K8N Neo corrupts data - should I RMA?

Mobo: K8N Neo Platinum
AMD 3000+
1 GB memory (Generic)
Primary IDE: 160GB maxtor and DVD (in that order)
Secondard IDE: 160GB maxtor (same model) and DVD (in that order)
SATA 1 to 4: 250 GB maxtor (same model on each)
So that's 6 hard disks and 2 DVDs in total.
Greaphics: Asus v9400 magic
NOT overclocked!
BIOSes tried 1.1 and 1.3
After my 20th (or 30th) install of Win 2003, I've finally concluded, I think, that I have a faulty mobo, unless soemone has any good ideas. Basically, if I copy large quantities (say 2GB or more) of data to the device on SATA3 or SATA4, the data corrupts. No errors in the event log, but apps fail to work randomly, and a binary file comparison definiitely shows the corrupt file is not the same as the source. (usualoly by one bit only).
OK. Here's what I've tried:
1. Swapping hard disks around. Result: it's always the device on SATA3 and SATA4 that fails.
2. Swapping SATA cables. Result: No difference.
3. Doing large quantities of data moving on the other drives: Result: no problemo on IDEs and SATA1/2.
4. I've followed the instructions in the FAQ (the rsheppick one that instructs to set up the disks as raid 0 stripes even if they're single disks and use the Nvidia drivers). result: Still corrupts on SATA3/4.
5. I've also disabled the raid bios and used the Nvidia IDE s/w drivers. Same result.
6. I've disabled the RAID bios and used the MS drivers: same result.
7. In case anyone asks: no I'm not overclocking!
8. Just for fun, I've also set up various RAID configuraytions in hardware and software and the bottom line is that any array that uses SATA3/4 gets data corruption.
9. There's no other hardware in the machine other than what's mentioned.
10. I've tried all combinations of BIOSes 1.1, 1.3 and NVidia IDE drivers 2.5 and 2.6. result: always a corruption on SATA3/4.
The annoying this is   that because there were no errors when the system was installed and got up and running, it's been a pain to locate the problem of the various app crashes. (The OS has always been on the IDE channels and hasn't been a problem.)
Questions:
1. Has anyone else found the same problem? WARNING: if it's a bad batch of mobos or a design fault then there could be lots of people with this problem that don't know it!
2. Any other ideas? Just a faulty mobo?
Cheers
Mark

