Lemon of a Product

I purchased a OfficeJet 6600 1.5 years ago and I, along with hundreds of others, are now getting an Ink System Failure.  It appears that the failure occurs just after the warranty ends.  Sounds like internal sabotage to me and I will NOT buy another HP product.  $180 printer worth absolutely nothing.
Wish I would have figured it out before I invested $75 in ink cartridges that are now useless. 
Shame on you HP.  I know you can build a better product than this.

Is it showing an error code like 0xc19a0013? As that can sometimes happen when the cartridges are very low on ink
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Similar Messages

  • HP iPOD mini = Piece of Trash

    I have had nothing but problems with my HP apple iPOD mini. For starters it had to be returned to HP, after a month of usage, as it just stopped working. They did repair it, and I received it back after a couple weeks.
    Well the problems continue. Today I transferred a bunch of music onto my iPOD, and when I plugged my iPOD in at work, to update the library, all the new songs I had uploaded to the iPOD had become corrupt. I know for a fact they were fine before, as I was listening to them on the way to work. Now all my songs appear to be corrupt, and I cannot listen to any of them.
    In addition when I plugged my iPOD into my machine at work, iTUNEs popped up, which I closed, as it is a horrible piece of software. Much to my dismay if went ahead and updated my iPOD software, even after I told it not to, and not to ask me again.
    Am I seriously going to have to send this lemon of a product in again for more technical support? I have not even owned this product for 6 months and it has failed, completely twice, and become corrupt multiple times. I knew there was a reason why I did not buy HP or Apple products, and the reason has become even more apparent.

    And this has nothing to do with it being an HP iPod. Obviouslty you have a problem with your computer, NOT your iPod. This is in no way Apple's fault.
    Im sorry you dont know what you are talking about. The third party program did not cause anything to become corrupt. I very clearly stated, the songs were fine, and I listened to them on my way to work. The songs became corrupt after plugging my iPOD into my PC at work and iTUNES syncing the library, after I told it not to.
    The fact that I have had this exact same problem before, with the entire iPOD becomming corrupt, over time, and had to send it off to be fixed, is proof positive that the storage media has become corrupt yet again.
    So you Ejected it using iTunes or from the USB manager, correct?
    I ejected the ipod from my computer which lists all drives including the iPOD when connected. I know the proper disconnection routine, as I have done it numerous times without issue.
    And Apple hardware/software is to blame because???
    The third party program is not to blame. It is by a reputable company, I have used there software on my creative jukebox without issue, and have used it multiple time before, with my iPOD, without issue. Apple hardware / software is to blame, because everything has become corrupt, the exact same way things occured the last time I had to send it off to be fixed. Last time I phoned about this problem I was told to use the update software to erase everything and to use the reset procedure. This did not work at all, and problems persisted as they do now.
    This type of responce is the biggest cop-out there is. People are more willing to pass the problem onto another company, just to wipe there hands clean of a poorly manufactoured product. If we were to look at the history of defects in products, from both companies, it becomes very clear where the problem lies.
    So they were MP3 format, not AAC? Or were you trying to use a non-Apple codec in WMP?
    They were the proper format for the iPOD. Windows Media Player can play anything on the iPOD very easily. There is a reason windows media player can download codecs it does not initially come with. It is also the reason I ejected my iPOD and tried the headphones, and the songs were stil corrupt, as I wanted to make sure it was the iPOD and not windows media player which was the problem.
    You aren't using any Apple software (except what is on the Mini) and Apple software messed up how?
    I very clearly stated iTUNES was the culprit, and yes iTUNES is apple software. In addition the entire library on the iPOD has spotaneously become corrupt as it did the last time I had to send it in for repairs. If events unfold in a similiar manner as last time, my iPOD should stop functioning, at all, in a very short period of time.
    Even a quick glance at the threads in this forum would give a person the understanding, that I am not the only person with these types of problems.

