Just synced my 3GS and loaded new 5.0. my apps which were password protected photos and another for credit card info did not transfer back to phone. Where are they?
Just synched my 3GS and loaded 5.0. My photo vault and credit card vault secure apps are gone. Any idea how to recover or where they might be?
If for some reason you failed to transfer them to your computer before updating, then you would have to redownload them.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.
Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.
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II have just put a $25 credit on my itunes acct. I previously had my credit card charged now it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?
How much is the cost of what you wish to buy? The credit is used first and credit card info wouldbe requested for any outstanding balance. The US store prices do not reflect the local sales taxes that are added in the final steps of the purchase transaction.
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how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
i have no messages in my phone but my storage is 90% full and in my usage it says i have 12MG in messages (saved) but i dont have any messages in my phone - where are they saved ? how can i delete them? please help
pamalushka54,
We want to make sure that we get your phone up and running. Can you look to see where you have the most stuff stored at. Settings>General>Usage>Storage.
This will tell you what exactly is using everything. Then you can delete things from there.
RobinD_VZWSupport
Follow us on twitter @VZWSupport -
Dont trust apple for my credit card info on my iphone5s. So is there any work around? dont want to change the appleID.
Cant get the option of None in payment options. Even tried it by selecting my region as US.
Tried to sign in from Icloud as well but it doesnt work.
Please help..Unless you followed, exactly, the instructions on the HT2534 page that you posted from then credit card details will need to be entered before the account can be used in the store - you should be able to remove your card's details after entering it
Changing payment info : http://support.apple.com/kb/HT1918
If you don't want to enter you card's details then you will need to create a new account, and use those instructions when creating it
Using a computer : https://discussions.apple.com/message/24321860
Using an iPhone : https://discussions.apple.com/message/24700173 -
every time i save my credit card info in my account on ITunes, it shows as saved and as soon as I go to buy something, it says I have no credit card on file and starts over again.
I don't mind having my card info on there but now I can't download anything and it's frustrating. All it ask for is the card security number and when I put it in it says it's invalid. So now while I'm trying to delete it, it just won't let me. The visa part stays checked all the time and I can't unmarked it. I tried to just erase the card number and security code and stuff but it says I have to have it filled in. Do you know how I can check to see if it says I owe money?
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HT1918 System will not allow me to update my credit card info, will not accept new data
i tried to edit my credit card info by updating the expiration date and security code but the system will not allow me to save changes
Any error code? Billing address has to match, etc.
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I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info
Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054 -
TS1702 App purchase charged my credit card but did not down load to the app?
I purchased & in app purchase & it did not download into my app but charged me for it. It says already purchased but not yet down loaded when I try again. But I can not get it to down load ?
What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ...
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I purchased 2 Items on HR Battle 3D and it charged my credit card, when I have over $25.00 on my account with itunes. please tell me why that is??
1)Did you get a receipt via email for the our hase (my came through almost instantly) - if so there is a link on the email to "report a problem"
Or 2) Call apple (you might want to check first whether the charge went thru with your card company) -
I have received a disturbing email about my account - how do I verify this actually came from apple before continuing when the site is requesting credit card and sin number information?
Apple would never request such information through email. If at all it would ask you to verify it in your own device.
You can ignore it and consider it a phishing scam. -
New lumina phones - where are they?
I am a big fan of the Nokia Lumina phones, I love my Icon. I know Microsoft has bought the company but they have a number of phones on the market and new ones coming out. Where is any news of it here. I have nothing bad to say about HTC or whatever the other one is but I don't want to give up my wireless charging pad nor any Nokia apps. I am ready to edge up on my phone now but right now, ain't gonna happen until I get something better then my Icon.
There were rumors that VZW was to carry the Lumia 735 (mid-range); Microsoft's Lumia 735 is coming to Verizon Wireless | Windows Central this month but I guess not.
There's a flagship device in the works and probably will be announced when Windows 10 is released sometime this summer. Windows 10 for the desktop is supposed to go final in June, subject to delays.
The question is if VZW will get/carry the device. Track record so far is that AT&T gets the device first; exclusively and VZW get a different variant many months later. -
I just want to purchase the next level of Candy Crush Saga, haha. Please help!
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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Help I synk with my computer last nightand did the upgrade and now i cloud is on iphone but I have no contacts they went to icloud how do I get them back to phone
Follow the instructions in this article, open the iPod in the My Computer window, and drag the episodes to the Recycle Bin. Music, videos, and podcasts placed onto the iPod outside of an iPod-specific file manager such as iTunes are not usable on the iPod.
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