Itunes icon virus?
Shortly after my last itunes update all of the icons on my screen turn to itunes icons. When I hover over said icon it will tell me the correct icon that it is, but will not take me to that program. Once I uninstall itunes all the icons return to normal. I have performed multiple restore dates with and without itunes installed and nothing has worked thus far! Any insight would be greatly appreciated. I am currently operating on a Windows 7 system on a Sony Vaio.
First I'd set up a System Restore point. Then try applying the LNK registry fix from the following document:
File Association Fixes for Windows 7
Does that get your icons back to normal?
(If not, revert to the System restore point you set up earlier to reverse the effect of the registry patch.)
Similar Messages
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My father was prompted to download an 'update' which appeared randomly while on his ipad2. since then the screen shows an itune icon and plug. Access has been restricted ever since. is that a virus? and how can he rectify it?
No, it is not a virus! Not every unexplained occurrence in life is a virus. Microsoft has a lot to answer for by brainwashing users if its operating systems into thinking anything unusual must be the result of a 'virus'.
It was most likely the recently released iOS system software update that for whatever reason did not complete.
Follow these instructions to fix: http://support.apple.com/kb/HT1808 -
i Started my iPad this afternoon and it shows a red iTunes icon in the centre of the screen with a picture of a lightning connection below it. It doesn't look authentic. I don't want to plug it into my Mac unless I know it's safe. Any suggestions?
Something like my screenshot ? If so you're in Recovery mode and need to restore from your iTunes or iCloud backup.
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What is the name of the $20 program that has a red itunes icon that transfers music from your ipod to itunes?
I second the whole iTunes folder approach.
If for some reason you have split the media folder from the library files then the media folder needs to restored to the same path it used to have while the library files can be copied into the music folder of your new profile.
If in dobut, backup up the entire Documents and Settings folder before wiping the infected drive, but be selective about what you restore as many viruses drop active components capable of reinfecting the compuer in the temp folders and internet caches. It is much easier to backup more than you need than to discover after the fact that you no longer have access to some vital project you'd been storing in a folder on the desktop.
tt2 -
I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable
That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple -
My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?
The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367 -
I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
Hello, I sure hope someone can help me. My itunes music has ALL disappeared....and when I tried to replace it {I guess it's known as import it from my CD} it seemed to remain forever on 0.02 and would not move on to the other song....I became frustrated....and ejected the CD....and got a pop up window telling me pretty much that this was a no-no....anyway...I clicked on my itune icon to open it up and start with another CD to import music....well now my icon won't open and everytime I click on it to open I get a pop up window from Apple...asking if it is ok to make changes....I click yes...and nothing happens....I also tried to see the compalibility and it is now telling me it is not combatiable......well it was yesterday and the day before...and even a few minutes ago...when I was able to open it once....What does this mean? I just had my computer cleaned out.....could it have been something they did? Do I have to uninstall it and reinstall it?? Also when I first opened itunes....I got a pop up window saying something to the effect...that I had 2 itunes and was only allowed 1....and did I wish to transfer my purchases....and I can't remember what else it said....I chose transfer....and those were the only songs I could find on my itunes before it wouldn't let me open it again.....Can someone help PLEASE.....newbie here
You can't activate any GSM iPhone without a valid sim card installed in the phone.
So, yes, you need to get a sim card. -
When I click on my itunes icon on my computer nothing happens. When I try to web search itunes and sign in it will not let me. Everything works perfect on my ipad still though. I can click on quicktime and it works perfectly. Any help would be appreciated
This question has been answered. Thank you.
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My screen is frozen with a picure of a plug trying to connect to an iTunes icon. I can't reboot my phone or sign on to iTunes. When I callmy cell phone number the call goes straight to voice mail! What happened? How do I get rid of the screen on my iPhone? Help please.
Thanks for any advice.There are multiple reasons why the update failed, unless you can provide an error message/code that came up then nodbody will know.
Now your iPhone is in recovery mode and will now need to be connected to a computer with iTunes and restored to factory settings. This will install the update at the same time.
If you have a back up of the iPhone before the issue occurred then after the restore to fqactory settings you can restore the back up to the iPhone. If there was no back up then I'm sorry your data is gone. -
Can't connect my ipod toch to itunes!!! It doesn't see it! I use windows 8, don't know if that's the problem. Anyways, my ipod is stuck! Every time I open it, it stays stuck with the image of a USB cable with an arrow pointing towards an itunes icon. but whatever I do, my computer doesn't see it, and neither does itunes. What to do???!!!
The the remaining items of the following, you may have to let the battery fully drain.
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) When I do this it wants to restore my ipad, which I have already done. I can't get out of this screen. Any hints on what to do next?
Something went wrong with your update; you are in Recovery Mode.
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times -
Help! My iPhone 4 displays a cord to an itunes icon and I can't get it to go away...even when plugged into my computer. My computer doesn't recognize it as a device. How can I just cancel all this and get my phone back to normal?
You might want to try performing a hard reset of your device; this will restart it and generally clear out any errors, it will not erase any data on your device.
Press and hold both the home button and the lock button (the button on the top right of the iPhone) for several seconds until the Apple logo appears. -
My itunes icon will not open !!! please help
when i click the itunes icon all i get is this " to open this file windows will need to know what program created it" what do i do it won't work at all please help me out ....... thanks
You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
My 5s iPhone is stuck on Itunes icon and a cable. I tried to do a restore but the iPhone isn't updated. All the labs that i send it to, couldn't fix it, what I can to? help! thanks.
Sounds like a 'stuck' Shift key. You could try to take the key off and put it back on yourself (should be some info on that from ifixit) or just take it to your local Apple Store and have them fix it.
Clinton
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