Intercompany sales .if I enter intercompany plant(Delivering plant) in the sales order system is taking special stock indicator and looking for sales order stock.
If I enter company code plant for sales from unrestricted stock, system is not taking special stock indicator.
Please advice how to avoid special stock indicator for intercompany sales transitions.
Thanks in advance.
SRK

Ravi,
Special stock is generally determined by the MRP strategy group in the material master of the plant against which you place your order. The strateg(ies) contained in the strategy group will determine the SO requirements type, which will in turn determine whether or not the order is 'account assigned' (special stock).
It is normal to only have one strategy contained in a strategy group. However (and I seldom recommend this) SAP will support multiple strategies within one strategy group. In this case, you could have both MTS and MTO orders against the same plant/material, by manually altering the requirements type in the sales order. This scenario is usually difficult for a planner, and involves additional manual attention to make everything work.
I suggest that your first avenue is to change the Strategy group in the material master of the delivering plant to one that supports MTS. This has a big impact in Controlling and in Production Planning, so ensure that all affected functional groups are aware of what you are doing, and of the resulting changes that they will experience. The transition from MTO to MTS must be carefully controlled.
If you are not a PP expert, I suggest you consult with your local PP expert before embarking on this change.
Best Regards,
DB49

Service product not copied automatically from contract

hi
i'm creating a notification referencing a contract item and thereafter creating a service order from the notification.
i'm finding that in some cases the material corresponding to the contract item is getting copied in the service product of service order, while in other cases it is not.
i could not find any difference between the two materials.
pl help is solving the issue

A Project is automatically generated from a sales order, when material in line item have been allocated in CN08, This determines which WBS structure is to be used as the basis for project creation, which has also been linked to a STD network, Bcoz SD/PS assign is ON i the STD PRJECT DEFINATION control data.
ON - A WBS leg is created for each sales order line item including similar Network.
In OPSA only one root must not be ticked.
Setting in Material Master.
Delivery Plant in SALES ORG VIEW 1
Item Category Group SALES ORG VIEW 2
MRP type: NO MRP indicator ND
Strategy group: 85
Individual /coll reqmt: left blank /1 individual reqmt.
MAETRIAL must be configurable.
let me know if u need more help
CHECK all this setting in your reqmt.
ONE more thing, u will get the RESULT in CNS41.
u will find Project from sales order like CNS41, DB profile- tick selection criteria as sales doc.
value from sales doc will be planned revenue for corresponding WBS.
Creation of project from sales order in SAP Project system is described as assembly processing.
In the Project System only networks can be generated directly from a sales document during assembly processing. Indirectly the system can also generate work breakdown structures, when it creates the network.
1.You start assembly processing by creating a sales document for a material. This sales
document can be inquiry,quotation, sales order.
2. The system then
Configures the material, if necessary
Creates a network using the standard network as a template
Configures the network, if necessary
Schedules the network backwards from the required delivery date
Checks material availability
Costs the network and transfers these costs to the sales document.
3. When you save the sales document, the system saves the network together with the sales
document. If applicable, it also generates a project definition and work breakdown structure.
The project number is derived from the sales document number.
Regards,
ANSAR

Service product&Serviceable material

Dear all,
What is the Difference between these two .and give me some explanation with real example.
and how can it helpful in CS module..
Thanks in Advance
Regards
Luckky

Hello,
Service products can be listed in addition to materials in a sales order. The service product is then shown as a service item in the sales order. A service order is created for this item.
Serviceable material is the material which is getting serviced, it will be relevent for goods movement. For example, serviceable materials can be: Goods to be repaired, Goods to be scrapped,
Replacements for faulty goods.
Service products can be used to maintain the pricing and cost part of the service/repair order.
Prase

Service product upload to CRM

Hi All,
I am trying to upload service product data to CRM system. What is the recommended method of doing that?
I could get my hands on idoc type
CRMXIF_PRODUCT_SERVICE_SAVE. Is this something we can use for service product uploading to CRM?
Your inputs are appreciated.
Regards
Navdeep

hi, it looks you need to add some field in your LSMW product inbound project.
As it is go through the IDOC way, you need to make clear how to fill the description and sale area info in IDOC, then you can adjust the data mapping logic in LSMW.
Normally, you can check the IDOC related segament to try the fields and the inbound effects.
And an another easy way is you can configure a outbound IDOC, and create a product you want in CRM GUI with all the field you require, then check how SAP fill the outbound IDOC content.

Service products for Maintenance Plan

Hi All,
Is it possible to Create maintenance plan from a a Service product - Contract Line item(VA41)? I have come across the Tcode OISF but do not know how to make use of it?
Would appreciate if you could throw some light on this?
Pranav

Hello
You have maintained the following data for the service product that you subsequently entered in the outline agreement under Logistics --> Customer Service >Service Agreements>Environment -->Sales and Distribution -->Service Products:
·        Plant for maintenance planning
·        Work center
·        Order type
·        Plant of maintenance work center
·        Business area
·        General maintenance task list (you cannot assign equipment task lists or functional location task lists)
·        Task list type
Then-you have created an outline agreement that fulfils the following conditions:
1)The contract category is Contract.
2)The contract type is Service and Maintenance.
3) On the tabstrip Sales, you have specified
              I)the start and end dates of the contract
              II)service product as outline agreement item
4)You have specified the start and end dates for billing in the billing plan under Goto> Item>Billing plan.
When Creating the Maintenance Plan for Above Contracts
1)When creating a maintenance plan, you choose an appropriate maintenance plan category.
   Maintenance plan category with reference to an outline agreement, maintenance call object u201Cservice orderu201D
Enter the following data:
1)Valid outline agreement
Regards,
Rakesh

Intercompany sales without the EDI piece?