  • Mentioning non MSI boards

    I saw that a recent post mentioning DFI boards was frozen. I came to MSI after a failed upgrade using an Abit motherboard. I ended up using all the components which wouldn't work together on the abit board on the MSI board without any problems. I felt that other Abit users having the same problem as me, and being told on the Abit forum to try swapping every component they had fitted, should be aware of my experience with swapping to the MSI.
    Equally if MSI should ever produce a lemon of a product which is easily fixed by swapping the board for a DFI or Abit, then those poor suffering MSI users should be aware of it.
    After all shouldn't potential Neo4 SLI users be made aware that MSI have cocked up the power requirements WRT -5v, and that other makes of boards with on board sound may well work without having to hunt down a hybrid 20/24 PSU?
    Of course any such post should avoid making deflammatory comments about MSI.
    And what MSI may lose due to truthfully negative posts here will be made up for posts on other companies sites recommeding MSI boards.

    Point taken, however it was the context that helped me make the decision to lock it. I know enough, having been a member of this forum for at least three years, that threads posted in that context can, and do, become inflammatory, either towards MSI or other users.
    As for your second and third sentence, I agree that documentation of issues with said product should be available, however, I, and my fellow mods may agree that the way the information is expressed can be a sensitive issue.
    As far as the power issue with the Diamond board, I agree that was likely a poor decision on MSI's part, but it is a different approach to sound compared to other boards available of that caliber and genre, you could even go as far as saying that the board itself is a hybrid. And yes, user should be made aware of the requirements, but I do not condone telling someone to buy a competitors product in this forum. If you have the burning desire to do so, out of respect, do so indirectly. We have PM's, and e-mail options here.
    As for the last sentence, I agree, however, it does not change the process or standards I follow, in making my decision to lock the thread.

  • HT1551 My Apple TV (3rd gen) is a complete POS.  Is this a lemon, or is this product actually this awful?

    It regularly spontaneously disconnects from the wifi, and plays video with no sound, despite all settings being correct on all devices.  If one device on my network so much as gets a message through facebook, whatever device is hooked up to the apple tv will disconnect.  Sometimes, it will just immediately disconnect any device which tries to connect to it.  It's literally the single worst, least reliable piece of technology I have ever owned, and just seems immeasurably worse than other apple products.  The device simply does not perform as advertised at all, and is in fact worse in many situations than simply listening to things through my iphone speakers.  It frankly astonishes me that this is the third generation of this complete, unmitigated, uncompromising piece of ****.

    If you are so completely unsatisfied, return the device for a refund instead of ranting about it.

  • Nokia stands by their product !

    I am a new Nokia mobile phone owner. I have a three year contract with Rogers I began my contract with an LG slider. For unexplained reasons the screen broke although it was in a protective case and had a screen protector on it. I must say that I am truely not happy with the service I got from LG the cost of repair and having it sent back to me was the same cost that I would have paid for the phone if I was not on contract $200 canadian !!! Good greif !! Not a cost that I had at the time to pay so I told them to keep it or trash it do whatever with it-at this time they proceeded to tell me that I had to pay them $25 to trash the phone. I was not impressed.
    So in search of another phone that would be compatible with the Rogers SIM card I went and came upon the Nokia 2680.  I dont know what happened but the phone just shut off and would not turn back on.  I called Nokia and they asked questions and done some troubleshooting methods.  My problem unresolved, they are honoring thier product and have asked me to send it back for repairs.
    I can say I am happy that a company, Nokia, stands by their product and is their to please their customer. I will be looking forward to updating my phone to a Nokia brand sometime in the future my 2680 will do me for now, i see a N86 or N97 in my future.
    Way to go Nokia!!!!!

