My deskjet 4260 has a document hung up in the queue

How do I delete a document hung up in the queue?  It says it is deleting but nothing happens.
Thanks

Hi Cookie1144,
Here is a link that should help resolve your issue:
Can't Print? Print Jobs are Stuck in the Print Queue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lc=en&product=2510771
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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