Several of us have reported data corruption with nForce 4 based motherboards.
I'd like to share my experiences with you. I hope nVidia's & MSI's experts read this forum and finally offer us the right solution.
In short:
Some random data data corruption happens if a motherboard is stressed with DMA transfers (about 2 or 3 bytes altered out of  ~5 GBytes). The operating system does not log any error.
You copy a file of some GBytes, you compare them e.g. with the "comp" command in a DOS window, and the two files wont be the same. You repeat comparing them: you may see different errors at different file offsets each time. It seems to be a random error.
You can reproduce this error under Linux, too, e.g. SuSE 9.3.
I think data corruption happens when the DMA writes the memory.
- If disk writes (DMA memory reads) were broken, then once the file copy is carried out (with some errors), you would always see the same errors when comparing the two files repeatedly.
- I moved a disk of mines to an "old" machine, I created some files (big RAR-s) and double-checked them on that machine. Moving back, the files seem to be corrupted.
It is funny to see that it is always the byte at the offset hexadecimal 0x1d8 (out of the 512 = 0x200 byte long disk sectors) that is altered by 0x10, e.g. 0x2f becomes 0x3f or vice versa.
My HW-SW configuration:
- MSI K8N Neo4 Platinum MS-7125 ver: 1
- AMD Athlon 64 3700++
- 2 * 512 MByte Kingston DDR 400 MHz PC3200
- Leadtek PX6600 GT
- 2 * Maxtor DiamonMax Plus 10, 250 GBytes
- BIOS updated to 1.90, factory optimized defaults
- Windows XP pro + SP2 + nForce_amd_6.66.WinXP2K_international.e xe
- SuSE Linux 9.3
The data corruption error can be reproduced with both RAID-ed and singe disks.
Just to make sure no other HW component can be blamed for this data corruption, I changed:
- the CPU: AMD Athlon 64 3000++ (the n-1 technology)
- the memory: no-name DIMs of 333 MHz
- the video card: an old Trio64 PCI
- the power supply: 2 of them from 2 other manufacturers
Needless to say that the data corruption error persists despite the speed reduction of the machine.
For the log:
- The usual CPU temperature is about 35 Centigrade, the voltages are no more that 2 % off from their nominal values.
- I tested the memory by the stand alone Memtest-86 v3.2 (e.g. on the SuSE 9.3 install CD) for hours, no memory error could be detected.
I can reproduce this error by connecting my disks on both the S-ATA controller built in to the nForce 4 chip set and on the Silicon Image's S-ATA-RAID controller (I guess this latter is a PCI device happened to be soldered on the motherboard). This is why I think it is the nForce 4 DMA logic (that is common for both of these S-ATA controllers) that is responsible for this error.
I connected some P-ATA disks and some SCSI ones (via an NCR-875 card). None of them suffered from the data corruption. Explanation: these disks stress less the nForce 4 DMA logic due to their lower data rate.
Some of the posters suggested the the NCQ/TCQ would be the origin of the data corruption. I set off the
Device Manager
   Nvidia nForce4 ADMA Controller Properties
      Primary and Secondary Channel
         Enable Command Queuing
I compared some files of ~10 GBytes on a single disk: they did match.
Having become enthusiastic over the success, I compared files located on two distinct disks. The deception was back: they were different. The number of the differences were somewhat lower.
I organized my disks as RAID-0. In addition to switching off the command queuing as before, I set off the
Device Manager
   Nvidia Stripe Properties
      SCSI Properties
         Disable Tagged Queuing
It did not help.
I think by switching off the NCQ/TCQ, the error is not eliminated, only the transfer rate is diminished. If the nForce 4 DMA logic is sufficiently stressed, data corruption will happen.

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    Nice to hear it helped .
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  • *UPDATED 7/15/04* Complete guide to bioses, drivers, and needed files for the MSI K8N Neo Platinum

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    1.2b7 - (No Download Yet)
    1.2b10 - (Download)
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    1.2b12 - (Download)
    - Second attempt to fix false temperature readings. Fixes it for some people with Newcastle cores and some people with Clawhammer cores.
    1.3b1 - (Download)
    - Another attempt to fix temperature problems?
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    1.2 Official - (Download)
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    6. Onboard Sound Driver (Realtek AC'97 Audio Codec) Version A3.61
    It is HIGHLY reccomended that you install the drivers/needed files in the order listed above. Please note that there are two #5's because you either install one or the other depending on your video card, do not install both of them.
    You will come across a problem here though. You can't install the chipset drivers without installing the Windows service pack and DirectX first, but the Windows service pack and DirectX installs need the internet to download files and you won't have working internet until you install the chipset drivers. Here's what I did to get around this. Instead of downloading the web install versions of Windows service pack and DirectX, download the full version and and put them along with all the other drivers on a backup hard drive or burn them to a CD, this way you will have all the drivers you need when it's time to install them and none of them will require the internet to download files.
    Another note when installing drivers. Apparently the Nvidia chipset drivers also come with drivers for the onboard sound, but people seem to agree that the Realtek onboard sound drivers are better. When you are installing the Nvidia chipset drivers, just be sure to uncheck the box for sound drivers when it asks you which drivers you would like to install. Now you can safely install the Realtek drivers without any chance of conflicting sound drivers. Thanks for the tip Wonkanoby!