    1. The LG phone you were reffering to probably would have cost you at least $400+ ro buy outright without a contract and since a broken screen is not a manufacturing or design defect there is no reason why is should have been covered by warranty.
    2.  I wouldn't really a company like Nokia fixing your phone under warranty outstanding customer service.  The phone had a problem, it was NOT due to physical damage as your LG was so it is just proper everyday way of doing business and I would expect no less from any company.
    3. I have been a HUGE fan of all Nokia products since my first Nokia 2128 in 1994 and have owned no other brands since then.  You mentioned a N86 or N97 possible in your future.  Go with the N86, the N97 is absolute garbage and Nokia WILL NOT stand behind this product.  Search this forum if you want to see the endless list of complants that mostly have to do with the hugely underpowered processor, insufficient amount of available memory (RAM) and the terribly buggy firmware (operating system)  I contacted Nokia about this phone, explained to them that i was a loyal customer who has owned 13 previous Nokia phones that I was completely happy with and then expressed my disappointment with the N97.  The only answer they could give me was to send the phone in for repair and that N97 customers have "preffered service" which means they pay for shipping both ways instead of 1 way.  I am sure the reason for the preffered treatment is because Npokia is aware of all of the issues this phone has and it is a tiny attempt to calm the masses about what a terrible phone this is. I bought my phone directly from Nokia USA but am currently working on a project in Canada which will have me here for 2 more years.  I asked them about the shipping and they said I have to bay for shipping BOTH WAYS and there were no exceptions.  I explained that I am not the only one haveing a lot of issues with this phone and they could look on this site if they want proof and the answer I got was "those are all users in Canada and this phone is not designed for use in Canada"  ???? **bleep**???  It is a GSM phone with world wide coverage AND it is sold by Bell Mobility in Canada!  I explained that sending it in for repair will not fix anything because the problem is inherent to the phone, not specific to my particular phone and requested that they at least pay for shipping back to me and I would pay the shipping to the service center.  The answer was NO.
    Nokia has no regard for a loyal customer.  They sell phones world wide but do not have an international warranty.  They wil sell you a phone that will work in almost any country in the world, but they will only service it in the country you bought it in.  I was told that if I sent it in to the Canadian service depot they would not service it because "they would not even know  how to fix it"  Why?  This phone is sold in Canada, they certainly should know how to service it.  If you buy a laptop from most companies they have an international warranty because they know you are likely to travel with your laptop, surely Nokia must know that their customers will travel with their phones, why else would they put in international frequencies when they could get away with only the local ones and the phone would work where it is sold.
    So trust me Nokia are no angels when it comes to customer service, they are just a huge company that will sell you their most expensive phone, and an extended warranty but not care much beyond standard warranty issues.  They will not even provide a loaner even though they are aware that the product is a LEMON!.  If the N97 were a car it would have been recalled months ago.
    I WILL be sendin my N97 in for repair as soon as I purchase a suitable Android based phone or possibly the 4th generation iPhone, but NEVER another Nokia phone.  I am probably even going to get rid of my collection of almost every Nokia i have ever purchased, i am that disappointed with their service.

  • HP READ: YOUR PRODUCTS ARE FAULTY & YOUR TECH SUPPORT IS A JOKE!

    1 Year ago I bought an HP DV6 Intel Core 2 Duo Laptop for roughly $1000. The Unit immediately started having problems! I bought the laptop from CostCo. They literally waited until the day after the 90-Day Return Policy expired to call me back after I called them days earlier! I bought my HP for Video Editing and Rendering, the Unit would heat up to 194F when doing normal tasks like web-Browsing, and would get up to 212F when trying to render video! Me and my Farther who used to work for HP for R & D have spent hours on the phone, getting the run-around from CostCo to HP, Back to Costco, and then to Costco's 3rd Party tech support who don't care and do not have any power to do anything! The Power supply is underrated for the Laptop, not being able to give the Laptop even half of the power to properly run and charge the laptop. Over 2 months the CPU was trying to compensate for the Extreme Lack of Power, and burned up most of the internal components. Because of this, the Laptop CANNOT BE REPAIRED, NOR CAN IT BE REPLACED BECAUSE THE NEWER UNITS HAVE THE SAME PROBLEMS AND ARE MORE EXSPENSIVE. This puts me in a Twilight-Zone esc Grey-Area where my 2 Year Limited Hardware Manufactures Defect warranty will not cover a refund. It's get's better, I HAVE BEEN TOLD OVER THE PHONE AND BY HP REPS I HAVE A "LEMON" WHICH I HAVE BEEN TOLD MEANS THE LAPTOP WAS DEFECTIVE BEFORE IT LEFT THE FACTORY IN CHINA. AND STILL I HAVE NOT BEEN ABLE TO GET ANY MONEY BACK FOR MY $1000 PAPER WHEIGHT THAT IS ALSO A FIRE-HAZARD! MY BATTERY IS NOT ON THE RECALL LIST, MY POWER SUPPLY HAS BEEN REPLACED TWICE AND BOTH HAVE BURNT-OUT AT HIGH TEMPS, AND I CANNOT EVEN CHARGE THE LAPTOP BECAUSE THEY WANT TO CHARGE ME FOR A 3RD POWER SUPPLY WHICH THEY HAVE TOLD ME OVER THE PHONE IS DEFECTIVE! I HAVE EXCHASTED ALL OTHER OPTIONS! MY LAST DITCH ATTEMPT IS TO GET IN CONTACT WITH Michael Finny, a Consumer Watch Dog for 7 on Your Side, ABC Channel 7 San Francisco. Hopefully he will be able to expose HP and their Products to be Faulty, Unreliable, and the Horrid Truth behind HP's business Practices!

