My Horror experience with price match at bestbuy for an appliance, HOW BAD WAS UR EXPERIENCE?

My Horror experience with pricematch at bestbuy
THEY ARE GREAT AT GIVING RUN AROUND FOR PRICE MATCH UNTIL THE COMPETING STORE RUNS OUT OF STOCK, THEY THEY SAY ITS OUT OF STOCK. NICE TRICK TO SAVE MONEY BUT THEY WILL LOOSE CUSTOMERS.
I saw a LG range that was for sale at frys for 499. best buy had it for 1299 or something. I went to store asked if they had it, lady said they don't have it in stock buy they can order it. so she sends me to appliance guy and he tries to order it when it came to payment i presented the price match. and he said it cant do that big of a price match. try calling best buy at this # 1888 237 8289.
when i called best buy price match hotline i talk to Cody (girl) she calls frys and says they don't carry it, I said it is possible that they may have ran out of stock while we were talking but they definitely carried it. I said i just called and they have it because it on sale today and its on the flyer, so she says lets call together and you can talk. at this point after long wait we get a rep, i gave them the model # LRG3095ST and referenced the ad and she said we just sold the last one. at this point i asked cody if she had anymore questions at this point i am expecting to here cody but nothing, she disconnected the call ( may be because she had to deal with such a big price match or may be they are trained to do this so they would avoid taking loss from big price matches like this one.) (IF THIS WAS NOT INTENTIONAL SHE HAD MY HOME # AS WELL AS CELL TO CALL ME BACK BUT NOP).
AT THIS POINT I LOST OUT ON PICKING UP FROM FRYS, THINKING BESTBUY WILL DO A PRICEMATCH.
I called back and got jessica, i asked if i can talk to same person so i don't have to start the story all over but she said they have no way of knowing who was the last person. so i repeat the whole story again and explain that it was available when i was at the store and before i called you guys. so she says ok fine i have to get approval from a supervisor. then she comes back and says supervisor is not available at the moment, so i asked when will he be back and his name. she said they are not allowed to give that info. ( i was very surprised) she said she would have them call you back, so i said looking forward to it. I waited the whole day 3/12/15 and next day till afternoon, never heard back from anyone.
So again on 3/13/15 i decide to call back and get Terry. I asked if i had to repeat the whole story again and she was in a whole different world, not understanding a (removed per forum guidelines) thing. so i asked for supervisor again. So here I got Tod as their supervisor, I asked if he got any message to call me back and he did not answer. So he starts asking for my purpose, so i explained the whole story again and he says you have to take it up to store we cannot do anything that happened at the store. you should take it up to store and complain up to senior level and see if they can do anything.
AT THIS POINT I DIDN'T CARE I WOULD RATHER GO TO FRYS AND PICK UP ONE THEN RELYING ON BESTBUY TO DO A PRICE MATCH BECAUSE THEY DON'T REALLY CARE TO DO A PRICE MATCH IT JUST A WAY TO GET AND KEEP CUSTOMERS BUT WITH THIS KIND OR UNETHICAL PRACTICE SOON BEST BUY WILL GO OUT OF BUSINESS. WASTED MY 3-4 HOURS FOR NOTHING. HOPEFULLY I WILL TRY TO MAKE OTHERS AWARE OF THIS POOR PRACTICE SO OTHERS DON'T HAVE TO WASTE TIME LIKE I DID. IF THEY CAN'T PRICE MATCH BIG DIFFERENCE IN PRICE THEY THEY SHOULD HAVE THAT LISTED IN THE FINE PRINT THAT THEY ONLY PRICE MATCH UP TO CERTAIN DOLLAR OR % AMOUNT.
THEY ARE GREAT AT GIVING RUN AROUND FOR PRICE MATCH UNTIL THE COMPETING STORE RUNS OUT OF STOCK, THEY THEY SAY ITS OUT OF STOCK. NICE TRICK TO SAVE MONEY.
I HOPE TO HERE FROM THEM.
(removed per forum guidelines)

Hello TOMINATOR,
Best Buy's Price Match Guarantee is a great way to ensure that you get the best possible price on exciting products. I was gratified to read that you were attempting to avail yourself of it, but quite disheartened by how your request for a price match was greeted at the store. Certainly we did not set out to disappoint you and I apologize sincerely for having done so.
Our store associates should complete any price match request from you or our other customers as long as it in alignment with our requirements (see link above). While we do require that our competitor be in stock, the amount of the discount should never be an issue. After your interaction with the appliances associate, did you speak to a manager about his having declined your request? At what store did this occur?
Please know that I'm very grateful that you wrote to us with your concerns and shared your feedback with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

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My frustrating story with Price Match and Contracts.

