ITunes freezing entire computer

Since downloading the new version of iTunes our computer freezes completely within a minute of the iTunes program opening-and it is very slow opening. I have tried everything listed except uninstalling and installing an older version. If I do that will I loose all my music? It freezes so fast that I can't back up the files to a disk. I think I have the library saved on my desktop as xml files but when I try to open the file the computer can't read it-unknown format. HELP

have you worked through the following troubleshooting document?
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

Similar Messages

  • Accessing itunes store freezes entire computer

    After installing 7.0.1 whenever I try to open itunes it attempts to go directly to the itunes store and immediately freezes my entire computer. Sometimes I can force quit out of itunes, but most of the time I have to shut down the whole system.
    Strangly, the itunes store works fine when I open it in my administrative account. I had a number of problems pertaining to the gapless playback in version 7.0.0, so going back to that is not an option.
    I have tried reinstalling a number of times, any other suggestions would be greatly appreciated,
    -zeke
    PowerBook G4 1 GHz 15-inch   Mac OS X (10.4.8)  

    I'm trying to access the iTunes store through a restricted network at uni, thus I'am unable to launch many applications which require network connectivity, would the iTunes store come under this and if so is that the reason it freezes my computer? As I thought that perhaps iTunes is unable to connect fully due to the network restrictions (partial display) therefore gets stuck in a loop without any exit strategy (reason for no error message) and thus crashes.

  • ITunes keeps freezing entire computer

    Ok, I have an early 2008 macbook and have the most recent iTunes installed. I believe its 11.02 or something. I wish I could give more information but it keeps freezing up my entire computer when it opens. I have to restart my computer to get it working again and don't dare open iTunes. I've done everything. I have deleted it and and reinstalled it and deleted and tried downgrading to 10.7. Everytime I open it, it tells me I have to upgrade and I have tried opening it with pacifist as well and the same thing. I have tried upgrading for the 10.7 on the prompt and still just freezes up everything. I can't do anything with it!! Please help. I would like to put some music on my iPod and use it for its intended purpose.
    Is this just Apple's way into forcing me to get a new macbook? lol
    This is the discussion I followed for deleting and downgrading.
    https://discussions.apple.com/thread/4553695?start=15&tstart=0

    I have also tried using other music players such as clementine and songbird and they also freeze my entire mac upon opening.

  • New itunes Freezing My Computer!!!

    I finally gave in and upgraded to the newest version of windows yesterday and have had nothing but problems ever since. First off, when I first open itunes the top center (where track titles are usually displayed during playback) says "determining gapless playback" and shuffles through titles of various songs. When the counter gets to song 662 of 1906 my entire computer freezes! I'm talking a complete freeze where the only way to turn the computer off is to hold down the power button.
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    I forgot to say, that the link was to download iTunes 6.
    I would try this then, before you go back to the old version.
    Run msconfig on your computer (http://docs.info.apple.com/article.html?artnum=302538)
    Try running iTunes. If the issue persists, I would completely delete and reinstall iTunes using this link:
    http://docs.info.apple.com/article.html?artnum=93976
    And then rdownload and reinstall iTunes with all programs on your computer disabled.

  • ITunes Freezes Whole Computer

    Whenever I play a video in iTunes it will freeze up to 2 times when I watch a 20 minute tv show and when it freezes, it freezes the entire computer for a short time. Have you guys encountered this problem? If so, how do you fix it?

    Christoph,
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  • ITunes Freezes my computer

    Every time I open iTunes my whole computer freezes, and the only way I can get my computer back to normal is to hold the power button until it turns off.
    I have tried deleting all iTunes files and reinstalling, but the problem continues.
    Any ideas?

    Whatever is wrong with the Springsteen folder now affects Bryan Adams and Buddy Holly. However, it has not moved alphabetically upwards to ahem Britney Spears (I guess she really does have a natural resistance to viruses).
    I'm guessing One Posts Wonders such as myself are frowned up here, but I really have no advanced computer knowledge to share...I just want to be able to use iTunes again.

