Internet light not lit, tech support not helping, PPP Down?

Hey guys, I have a problem. I just ordered Verizon's HSI and yesterday was my service ready date. I receieved a call saying that my service was ready, except it's not working at all.
I spent a majority of yesterday evening on the phone with tech support, which seemed like they were clueless and not helping. here's my problem.
I have a Westell 7500 modem/router. The DSL light is a solid green, however the Internet light is out. It's not red or green, just unlit. I logged into the router settings and i see this big warning: Gateway is not ready for internet connection. Well, that's no good. It also says DSL Connected, but PPP down.
I went into the connections of the router settings and I changed the login information to my verizon account information, but that didn't seem to do anything. It still says the PPP status is down.
No matter what I do, I am not connected to the internet it seems. I talked to a represenative on the phone and he said that the problem is on Verizon's end, but he seemed kind of confused so I don't know if he really knows what he was talking about.
I'm not really a happy camper with the service so far, so I would really appreciate it if someone could help me out here. God forbid I switch to Comcast and their lousy bandwidth cap, but if this isn't resolved soon I may have to resort to that.
Or if there is a tier 3 DSL support number with professionals, i would LOVE to have that.

Thanks for the replies. I have spoken with tech support but I really don't think they know what to do. Each time they just tell me to "go to the router setting and click connect. Oh it's not working? Well... I'll call back tomorrow. It will work tomorrow"
They're supposed to call me back "within 24-48 hours" with good news that my internet will suddenly be working. I'm not going to hold my breath. I'll update with any news as I'm sure i'm not the only one going through this.

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WVC80N Monitoring Utility Software- Freezes after one or two frames. Tech support no help!

Hello All,
I have a new WVC80N cam and a new WRT230N router. After installing both, everything is up and running perfectly via IE. I can access from any IE computer with no problems. HOWEVER, the desktop monitoring utility will NOT work! I only have one cam attached (wired because the sound it TERRIBLE if wireless despite HOURS of troubleshooting with tech support) but it freezes after one or two frames. I've tried on XP and Vista. Tech Support in Irvine, CA simply siad there is a software conflict (and that there are many they know of), but offered NO other diagnostic help. He simply said it's probably conflicting with another video compression software on my computer and to start uninstlling programs until the problem is fixed! WAY TO GO TECH SUPPORT....THATS A REAL SOLUTION FOR YOUR CUSTOMERS!!! Oh and he asked me to notify them IF I found the problem!!!!
Does anyone have any ideas about common software that may be causing my conflicts? Or has anyone experienced the same issues? There isn't much on these boards about this problem and I can't believe that I'm the only one who has experienced the utility software NOT working on TWO different computers and two Operating systems. These are my first linksys products in a VERY long time, and so far they'll be my last!!!!!!!!
ANY HELP/IDEAS is GREATLY appreciated.

Hello Bahamaboy,
Your problem is exactly my problem. I tried both Windows Xp and 7. I can see live video, but the utility only record for a few second and freeze. There is no tech support in my country - cambodia, so I'm in a more serious situation. I also need help. May be I should tried from a fresh windows installation, but what is it good for. It takes lot of time to reinstall everything. Your comments do suggest some software conflict. I think I will try it on my laptop rather than my desktop, which I do not have lot of software installed on my laptop.
(Mod note: Edited post for guideline compliance. Thanks!)
Message Edited by JOHNDOE_06 on 01-20-2010 08:35 AM

Apple Tech Support, Please Help

About a month and a half ago my 20g black and white screen iPod decided to stop connecting with my computer, and then stopped working all together. On december 7th I sent in the repair request, Apple told me that my warranty was up and it would cost 380$ for repairs, or I could fax a proof of purchase into them. On december 11th I went to the place I bought it at and got them to print off the proof of purchase (my warranty was still good for another year.) On december 18th I faxed the proof of purchase to the number supplied by apple. It is now January and the status of my repair still says "Pending on review of proof of purchase." It has been more than a month and i have gotten no word form apple yet. Has anyone been in this situation before?
Thanks
Josh
PC Windows XP Pro

I had (and still have) the exact same problem with the exact same system. Do NOT call 1-800-MY-APPLE unless you want it to count as your ONE free technical call. I myself can not call this number, because after that one free call, I don't feel like spending $60 to talk to tech support
I don't really know what to do, personally. My hope is that somebody else will know what to do, because I too am in desperation; I haven't had my iPod nearly as long (or for as long) as you.
Won't somebody please think of the Children?! (US?!)

