Ipod nano black screen and isn't recognized on itunes

Ipod nano 7th gen was working fine then the music started lagging and after about 30 seconds it just stopped working. I now have a black screen and it wont turn on. It is not being recognizedin itunes. What do I need to do to fix this issue. Any and all help would be very helpful. Thanks

Have you tried doing a Reset (restart) in the iPod?
http://support.apple.com/kb/ht1320
In case the battery is low on power, you can try this while the iPod is connected to power.

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First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
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Restoring > http://support.apple.com/kb/HT1414
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Hi
It seems to be ok now... I had to go out and it ran out of battery, when I switched it back on it appears to be fine.
If it happens again (hoping that it doesn't!) and i do the reset.. will that remove all the music that's on there?
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Hi
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THIS IS THE DIAGNOSTIC FROM ITUNES. MANAGER DEVICE SAYS UNKNOWN DEVICE
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
VIA M810LMR
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 316BACD3FBEAB282
Current user is an administrator.
The current local date and time is 2008-03-03 00:42:56.
iTunes is not running in safe mode.
Video Display Information
S3 Graphics ProSavage 8A26 (Microsoft Corporation)
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {2892895A-3AB7-47DA-A0E5-2FF26ACF0F53}
Description: Adaptadores basados en Ethernet ADMtek AN983 - Minipuerto del administrador de paquetes
IP Address: 10.125.78.197
Subnet Mask: 255.255.192.0
Default Gateway: 10.125.64.1
DHCP Enabled: Yes
DHCP Server: 10.0.124.129
Lease Obtained: Mon Mar 03 00:31:40 2008
Lease Expires: Mon Mar 03 08:07:36 2008
DNS Servers: 10.0.124.129
10.0.124.129
10.0.124.135
Active Connection: Conexión LAN
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-03-03 00:37:32.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Controlador de host universal USB VIA Rev 5 o posterior. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod mini
Serial Number: 5K6150K4S47
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One or more sync tests failed.

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That sounds frustrating! I'm here to help. It sounds like your iPhone is currently in recovery mode. This means we will have to restore the device. However, if the device is not recognized in iTunes we'll need to refer to the following information:
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http://www.apple.com/support/iphone/assistant/restore/
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Message was edited by: akaalsaroop

Thank you for using the Apple Support Communities
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