So i'll break this down by trip to Best Buy and calls. Trip 1: Best Buy tells me I cant get a Contract and only can get Edge. Also say they cant Price Match. Call 1: I call the same store I was just in and was informed that they "Push for the Edge program but 2 year contracts are availabl. Trip 2: I return to the Best Buy and am instantly informed that I can get a contract but they will not price match. Online posting 1: I am informed that I can price match but only if its not an Online retailer. (This store is in the same plaza as the store im trying to price match with) so I have a green light to get the phones pricematched Trip 3: I am told that You cannot get a new 2 year contract through Best Buy and can only do upgrades now.
Call 2 (corporate number) I am told that I can only get Edge program again until I tell them that i was already informed that i did not need to get Edge. They then tell me They cant price match contracts until i tell them what i was told by the online rep. I was then told i needed to enter my info and they will store my complaint into the system so if i go back to the store i can get a new 2 year contract with price match with no problem. I asked 3 times to make sure i could do this before i went to the store. Trip 3: I get to the store and they tell me there is nowhere they can look up this info that was stored into the computer and there is nothing they can do. I finallly convince them to call and they got the information. They then told me they could finally Price Match the nearby Target.... but not on a contract. Each of these trips was 30 miles away. 60 mile round trip. I drove 180 miles to be repeatedly lied to by Best Buy.Each person had a different story.
They have offers online for 2 year contracts that get a $100 gift card. How can they offer a gift card to new members of Verizon if they cant start a new contract and can only do upgrades. Nowhere in the "Price match" details does it say they cannot do contracts. When i asked each person about this they quoted "You cannot match an online retailer." I NEVER tried to match an online retailer! I give up on Best Buy and I will be taking my business to Walmart from now on. This price match is all a lie and NOBODY in the company at any level was of any help during this. If only i could get reimbursed for my tank of gas I wasted.

Hello TOMINATOR,
Best Buy's Price Match Guarantee is a great way to ensure that you get the best possible price on exciting products. I was gratified to read that you were attempting to avail yourself of it, but quite disheartened by how your request for a price match was greeted at the store. Certainly we did not set out to disappoint you and I apologize sincerely for having done so.
Our store associates should complete any price match request from you or our other customers as long as it in alignment with our requirements (see link above). While we do require that our competitor be in stock, the amount of the discount should never be an issue. After your interaction with the appliances associate, did you speak to a manager about his having declined your request? At what store did this occur?
Please know that I'm very grateful that you wrote to us with your concerns and shared your feedback with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

HT204053 I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync how can I keep my apps and music?

I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync how can I keep my apps and music?

ColleenMcG wrote:
You can continue to share the same iTunes account ID with your daughter and set up a separate iCloud account with a different ID.
=> is this a different iCloud account for each device? I thought iCloud account ID had to match some iTunes account ID, for which we only have one i Tunes account?
You need to set up a separate iCloud account for each person that does not want to share their iCloud data. If you share an iCloud account with someone, any data you both sync with the shared account is merged, and you end up with each other's data on your device(s). If, for example, you owned two devices and someone else in the family also owned two devices, you would both want your own iCloud accounts, and you would each set up your personal iCloud account on the two devices you own. In other words, you want a separate iCloud account for each person to be used on the devices they own. Each iCloud account has to have a separate Apple ID. The ID does not need to be the same as the ID used for iTunes. Many families perfer to share the same iTunes account/ID, but maintain separate iCloud accounts with different IDs to keep there data separated.
ColleenMcG wrote:
It does not need to be the same as the ID used for iCloud.
=> what ID, iTunes? So I can have a separate iCloud account "only" ID which I also assume must be some [valid] email address? The children currently do not have email accounts anywhere.
Yes, I was referring to the iTunes ID not needing to be the same as the ID used for iCloud. In order to set up an Apple ID your children will need to have a valid email address that can be verified by Apple. Apple requires this so they have a way of contacting the owner if there is a problem with the account, such as when you may need to reset the password on the account. When you set up the ID, Apple will send a verification email to this email account and you will need to click on the verificating link in the email to complete the process. If they don't currently have an email account you can just set one up with gmail or another free email hosting service. They don't have to use the account but you will need it to set up the ID.