Where is the normal tech support for help

they have every single kind of help to help you buy a product or 90 day service but after that they don't even provide you with a tech support number or email on the website how sorry is that!!!!!!
i opened up my itune today and all my music and video and ebooks all gone i haven't updated haven't done a think that's bull ****. so is apple going to reimburse me for my time and all the music and video and ebooks i had.

Relax.
itunes has support:
http://www.apple.com/support/itunes
You can contact Apple from there.
Where is your backup copy? It has always been basic to always maintain a backup copy of all important info/music/ebooks/pics/docs/etc.

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ios 7.1.2
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BEFW11S4 Internet light not coming on

My modem works just fine. But when I plug the ethernet cord to the router and then an ethernet cord to my computer from the router, I have no internet connection. If I have my laptop up, I can see my wireless network and connect to it, but there is no internet activity. I pinged my routers address and got all 4 packets back. When I have the router connected to my computer I can go to the router set up page. What could possibly be wrong? I've even taken the router back to factory settings and the internet still won't work.

What is "bump"? I have owned same model for 4 years and had my share of issues. If you havent figured it out yet PM me and i can help with basics.
(Edited post for guideline compliance. Please use the PM system instead. Thanks!)
Message Edited by JOHNDOE_06 on 11-25-2007 10:26 AM