    "The California lemon law, like any other state's lemon law, protects you if you purchase a vehicle that does not work properly, even after several repair attempts. These vehicles (and other products that don't work as they should) are called lemons."
    I do not know if this applies to Vehicles only. Although "other  products" might be where I have legal ground. Anyone here know a good place to start in terms of filing a claim in CA?
    EDIT: I do not wish to hire an Attorney.

  • Is my MacBook a "lemon?"

    Hi all, I've been a loyal and die-hard apple user/ customer for almost 20 years now and for the first time have started having serious problems with a machine that's making me want to jump ship.
    I purchased a brand new MacBook 13 inch from Macmall on 9/19 and by 9/23 it was no longer recognizing the battery (got an x icon through it, nothing would help). After multiple trips and hours at the apple store the geniuses determined it was the logic board (funny since my G3's logic board had just shorted that week, spurring the purchase of this new one). So, I hadn't even owned it a week and it was out of my hands getting a new logic board, heatsink, etc. Well, 2 weeks later (yes, I got it back just yesterday on 10/9) I get it back and now it doesn't recognize the airport card. It simply says there's no airport hardware to be found. I searched the forums and did all the recommended stuff. Now, sometimes the airport will appear, sometimes it won't. And when it does, it won't receive any signals, no matter how strong (even the signal at my grad school).
    So, as you can imagine, I'm pretty ****** off that my "repaired" MacBook came back now not recognizing another thing, it just switched from the battery to the airport card. The apple store will not give me a new one since I didn't buy it from them, and MacMall won't give me a new one because they want me to go through the apple store/ factory. Basically it's a bunch of finger pointing going on and no one will step up behind their product (if you can call it that) and help me.
    As are many, I'm a bit skeptical of these MacBooks now, since I've had nothing but problems since literally the day I got it. However, all of the imacs and ibooks I've had in the past went strong for well over their average lifespan. My instinct is that I don't want to get this one repaired AGAIN, because then what will happen after that problem gets fixed. Am I going to have to go in for repairs every week now? Cause that's what it's been so far. My feeling is I should put my foot down and insist I get a brand new machine, whether from apple or macmall, since it seems I've been sold a lemon. Any thoughts?