Best Buy 100% Price Match Guarantee FAIL for Elite Plus member!!!

So during the Black Friday weekend I purchased a Dyson vacuum at a store. I understand that Best Buy does not match pricing DURING Black Friday weekend. So on 12/15 Amazon had the vacuum on sale for $26 less than what I paid. Again, this is not Black Friday weekend but the item was purchased over Black Friday weekend. So I called in for Best Buy to match the price. I spoke with someone who seemed like temp help. It did not sound like she was in a call center and she didn't know much and seemed to be IM'n with someone to get answers. After initially telling me they would not match the price because the item was purchased during Black Friday I explained that it was no longer Black Friday and Best Buy policy does not obsolve them from matching prices for the next 5-6 weeks (the return date is 1/15/2015) from all items purchased over Black Friday weekend. If so, no one would buy during Black Friday. She said she would submit the price match and I would get an email letting me know if it has been approved. I was patient and waited 2 weeks and nothing. I called back and was told that the price match department was swamped and to please be patient. So I waited till today to call back for the return date is in 2 days and still no price match email. I am now being told that Best Buy only matches their own pricing if not at the time of sale AND they only match the price that same day when they can confirm the price. (which makes sense) I'm also being told my price match was never sent to the correct department so it has been sitting in case # purgatory for the past month. Why is any of this my fault?! I spend over $3500 per year, year after year and I'm supposed to get 'Elite' service. I know more than the people I'm speaking with on the phone! I called in with a legit lower price, waited patiently for Best Buy to match, have now spoken with 3 different reps, been told something different each time about the price match policy (every time they were wrong) and now I'm being told because it wasn't matched when they could confirm the price they won't match the price?! What am I missing?!
Total Price Match FAIL for Elite Plus member!!! I can only image how people that aren't Elite are treated! :-)

Dear iamkraz,
Thank you for bringing us your business this holiday and for your continued loyalty to us as a My Best Buy Elite Plus customer. I am sorry if your recent experience has left you disappointed after the service you received. I would be happy to help clarify this for you.
Per our Price Match Guarantee, “At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers: Amazon.com, Bhphotovideo.com, Crutchfield.com, Dell.com, HP.com, Newegg.com, and TigerDirect.com.” The only price match we would perform after the initial time of sale would be to a lower price in store or on BestBuy.com during your respective Return & Exchange period. You should have been provided with this as the reason for not receiving the price match when you were speaking with our support teams.
My apologies for any confusion this caused. I would like to get some more details from you about the conversations you had so I may properly document this here at the corporate level for coaching and training. Please check your private messages by clicking on the envelope in the upper right-hand corner while you are logged into the forums.
Regards,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Advice/Experience with division of tasks/roles for developers in JSF

Hello, I've been reading various Sun docs and JSF sites and am looking for some information detailing the division of developer roles/tasks during JSF dev. I've seen the enclosed description in the Sun tutorials but was hoping to see if anyone has additional information, preferably some details of how the development process went at their own company. I am a frontend developer (worked at JSP level prior to move to JSF) and our company has a team of java devs and GUI devs - trying to see how folks have divided tasks . . . any tips/challenges/stories . . . Thanks
From Sun:
This section describes the general steps involved in developing a simple JavaServer Faces application from the perspective of different development roles. These roles are:
* Page author, who creates pages by using the JavaServer Faces tag libraries.
* Application developer, who programs custom converters, validators, listeners, and backing beans.
* Component author, who creates custom UI components and renderers.
* Application architect, who configures the application, including defining the navigation rules, configuring custom objects, and creating deployment descriptors.

