Lumia 720 camera won't start

After some camera&pictures related updates (maybe Photobeamer) Lumia 720 camera stopped to start.
When trying to open camera it opens quicly and returns back to main screen.
Soft and hard resets are done. Does not help.
Is this sw or hw issue?

Hi:
My camera worked for about a week, then it stopped working.  The exact problem:
Both of the cameras (front and back) will open but when I touch the screen to take a photo, the software crashes.
The phone returns to the menu window.
If I try to take a picture with the button, the focus light comes on if I partially press.
But if I completely press the button to take a photo, the software crashes.
I have done both a soft reset (volume down and power until it buzzes and a complete reset (reload the software). 
The camera continues to crash.
Please give me some advice, I cannot return the phone to the original source as I am here in the USA  and I need the phone for work.

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