    Hi
    I've had a similar problem. I bought a black Macbook the day they were launched from the Apple store at Bluewater in the UK. Initially everything was fine, other than a very sharp corner on the bottom case where you open the screen, a badly fitted screen surround that moves and the usual heat issue. In mid September I was using the machine to check for some backup data on a CD-R when the disc I inserted spun up to speed and would not stop. The disc was not shown on the desktop and then the machine froze.
    I then powered down the machine and it would not re-start, except for a ding and a grey screen. It never re-started correctly no matter what the apple support or the store tried. It was sent off for repair for just over two weeks. When I collected it they could not tell me what was wrong or what had been repaired, in fact I had some of the worst service in a store that I have ever had. In the end I said to the manager or at least the second person that was sent to serve me, ' You don't give a toss do you ?' and he turned round and said 'No !' So much for them all being Apple employee's.
    Anyway back to the repaired Macbook, as the staff at the store eventually found out what had been done. I had a new superdrive, logic boad, bottom case, battery and some heat sink stuff. I did not want the old machine back and wanted a new one but they refused to replace the machine. There must be something wrong with a number of these Macbooks as they had the usual mess of a display at the Bluewater store were all the repaired crap or stuff that had been on display is piled high right as you walk into the store, in fact you almost fall over it all at the door.
    The machine seems to working and is cooler than before, but I still have a badly fitted screen surround and now the case creaks on the wrist rest when I type. I don't know if anyone else has had the same issue, and I did complain about it at the time, but the touch pad has gone very smooth and shiny with use, so much so I bought a bluetooth mighty mouse.
    One last point of frustration I had with the store was regarding the data back up. As this was quite a new machine I didn't have too much data on it, but I wasn't too sure if I needed any of it, so I agreed to a £35 charge to back it up. I knew that the issue didn't relate to the hard drive, so the data should have been safe, but I thought it would be worthwhile. So when I collected the machine I asked for the CD's or DVD's that the data was copied on. I was told that data was put onto the stores server and was then copied back onto my hard drive. I asked for my money back as I told the assistant that I was not confident that the service had been carried out, but they refused.
    For anyone using this service I would be very careful as they take your ID's and passwords, so they could access your data, even on their back up copy. In fact they day of collecting the fixed Macbook I was checking my mail on the said fixed machine and all the items in my in box were displayed for a second or two and then were deleted. So I don't know if the assistant in the store had recovered my data and then deleted the contents of my mailbox as grudge, but thankfully as I have several machine I was able to get all the mail back.
    After buying new desktops and notebooks at least every two years or when Apple release something really nice, I don't think I will bother in the future as they seem to have a quality issue on new products.

  • My iMac is a lemon.

    I have a 27” iMac that I purchased in Late 2009 that has hadmore than a few problems. A few months after I purchased the iMac, Iexperienced flickering and then a complete loss of picture. I immediatelycalled Apple Care, I was then advised to take the iMac to the only authorizedservice center in Kuwait. It was determined that the LCD screen would have tobe replaced, which would take five weeks to clear customs and install. Accordingly,I had to pay the customs fees, which would cost roughly $100. I was wrong tobelieve that my iMac had all the bugs worked out after sitting in a workshopfor five weeks. In the summer of 2010, I noticed a few markings on theupper-right corner of the screen that did not disappear after I attemptedcleaning with a cloth. Also, a horizontal line that continuously scrolls up thescreen. The iMac is connected to an external monitor that does not show thesame symptoms, which led me to believe that the problem lies in the LCD screen.I called Apple Care in September 2011 to report the problem, and was advised totake my iMac to the authorized service center. Once again, they informed methat I needed to replace the screen as well as the optical drive. This processwould take another five weeks for repairs and would cost another $100 for customsfees. After I received the iMac back from the service center I still experiencethe horizontal line that runs from the bottom of the screen to the top. I havehad this iMac for over two years and have had numerous issues with the machine.I had purchased a 15” MacBook Pro a few years before purchasing the iMac andwas impressed with its performance and durability. I didn’t have any issues withthe 15” MBP but when the 27” iMac was released I immediately felt the need toupgrade. That turned out to be a mistake, as I would spend the next two yearsdealing with multiple issues. I don’t know if I should get a new iMac (and praythe issues have been worked out) or get something else. What do you think?

    Your first mistake was in not strongly requesting a replacement for the iMac, especially after the second "fix". If you do purchase another Mac product, you ought to seriously consider Apple Care for extended protection and tech support.
    Here's something you might try.  If you have complete documentation on problems and repairs, get in touch with Apple and ask for the address of their Customer Service Executive or Manager.  If you can get that address, send that person a letter documenting all of your problems and attempted "fixes", and ask if Apple would be willing to "do something" for you to retain you as a "satisfied consumer". Indicate that you also have a MBP that is perfoming to your satisfaction.  Also, ask why you had to pay customs fees for repairs that were done under your warranty.  While you've waited far longer than you should have, Apple may be willing to work with you on some kind of resolution.  It may be worth a try.
    As to another iMac, that's up to you.  You may have had a lemon and the problems might not be repeated in another iMac.  I've had my iMac for almost 3 years and it has performed quite well. 