Audigy 2 Tech support little help for n

Original Message Follows:
Subject: CLI - Technical Support Request
Self Description: ID(3) Advanced PC UserSupport Inquiry: ID() I am installing or using the product for the first timeProduct: Audigy 2 ZSOperating System: Windows 2000Creative Model Number: SB0240Computer Brand/Model: Home builtProcessor/CPU: P4 3.0ghzMemory: .024gigBIOS Type/Revision: Award Bios SPE000 Pro-G.ESystem Board/Chipset: GA-8IPE000/Intel 865PE Host/AGP/Controler ICH5 IO
Detailed Problem Description:I have recently made a purchase from e-bay form your company for Creative Sound Blaster Audigy 2 Sound Card http://cgi.ebay.com/ws/eBayISAPI.dll...92950&tc=photo I have install this product to go along with my Creative Labs Inspire P5800 5. speaker system. I am having the following problems.
. I can only get output from 2 speakers front left and front right.2. I cannot get my microphone to work at all. Its plugin to the proper port. It worked with the old sound card. It works on other pc's I have at my residence. So its not the microphone. I checked all the connections and they are correct. I have been to the knowledge base with no luck. I have been through the forums searching and the majority of the forum responses are users helping users with very little input from Creative labs. (disappointed)I have installed/un-installed/re-installed without any luck, the software that came on the cd. I have also retrieved the last software downloads from your web site without any luck.So either I am missing something here, or I got a defecti've sound card.
REPLY/Answers inline:
Jason, My answers are inline.
> Thank you for contacting Creative Technical Support. > With regards to the issue you are having, may I know the model and > serial number of the product you are having? It should start with CT or SB followed by 4 numbers >found on the sound card. As for the serial number, it can be found on the sticker and the ink stamp >which is printed on the back of the card. SB0240 > Below is a link that may help with the location of the model number. Thanks. Run a keyword search for > SID2456 from the link below.> http://us.creative.com//support/kb/> > For the 2 speakers output issue, may I know are you using digital or analog connection for your >speakers? I assume its an analog connection Creative Insprire P5800 as I don't have anything like a EAX control module that goes in between. Also I have no sound at all til I go to the speaker setting control panel andde-select digital output only.
I have 3 wire connection Green Line out (front) Black line out 2 (rear) and Orange line out 3 (center subwoofer) These connect from the back of the sound card directly into the subwoofer. Green (front) black (rear) orange (center subwoofer)
My old sound card RealTek`AC97 worked fine and I had sound in all my speakers. Yes I have removed the old card and un-installed the old drivers for it. Also the mircophone worked with the old sound card so I know thats not an issue. > Sorry for any inconvenience caused. > We'll need this information so that we can provide you with the correct remedy.
Reply/Answers Again Inline:
> May I know have you enabled CMSS?Yes I have this enabled, disabled and re-enabled to try and get this to work. > . Open MediaSource (Start, All Programs, Creative, Creative MediaSource, Creative MediaSource >Organizer).> 2. There should be an EAX button underneath the Record button at the bottom of the screen, towards >the left. Beside this button, there should be a small ellipsis button (. . .) that you can press. >Click on this. Doing this locks up my pc as soon as I hit the (....) tab. The pc spikes to 00% and the only thing I can do is hit the reset button on the pc to hard boot it. I have tried this several times with the same results. Note: I DO NOT have anything running in the background as anti virus programs and such. I don't even have anything like that installed on my pc. NOTE: I can press the EAX button itself to make it from high lighting green on the button to not high lighting green. This has had no effect on the problems I am having. > 3. Go to the CMSS 3D tab and check the box next to "Enable CMSS 3D" The only way I can get to this is by: Start>Program Files>Creative Media>Source>Creative Media Source Go, then the GO button>Product Settings>EAX Console. I have enabled, disabled and re-enable the CMSS 3D with no changes to my problem.> 4. Place a dot next to either CMSS or CMSS2. Whichever sounds better to you. I have tried CMSS and CMSS2, I have the same results with either enabled or even with CMSS 3D enabled or disabled. I only get sound out of 2 of my speakers. I know its not the speaker system (Creative Inspire P5800) because all the speakers worked with my old sound card. > It is important to remember that if you do wish to play a 5. encoded file, you will need to turn CMSS >off. Otherwise you might not receive each discreet channel. This has been Noted ref. to 5. encoded. But I would like to just play anything at this time and have all my speakers work.
