Intermittent noisy line problem

Hi. Just about tearing my hair out over a line problem which has been giving trouble on & off for over 6 months. The line becomes very noisy from time to time, depending on weather it seems. We have had similar problems ever since moving here 13 years ago - the line runs overhead through woodland for about 4km to the exchange - and each time it is a corroded wire due to water penetration somewhere along the route.
This time the engineer cannot locate the fault. He agreed there was noise but the equipment he had could not locate where it was. He advised calling another engineer when it was bad and hopefully he would be able to locate it. However, I have just noticed that BT has charged me £127 for the visit, even though there was no suggestion that the fault lay with the internal wiring or equipment - heck, I even gave the guy a cuppa tea!
Any advice on (a) getting the charge reversed and (b) getting the fault sorted. Sometimes the line is so bad I have to resort to mobile, and the broadband speed can drop to a few hundred kbps. Grrrrrr.
Solved!
Go to Solution.

Try contacting the board mods
At [email protected] with a link to this post and your bt account no and phone no they will reply within a few days and are great at sorting these sort of problems
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

Intermittently noisy line.. BT says it is fine!

I hope someone can help me with this one too. BT are mainly unhelpful.
Over the last few weeks the line has been intermittnetly noisy. Usually in an evening to the extent that it is not possible to hold a conversation for buzzing, whistling and distortion. I have done the 17070 2 quiet line test which is noisy with buzzing and whistling when the line is noisy and completely silent when the line is OK. I get exactly the same results using an old wired phone plugged into the test socket of the openreach Mk2 socket.
When I phone 08800 800 151 and run that test it tells me that it tries to run the tests then tells me that it cant run them as the line is busy... which it is not as everything else is disconnected.
BT tell me that my line tests OK... which it is most of the time and if I can have an engineer's visit... but will have to pay if it is normal... which it probably will be if he comes when the line is normal.. which it is 90% of the time.
The first time I phoned to report the line the line was so noisy and there was so much distortion that I could not communicate with the operative and had to try again when the line quietened down so they know what it sounds like. Probably did not help that the support was from India... I have worked for 40 years with Indian colleagues and am used to the accent.. but could not work through the noise. But BT should have a recording of that conversation so they should know I have a major problem. The only positive help I have had has been a text which suggested I text them on my moble when the line is noisy but is the system quick enough to catch it whiilst it is?
Keith Beddoe helped with my Broadband connection issues setting the speed to 100MBs but that still has some problems. Today the Hub light stayed green.. power off/on.. green, flashing green, fails to aquire network address. restart again green, flashing green, flashing orange with broadband light, but aquires network address and then after another minute or so goes blue and everyting functiong with 38.72 download, 1.58 upload and 24.38 Ping latency. Checked and the telephone line is quiet at the moment. No idea what is going on, unfortunately the noisy line started just before the upgrade to infinity although I have had ablsolutley no broadband problems before the upgrade.
The priority is the line, I am reporting the broadband issue in case it is relevent... I will sort this out later if it does not sort itslef out and I dont want it to be a distraction
Many thanks
Mark