    Quote
    Originally posted by RLiu818
    Quote
    Originally posted by Deviation56
    Quote
    Originally posted by RLiu818
    You CAN install the nforce drivers BEFORE installing SP1.  The only requirement to install the nforce drivers is DX9.
    So is SP1 still recommended to install before the nforce drivers?
    The installer still reccomends to install it beforehand for full USB 2.0 functionality... I would have put what you said in there but I wanted to keep it as simple as possible.  
    oh.  IIRC the installer just says USB 2.0 will be fully functional after SP1 is installed.  So after you install SP1 you go into device manager and u click update driver and it will auto search and update the driver.
    Simplicity-wise, i guess its pretty much equal.  It might take less preparation to just copy DX9 full onto a CD and install that first, then nforce driver, then right away you have yoru internet connection.
    but i dunno.. i guess i will try it your way this time when my RMA"d board comes.
    i will be fomratting and doing a fresh install later on today and will let you know if i come across any problems

  • Many small probs with my K8N Neo

    Specs:
    K8N Neo Platinum w/ newest version of BIOS (I checked)
    1 GB PC3200 Kingston RAM (2x512MB)
    ATI brand Radeon 9700 pro 128MB
    60.0GB Maxtor 5400RPM HD
    500w Viomax PSU (30A on +3.3V, 50A on +5V, 25A on 12V)
    No other PCI cards installed at the moment
    Problems:
    1. My computer won't restart. Whenever Windows calls for a restart or I hit the button myself, the screen goes blank while everything else stays active. People here told me it was my PSU. My Radeon 9700 Pro requires an extra floppy power cable so I thought I'd test out another video card that didn't need extra power to see what would happen. My comp worked fine with a 9200. So I bought a 500w Viomax PSU, a cheap one, yes, but it got good reviews. I stuck it in there and my comp STILL wouldn't restart normally. It has changed however: it'll restart the 3rd or 4th time I hit the button, but never the first..... which it definitely should.
    2. My HD wasn't recognized by my mobo. After doing the first part of installing WinXP pro, my computer restarted (well, I had to switch the PSU off then on again to get it to work) but then I got "Error loading operating system." After a while of trial and error I arbitrarily changed the "Access Mode" in CMOS to "Large" instead of "Auto". Bingo, it worked, yay. Even though it works now, I still don't like the idea that my mobo couldn't automatically recognize my HD. I tested different ribbon cables and other HDs that I knew worked fine in other computers but they all wouldn't work in mine unless I put the setting on Large. hmmm.
    3. The supplied nVidia IDE driver slows down my computer and causes Video Errors. The windows logo takes FOREVER to show up (or it will freeze in the middle of its fading it for 10-15s) when those IDE drivers are installed. As soon as I uninstall them everythings chipper though. Note that this problem is IDE, which might go along with why my HD isn't recognized.
    4. When I open GoodMem, a memory manager/monitor that came with the mobo, my computer drastically slows down to a point where it's literally not usable. If I close GoodMem, it goes back to normal. I tried out a 256MB stick of my sisters just to see what happens and what'da ya know, GoodMem works perfectly.
    I've never built a computer before and all this really makes me wanna RMA my board....... so here's the big question.... SHOULD I?
    Thanks everyone,
    -Robert Lee

    Hi
    sounds more like a Disk prob, or Windows prob than Mobo or CPU,
    Did you format the HDD on this comp, if it was formatted on another machine, it can cause it not to be recognised.
    Virus or Spy progs can slow down a comp,  Try Task Manager, Ctrl +Alt + del, see what procs are running, if there is a strange unknown one it may be cause. If you go to the processor heading, the proc idling should not be using much CPU time, if something is using a lot of CPU time and is not essential, close it and see if it helps.
    For the HDD, try disk management. Right click My computer, then manage then disk management, you will see if disk are healthy, you can also check them for probs.
    May need defraged, and Chkdsk run.
    In device Manager, does the IDE HDD show as OK, no yellow marks. You could try updating driver,
    cheers
    jocko