  • X58 Pro a Lemon? IOH cooling insufficient.

    Is the X58 Pro motherboard a Lemon?  The x58 cooling solution on the board is inadequate by far.  Very soon, MSI will introduce a replacement board called the X58 Pro-E which has a different heat sync on the Dr. MOS and X58 chipset.  They will no doubt ignore all of us with the Lemon.  Which is totally unacceptable and enough to make me not want buy any MSI products ever in the future!
    The only solution to cooling your IOH on the X58 Pro is to replace the useless MSI heat sync or run a small fast fan on to them. 
    Here are the possibilities;
    1) with stock cooler IOH is 72C at idle
    2) Running a 40mm 4000RPM fan ($12.00) directly onto the chips set from above the chipset, the IOH drops to 55C.
    3) Replacing the sock solution with 2 Thermalright HR-05-IFX (23.00 each) the IOH drops to 38C*
    *note: In my Antec Sonata case the HR-05-IFX are directly in the path of the 120mm fan exhaust that is mounted to the hard drive cage. This fan, draws air through the bottom of the case, over the hard drives and out over the motherboard.  This is a Noctuna 120M fan that is running at 900 RMP (Ultra Quiet Mode).  This fan blows directly onto the HR-05-IFX  and helps dissipate the heat build up on the fins of the HR-05-IFX.  With this fan turned off, the IOH temp starts out at 39C but quickly climbs into the 45C range with heavy use.
    Using the 3rd solution, I can go up to a 190 MHz  base CPU clock rate which makes the 2.6GHz i970 a  3.8Ghz CPU.  The max I can go with memory is 1500MHz using OCZ Gold 6GB (3 x 2GB)  rated at 1600 (OCZ3G1600LV6GK). Anything above that the board is not stable.  At a base clock of 210 MHz, the board hangs-up in boot.  It goes through the BIOS POS T and the screen says "WAIT..." and nothing happens.
    I'm using BIOS 7.3.  see https://forum-en.msi.com/index.php?topic=126768.0 
    by the way, be careful when you remove the stock IOH cooler.  Mine was pretty much stuck to the board.  I had to yank it off with a set of pliers.  Upon taking it off, part of the problem was clearly apparent.  There was enough silicon grease (or should I say hardened cement) to drown an elephant.   The grease must be the cheapest kind you can find because it had caked up into a thick layer of plastic and I had to scrape off heavy scabs.  I wish I had taken a picture.
    Once you do this upgrade, all of us should send the $50 bill to MSI.  They should give all of us MSI X58 Pro uses a $50 rebate for selling us a Lemon.

    So far, not any X58 Pro boards have burned up an X58 (IOH) that I've read about. 72c is well below the 100c limit, so those that choose not to redo the heatsinks need not panic as long as sustained full loads are below 100c.
    Out of the 3 X58 Pros I've helped build, no 'Lemons' noted among them. Just started build #4. I would say your 3.8 on the CPU & 1500 on the mem. is pretty decent. The CPU only natively supports 800/1066 memory, so what's the complaint? 1333 & 1600 are 'OC' speeds. Your mem. sticks may be rated 1600, but doubt they are chipped more than 1333.
    What was your specific system issue that required a bios update?
    Is the X58 Pro-E a 'replacement' board as you call it, or a new introduction board to the line-up? Have you been ignored so far over your 'self proclaimed' lemon?

  • Is this Apple a Lemon??