MarkPK wrote:
I hope someone can help me with this one too. BT are mainly unhelpful.
Over the last few weeks the line has been intermittnetly noisy. Usually in an evening to the extent that it is not possible to hold a conversation for buzzing, whistling and distortion. I have done the 17070 2 quiet line test which is noisy with buzzing and whistling when the line is noisy and completely silent when the line is OK. I get exactly the same results using an old wired phone plugged into the test socket of the openreach Mk2 socket.
When I phone 08800 800 151 and run that test it tells me that it tries to run the tests then tells me that it cant run them as the line is busy... which it is not as everything else is disconnected.
BT tell me that my line tests OK... which it is most of the time and if I can have an engineer's visit... but will have to pay if it is normal... which it probably will be if he comes when the line is normal.. which it is 90% of the time.
The first time I phoned to report the line the line was so noisy and there was so much distortion that I could not communicate with the operative and had to try again when the line quietened down so they know what it sounds like. Probably did not help that the support was from India... I have worked for 40 years with Indian colleagues and am used to the accent.. but could not work through the noise. But BT should have a recording of that conversation so they should know I have a major problem. The only positive help I have had has been a text which suggested I text them on my moble when the line is noisy but is the system quick enough to catch it whiilst it is?
Keith Beddoe helped with my Broadband connection issues setting the speed to 100MBs but that still has some problems. Today the Hub light stayed green.. power off/on.. green, flashing green, fails to aquire network address. restart again green, flashing green, flashing orange with broadband light, but aquires network address and then after another minute or so goes blue and everyting functiong with 38.72 download, 1.58 upload and 24.38 Ping latency. Checked and the telephone line is quiet at the moment. No idea what is going on, unfortunately the noisy line started just before the upgrade to infinity although I have had ablsolutley no broadband problems before the upgrade.
The priority is the line, I am reporting the broadband issue in case it is relevent... I will sort this out later if it does not sort itslef out and I dont want it to be a distraction
Many thanks
Mark
Hi there,
What I suggest is that you call BT faults again and report a voice fault on your line. They should tell you to hang up whilst they test your line and call you back with the results. Do not mention broadband or Infinity to the fault reporting team.
Failing that, you could always report the fault online here.
I hope this info helps.
**Edited to clean up typos**

Intermittent noisy line, if fault does not occur w...

About 40% of outgoing calls have crackle or hiss on our line the rest are fine. Incoming calls are not affected. I have tried 3 different phones plugged directly into the master socket (I have BT infinity so I have a 3-piece master socket, I've removed the first (front) part (connecting internal extension wiring) but not the second (inner) part connecting the Infinity VDSL service). I've reported the fault to BT who state their line test reports line OK and confirm they think I have done all I can to prove it's not a fault with my equipment. They suggest they send an engineer but they warn me that if the fault does not occur while the engineer is present they will charge me. Where do I go from here?
Background: As far as I can remember this fault has been occurring since Infinity was installed (certainly not before) and when the engineer (a Kelly Communications guy) left after checking broadband OK I found I had no phone service. Luckily he was still in his van outside. He went back to the street cabinet and called me from there and apologised for making an error in the connection.
Help....
Ken

Hi Sijomi
Send us an email using the contact us form in my profile we can help with this.
You can find the contact us form in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Hard to trace noisy line

I'm trying to resolve an intermittent noisy line on my aunts phone without success.
I was made aware of it last week but its been going on for weeks. The line ranges from crystal clear to virtually inaudible at no set interval.
I carried out all the home user tests but was still getting the problem on the BT test socket with two different phones.
I completed the on-line fault test which came back clear so rang BT faults on 151.
The man on the other end said that he could hear the noise aswell coming and going. He ran another line test that also was clear so he said the line would be tested for 24hours and would get back to me.
He never rang back, so i contacted him and he said that the line was fault free but could send an engineer around if i wanted.
I booked it up and the engineer came on Tuesday, he plugged his test meter into the test socket and the the noise was present. He went outside for a bit and came back and told us that he thinks that the fault was in a flooded manhole and he had re-crimped the cables, done several line test and everything was ok. He left and within 15 minutes it was terrible again.
I rang BT faults 151 again and explained what had just happened and they said it will be passed to an advanced team and they will contact us shortly. Later that day we got confirmation somebody would be with us the next day.
An engineer came today and done another line test that was clear. Spent some time tracing the cable for signs of damage and done several more line tests that were all clear. The noise never presented itself the whole time so with nothing else he could do, he left, and within the hour the line was noisy again.
I havent reported back to BT faults because i can see a pattern already of just sending out another engineer to do a line test.
My elderly aunt relies heavily on this phone for alot more than social calls and it is causing her stress that she cannot be confident it will work when needed.
Is there a way to break this loop and to get this fixed?
Thank you.

sorry but just need to keep at it and get another engineer - line may well be noisy next time
intermittent faults are obviously the hardest to trace and fix
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Noisy line,Call Divert activated without request.E...