  • K8N Neo Platinum not passing POST

    Hello,
    I have just bought an MSI K8N Neo Platinum OEM and it will not pass POST. I have gone through all the items in the Sticky section, but still it won't pass. I don't know what to do.
    Here's the hardware I have hooked up:
    MSI K8N Neo Platinum motherboard (has "MS-7030 VER:1" written on it)
    Athlon 64 3000+ CPU, 512 K L2 Cache (ADA3000AEP4AP)
    Kingston RAM (KVR400X64C3A/512)
    Radeon 7200 graphics card (about 4 years old)
    Seasonic S12 380 PSU
    Thermalright XP-90 heatsink w/ 90mm Nexus fan
    I have hooked up the 24-pin power cable to the 20-pin motherboard slot using the 24-to-20 pin adaptor supplied with the PSU.
    The 12v 4-pin CPU power cable is also plugged in.
    The graphics card is plugged into the AGP slot. There is no other power connection needed.
    I have installed the CPU with a Thermalright XP90 heatsink and a Nexus 90 mm quiet fan.
    I have hooked up the fan to the motherboard C_FAN1 slot.
    I have installed the RAM (Kingston KVR400X64C3A/512) into DIMM slot 1.
    I attached the case fans to the power supply and hooked up the case speaker.
    I have also hooked up the front panel power and reset switches.
    I bought the motherboard OEM, so it did not include a D-bracket. I have built a pseudo-D-bracket using two-colour LEDs and plugged it into the D-bracket slot.
    With this work done, I plugged in the power supply. The power supply has an on/off switch on the back. As soon as I turn on the switch, the computer tries to boot up. All the fans start spinning (power supply, CPU cooler, case fans, video card fan). Nothing appears on the screen. The case speaker emits a long beep, waits about 5 seconds, then beeps again, and continues this pattern forever. The documentation says that this indicates a memory issue.
    My homemade D-bracket shows the following: initially, all the LEDs are red. Then, the LED across JLED1 pins 7 & 8 turns green (with all other LEDs red). I assume that this corresponds to LED 1 being lit, although it really looks like it should be LED 4. Next, the LED across JLED1 pins 5 & 6 turns green (with all other LEDs red). Once again, I assume this corresponds to LED 2 being lit, although it looks like it should be LED 3. I looked this up and the documentation indicates a memory error. To solve the problem, I have tried the following things:
    1. Hitting reset. Same boot sequence.
    2. Clearing the CMOS using the JBAT1 jumper. I left the jumper at "clear data" for about 10 minutes, then switched it back. Same boot sequence as before.
    3. Clearing the CMOS by removing the battery. I left the battery out for 3 minutes, then 30 minutes, then 8 hours. Same boot sequence.
    4. Removing the motherboard from the case. I placed the motherboard on the anti-static bag it came in. Repeated steps 1, 2 and 3. Nothing.
    5. Move the RAM to DIMM slot 2 or 3. Tried steps 1, 2 and 3 again. The boot-up sequence was the same.
    6. Different RAM. I have also tried using OCZ 400 MHz 512MB unbuffered DDR memory (OCZ400512V3). Performed steps 1-5 with identical results.
    7. No RAM. Same boot problem.
    8. No video card. Ditto.
    9. No RAM or video card. Exactly the same as before.
    As far as I can tell, all components are supported. The only item I am very unsure of is the graphics card. I do not have the exact specifications on it. When it is in my other computer, the driver details identify it only as a "Radeon 7200". However, it does have the "golden finger" shown at www.msicomputer.com/support/sup_tshoot.asp#1_3. Even if the video card is not compatible, it seems like the beep codes and D-bracket codes both indicate memory issues.
    The only thing that I have noticed that is weird (other than the fact that the computer won't pass POST) is that when I turn on the power supply, the computer immediately boots up. I don't know whether or not this is normal.
    Lastly, I do not know the current BIOS version. Is it possible that the BIOS is an early version that does not support my memory/CPU/video card? I bought the mobo OEM, so I do not know what BIOS it has loaded. Is there some way I can figure this out without passing POST? This is driving me absolutely insane. 
    Thank you for your help,
    Kyle Renwick

