Mailbox Searching Non-Stop But Not Retrieving Mail

Hi all,
The past few days my Mail 4.4 isn't retrieving one of my gmail account's mail.
I have two gmail mailboxes set up, one is doing fine the other constantly shows the "working on-it wheel".
No prob with the Gmail since I've been getting mail to my iphone and to the gmail-inbox.
Any ideas?
Thanks
Nahama

Hello.
I also have the same constant searching but no mail coming in.
however I can see via another server I am receiving. Gmail - Iphone etc.
any ideas // thanks.

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Hey Penbeth,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you’re seeing, where you’re not able to receive emails on your iPad.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Take care,
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I was wondering if anyone knows why my iPhone is not retrieving email today. It has never had an issue before, but today it is not retrieving mail. It also would not get into the App Store yesterday. I have heard that there has been speed issues lately, but....
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Can video chat with Imac non-intel but not with Powerbooks

Hi,
I have a Linksys WRT54G firmware v. 1.0.6 connected to a Comcast Cable modem. My IMac Intel Duo (OS 10.4.6) is connected via ethernet cable to the router. I am set to DHCP on router and IMac. My Quicktime settings is at 1.5mb, I have tried with firewall off and on with the appropriate ports open. I have tried upnp on and off.
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This should give you somewhere to turn off DHCP.
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Hit Apply.
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9:23 PM Sunday; May 7, 2006
Message was edited by: Ralph Johns (UK)

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This is strange - my mailserver has imap/ssl/password. Before 3.0 upgrade all worked fine (hm... except a couple of days when I just got my Iphone where actualle the very same problem showed up, but suddenly started to work).
So, I can connect to server and send mail. But I can't connect to server to read/fetch mail (connection failed message).
I've exact same configuration on my macbook - working like a charm. Tested to remove account on Iphone and recreate, resync, you name it. Still not possible to read, only send.
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Anyone with any ideas are welcome....
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Search works in spotlight, but not in Mail.app

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Still not sure what you mean. It cannot be a .Mac account if it doesn’t have a .Mac address associated with it, and your mail cannot be stored on a .Mac server if you don’t have a .Mac account... What does Mail show in Preferences > Accounts > Account Information > Account Type?
Anyway, I don’t know how to solve the problem in your case. When searching in Spotlight doesn’t work, the problem can be fixed by re-creating the Spotlight database. When searching in Spotlight works but Entire Message searches in Mail don’t, re-creating Mail’s index usually fixes the problem, but not always and I don’t know why.
Try this to try to identify the problem:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
3. Reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues.
<hr>
You may try setting up Mail again from scratch and importing your mail back, but I don’t know whether that will work either:
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2. Quit Mail if it’s running.
3. In the Finder, go to ~/Library/. Move (not copy) the entire Mail folder out of there, to the Desktop.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop.
5. Open Mail and set it up again from scratch. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and check that everything works fine.
6. You’ll have to re-configure all your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
7. If Mail works fine now and you had any messages stored in local mailboxes, do File > Import Mailboxes, choose Mail for Mac OS X as the data format, and follow the instructions to import your mail from the old Mail folder that’s now on the Desktop. Import the Mailboxes folder first, then each of the POP-username@mailserver account folders.
8. If .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
As a result of doing the above, some messages may be duplicated. Andreas Amann’s Mail Scripts has a Remove Duplicates script that you may find useful.
Do with the imported mail whatever you wish. You may move the messages anywhere you wish and get rid of the imported mailboxes afterwards.
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
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Can send but not retrieve emails using Thunderbird and Windows 8.1