> For your microphone, I wil need you to do a mic test.>CHOOSE THE RECORDING SOURCE> . Double click on the Windows Volume Control (generally on task bar) to load the mixer> 2. Go to Options > Properties > 3. Select adjust volume for: Recording, and hit OK> 4. Place a check mark under the proper recording source (Microphone) in the Recording Control box. Done, already checked this. And doubled checked it to make sure. > TEST RECORD THE AUDIO> . Go to Start > Programs > Accessories > Multimedia > Sound Recorder.> 2. Click the Record button (red dot)> 3. Talk into the microphone > 4. Let it record the source for a little bit> 5. Hit the Stop button (black square)> 6. Hit the Play button (single black arrow pointing right)> 7. You should now hear the audio that you recordedNo sound recorded what so ever. I tested 3 different mircophones and none worked. I ran this test on the two other pc's I have at my residence and the mircophones worked and windows recorded just fine. YesI have it plug into the proper slot. > Does it help?I wished it did. > Please get back to us on your findings. Thanks.
Reply/Answers inline:
Dear Creative Labs,DO YOU PEOPLE EVEN READ THE PRIOR CORESPONDCE FROM THE PRIOR E-MAILS SINCE YOU APPARENTLY HAVE MUTLITPLE PEOPLE WORKING THE SAME SUPPORT TICKETS.
I WILL REPLY IN ?CAPS? TO MAKE SURE YOU DON?T MISS ANYTHING THIS TIME??. MY REPLIES ARE INLINE AND IN CAPS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
> Thanks for the reply. I need you to know that SB0240 is the Sound Blaster Audigy 2. AS STATED IN MY PRIOR E-MAIL YES IT IS AN AUDIGY 2 SOUND CARD SEE INFORMATION BELOW. Support Inquiry: ID() I am installing or using the product for the first timeProduct: Audigy 2Model: SB0240Blaster Audigy 2 Sound Card http://cgi.ebay.com/ws/eBayISAPI.dll...92950&tc=photo ARE WE CLEAR ON THIS NOW? > Please try the following cleansweep and re-installation procedure, to see if it works:-> . Click START / RUN / Type MSCONFIG and press ENTER. AS STATED BEFORE I AM RUNNING WINDOWS 2000 MSCONFIG.EXE DOES NOT COME WITH WINDOWS 2000 AS DEFAULT. SO TO MAKE SURE I FOLLOWED YOUR DIRECTIONS TO THE ?T? I WAS ABLE TO GET THE MSCONFIG.EXE MICROSOFT. THE COMMON USER WOULD NOT HAVE KNOWN THIS AS THEY WOULD HAVE TRIED ABOVE AND GOTTEN AN ERROR MSG THAT MSCONFIG COULD NOT BE FOUND. > 2. Insert a check to the left of SELECTIVE STARTUP and deselect 'LOAD STARTUP ITEMS'. DONE! > 3. Select the SERVICES tab and select HIDE ALL MICROSOFT SERVICES. DONE! > 4. Uncheck all results and click OK. DONE! > 5. Click OK and reboot when prompted. DONE! > 6. Enable the WINDOWS XP STARTUP MENU by rebooting your computer and tapping F8 once >every second OR holding the SHIFT key while rebooting. I AM RUNNING WINDOWS 2000 AS STATED BEFORE, IF YOUR GOING TO USE TEMPLATES MAKE SURE THEY REFER TO THE OPERATING SYSTEM THE USER HAS. BUT F8 STILL IS THE DEFAULT KEY TO GET TO THE WINDOWS 2000 STARTUP MENU. > 7. When the menu is displayed, select SAFE MODE and press ENTER. DONE! > 8. Once in SAFE MODE, insert the sound card's installation CD and exit out of the installer DONE! > 9. Click START / RUN. DONE! > 0. Type "X:\AUDIO\DRIVERS\CTZAPXX.EXE into the OPEN field (replace X with the applicable CD->ROM dri've letter). DONE! > . Click OK. DONE! > 2. When the CREATIVE DRIVER UPDATE UTILITY opens, select DRIVER UNINSTALLATION under >UPDATE OPTION. DONE! > 3. If two out of the three options are disabled or grayed out under DRIVER TYPE, click OK. >Otherwise, select WDM. You will then be prompted to reboot, but please do not do so. DONE! > 4. Click START / SETTINGS / CONTROL PANEL / ADD/REMOVE PROGRAMS. DONE! > 5. Remove all Creative SB Audigy 2 programs. DONE! > 6. Close all windows, and reboot the computer normally (ENTER NORMAL MODE). DONE! > 7. The Audigy 2 will be detected by Windows. Cancel the ADD NEW HARDWARE WIZARD when >able. DONE! > In order to install your soundcard properly, I recommend you to ensure the following for the audio >installation and test:
>- The card is the only card installed other than the Graphics card. THE ONLY CARDS THAT ARE INSTALLED ON MY PC ARE THE SOUNDCARD AND GRAPHICS CARD WHICH IS IN A APG SLOT. > - The card is at least one empty slot away from the Graphics card. THE CARD IS ON THE 3 SLOT FROM THE TOP AND SLOT FROM THE BOTTOM WITH NO OTHER CARDS INSTALLED. >- Place the soundcard away from all the others. NO OTHER CARDS ARE INSTALLED >- That the card is seated properly in the PCI slot. YES THE CARD IS PROPERLY SEATED THIS A BASIC A+ CERTIFICATION TASK >- Move the PC's internal wires away from the soundcard. NO WIRES ARE NEAR THE SOUND CARD I.E. POWER CONNECTORS > - That the on-board sound on your motherboard is disabled through the BIOS. CORRECT THIS WAS DONE BEFORE INSTALLING THE SOUND CARD > - That the on-board gameport is disabled through the BIOS. CORRECT THIS WAS DONE BEFORE INSTALLING THE SOUND CARD >- That your motherboard BIOS is up-to-date. MOTHERBOARD IS RUNNING THE LATEST BIOS, ITS ONLY 2 MONTHS OLD. > - That the operating system is up-to-date with the latest service packs and patches. WINDOWS UPDATES ARE UP TO DATE WITH THE LATEST PATCHES > - That there are no background applications open when you attempt the solution. CORRECT AS I STATED BEFORE > - That the anti-virus program is disabled. > NONE LOADED ON THE PC AS I STATED BEFORE > - That if you are over-clocking your system, return all options to their recommended settings. I HAVE NEVER OVERCLOCKED ANY OF MY PC?S > - That you access the PC with administrator rights. CORRECT I AM THE ONLY USER > 8. Perform an installation via the CTRUN program on the CD (X:\CTRUN\CTRUN.EXE where X is the >dri've letter of your CD dri've that has the installation CD). DONE! > 9. Reboot if prompted. DONE! > 20. Please obtain the latest updates for your Audigy 2 card from our website:- http://us.creative.com//support/downloads/
DONE! > 2. Once you are prompted to OPEN FROM CURRENT LOCATION or SAVE TO DISK, select SAVE >TO DISK and download the update to MY DESKTOP.
DONE! > 22. When the file has completed the phase of being transferred to your computer, locate the file on >your desktop and double click the file. DONE! > Do a speaker and diagnostic test. Do you have 5. output? DO I HAVE 5. OUTPUT? NO STILL THE SAME PROBLEM > I also need you to check the Speaker selection setting in Start | Programs| Creative | Sound Blaster >Audigy 2 | Creative Surround Mixer and ensure that it is set to 5. Speakers. Also set 5. at the Control CORRECT SEE LINKS FOR DESKTOP PICTURES http://vibig.rachost.com/desktop/DESK.jpghttp://vibig.rachost.com/desktop/DESK2.jpghttp://vibig.rachost.com/desktop/DESK3.jpg > Panel Speaker Settings.> On speaker systems that are equipped with a Fader or Rear channel volume controls, check to see >that these controls have not been set to use the front channels exclusi'vely. CHECKED! > Do reply back to me if you are still having problems with any error messages prompted. Thanks.
> PLEASE READ! AFTER FOLLOWING THE ABOVE INSTRUCTIONS! I REFERED BACK TO THE PRIOR E-MAIL AND DID THE TEST AS REQUESTED THE RESULTS WERE THE SAME WITH MINOR FIX. > . Open MediaSource (Start, All Programs, Creative, Creative MediaSource, Creative MediaSource >Organizer).> 2. There should be an EAX button underneath the Record button at the bottom of the screen, towards the left. Beside this button, there should be a small ellipsis button (. . .) that you can press. Click on this. > > Doing this locks up my pc as soon as I hit the (....) tab. The pc spikes to 00% and the only thing I >>can do is hit the reset button on the pc to hard boot it. I have tried this several times with the same >>results. THIS NO LONGER LOCKS UP MY PC, I AM ABLE TO HIT THE (?) AND IT BRINGS UP THE EAX CONSOLE SCREEN TO ENABLE CMSS 3D THIS HAS BEEN ENABLED ? DISABLED ? RE-ENABLED WITH THE SAME RESULTS. > CHOOSE THE RECORDING SOURCE> . Double click on the Windows Volume Control (generally on task bar) to load the mixer> 2. Go to Options > Properties > 3. Select adjust volume for: Recording, and hit OK> 4. Place a check mark under the proper recording source (Microphone) in the Recording Control box. > > Done, already checked this. And doubled checked it to make sure. > TEST RECORD THE AUDIO> . Go to Start > Programs > Accessories > Multimedia > Sound Recorder.> 2. Click the Record button (red dot)> 3. Talk into the microphone > 4. Let it record the source for a little bit> 5. Hit the Stop button (black square)> 6. Hit the Play button (single black arrow pointing right)> 7. You should now hear the audio that you recorded > > No sound recorded what so ever. I tested 3 different mircophones and > > none worked. I ran this test on the two other pc's I have at my > > residence and the mircophones worked and windows recorded just fine. Yes> > I have it plug into the proper slot. THIS IS STILL AND ISSUE AS IT STILL DOES NOT WORK. THE SPEAKERS ARE STILL NOT WORKING RIGHT AS I ONLY CAN GET SOUND OUT OF THE FRONT 2 SPEAKERS.NOTHING HAS CHANGED AS WE ARE BACK TO SQUARE ONE AGAINIf someone could help me or shed some light on this situation I would be very grateful. !!!
Thanks,
Capt.