  • ITunes freezes my computer when i sync with my iPod

    updated to new iTunes because my computer said there was a conflict with my burning software. Was prompted to reinstall iTunes. so I did and install went fine untill i try to sync with my iPod. It freezes iTunes and my whole computer . I have XP pro, Nero7 Ultra edition and A 40GB PHOTO iPod. Iwould really love any help with this matter. Thanks to any who can help

    Windows may have assigned a drive letter to your iPod that is conflicting with another device. With the exception of your iPod, keyboard and mouse, disconnect all other USB devices including printers, thumb drives, external hard drives, scanners, USB modems etc. and change the drive letter on your iPod. Try M or P or Z.
    http://docs.info.apple.com/article.html?artnum=93499

  • FME 2.5 / 3 Freezing entire computer on startup. Any Ideas?

    Hello, I am using FME 2.5 (have tried with 3 as well) and VH Multi Cam Studio to stream to justin.tv.  This used to work before I installed visual studio 2008, which i need for work.  Now when I start up FME 2.5 / 3 anytime (even a fresh reboot), it freezes my entire computer, which then requires a hard reset.  It pops up VH, then the FME Flash screen, then freezes. I don't even see a log or anything.  I have searched everywhere to figure out why this is happening, but to no avail. Does anyone have any ideas on how i could fix this issue?  Thanks a ton!
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    First I would try if VH Multi Cam Studio works in grapedit,
    if it runs, try perhaps another Capture Device in FME,
    (Defaulting to another device in the startup.xml)
    perhaps deinstall VH Multi Cam to check if FME comes up,
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  • ITunes crashes entire computer upon launch

    Issue: Upon launching iTunes, the entire machine shuts down and restarts.
    Attempted fixes:
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    2. Updated iTunes to the latest 7.0.x version at the time. Failed
    3. Fixed permissions (several iTunes permissions were fixed. Failed.
    4. Dumped iTunes PLists and fixed permissions. Failed
    5. Updated today to 7.1. Failed
    Dual G5 2.3 Ghz   Mac OS X (10.4.8)   512 KB L2 cache per CPU, 2.5 GB RAM Boot ROM ver 5.2.4f1

    You may have a hardware problem or a seriously damaged hard disk directory. Try starting the computer from the installation DVD/CD. Run Disk Utilities and try to repair the hard drive. If it does repair anything, run Disk Utilities again and again until it gives the hard drive a clean bill of health. (It may be damaged more than Disk Utilities can handle.) If it repairs everything OK but you still have problems, run the Apple Hardware Test that should be on the installation disk. (Note: for that, you must use the original installation disk that came with the Mac, NOT an OS installation disk that you used to upgrade the OS.)