    Make sure the fan you are using for the xp90 is supporting RPM readouts .
    Then try another AGP gfx card , sometimes you can have a no post due to that the graphics adapter wont start .
    Take the system bare bone ( mobo + cpu + ram + gfx )
    Have any award beep codes ? , note them down and decode them against
    http://bioscentral.com/beepcodes/awardbeep.htm
    Still stuck !
    Remove AGP + ram too .
    The mobo shall beep (endless beeping )
    Insert the ram , the mobo shall beep - missing gfx .
    Got this far and you know cpu + memory initialize but have problems with gfx or other devices
    later in the post/init process .
    Do not have any usb devices connected to internal or external connectors ,
    note that the USBOC pin un JUSB1/JUSB2 is NOT to be connected .
    Also try altering between ps2 and usb keyboard as this also has caused non post situation for people .
     

  • K8n Neo Platinum non-booting SATA RAID setup question

    I've spent several hours searching an reading trying to find out how to setup a non-bootable SATA RAID. All I can seem to find are posts about bootable installs using F6 and the drivers on a floppy.
    I have setup the disks in the bios an defined the array an everything checks out. But when I boot back to WindowsXP it only sees 2 drives that it cannot find drivers for even if I point it to the correct Nvidia directory. I attempted to just reinstall the drivers but that caused a Bluescreen from a corrupt driver file that I then had to go into the repair console to copy from a floppy.
    The manual an a couple of posts here say that I should go into Admin Tools-> Disk Management an it will then popup a wizard. But I'm not getting that far.
    I currently have the disks on SATA 1 and 2 but will move them tonite because I've read its better for them to be on 3 and 4.
    This is on a K8N Neo Platinum 7030 on Windows XP SP2.  If anyone could help or just point me to where I can find help it would be greatly appreciated. 

    When the raid controller is enabled in bios and you start windows you can install the nvidia raid driver
    from within windows .
    Use the add hardware wizard from control panel .
    Start the add-hw wizard .
    Yes i have connected the hw - next .
    Add a new hw device (bottom of the list ) -next .
    Install the hw that i select manually from a list - next .
    Select scsi/raid controller - next .
    Choose have disk .
    Then browse for the location of the nvraid.inf file

  • K8N Neo Platinum issue, computer does not boot..

    Hello,
    I’m going to try to be as thorough as possible here… :D
    Recently I reinstalled Windows Xp (32-bit version) on my computer to speed things up again like it used to be. I did an updated on the BIOS while I was at it as well, through the Live Update tool downloaded from the msi.com.tw website. The install went well, no errors. The next day while playing WoW the computer began acting weird and computer froze during gameplay. After that the computer had artefacts, strange disturbance on the screen making it impossible to see anything on the screen. So I thought that maybe since the screen looked all messed up it was definitely the graphics card that was about to die and so I sent the gfx to the retailer and they checked it thoroughly for errors without finding any, while they were at it they also checked my RAM and they also came out clean.
    A few days ago when my Gfx and RAM came back I inserted them back onto the mobo and when turning on the powerswitch nothing happened… I therefore tried to solve the problem myself and began reinserting all the computer parts piece after piece and well the computer started at least with the fans going and all but after a few seconds it shuts down again.
    When I plug in the power cable the PSU makes a clicking sound, don’t know if that’s normal but haven’t noticed it before.
    To maybe help you guys when helping me I installed the d-bracket (the usb thingy with 4 led’s ^^) which shows 4 red lights when starting the computer and lasts until the computer shuts down. According to the d-bracket FAQ it means: “- The D-LED will hang here if the processor is damaged or not installed properly or you have a weak Power Supply Unit.”
    Well I reinstalled the cpu, put on new thermal grease so I don’t think that is the problem and the computer has been working fine for more than one year until now... How do I know if it’s the PSU or if the cpu is damaged? Could the motherboard been damaged after Live update’s flash? And what could have caused the artefacts on my screen the other day? Errors with the newest nVidia gfx drivers?  I’m very confused :S
    What should I do?
    Thank you for your help!
    Computer specs:
    Amd 64 3400+ with Zalman cpu fan(can’t remember which one, one with only Cu heatsink + fanmate)
    1 GB (2x512MB) Corsair 3200
    1x 74GB Western Digital Raptor 10k RPM S-ATA + 1x 200GB P-ATA Maxtor
    Gainward nVidia 6800GT Golden Sample 256 MB
    MSI K8N Neo Platinum Nforce3 250GB
    Antec True 380SP, 380W (came with my enclosure Antec Sonata I, www.antec.com)