Hi,
I have used VirtualPC 2004 wiht NWDS and EP6. It worked fine. I expereince small problems with performance related to available memory.
SLD - not a problm
JDI - (each developer can have ddiferent user id)
SID - (i understand that you will have full landscape so it will be dev and qa and prd environmen in addition to "VirtualPCs").
There is one point about MS licenses - there is a need for Microsoft license for Windows on the host and on the VirtualPC. It can double number of required licenses.
There are at least 3 more options available:
1. VMware - I have some experience with it (if you want we can discuss it)
2. using Virtual server environment (VMWare Server or MS Virtual Server from MS) (we used VMWare Server for one of our development projects)
3. Virtuozzo - very interesting
With Vmware it is possible to use Linux as a host OS or even run it on "bare metal- no licenses for host OS
With Virtuozzo there is no need for multiple OS license as it is OS vitualization and not hardware virtualization.
It really depends if you think about running virtual environments on each developer's PC or centrally on a server.
Feel free to contact me.
Kind Regards, Jack

OnyX for Snow Leopard, How has been your experience with it?

What is OnyX? it's in the apple download page, I know it is a maintenance tool. However I have a few questions about it, it is safe to use? Can it cause system instability? (Cache out X does that), How has been your experience with it?
I'm asking this just to know if its worth installing in my Mac, because I don't want a tool that says it will increase system performance, and then when you run it, you'll end up with an under performing system giving you a lot of error logs that take hard drive space away.
Thank You.

Kurt Lang wrote:
Yes, that was an assumption on my part that the person already knew the admin password. Should have said so to avoid confusion.
Well, if the person already knows the admin password, then he is an administrator. He can then promote his own account to admin and take over the whole machine.
Hmm. I don't see how that would work. Once you enter the admin password, you'd be able to do anything OnyX had in its feature set.
Exactly. I, as an admin user, but who uses a non-admin account for everyday use, could launch OnyX in my non-admin account, enter the admin password, and then use it. Completely secure. A non-admin user who doesn't know the admin user would still be prevented from using OnyX at all. That allows for the same level of security as exists right now, and is how all other system utilities, even ones provided by Apple, work.
We'll have to agree to disagree there. It's a good safety net for the less computer savvy. Like keeping your kids away from such utilities.
All I'm asking for is for OnyX to ask for admin credentials when being launched from a non-admin account. Then, if the non-admin user can't enter the admin password, then the program would simply quit. If an administrator is there to authenticate, then the administrator can launch and use it to maintain and/or repair the non-admin account. That is 100% completely as secure as the situation now.
But the current situation is that it will simply refuse to open at all under a non-admin account, meaning that not even an administrator can use it to repair or maintain a non-admin account. That isn't any additional layer of security. It's quite the contrary; it's preventing an administrator from administering the computer.
Right now the only workaround to get OnyX to do any maintenance on a non-admin account is to temporarily promote that account to admin. I would argue that that is a heck of a lot less secure than simply allowing an administrator to launch the app from the non-admin account without having to promote the whole account to admin.
All admin utilities provided by Apple - Software Update, all the secure System Preferences, Disk Utility, Workgroup Manager, even sudo on the command line, all allow themselves to be run from any non admin account, by an administrator who can enter the admin password. All of this conforms to Apple's security guidelines. OnyX is broken if it doesn't follow those guidelines.
The OnyX developer seems to assume that everyone runs all the time in an admin account, and it will only clear browser caches in admin accounts. The fact that Apple warns against even browsing the web while logged in to an admin account shows that the OnyX developer has a thing or two to learn about security configuration.

