Lightening cable damaged. Still under warantee, yet I'm being refused a replacement!

I bought a new lightening cable in December. The sheath at the connector end has torn open. I had the same issue with the orignal. Now although it's been only 6 months since I bought the cable, I am being refused a free replacement!! This is a design flaw that Apple should own up to. How else do you explain the same damage at the same place in such short time? I've been careful to unplug only from the adaptor but it's been of no use! Who can I take up the issue with? Please help!
Regards,
Paul

Hi Ralph, I had taken this from a reseller. They have spoken to the Apple rep. (I have the case ID) who in turn has refused to replace the cable. The reseller also mentioned that this is a fairly regular issue & that they used to replace the cables up until a month ago. I've been using versions the iPhone for 4 years now & have never had any issues so this problem & the service response is very disappointing!
I'll get in touch with Apple care & see how it goes. Thanks for the help!

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Austrin,
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I find the lightening cable that came with the iphone 5 showing peeling of rubber .
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I had taken the Iphone 5 with lightening cable under warranty to the service supporter here in Chennai India and after logging in the complaint the support engineer had informed me that the same claim was rejected.
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A few days after, I realized that my problems associated with the remote/mic not working on my ear pods might be due to the same issue. (The volume and action buttons on the ear pods sometimes were not responsive) I grabbed a paper clip and began digging. Again, a large wad of lint came out of the headphone port and my ear pods have worked perfectly since.

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gabtron5000 wrote:
not the warranty. apple care+ is 99$ purchased within the first 30 days of the phones purchase date.
it covers up to 2 instances of physical/liquid damage for $50. doesn't cover theft/lost
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take it to an Apple genius Bar

Is the iPhone 5 lightning cable also covered under AppleCare?

My iPhone lightning cable is starting to fall apart.
I never take it anywhere. It just stays plugged in at home and all I use it for is connecting to my iPhone 5 for charging, etc. So it's definitely never been abused.
It came with my iPhone 5 which I got October of 2012, so the iPhone 5 itself is still under the 2 year AppleCare warranty. Do they cover the lightning cable too? I can't believe it has started to wear out like this just from daily plugging in.
doug

mende1 wrote:
Of course. AppleCare covers your iPhone and the accessories that came with it, including the Lightning cable. Just make an appointment at an Apple Store or reseller and take the iPhone and the cable to get it replaced for free.
Here in Japan it was even easier than that. I just had to call AppleCare and they will deliver one by express service, and pick up the old one. No need to make an appointment, or to actually go anywhere.
doug

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My ipod classis just stopped working. It is still under warranty and I need to know where the warranty information is so I can get it fixed or replaced?

If you have tried all of the suggestions mentioned under the appropriate section in this Apple support document, you may need to have your iPod serviced or replaced either by Apple or a third party service.
iPod won't turn on
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B-rock

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drop my ipad 3 64GB and the screen cracked. It is still under warranty period. Will they replace it without cost?

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Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Lightening cable damaged. Still under warantee, yet I'm being refused a replacement!

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