For some months I experienced severe crackling on line but BT advised "No fault on line".I thought my handset might be faulty so have used other (new)handsets,without success. Tried online diagnostic tests to no avail.I do have a phone/broadband "splitter" but phone faults are the same whether or not phone is connected to main socket via splitter.
In the last week,I have been unable to make or receive calls--line is dead(no dialling tone or ring-tone) and incoming callers receive the automated BT 1571 answerphone message. My investigations suggest that "call divert" option has been selected but *I* have had no reason to do this and ,in any event, I understand that a
PIN number is required to activate/deactivate this facility.So---who has activated the "divert"? Not me
In desperation,and fully aware of the risk of call-out charge,I have arranged an engineer's appointment on two separate occasions.On neither day did the engineer turn up within the agreed time-scale but on each occasion BT have then sent me an automated e-mail message saying that the engineer turned up at the agreed time but could not gain access.This is preposterous(!) as on both days I or my wife "kept watch" at our front window continuously for the 5 hour slot. We were grossly inconvenienced on both occasions.
I am now about to start a complaints procedure via BT, Ofcom,Watchdog etc but, before I do, I would welcome any advice from forum members and, hopefully,anyone at BT who is caring enough to suggest a prompt solution
before I have to cancel my account with them
Geoff,
Bolton
Solved!
Go to Solution.

I am currently experiencing very similar problems to GeordieGeoff.
For weeks we have had a very noisy line and rung BT only to be advised by the BT automated service that there is no fault on the line and to be warned that I would be charged £127 if I insisted on a visit and it was my equipment to blame.
We blamed our digital cordless phone and hunted for the receipt as it was less than a year old havng bought a new phone we plugged it in to find the same problem I attempted to contact BT via their e-mail contact however every time I tried to send the e-mail asking for assistance the e-mail would not send and kept saying I had entered an invalid e-mail address.
Being unable to get e-mail support on Mon 9th August I rang BT and took the risk and booked an engineer for the following day between 8-1pm. I then received a mobile phone message which said they had found a fault but it was outside the property and therefore they would not need to enter. On the afternoon of the day the engineer had been booked he turned up saying he had just been sent ut to check my line he knew nothing about me having been told there was no need to be in and said he definatly needed to check the line in the house. (good thing we were in eh)
Having checked the line he said there was a fault under the pavement and contractors would have to dig up the pavement before the line could be repaired but he had no idea of timescale. I rang BT as I currently have no phone and very intermittent broadband and asked them to divert my house calls to my mobile they agreed to do this and call me after 6pm to advise on timescale of repair. You guessed it no phone call!!
Yesterday morning I spotted a BT engineer in our road so went and asked him about the repair he said he was a tracking engineer and was only there to identify where needed digging up. He said I should be notified by BT of timescale and I told him I had little faith as they had not rung me the day before when they promised. However later I received a text which said "we need longer to repair your line" well I'm sorry but I could have told them that !
To date (friday ) we have not had the pavement dug up and therefore have no phone and very limited broadband I have also just been told by my daughter that my phone is not diverting to my mobile I have also received several very irritating text messages telling me it will tke longer to repair my phone !!
any thoughts ?
yours fed up Teresa

Recurring/intermittent "crackly line and disconnec...

Ever since Christmas 2011 I have had an intermittent crackly line with dropping broadband problem. Since then I have had 4 engineers out - that I can remember, there may be more!
Let me first add, the crackling, when it happens, happens even if I unscrew master socket and plug corded phone into internal master socket.
Here is my roll of honour of Openreach guys:
Graham - found a fault several hundred meters away, did something, line clear for a day or so.
Jason - just happened to come when line not crackling, ran some tests, told me all OK, went away.
Harold - brought another guy with him, did a lot of shaking of lines outside, heard the crackling, did something, also replaced inside master socket for brand new one, line clear for about 3 hours.
Jason again (I think) - line was crackling like crazy before he came, he rang me to say he was coming, line cleared and was clear when he got here so again he went away. On his way driving out the village, he rang me to tell me there were other Openreach guys up the road replacing a cable which had a hole in it. He kindly stopped to chat to them, and rang and told me this, otherwise I'd have had no idea this was happening. He said that could have been the problem, I prayed it was. The phone line stayed clear for about a day, then major crackling returned today.
TODAY 25 January 2012
(PS last night phone rang in middle of night and then stopped. This morning when I did a 1471 to get the number, the last recorded number was over a day ago which is odd)
Line very crackly. Tested corded phone in master socket and still crackly. Used phone to make a call and it cut out on me. Broadband massively flakey. Whenever router looks like it's connected with green internet light on, it can't connect and then dsl and internet light go off.
Rang BT 151 to report fault. Got cut off. Line came back, and after being on phone reporting fault for about 15 minutes line cleared and was as clear as a bell straight after. Internet came straight back. Since then line has been clear as a bell and internet rock steady.
But I'm not holding my breath, this is the way it has been since Christmas. Today I cried on the phone to BT Faults as I'm so fed up with it.
About same time last year I had exactly the same symptoms, intermittent crackly line and flakey internet. Luckily it was fixed by a fantastic engineer who went and did something, called me to say all fixed, we chatted on the phone for a while and suddenly the crackle was back. He then said it was because it needed a 'lift and shift' which he organised and then line was good thereafter. Don't know if this is a red herring but the symptoms were exactly the same, and this fixed it.
Just to add (and this is something I'm going to monitor from now on), I think line crackle clears after I've been on the phone a while.
From doing a bit of internet research today this seems to be a common problem and hard to fix. Please can someone help me? Thanks for taking the time to read.