    Ok Here is the issue. just purchased a refurbished MacPro for music production studio... Now after installing my DAW I set the System Preferences to "NEVER" so monitor wouldn't go into screen saver or sleep but the mac pro keeps falling asleep only after 5 to 10 minutes of inactivity. This is causing errors in my DAW program making it freeze and not respond. i have to force close application.  My Question is, Are there other options i can set in computer or is this Apple a Lemon

    All the disk drives also
    And SL is the best bet on 2008
    Do you know for fact everything else was normal before?
    No it isn't a lemon though there are always iffs ands and butts
    FBDIMMs are one area
    Your video card
    The OS of course
    what other hardware?

  • Time Bomb Theory - the attack of the lemons

    i apologize in advance for starting a new thread. though i appreciate the replies in the previous thread, i didn't think that i was gettin my point across.
    i want to differentiate this thread by re-introducing the idea of the illusion of getting the macbook repaired. my argument was IF the logic boards have been changed to fix the mooing (according to this article http://news.softpedia.com/news/Apple-Acknowledges-MacBook-Whine-And-Offers-Logic -Board-Replacements-31384.shtml ), then the new boards are to blame. but if the restarting problem stems from the original batch, then we might be dealing with a massive case of lemons. if apple did start producing macbooks with the new boards, i'm assuming that this means that every macbook is a ticking time bomb. if i do get my logic board 'replaced', wouldn't it be the same on that is on the production line meaning that it's not getting fixed at all? although there are happy trouble free mac users out there, it might just take longer for the problems to surface on their machines.
    and yes i'm ticked about my situation
    previous thread can be found here http://discussions.apple.com/thread.jspa?threadID=589635&tstart=0
    thoughts on the "time bomb theory"

    Your double negative notwithstanding, it doesn't matter that there are hundreds of thousands of satisfied people. I've been on the receiving end of many car and electronics recalls without ever seeing the problem the recall was designed to address. What is looked at is the probability over time that a component or system will fail under certain circumstances and the consequences of that failure. The shutdown problem appears to be widespread and serious enough to suggest that some type of recall may be necessary.

  • E2500 - Returning due to possible bug, flaw or a lemon unit.

    I bought this 4 days ago at a major retailer brand new. Most things have already been reviewed here, but I thought I would add my experience.
    I am an advanced user, as such I should not have even used the setup CD which came with it (And a Cisco Chat agent told me this). I don't like that the password for your wireless security AND your router management has to be the same. I might give my kids the wireless password so they can stream netflix or whatever, but I don't want them having the Admin password.
    I got it set up and working pretty well. I did flash the firmware with the latest official build from Linksys FW_E2500_1.0.03.004_US_20110928.bin and that seemed to go fine. Everything was going pretty well UNTIL I went to the http://192.168.1.1 Router administration management page and set the Local Management Access to HTTPS and unchecked the HTTP access and saved my settings.
    From there on I was LOCKED OUT of my router's administration web setup. Yes, I used https://192.168.1.1 to get to it, but I got a certificate warning which was normal, I ignored it. Then I was told by my browser that the connection was reset. Tried IE9 and Chrome. No luck. I had just upgraded from a simple WRT120N and that had almost the same interface and it would always let me use HTTPS to securely connect to the router.
    I tried this twice. I had to do a hard reset by pushing a pen into the hole underneath the router for 15 seconds and starting over. Luckily the second time I had backed up my router configuration, so it was easy to restore. But due to this problem I am returning the router. It is a basic function and Cisco could not help me at all and said no one else had reported this.
    Is mine just a lemon? Has anyone else used HTTPS on this successfully? I think I'm going with one I saw on an auction site that is popular with a different refurb router with a 2 yr warranty for about the same price as this. I like the idea of a gigabit router anyways.

    That would be nice, wouldnt it?  I contact support using the live chat feature and was told that since its been more than 90 days since I purchased the device I could PAY for support in order for them to review this issue.  Can't say that I am impressed that a company like this would expect its customers to pay additional for them to fix an obvious flaw in their firmware.
    Here is a part of the chat:
    from (17163) to All Participants:
    I just checked the entitlement status of the device and according to the system your product is outside of its Complimentary Support Period which means that we have a few options for support.
    from me to All Participants:
    really, how long is the support period?
    from (17163) to All Participants:
    90 days.
    from  (17163) to All Participants:
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