Support have to go over some things first to make sure you've tried them. If it hasn't helped, just mail them back and let them know. It sounds like like you have the settings correct (CMSS, 5. in speaker selection), so there must be something wrong in the installation or configuration of the software.
The CleanBoot troubleshooting page on Microsoft's Kbase might help, although, it sounds like you covered a clean install aswell so that would normally help.
These forums are for user-to-user interaction, rather than Support from Creative. We monitor these forums and reply to some posts, but we can't reply to every topic and offer everyone support (that's what the phone and e-mail support are for).
Cat

DSL light not on - Infinity down

Hi,
can anyone help -
I have a Home Hub 3 and Openreach modem box and have not had broadband since late Saturday.
The broadband light goes orange then off and the Openreach modem has power but no DSL light?
Looks like the modem box is power cycling.
Any previous issues for this fault?
Tried restarts and powercycles but still the same conditions.
thank Acha

http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
anything shown here?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Why can't I connect to the ITunes Store?Also can't download any CD's.For 3 weeks now and no tech support to help on phone?what is up???

Why can't I connect to the ITunes Store?Even through I troubleshooted with the info I was e-mailed,created new password,
made sure date,keychain was correct etc and still cannot open store .I have MacOSX 10.4.11 and it does not let me download
the latest version of iTunes.I need to speak to someone on the phone as it has been over 3 weeks now and this issue is still
not resolved. also cannot download any CD's. After reinstalling disc 1 as told by 1 800 MY APPLE (as I was unable to cut and paste
on my Mac)I ended up having to bring the computer in to the Apple Store on 5th Ave in Manhattan as it also required Disc 2 .
Unfortunately I did not back up my music library and was not told it would be fully erased due to reinstallation. My 6 year music
library got completely wiped out.iTunes had a history of my purchases but I received an e-mail stating about 35 songs and
videos I purchased cannot be retroactive due to modification(I don't know what this means)I greatly appreciate if someone would
help me clarify this issue.
Thank you.
Sincerely,
Maria

Does it work at Starbucks and Public Library?
Have you tried updating the router firmware?

TECH Support--Need help changing email/password

I have had my Skype account for several years now...and after getting my first smart phone recently, I've tried to add my account on the phone. But the email I used to create my Facebook page (which is how I link to Skype) is nonexistent now (i deleted it and got a new one). Also, my Facebook password does not apparently work when I try to change my email for my account.
I will supply whatever information is necessary to change my email--please help with accessing my current password or changing the email, if possible. Otherwise, I will ask that Skype deletes my account so I can make a new one. Thanks!

You must enter your user ID and password TWICE. Once for incoming mail, and once for the outgoing (SMTP) server.

Tech Support Does Not Want To Help

OK, Does anyone know if Technical Support reads these threads or is anyone who reads these in Tech Support?
I was told by Tech Support 9 days ago that I was being escalated to the next level to figure out why I could not install the Creative Suites 4 Web Premium SE software. And that was the end of Tech Support's help. Their answer when you call back is wait longer. What the heck is that???
I used to think Dell had the worst Tech Support, NOT ANY MORE. Adobe is by far the worst and the least knowledgeable and/or least trained!!!!!
Seriously, if you want to help me install CS4 software, YOU NEED TO BE TALKING TO ME!!!!! You need to be looking at what my computer is saying in response to what is being tried.
I am an average user, not a computer expert. I can not get this software to install on my own. So Tech Support, if you are out there, HELP ME!!!
Days trying to install: 12   -   Hours I will never get back: 56
Sorry, but Thanks for listening.

Bob,
I am running:
   Windows Vista SP2 Home Premium Ed. as 32-bit,
   I have: a 2.2GHZ processor, 2.0GB of RAM and about 15GB of free Space.
What more would be helpful to know?
See my whole story in the "Also can't install CS4...Help!" forum thread.
I have also since reinstalled Adobe Reader 8.1.2 (I'm in school and I
need to be able to read pdf's)
I have also installed PC Tools AntiVirus software (choosing not to
reinstall McAfee, there are issues with their software too).
And I have installed MicroSoft Visual Studio 2008 for school.
I know I bought the whole Wed Design Suite, but what I need at the moment
is Photoshop Extended for one of my classes.
I hate to keep complaining about Adobe, but they are like a Black Box with
no time concerns.
Thanks for your time and any help you can send my way.
Terry

Online tech support says they cant help me?????