Thanks for replies. I am now keeping a log of phone/internet behaviour.
To update: after my last call to BT faults 3 days ago to report fault, it obviously hasn't been raised because I've heard nothing since. I know why this is, at the same time I was also in despair that BT have our house name down wrong. To be precise, the billing address is right, but the account address (?) is wrong. Every time BT engineers come out to find me they ring and say 'Can't find your house' and I have to tell them that the address they have is wrong (only the house name). I've tried to get this fixed twice before, and also mentioned it to the faults girl, so she palmed me off to someone else and obviously didn't raise the fault for me.
No matter for now, as the same evening I rang Plusnet my internet provider. They have been FANTASTIC! They can see my connection has been dropping seriously for ages, apparently I've not been continuously connected for more than 4 hours. They are sending me a new router to rule out my old one, they have told me to plug router into internal main socket and they will monitor, if connection keeps dropping they say they can instruct BT on fault which will then be known to be external as router has been in internal main box socket. They were so helpful.
If only BT were as good! I am seriously fed up of the same old lines I keep getting repeated to me when I call the fault line. And the fact that they keep closing the reported fault when I tell them that it's ongoing and intermittent and needs to be kept open until it is sorted.
Anyway, enough rant for now, at least my internet is working at the mo so I can post this! Will probably follow up some of your suggestions re getting to mods - when I have the energy to do it!
REgards
Kate

Slow broadband speed after noisy line repaired

I've recently had a noisy line which eventually got repaired (dirty connection on block at local poll). Since then Broadband has remained connected (good) but download speed has been none existant >250Kbps ASDL line details are as below:
I'm not getting any progress on the fault I've registered with BT on Dec 12 (says more testing is required), I keep chasing with the online support chat but keep getting the same response "we need to do some checks on the line we will get back to you in a hour or so, an then nothing". Any tips on how to get resolution of the issue speeded up?
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:00:44
Downstream
283 Kbps
Upstream
1,088 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
9.2 dB / 6.3 dB
Line attenuation (Down/Up)
43.5 dB / 24.0 dB
Output power (Down/Up)
0.0 dBm / 13.0 dBm
Solved!
Go to Solution.

Well the noise margin has gone up from 9.2bB to 15.4dB, which is much better, and leaves lots of room for a speed improvement.
You must be losing a lot of signal between the master socket and wherever you plug your home hub into.
Your estimated final speed should be about 7552Kbs, but you are stuck in a banded profile due to the line fault.
You are not going to get the full speed with a margin of 9.2db, but if its not practical to use the master socket, it would be worth disconnecting the bellwire while you are up in the loft, as that may help reduce any problems on your extension.
See here for instructions.
Bellwire fix.
This could help quite a bit.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Noisy line AGAIN