    Hi again..
    I've now received a new PSU from Antecs RMA department. A TruePower 2.0 380W. My computer still doesn't work. 4 Red LED's when trying to boot it up. But I have noticed one thing since last time I wrote here. Remember what I was saying that I upgraded my BIOS through LiveUpdate? When I later checked my motherboard I noticed the CMOS pins around JBAT1(I think) was incorrectly placed. Instead of having them on either 1,2(to keep settings) or 1,3(to clear CMOS) they were placed right next to the JBAT1 pins, on something that wasn't named or explained in my manual. Maybe that is the reason my computer is acting strange? I mean the BIOS could maybe not have properly been saved or something. :/
    I'm too inexperienced to know if that had anything to do with my recent computer isssues, but maybe you guys know. Would that screwup by me be covered by my warranty?
    If that pins-placed-wrong-on-the-mobo problem doesn't have anything to do with my problem that leaves me with the 4 LEDs from the D-bracket showing a broken CPU or PSU(it's brand new, shouldn't be any problem with it!). So a damaged CPU it is.
    Anyone of you got an idea? Been away from my computer for too long. This is getting annoying.
    Thanks.
    /Christopher

  • No 1t/2t option K8n NEO 4 F 3700+ CCBWE RESOLVED

    After the price drop I installed the CPU in my sig running BIOS ver 1.9. After install I  set optimized defaults and left it.
    Well yesterday I went in to overclock and noticed the 1T/2T option was not there any longer. So thinking that maybe the bios needed to be update to recognise the CPU properly I successfully updated the BIOS to to ver 1.D.
    Shut down and did a full CMOS clear. Loaded optimized defaults. shut down and went to set up the bios again.
    1T/2T option is not there still. The previous CPU was 3500+CBBID and the 1T/2T option was there. I explored post of others that have had this problem but not seen any good results. Could it be that this CPU does not support this option?

    Here is the reply from AMD CPU Support, which I will forward on to MSI.
    Quote
    Dear Jerry,
    It’s very unlikely to be a memory controller issue, it’s probably a bios one.
    Try to run your processor in another motherboard, and if it shows the same errors, please create an RMA.
    Thank you for contacting AMD’s Technical Service Center, and let us now how it came out!
    Best regards,
    Bruno Henrique
    AMD TSC
    -----Original Message-----
    From: [email protected]
    Date: 09/03/2006 08:21:55 EST
    To: [email protected]
    Cc:
    Subject: CPU-Support
    Gerard Biel
    388 Magee Ave. Rochester, NY 14613 United States
    AMD64 3700+ sct939 ADA3700DKA5CF
    MSI K8N Neo 4 F BIOS ver. 1.D
    Stock AMD Heatsink and Fan
    ENERMAX Whisper EG465P-VE FMA(24)
    Windows Vista BETA 2
    For some reason, with this processor, the 1T/2T memory timing option in my
    MB BIOS is not available. I have tried to find a solution through MSI tech
    support and various other help forums including the AMD forum and the MSI
    forum. I have tried a 3500+CBBID and a 3000+CBBGD and the optionis
    available for both of these in the BIOS. With the 3700+ it does not show,
    not even as an unavailable option.
    I tried to fill out an online RMA request form but the p/n for this CPU
    "DKA5CF" does not show on the left panel. I purchased this CPU July 26, 2006
    and it was shipped August 02, 2006 from Tiger Direct.
    If AMD or I can offer any further info please contact me otherwise I think
    the memory controller on this CPU may be defective. If you believe this to
    be the case please issue me an RMA with instructions.
    Regards,
    Jerry Biel

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