My iPod touch is disabled and it ssays to connect to iTunes but when i connect it, it says to put in the passcode first but doesnt give me that option on my iTouch

what do i do

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • Ipod touch is disabled and can't see it it itunes to restore

    My Son's ipod touch has been disabled due to 'forgetting' his passcode!  (I told him not to change it!!)  Now it's my job to reset/restore it and as most mum's and dad's will agree my children know far more than me about technology... anyway......
    ...... I have connected his ipod to my laptop and looked at the manual which says I should see his ipod under 'devices' in itunes and will therefore be able to do a restore.  His ipod is not showing up so I tried connecting it to my Daughter's netbook just in case that one was the computer I last synched his ipod with but the same thing happens.  I think I am just not doing something I should be.  Please someone help me because I want to look clever to my six year old!!

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Recovery Mode and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • IPod touch is disabled and I have not yet synced it with my new iMac - how do I reset or cancel the password ?

    I have only just bought a new iMac and still setting it up.  My son has forgotten his iPod password.  I have not even had chance to synce all devices yet - so I can not just connect to computer.  Our previous computer died so I am unable to connect to old computer where we had previously had all devices synced.
    Is there anyway of deleting his password from his ipod 4th Gen ?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • My  iPod touch screen says it is disabled.  Connect to iTunes.  When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything.  Any ideas?

    My  iPod touch screen says it is disabled.  Connect to iTunes.  When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything.  Any ideas?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Ipod touch is disabled with error message to login to Itunes. i log in and device is not recognized as it is disabled. Im stuck in a loop....???

    My iPod touch is disabled with error message to log into ITunes. I log in to ITunes and it does not recognize device as ITouch is disabled. Im stuck in a loop...?
    Any assistance is greatly appreciated.

    Connect the device to your iTunes library in Recovery Mode using the instructions in this Apple support document.  From there restore it factory defaults.
    http://support.apple.com/kb/ht1808
    B-rock

  • I have an ipod touch that is disabled and I get the message to connect to itunes yet when I connect to itunes it says device protected by password and I can't access it under devices to reset it. What can I do?

    I have an ipod touch that is disabled and I get message to connect to itunes. When I connect to itunes, the response is unable to connect due to device password protected. It does not appear under devices so I can't get in to reset it. What can I do?

    polaricee1319 wrote:
         I have an IPod Touch that is disabled. ...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have it resolved... have a look at this link...
    http://support.apple.com/kb/ht1766

  • Ipod touch is disabled and will not sync  to our new computer.

    My daughter's ipod touch is disabled and says connect to itunes. However, we have a new computer and the ipod has never been synced to it. The last computer it was synced to does not work. We have itunes on the current computer but I cannot get it to sync.What options do I have to resolve this?

    Connect the iPod in recovery mode using the instructions in the Apple support document below and restore it.
    iOS: Unable to update or restore
    B-rock

  • My ipod touch is disabled and it says to connect to itunes but itunes says it can't sync since it is locked.  How can I unlock it and get all my data back?  (apps, profiles, gaming levels.)

    My ipod touch is disabled and it says to connect to itunes but itunes says it can't sync because it is locked.  Any way to unlock and keep data?  (apps, gaming levels, music).

    Hi,
    Take it to you nearest Apple Store and see what they have to say. You should back up you data before you go in but in your case you can not.
    xxmitchxx90

  • Ipod touch is disabled and does not show in itunes

    My sons ipod touch says ipod is disabled connect to itunes.  When I connect to itunes it says it has a password and can not access the ipod.  I am completely ok with restoring it but I seem to have no options.  I updated itunes to newest version, did the restart on the ipod nothing has helped so far. It is not brand new (almost 3 years old) but I can not afford to replace it.  Do I have any options?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My iPod touch is disabled and I cannot even get it to work even after I plugged into my computer

    My iPod touch is disabled and I cannot even get it to work even after I plugged into my computer..please help!!!

    Try recovery mode agian.
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 ipod touch is disabled and locked and is not registering on itunes

    ipod touch is disabled and locked and is not registering on itunes to enable and restore. I have no issues with losing whats been stored.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

    my ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

    1)  See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    2)  Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes.  When I connect to Itunes it states unlock with passcode.  Any suggestions on how to fix this

    My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes.  When I connect to Itunes it states unlock with passcode.  Any suggestions on how to fix this

    iPhone and iPod touch: Unable to update or restore
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • My ipod touch is disabled and will not go into disk mode so i can restore i

    my ipod touch is disabled and it will not go into disk mode so i can restore it help please and thanks

    - Try using this program to place the iPod in recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Try DFU mode instead.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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