Every few months, I have to keep reporting a recurring noisy line fault (sizzling noise, plus picking up some sort of radio programme - making it impossible to speak to my seriously ill mother and causing Internet connectivity problems). Each attending engineer has confirmed the fault is the same each time; that it lies between my property and the exchange; and that there is no fault in any of my equipment (although they have updated the filters etc to the latest models as part of their visits). Although the line improves for a time, it then deteriorates to the point where the fault recurs within a few months. I am seeking advice as to how to ensure this fault is fixed once and for all.
A related issue is that I am also pursuing a refund of the £130 I was charged in error for one of these engineers' visits last year. Work commitments away from home meant that I was not in a position to view my bill online, so I have only recently noticed this mistake - but an employee in BT's Customer Services department told me there is a 6 month time-limit for rectifying overpayments. However, as he also informed me that the information about this time limit is in BT's "internal terms & conditions", and is therefore not information freely available & transparent to customers, I do not accept this time restriction and am pursuing reimbursement via the Ombudsman Services. In addition, Customers Services promised that a manager would return my call, but they did not - and BT Customer Complaints still have not replied to either my written or emailed complaints regarding these issues.
That aside, my main aim is to have this noisy line fault dealt with permanently by BT, in whose equipment and on whose property the fault lies - any ideas, please? Every test that can be done here has already been done. As every engineer has confirmed that the fault is definitely NOT within my house, I am no longer willing to take time off work, only to be told that the problem lies outside. (By the way, apart from those of you at the Forum who have kindly helped in the past, the only other people who have impressed me in this company are the engineers. Anyone know why BT hires people full of experience, skill, commonsense and initiative - and then seems to force them to adhere to rigid and arthritic procedures which militate against an efficient and permanent solution to the problem? Sorry to rant, but why is this being made more difficult than it needs to be?)
Thanks in advance for any help or advice: your time and expertise is greatly appreciated!

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Noisy line - "this issue is already known to us"

hello
I've been having a noisy phone line problem. I've tried the check facility a few times, but nothing has shown up and I'm nervous about being charged £100 I don't have to call out an engineer. Tonight, I tried to use my phone again, the line sounded as if it's blowing a gale and when I try the online phone checker I get a message telling me that:
"this issue is already known to us"
I therefore don't seem to be able to report an issue and I have no idea what you are doing about it. Can someone help me please?
Thank you.
Anthony

Hi and welcome to the forum.
How long has this being going on?
Have you tried all the checks with phones in sockets etc etc? [Using corded handset].
Long shot: make a cuppa, and ring BT and ask them to physically check the line.
I had a noisy/crackly line, which was sorted once an engineer visited the exchange. Right as ninepence now.
AQ.
"Welcome to Royston Vasey - You'll never leave."

Cant Report That Noisy Line Affects All Of Our Nei...

With the BT fault system I can't report that a very noisy line affects all of our neighbours as well as us.
At least two of us have reported it individually, but it doesn't get investigated as the line check says it's OK.
When an engineer came some time ago he said that we really need extensive rewiring to our neighbourhood, but it's not likely to ever happen.
I can just use a dialup modem for a few kB/s email use, but there's no chance of broadband (which is at the exchange, at the nearest village).
Neighbours and I find it almost impossible to hear some callers, and don't chat at all. I have an amplified phone, but the noise gets boosted as well to mask the voice signal. For making calls I always now use Vodafone by mobile, which has an excellent signal (but only 2G so no use for Internet).
Because broadband from BT won't work, at least five houses have gone for satellite providers, even though they are slow and expensive.
Is there any way to get BT to solve a collective problem, rather than just ignore individuals whose needs must seem insignificant?
Gordon

Dutyhog wrote:
Thanks, Keith. So how do we let OpenReach know about it apart from many of us filling in the form on the BT faults page, or phoning BT and hoping that it gets passed on?
Thanks also for the link to help, but I get the message:
Sorry - You must be connected to BT Broadband or the BT network to use this website.
This is a private website for the benefit of BT Broadband customers who use the
BT Customer Support Community
website, and is not connected with BT.
If you are visiting this site from a BT Broadband or BT Corporate connection, and are getting this message,
then please contact me via the BT Community forum, and tell me the date and time of your attempt.
Thanks
Keith Beddoe
Gordon
Are you visiting my link from a BT Broadband connection, if so, could you please visit this site.
http://www.whatismyip.com/
And tell me what your public IP address is. I can then check it against my database.
Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I faced white screen with gray line problem on startup. How to fix it?