Hi all,
I am looking into setting up and intercompany sales process for my client. It is a straightforward process whereby product will be sold out of one company code (A), and delivered out of a plant that is in another company code (B). I have already configured the intercompany invoice to be created from the company code B vendor to the selling company code, A, and this is working great. My question is... do I need to configure the EDI piece to create the invoice receipt within company code A? I seem to remember at a previous client that we did intercompany sales without this piece, but I wasn't close enough to it to remember the details. Any thoughts/comments would be greatly appreciated.

Hi Barry,
If you guys are using EDI for acknowledging the reciepts of STO, sending ASN's etc. then I would say to set up the EDI for the invoice as well, if not forget about it.
It should not impact your outcome.
We do not use EDI for the Intercompany operations.
Mostly Confirmations through Email.
Thanks
Murtuza

How to Create Service Product in CS ?

Hi,
Can anyone give me path or Tcode to create service product for Cs module ?
Regards
Krishna

Krishna M ,
For Creation of service Products in CS...
You will create a material/product using MM01 using item category Group DIEN and then you maintain that material in OISD
Path: Logistics --> Customer - Service --> Service Processing --> Environment --> Sales and Distribution --> Service Products or OISD
But Before performing this , Work centers has to be created, Task lists has to be prepared. Here we assign the Product to Work center, Task list, Task list group has to be created.
IA05 - Create General Maintenance Task lists
Regards
Sathya
Edited by: Sathya Pavan Yedavalli venkata on Apr 25, 2009 8:39 AM

Service Product Replication Error

Dear friends,
1) We create a Service Order with a third-party service item, which is correctly configured to create a Purchase Requisition in ECC. The configuration works fine, if the item has an alphanumeric ID, i.e. at least one character is found in its ID. It does not work with the error message u201CNot possible to determine a consumption accountu201D if we use an item with a purely numeric ID. This has been tested with various products.
2) We create a billable Service Confirmation, which is correctly configured to create a Debit Memo Request (DMR) in ECC. The
configuration works fine, if the item has an alphanumeric ID, i.e. at least one character is found in its ID. It does not work with the error message u201CMaterial 30000003 is not defined for sales org.XXXX, distr.chan.XX, language ENu201D if we use an item with a purely numeric ID. This has been tested with various products.
The master data and master data replication settings in CRM and ECC are definitely ok.
In relation to the error related to the fact that no purchase req can be created, please note the following: I checked the Internal Orders in ECC, that were created based on the CRM Service Orders: the internal order with an alphanumeric product is ok, whilst the internal order with the numeric product shows leading zeros for the Product ID. We strongly assume this causes the error that no consumption account could be determined.
Can you please let me know if any of you faced this problem and help me finding a solution.
Thanks & Regards,
Aditya.

Hi,
There are prerequisites to be maintained in CRM and ERP for CRM contract to be replicated in ERP as a debit memo.
Please find the details in the below link:
http://help.sap.com/saphelp_crm50/helpdata/en/65/9c4d3bcf95926ae10000000a114084/frameset.htm
In your case I assume Debit memo is not being created for the Service product and giveing error "Product Cannot be recorded in ECC", because system is finding the same product in ECC as configurable material type (Service product in CRM, config material in ECC).
As per the prerequisite Synchronization of master data (SAP CRM and SAP ERP) should be maintained
All business partners used in SAP CRM transaction documents also exist in SAP ERP.
Service products in SAP CRM exist as materials in SAP ERP.
Hope this helps!
Regards,
Chethan
Edited by: Chethan Kumar C M on Oct 8, 2009 6:12 AM
Edited by: Chethan Kumar C M on Oct 8, 2009 6:29 AM

Reference Co.Code (COBK-REFBK) - Intercompany sales within the same CO Area

Hi gurus,
this is the scenario:
- One Controlling Area, eg CO01
- Two Company Codes, eg FI01 and FI02
- An intercompany sales flow
- A service order (CS order) as controlling object
All costs and revenues generated by both company codes are accounted on the unique service order created from the very beginning of the intercompany flow.
Eg:
- Cost of goods sold (booked by Company FI02)
- Revenues for intercompany sales (booked by Company FI02)
- Costs for intercompany purchases (booked by Company FI01)
- Revenues for sales (booked by Company FI01)
In CO standard report, eg KOB1 or S_ALR_87012993, all costs and revenues are shown. Checking deeper each single document you see that Company Code in CO documents is always FI01, while in FI documents the Company Code is recorded as the example above.
Checking deeper, you see that in CO documents you have (in COBK and in COVP) the detail of the Reference Company Code (that means the Co.Code of the reference FI document).
I'd like to use that information in order to segregate costs and revenues to have a view of the margin under a company code perspective.
Does anybody know if i can use in some way that field (REFBK), maybe through painters?
Thanks,
Enrico

Hi Enrico
I did some research... Fileld REFBK is not part of any reporting structure in GRCT
GRCT is the house of all report painter structures...
If you refer structures CCSS and RWCOOM in GRCT - It does not have table COBK (REFBK is part of table COBK)
May be you can try to add table COBK in the structure.. I dnt know whats the process of doing that..
If you use line item reports, you should be OK as REFBK will be available there...
Regards
Ajay M

Intercompany sales of service products

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