Archiving: experience with Oracle's Archive Adapter for SAP

All,
Does anyone have experience to share about Oracle's "Content Database Archive Adapter for SAP Applications"?
Thanks
Guenther

Sasi,
There is a new MySAP adapter with 10.13.1 and above to support ECC 6.0. Please see the following section in the 10.1.3.1 adapter release notes:
12.4.1 MySAP ERP Versions and APIs
The following MySAP ERP platforms are supported by OracleAS Adapter for MySAP
ERP:
■ SAP R/3 Enterprise 47x100
■ SAP R/3 Enterprise 47x200
■ MySAP ERP Central Component (ECC) 5.0, deployed on SAP NetWeaver 2004
■ MySAP ERP Central Component (ECC) 6.0, deployed on SAP NetWeaver 2004s
■ SAP Java Connector (SAP JCo) Version 2.18.
For the current release status of the SAP Java Connector, refer to SAP Note #549268
in the SAP Service Marketplace.
Release versions may vary by product component. In addition, SAP functions may
vary by SAP product version and support package.
Note: The OracleAS Adapter for MySAP ERP supports only the versions listed above.
It is not recommended to use the OracleAS Adapter for MySAP ERP with older
versions of SAP R/3. If you plan to use the adapter with older versions of SAP R/3 for
example SAP R/3 4.6C, prior approval from iWay Software Product Management is
required.

I have no experience with mac and just bought an imac. How do I transfer all my pictures,data and itunes from my pc?

I have an ipod and an ipad. I tried simply putting the data on these portable devices but they would only accept a small fraction of them. For example, I tried dragging a picture into itunes and I got an error that said this file cant be played in itunes.

Help here > Transferring music from a Windows computer
You need to sync your photos using iTunes.
iOS: Syncing with iTunes
For example, I tried dragging a picture into itunes and I got an error that said this file cant be played in itunes.
iTunes doesn't support that file type.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

What is the best way to have Mac setup for sync-ing 2 calendars? Any way to change? When we 1st got our Macbook we unknowingly set it up wrong--as 2 separate users, with separate everything. Good for contacts and email, bad for calendar, photos, music.

What is the best way to have Mac setup for sync-ing 2 calendars? Any way to change? When we first got our Macbook we unknowingly set it up as 2 separate users, with separate everything. Now I have an iphone and I want to sync calendars but not contacts or email. Any direction you could give would help! thx

Anyone...anyone? Bueller...Bueller?

Since upgrading to 29. Firefox snags with a beachball that spends for seconds. How can I prevent the snag?

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load, the Mac "beach ball" will spin for a few seconds before loading. I use the default theme. I have minimal - (Xmarks and Trend micro), which weren't a problem before. Is there something I can do besides disabling the add-ons?
Thanks in advance for your help.

I've never used pastebin. I've copied the information there. Is there an address I need to use to send it or something?

Re: Price matching policy for mobile phones sold with a contract

Today I called my local store and they said they will not price match a contract price on a mobile phone. When I look online, the contract price had a price guarantee.

Hello ziyulu,
Cell phones have almost become a necessity in today’s world, so I’m all for getting one at the best price possible. It sounds like there was some confusion regarding our Price Match Guarantee (PMG) for the contract phone you were considering, and I’m sorry for any misinformation our store associates may have provided you.
While it’s true you may price match a contract phone, we are unable to accept price matches from any online competitor in accordance with our PMG. This means any price match request must be from a retail competitor who has a store location within 25 miles of your local Best Buy.
What particular phone are you looking to purchase? Are you attempting to price match a local competitor?
I hope to hear from you soon,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Price Match Contract Phones - Call Mobile Back Office

I went into my local Best Buy yesterday to purchase a new iPhone and asked to have it price matched with Walmart's $50 off deal. I was told that they do not price match contract phones. I told them that I had read on the Best Buy Forums that they do, but they refused to give me the price match. I went ahead and purchased the phone thinking I may be wrong.
After I left, I looked up the forums again and confirmed that others had asked and the moderators said they would price match. So, I called 1-800-BESTBUY. The first person I spoke with said the same thing - no price match. I told her about the forums and she put me on hold and confirmed with her manager that they will not price match contract phones. I then pointed out the forums and she pulled it up so we could look at them together. She went and spoke with her manager again and they finally agreed that they could price match. She then transferred me to mobile sales (45 minutes later). Mobile sales said they would not be able to help me and transferred me to Mobile Back Office.
At this point I had been on the phone for 1 hour and 13 minutes. Finally, Mobile Back Office confidently told me that they do offer price match on contract phones from local retailers; e.g. Walmart. I was so relieved...but then he said I would have to go back in the store to have the price match honored since that is where I purchased the phone. But he said the store associate could call 1-800-BESTBUY and ask for the Mobile Back Office to confirm the price match policy if they have questions. So, I guess I will be headed back in the store again tomorrow.
Moral of the story? If your local store tells you they won't do the price match on contract phones...save yourself an hour and 15 minutes and just have them call and speak to Mobile Back Office.

