Ipod shuffle is not recognized by any computer or itunes

I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?

I have downloaded that utility but can not use it, as
when I plug the shuffle into the USB port, it is not
recognized by either computer I am using. I can not
reset or restore, because in order to do that the
computer would have to know the shuffle is plugged in
and it doesnt. I have tried this on two different
computers and get the same result, so I dont think
its a computer issue, its an ipod issue. I also used
to be albe to play the shuffle on the Xbox 360 and
now can not.
Just as a check, did you actually follow the THESE directions...EXACTLY?
Using iPod shuffle Reset Utility
1. Quit all running applications on your computer.
2. Open the iPod shuffle Reset Utility.
3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
4. Click the Restore button. If prompted, enter an Admin user name and password.
5. The restore process will start.
6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

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~Charlotte~

I had a very similar issue with both of my daughters' ipod shuffles. I tried a few days ago to sync up their shuffles. My computer(XP) and my laptop(Vista) would not recognize any of them.
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See these.
Your Windows PC doesn't recognize iPod.
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Ipod touch does not appear in my computer or itunes

my ipod touch does not appear in "my computer" or"itunes"
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switched it on and off and also the PC

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Here is how the nano shows up in device manager:
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IPod Nano Not Recognized by any Computer

Hi. I found an iPod Nano about a month ago. And I plugged it in to my computer and nothing, the only thing it does is it Starts to charge for about 5 seconds...then immediately stops...What I don't understand is that my iPod Shuffle works perfectly, I plug it in, then iTunes pops up. But I have tried this iPod Nano on about 5 different computers, with iTunes and nothing. I have a Windows Vista, with iTunes ver. 8.0.1 the newest. Can anyone help please?

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
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     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

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This is the second IPod shuffle I've been through with the same issue. It's not recognized on neither Itunes or 'my computer', therefore, Im unable to load anything onto the the shuffle. The last time this happened, those were the symptoms I experienced before the entire unit went dead. Any idea what I'm to do next? I couldn't possibly get 2 x defective units. Anyone?

Hi jasthom,
If you are having issues with your iPod nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

Ipod shuffle is not recognized by any computer or itunes

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