  • IChat AV freezes entire computer

    My husband's iChat crashes often and freezes the computer--he cannot force quit the application, the colored ball spins and spins and he must do a hard reset of his G4 Cube with lots of memory, running Tiger.
    It crashes many of the times (but not every time) when he tries to do a video or an audio chat, There is no problem with written IMs.
    Once in a while, he can hear me but his microphone shows him that it's not on and it won't go on, and of course, I cannot hear him.
    Here is the log from this morning. I had him copy it immediately following his two consecutive freezes, one when he tried to AudioChat with me,(when I accepted, his machine froze) and one when I saw him back on line after that failed and I then tried to initiate an audio chat with him. When he accepted, he froze again. He emailed me this log.
    Sep 1 09:06:15 EFs-Computer kernel[0]: System Sleep
    Sep 1 09:06:15 EFs-Computer kernel[0]: System Wake
    Sep 1 09:06:15 EFs-Computer kernel[0]: Wake event 0020
    Sep 1 09:06:15 EFs-Computer lookupd[719]: lookupd (version 365) starting -
    Thu Sep 1 09:06:15 2005
    Sep 1 09:06:16 EFs-Computer kernel[0]: AirPortFirmware: start Sta f/w download
    Sep 1 09:06:22 EFs-Computer launchd: Server 0 in bootstrap 1103 uid 0:
    "/usr/sbin/lookupd"[719]: exited abnormally: Hangup
    Sep 1 09:06:22 EFs-Computer lookupd[725]: lookupd (version 365) starting -
    Thu Sep 1 09:06:22 2005
    Sep 1 09:06:22 EFs-Computer configd[34]: posting notification com.apple.system.config.network_change
    Sep 1 09:06:22 EFs-Computer launchd: Server 131f7 in bootstrap 1103 uid 0:
    "/usr/sbin/lookupd"[725]: exited abnormally: Hangup
    Sep 1 09:06:22 EFs-Computer lookupd[726]: lookupd (version 365) starting -
    Thu Sep 1 09:06:22 2005
    Sep 1 10:18:42 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Sep 1 10:18:42 localhost mDNSResponder-107 (Mar 20 2005 20: 31:47)[44]: starting
    Sep 1 10:18:42 localhost kernel[0]: vmpagebootstrap: 269333 free pages
    Sep 1 10:18:42 localhost kernel[0]: migtable_maxdispl = 70
    Sep 1 10:18:42 localhost kernel[0]: 68 prelinked modules
    Sep 1 10:18:42 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Sep 1 10:18:42 localhost kernel[0]: The Regents of the University of California.
    All rights reserved.
    Sep 1 10:18:42 localhost kernel[0]: using 2785 buffer headers and 2785 cluster IO
    buffer headers
    Sep 1 10:18:42 localhost kernel[0]: FireWire (OHCI) TI ID 8020 built-in now active,
    GUID 003065ff fe7ed6ba; max speed s400.
    Sep 1 10:18:42 localhost kernel[0]: Security auditing service present
    Sep 1 10:18:42 localhost kernel[0]: BSM auditing present
    Sep 1 10:18:42 localhost kernel[0]: disabled
    Sep 1 10:18:42 localhost kernel[0]: rooting via boot-uuid from /chosen: 954F6597-
    D593-3FE8-898E-1F50CA33D8D8
    Sep 1 10:18:42 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</
    key><string ID="1">IOResources</string><key>IOResourceMatch</key><string
    ID="2">boot-uuid-media</string></dict>
    Sep 1 10:18:42 localhost kernel[0]: Got boot device = IOService:/Core99PE/pci@f2000000/
    AppleMacRiscPCI/mac-io@17/AppleKeyLargo/ata-4@1f000/KeyLargoATA/ATADeviceNub@0/
    IOATABlockStorageDriver/IOATABlockStorageDevice/IOBlockStorageDriver/ST340014A Media/
    IOApplePartitionScheme/untitled@9
    Sep 1 10:18:42 localhost kernel[0]: BSD root: disk0s9, major 14, minor 9
    Sep 1 10:18:42 localhost kernel[0]: jnl: replay_journal: from: 3791872 to: 3009536 (joffset
    0x21a893000)
    Sep 1 10:18:42 localhost kernel[0]: HFS: Removed 5 orphaned unlinked files
    Sep 1 10:18:42 localhost kernel[0]: Jettisoning kernel linker.
    Sep 1 10:18:42 localhost kernel[0]: Resetting IOCatalogue.
    Sep 1 10:18:42 localhost kernel[0]: Matching service count = 0
    Sep 1 10:18:42 localhost kernel[0]: Matching service count = 3
    Sep 1 10:18:42 localhost kernel[0]: Matching service count = 3
    Sep 1 10:18:42 localhost kernel[0]: Matching service count = 3
    Sep 1 10:18:42 localhost kernel[0]: Matching service count = 3
    Sep 1 10:18:42 localhost ke

    Thanks for the additional info, Irene.
    I was trying to suggest all the likely causes based on my experience that were not
    b specifically
    ruled out by the info you posted. I now understand that you are an experienced user who did not need to check some of my suggestions, but I did not know that from your initial post. I am just communicating here and trying to help.
    Why would you assume the battery is bad...
    I have four reasons, although I did not "assume the battery is bad". I only asked how long since it had been replaced.
    (a) Because I did not know from your initial post that you were such an experienced user who could spot such problems.
    (b) Because the Mac Cube is an old enough model to make a weak battery a possibility if it had not been replaced recently.
    (c) Because the Performa PPC that I owned at the time the beautiful Cube was introduced
    b twice
    gave me strange problems (other than date and time) that required battery replacement to correct.
    (d) Until your second post, I did not know that all other apps were working fine.
    This is a log following a hard freeze (repeatable) caused by iChat/iSight, not following a kernel panic.
    With that information, my first recommendation is
    b still
    a Safe Boot.
    Then, and after again doing any other required maintenance, Apple's Isolating issues in Mac OS X Technical Support Article may be of help in tracking down what needs to be reinstalled.