Greetings mcharman,
I hope you are enjoying your new iPhone! I’m sorry to hear you had such difficulties with price matching Wal-Mart. After receiving various answers, I can imagine you might be a bit confused on how to request a price match.
Generally speaking, we should price match contract phones that are sold at local retailers, although contract phones sold by online retailers would be excluded. You may review this via our Price Match Guarantee page on BestBuy.com.
That being said, while we do price match contract phones (as long as it's available at a local competitor) there are times where the competitor's sale may have terms and conditions that ultimately result in Best Buy not being able to match their advertised price. You may wish to consult a manager at your local store for further consideration on the price match.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

How do I sync iTunes playlists on my iPhone with iTunes Match?

My experience with iTunes Match so far has been mixed. On one hand, the face of iTunes on one computer to the next is virtually identical, and the streming over the wi-fi from the laptop at work to my home computer is perfect. At the same time, iTunes Match on my iPhone seems terrible. Playlists don't sync and are deleted from my iPhone. Songs that are already on my phone, for some reason, still make my phone spin and drain my battery life. Even after disabling the "allow cellular data over 3G" message, or whatever it is, is turned off, still the phone keeps spinning and draining battery life. So, in one sense, iTunes Match is nice because I can access my music from multiple computers, but in another, the mobile connection - which should be awesome and seemless - is terrible. Is there a way, aside from turning iTunes Match off, syncing manually to iTunes, and loading my playlists like the old way (which isn't a perfect science now, either)...Basically, how can I sync my playlists from iTunes on my computer to iTunes on my iPhone using iTunes Match?

With iTunes Match enabled on an iOS device direct syncing with iTunes via USB or Wi Fi is disabled. To sync in the traditional way iTM must be disabled on the iOS device. At this time is it either/or.

Unable to price match Shadow of Morder including GCU discount

Well I think was Sunday I called in try to get Shadow of Mordor price matched at currently weekly ad price of $49.99. As the purchase was made with the GCU, the phone rep had no clue what GCU was and did not know that the GCU discount stacks with price matches on Best Buy prices. Anyways a note was sent to the Price match department and I was told I would be contacted within 24 hours which has past by a few days already.
I just wanted to get this down in writing now before sale ends. GCU being a new program seems be unheard of by many employees. I hope word spreads out to all customer reps, so these issues could be solved more easily. I know this isn't going to happen anytime soon, as not employes do not know everything about the company they work. Even the company I work for I don't know everything when someone asks me a question.
Solved!
Go to Solution.

Hi himeko123,
We recently communicated a detailed overview of the Gamers' Club Unlocked program and its benefits to our retail stores and support teams, so it's disheartening to learn that customers may still be experiencing difficulties obtaining price adjustments when we lower our sale price on qualifying items. I'd be frustrated too if I found myself in a similar situation, especially if follow-up was promised but no indication was given exactly when that might occur.
I've sent you some information, so please make sure to check your private messages when you have the chance to do so.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

None of my Best Buys will price match!

I'm trying to get a Galaxy Note 2. Amazon.com and Walmart.com have it for 249.99. Neither of my Best Buys around me will price match the phone, they wont even look at the promotion listed on the website. What should I do?

So you are not following your own policy.....
Customers can receive a price match on the above promotions by providing information about a competitor's price either with a Best Buy employee in our Stores or by calling 1-888-BEST BUY (1-888-237-8289). On qualifying products, Best Buy will then verify pricing to complete the price match.
Valid for purchases made between October 7, 2012 - November 17, 2012 and November 27, 2012 - December 24, 2012. Best Buy may amend these terms at any time. All other terms and conditions of the Best Buy Price Match Guarantee apply.

My Horror experience with price match at bestbuy for an appliance, HOW BAD WAS UR EXPERIENCE?

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