Hello I would like to ask if customer tech support from HP cant help me with my questions because they say they dont support ssd problems tho Big Dave recommended me to get one..... I asked in different thread about installing a SSD to my system. Big Dave recommended the Samsung Evo.
I purchased it. Did a OS migrate using the software it came with. But before doing anything I backed My Hdd to a external hdd. I purchased the Samsung evo 1tb. Got it installed its software works awesome"migration" and "magician". Reformated my old OEM 3tb hdd . setup my ssd to the sata 3 port and moved my hdd to sata 1 and my dvd is still at sata 2. After all done never seen such speed in starting apps or booting. EXCEPT FOR ONE thing.. When i finished with everything and everything looked all is well. BUT EVERY TIME i restarted it i got this:
the recovery mode. This was repeated a few hundred times. From researching i found that there was some way to change the boot menu and bios. So i called HP Tech Support the help me. ????
They didnt have a clue??? After a few hundred reboots only to see this: They HP tech support did there remote connection to my pc and did there check this and check that only after 90 minutes online with them to tell me there sorry they dont support ssd installation problems to contact samsung. REALLY???
So with no help from HP i troubleshooted my self and after hours of trial and error found that I could change the boot menu and bios to make it work. Meaning I could restart or shut down and start without it booting to the recovery mode.
I will post the pics to show my orginal setup in the boot menu and bios and after i changed it. FYI. it reconized both drives. The os migration went without a problem. Everything that was on my OEM HDD was on my SDD, The problem was it would not boot from the ssd unless I always pressed f6 and told it to boot from it. other wise i got the screen above.
Here is my system setup before: as you can see it sees the ssd. It also sees both drives. : and and here is what i changed it to:
and i moved the legacy boot sources with the sata 3 above the sata 1. because I have the SSD hooked into the sata 3 port on the mother board and the oem hdd i moved to the sata 1 port with the dvd still plugged into the sata 2 port.
NOW IT BOOTS UP IN 32 SECONDS from restart and 61 SECONDS from complete shut down.
My Question is two fold to this forum. Will this settup hurt my system in anyway that I am not aware of??????
Will it still boot from disks or thumb if needed??
And if everything is Honky Dorey and A OK with this setup . Then why couldnt I get the help from HP on the phone to resolve this rediculously simple change to my system setup and bios to get this to boot correctly????
Thanks for your help
Tony...

Hi Tony,
Did you download the latest Samsung migration software before your started the migration?
You should be able to use the Windows Boot Manager to boot by default off the SSD if your "cloning" procedure worked correctly. However, you don't want to have the original HD connected since it will also have an EFI partition on it and then you might end up with multiple Windows Boot Managers which would be confusing.
You should use Disk Management to determine that you have in fact cleaned off all of the partitions from the original HD.
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Windows 7/8 UEFI/Legacy mode, MBR/GPT

Problems with internet box, not wireless router

I recently got another internet box hoping my problem with disconnections would be solved but sadly it hasn't... This is the second internet box I have gotten from Verizon and it wasn't any better. The first one kept disconnecting me from the internet and I called tech support and they couldn't help me so they just ended up sending me a new box. I thought it might be the wireless router but that didn't solve the problem either. Is there any way to get a newer better box because it seems like the generic box that Verizon sends doesn't last very long and recently I've been disconnecting from the internet anywhere from 2-3 times a day. Being a college student with all my homework online and a sister and brother also in college makes it really difficult when I can't rely on staying connected. If anyone can help with this I would be very happy.

#1 Is this on Verizon DSL OR on Verizon FIOS?
#2 What is the brand and model of this Internet box?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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All I have to say about that is, "People fear what they do not know." Everyone has a comfort zone. Some people's comfort zone is larger than others, or encompasses different aspects of life. Most Windows users aren't comfortable with Mac or Unix operating systems. Most English speakers aren't comfortable with foreign languages. Most two-year-olds aren't comfortable with spinach.
C'est la vie.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

How can I get in contact by telephone with Adobe tech support for Premiere Elements 12?

The Adobe support pages on their web site are a maze and I keep going in circles and can't find how to actually talk on the phone or chat with tech support. Help please.

pastorok
Please click on the following link, and, when it opens, click on the statement "Still need help? Contact us." to bring up Adobe Chat. I would suggest that you select a topic such as "Downloading, Installing, and Setting Up" or "Orders, Refunds, and Exchanges" to get through to Adobe Chat. Otherwise, you are likely to get bounced back to the forums with those link opportunities.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=downloading-installing -and-setting-up
Please let us know if we can be of any assistance with your Premiere Elements workflow. We are not Adobe. Just users in user to user forum. If Serial Number Issues or Activating My Product, Adobe is the only one to resolve that type of issue. In that case, also use the link above with the Serial Number Issues or Activating My Product topic.
Thank you.
ATR

Internet light not lit, tech support not helping, PPP Down?

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