  • Some CDs freeze iTunes and entire computer

    When I try to import some cds (and this is all of a sudden...I've had iTunes and a Mini for a year and never had this problem), iTunes recognizes the CD, throws the track names up on the screen, etc. But when I hit "Import", it imports about six seconds and then freezes. I have to manually eject the cd from the drive and manually shut off the computer; nothing else works. We've looked all over for firmware updates (it's a Philips CDRW/DVD CDD5263 drive) and can't find anything. We find updates for the 5265 drive, but not the 5263.
    Got an iPod Video for Christmas, but that's the only thing that's changed, and I'm pretty sure I did everything right along those lines.
    Any ideas?

    Theres 2 things that could be happening, One is there "Multimedia" CDs where you put them in, and it launches some type of flash program where you see the artist and can do certain things. In this case just wait til it loads, close it and then iMport
    The other most likly thing tho is the CD is protected. Protected CDs have some type of DRM or copyright protection on them (Usually noted in fine print on the CD or the CD case). To use these CDs IF the CD will let you is to use the program they recommend to use to rip the music, then Import it into iTUnes. Most CDs like this will use WIndows Media PLayer to rip the CD. If it uses this program and instructs WMP to rip the music in a Protected WMA format, you will never get to import it to iTUnes, iTUnes does not play protected WMA files

  • HT203128 new version of iTunes freezes my computer!

    Every time I open up the new version of iTunes, my computer freezes the entire time the app is open. How can I fix that?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Itunes freezes my computer when I open it...

    I just bought my first ipod a few weeks back. I downloaded itunes and moved all of the music off of my computer onto my itunes, then synced it to my ipod.
    Now, when I try to open itunes - it opens but then freezes. It keeps saying it's analyzing my songs, but it never finishes!
    I have tried uninstalling and reinstalling itunes, however whenever I redownload it, it pulls up with all the same music and does the same thing. I'm starting to go nuts, I just want to add more music to my ipod!
    Help?

    Put your ipod into disk mode to restore it:
    Reset (Menu + Centre Button)
    As it is resetting (when the screen goes blank) quickly hold down the Play and Centre buttons until your ipod tells you it is disk mode (indicated by a tick on the screen)
    Plug your ipod in a Mac or a PC, eventually it will pick it up with iTunes and request a restore.
    Never plug out an iPod if it has not been ejected.

  • HT203175 The latest version of iTunes freezes my computer whenever I try to open it. Needless to say, this is infuriating. I have Windows XP, which should support the latest version. I am particularly exasperated, because iTunes compelled me to download.

    iTunes compelled me to download the latest version, before I could complete a transaction (which, needless to say, was botched). I have Windows XP, and I cannot open iTunes now without freezing or crashing my computer. This is utterly frustrating, since I can't even play any holiday music, much less update my iPod.
    Can I uninstall, and reinstall the older version? I do not need all the bells and whistles, and I detest the new format (even if it were to run on my computer)?
    I'd love to be able to access my Xmas playlist someday.

    What didn't work?  Removing everything or just the older version of Bonjour?  Did you follow the instructions in the link I provided above to walk you through the process?
    Perhaps it would be a better idea to post this in the iTunes forums, since it is an issue with iTunes and your iPod Shuffle.
    https://discussions.apple.com/community/itunes
    B-rock

  • Itunes freezes the computer on windows 7 64bit pro

    Hello,
    no matter what i do, itunes always makes my computer freeze. it happens by itself from time to times but after connecting my iphone it happens within 5 mins.
    i tried reinstalling itunes, closing AVG, even format my computer and start with a brand new install of windows.
    in the event viewer i get this msg: "WSARecvMsg failed (10022)" from the Bonjour service.
    how do i solve it?
    thanx in advance

    Hi rapmyice!
    While you mentioned that you have uninstalled and reinstalled iTunes, there is a specific order of steps that need to be taken when uninstalling and reinstalling iTunes and related components. Information on this process can be found here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    If you are still having issues after completely and thoroughly uninstalling and reinstalling iTunes and all related components, you may need to re-create your library by following the steps in the link below:
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/HT1451
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

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