Loose BB connection when on phone!!!

Whenever I am on line I loose connection when I need to make a phone call or if the phone rings - what should I do? Am a complete technophobe so laymans replies please, thank you.
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can you try a new filter for the router and also conenct to test socket as shown below. if this continues to happen after new filter and test socket then you have a high resistence fault on your line and need to report a phone fault not broadband to 151
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Hey Gilly21!
I have an article for you that deals with backups and will hopefully help you understand iOS backups better:
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http://support.apple.com/kb/ht4946
You can also find more information about the action of backing up your phone with iCloud or iTunes here:
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http://support.apple.com/kb/ht1766
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I am sick of BT's inability to fix my problem. You will see below a description of events which at the heart of it reflects an organisation which seems unable to organise itself effectively, lacks the skills and knowledge for problem solving and offers a poor level of customer service. It's a long and sorry story which has dragged on for months and to date is not resolved. Take a deep breath and read on ..........................
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Loose BB connection when on phone!!!

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