I faced white screen with gray line problem on startup. How to fix it?

Hi vikashjha,
Thanks for visiting Apple Support Communities.
You may find some of the troubleshooting steps in this article helpful:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Cheers,
Jeremy

Counting lines problem. Please help!!

Hi all,
I just have a small problem i cannot resolve, here it is: I read through a file and i like to count the lines of the file there is before a special word.
E.g
My file contains:
"hi
how are you
my name is john
and i live
britain"
I'd like to count how much lines there are in the file before the word LIVE ==> result would be 4.
I proceed with StreamTokenizer, but i don't knor how to specify the word. Here is my code:
     try {FileReader fr = new FileReader("test2.dat");
               BufferedReader br = new BufferedReader(fr);
               StreamTokenizer stk = new StreamTokenizer(br);
               do {
               n = stk.nextToken();
               li = stk.lineno();
               if (n == stk.TT_NUMBER) {
                    n = stk.nextToken();
               if (n == stk.TT_EOL) {
                    li++;
                    n = stk.nextToken();
               if (n == stk.TT_WORD) {
                    String str = stk.sval;
                    if ("entier".equals(str)) {
                         System.out.println(li);
                    else {
                         n = stk.nextToken();
               while (??????????????);
I want here to specify the word "entier" but how to do this??
Thanks very much for your precious help....

A: Counting lines problem. Please help!!

Use LineNumberReader, which counts lines for you. Here's a complete program in 16 lines:
import java.io.*;
public class test4 {
public static void main(String[] argv) {
    if (argv.length < 2) { System.err.println("no arg"); System.exit(0); }
    try {
      LineNumberReader in = new LineNumberReader(new FileReader(argv[1]));
      String line;
      while((line = in.readLine()) != null)
        if (line.indexOf(argv[0]) != -1)
          System.out.println("Found match at line " + in.getLineNumber());
    } catch (IOException e) {
      e.printStackTrace();
}If you want case insensitivity, you can make both lines lower-case before searching. Or you can use regular expressions.

Blue Shapes Occuring Randomly(Not Line Problem)

Blue Shapes Occuring Randomly(Not Line Problem)
I have just purchased my powerbook 1.67 1440*960. I started to see blue shapes around the windows that I move and around many things that move on the sceen after the first week of my purchase. At first I thought this was a configuration problem but it seems more like an hardware problem although the hardware test found all the devices successfull.
In addition, when I installed call of duty, the blue shapes occur very fast and randomly everywhere on the screen making it impossible to play the game.
You could have a look at the picture to see how disturbing they are.
http://homepage.mac.com/altan.sursal/FileSharing1.html
Does anybody have an idea why such blue shapes occur?
Thanks All

Most likely one of the reasons your not getting any answers is that you need to post a link to the page. Sifting through all that code without the ability to see the actual page makes the going slow.
Post a link to the page and I'm sure help will be on the way.
Gary

I want a free upgrade to Intel To fix the line problem

i have the line problem and the new intel MacBook has (i think) a bigger screen but less pizels than the old one so i guessing it will not have the line problem and i want a free upgrade.
do you think apple will do it?

Update: After 2 hours on the freeking on with apple care... i got nothing, every person i talked to acted like they have never even heard of the line problem. So yeah there was no way of me getting a MacBook.
They did say i could send my PB in to see if i could get the screen fixed. I really dont want to because i cant live a long long time with out my powerbook and then get it back weeks later and NOTHING fixed.
BTW - it was a little funny with every one using the term MacBook, They would mess it up and stuff and even when one of the person was talking about it i was thinking "Mac Book" as in a book the people look in to look up specs and problems and stuff.
Also one person said they have allready sold over 100,000 and im like "wow they only went on sale a few hours ago and its not shipping for another month.

Intermittent sound & voice problems

I have been having Intermittent sound & voice problems
During the last week when making receiving the voice and sound from the speaker is distorted on both ends of the conversation
I have to restart the mobile and it works fine for a day or so then starts again
I reset the phone to factory setting and it seems to have no effect
Has anyone else had these problems?

http://www.sonymobile.com/global-en/support/contact-us/
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Intermittent noisy line problem

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