My daughter's ipod touch is disabled and says to connect to itunes becasue she forgot her password. she hasnt synced in a long time so I cant even go onto itunes (it does not recognize the device) how do I reset her password?

we have had to reset our computer so any info on there is also erased. my daughter is in tears and I am frustrated. I have tried the basic technical support of resetting (holding the power button and the home key for 10 seconds, etc) nothing is working and we can not connect to itunes.

Here are Apple's instructions for placing the iPod in recovery mode:
iPhone and iPod touch: Unable to update or restore
You will have to restore to factory defaults/new iPod since yu do not have a backup. Yu can redownload some iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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My ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

my ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

1) See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
2) Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

My daughter's iPod touch is disabled and I cannot connect to iTunes

My daughter's iPod went crazy the other day making noises (she was no where around) and when I found it the message said that the iPod was Disabled and that it should be connected to iTunes.I tried this and it said that it might need an upgrade and possibly to be restored. I clicked ok but it only got so far through the software upload before it returned to Disabled. I did a little searching and tried the connect while holding the home button thinking this would work but alas - no joy! I've repeated this and gone in circles looking at discussions and now discovered that I cannot even turn off the iPod (with the slider) I held done the home button and on/off, restarted and then... you guessed it, disabled. Any help?

Have you tried following the recovery mode instructions in http://support.apple.com/kb/HT1212 and summarized as:

Ipod touch is disabled and says to connect to itunes, but when i do it says ipod is locked with a pass code and punch it in

when i turn on ipod it says it's disabled and connect to itunes. When i connect to itunes it says ipod locked with pass code unlock before connecting, which i can't do. Help!

You need to manually place the iPod in recovery mode and then restore it in iTunes. See this article for instructions on connecting your iPod to iTunes in recovery mode.
http://support.apple.com/kb/ht1808
B-rock

Ipod touch will not turn on and computer does not recognize the device

I tried resetting my ipod touch, but there is still no response. I have had it plugged into the computer for a couple of days. I don't know if it is charging or what because the screen won't turn on and the computer does not recognize the device. I have downloaded the latest version of iTunes, as well as restarting my computer several times. Does anyone know what to do? I would try restoring it, but like I said my computer doesn't recognize it and itunes doesn't either. Thanks!

I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too.

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Idad in reset mode but itunes does not recognize the device.

I have my ipad in restore mode but itunes does not recognize the device. What can I do to reset the ipad?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

I could originally sync my iPad 3 to Mac pro but now it does not recognize the device. It does on my MacBook however.

I could originally sync my iPad 3 on my Mac pro via iTunes. Now the computer does not recognize the device and shows as "not charging" on the device screen. It does still charge with the cord and will sync with my Mac book. I have current iTunes software installed and running 10.6.8. Any help would be appriciated.

Nope. iPads can only be synced with one iTunes library, and all content on the iPad would be erased if you tried to sync it with a different one.

HT1212 how to unlock ipod touch when disabled and says connect to itunes

how to unlock ipod touch when disabled and says connect to itunes?

The answer is in the article you asked this question from: http://support.apple.com/kb/HT1212

HT201210 I downloaded the latest update to itunes. I am now getting a message that my ipod is on recovery mode and needs to be restored. When I click to restore, it says it does not recognize the device.

I downloaded the latest version of itunes. I am now getting the message that my ipod is in recovery and needs to be restored. When I click to restore, it says it does not recognize this device. Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon. All was working fine before the download!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Must have OS 10.6.5 to be compatible to the iphone 5 but the computer does not recognize the device

I downloaded OS X 10.6.5 in order to sync my new iphone 5 to my mac. After doing so the computer does not recognize the iphone. I switched the backup from iCloud to sync to the computer when plugged in but nothing happens.

If the Software Update application is not in your Applications folder, then apparently you've inadvertently done away with it. Downloading and installing the standalone Combo Update, as the previous poster has suggested, may install a new copy of it. If it doesn't, you can reinstall it from your original OS installer DVD using Pacifist:
http://www.charlessoft.com/

HT1459 I have a ipod touch and the kids locked it, ipod is disabled, connect to iTunes". I do and it does not recognize the device. Now what?

I have a itouch and it ended up getting locked. I ave tried to connect to iTunes and it does not recognize it. Tried the 2 help options and they did not work either (turn off and hold power button, connect to itunes).
No sure if it makes a difference but i have a iphone 4s, iphone 3 and a itouch. I do not use itunes much so I am out in the dark. Also Apple says to bring it in for service.
Thx

Do as the manual says to do and restore the ipod. If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help articles.

HT201412 My phone number is not known on my iPhone and my computer does not recognize the device.

I updated to ios 6 and now nothing is working on my phone. It does not have a phone number and the computer doesn't recognize the device when plugged in.
The only way it accepts a charge is by electric outlet plugin.

Try going to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at". If that doesn't work, you'll have to tap the ID, sign out, then sign back in with a different Apple ID for iMessage.

My ipod touch is disabled and says connect to itune but when i i connect it says it cant cuz it has a passcode so now i can disable it what can i do

my ipod is disabled and says connect to itunes but when i connect it dosent let me connect cuz it says it has a passcode so i can get it out of disabled mode what can i do

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My daughter's ipod touch is disabled and says to connect to itunes becasue she forgot her password. she hasnt synced in a long time so I cant even go onto itunes (it does not recognize the device) how do I reset her password?

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