Hi, I am not able to get Thunderbird to retrieve emails on a new laptop.
Last week I purchased a new laptop due to an imminent hard disk failure on my old laptop. I will call them "Old" and "New" laptops. (Old laptop is still working for the moment...)
The Old laptop is nearly 3 years old, and I have been using Thunderbird on it since new without any problems.
I have downloaded and installed Thunderbird on the New laptop, and can not get it to retrieve emails.
As the Old laptop is still working (at the moment), I am able to directly visually compare and check settings on both computers.
THE PROBLEM
Using Thunderbird on the New laptop, I am able to send emails, I can see all my old emails restored from the Old laptop using Mozbackup, but clicking Get Mail on the New laptop does not retrieve new
emails.
When I click Get Mail, the status message in the bottom left corner says "connected to .....<ISP>..." but does not actually get the emails. However, the Old laptop is still able to get emails as it always has.
My ISP is a large Australian telco that I have used for many years and I have not changed anything with my account. The ISP is POP3.
WHAT HAVE I TRIED
I deleted the email account created by restoring from Mozbackup, and attempted using the Thunderbird new account wizard, however Thunderbird did not recognise my ISP and would not create the account - even though it is working perfectly at the same time on the Old laptop.
All Firewalls I can find have been configured to allow Thunderbird, with the same configuration settings on both machines.
How do I know I can send but not Get emails from Thunderbird on the New laptop?
I have sent test emails to myself from the New laptop. Thunderbird sends successfully, I am able to preview the test emails via Mailwasher on the New laptop, and can read, reply, etc, to the emails if I log into my ISP webmail service. However I can NOT get Thunderbird to retrieve and download these emails on the New laptop. If I go to the Old laptop, Thunderbird works perfectly, retrieves and downloads all new emails, including these test emails.
I am now at the point where I do not know what else to try and would appreciate any suggestions.....
I have spent many hours over the last 3 days surfing the net, forums, Mozilla Support, etc, and tried everything suggested, without success. The only thing I have NOT tried is starting windows in Safe mode (as per some suggestions), as it is not a viable long term solution.
OTHER INFO
Computer Details;-
"Old" laptop;-
Windows 7 Home Premium - continuously updated with all Critical and Important updates. 64 bit version.
Antivirus = Bitdefender Total Security (subscription and licensed). Up to date.
MailwasherPro 2012 (subscription and licensed). Up to date.
Thunderbird 24.5.0 working perfectly. Up to date.
"New" laptop;-
Windows 8.1 - up to date with all Critical and Important updates. 64 bit version.
Antivirus = Bitdefender Total Security (subscription and licensed) - downloaded and installed. Up to date.
MailwasherPro 2012 (subscription and licensed) - downloaded and installed. Up to date.
Thunderbird 24.5.0 - downloaded and installed.
Note: I 'downloaded and installed' the Windows 8.1 version of these programs to avoid any potential compatibility problems restoring or copying from a Windows 7 backup version of the programs.
1) New laptop came with pre-installed with McAfee - which has been Uninstalled due to running Bitdefender (Windows searches for 'McAfee' return nothing found suggesting the Uninstall was successful).
2) Thunderbird has been added to both Bitdefender and Windows 8.1 firewalls on the New laptop.
3) Bitdefender and Windows security settings are identical on both laptops - as near as I can determine, I may be missing something - but have checked all settings 3 times by doing a side-by-side visual comparison.
4) Thunderbird settings are also identical and I am using the same email address and ISP that I have been using for many years.
5) I migrated Thunderbird settings, accounts and emails from the Old laptop to the New laptop using Mozbackup, then visually checked and compared all settings in Thunderbird between the two machines.
6) For info, I have used Mailwasher for many years as a simple way to preview and wash mail before running email programs such as Thunderbird - might be overkill, but I have also never had a virus or malware problem, so will keep doing this.
7) I have Uninstalled and re-installed Thunderbird on the New laptop twice, and done the same with Bitdefender once.
8) Any config changes I try on the New laptop, I either restart Thunderbird and / or restart the New laptop, or both.
9) I have not created a Windows 8.1 account and am not using SkyDrive.
10) Only other software I have installed on the New laptop is Google Chrome, Office Home 2013 and iTunes - all are working.
Thanks in advance....

Well there is not much left. If telnet works then the path is clear and there is no hardware firewall blocking ports.
All that is left is software, so try windows safe mode with networking. A very handy way to eliminate software. it also actually disables most anti virus resident features and is preferred here because anti virus/security programs do not always disable or turn off when they say they have.
You might also try the McAfee removal tool. https://community.mcafee.com/thread/52788 I notice the rep said yes to both, they did not say not required.
Finally you could try creating a new profile, and see if it works just to exclude corruption of your existing profile. ( I doubt it but I am at the anything goes point)
Just as an aside, I have never had an email borne nasty and I for many years never even had an email virus scanner. So yes I think your a bit over cautious with mailwasher, if that is what your using it for. Thunderbird does not support scripting languages or flash, or most plugins in the email sandbox. The result is getting a virus from a mail in Thunderbird is really only possible, for all practical purposes, if you open that password protected zip from the young Russian woman and that is what the anti virus should be blocking anyway when the temp file is written.

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Hi Hector.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, and making sure that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is stored.
3. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
4. Move any “IMAP-” or “Mac-” account folders to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all mail stored there to be lost.
5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index -- Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
6. As a side effect of having removed the IMAP account folders, those accounts may be in an “offline” state now. Do Mailbox > Go Online to bring them back online.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Mailbox Searching Non-Stop But Not Retrieving Mail

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