My phone will not turn on and i forgot my apple id and the email associated with it. How can i still access my information?

My iPhone will not turn on because of water damage. I am trying to access the cloud but i forgot my apple ID and i also forgot the email associated with it which was an @me.com address. I tried using the back-up emails that i have but it did not find my account. How can i get to my cloud?

You cannot without the correct credentials.
You can try here if the Apple ID is yours:
https://iforgot.apple.com

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HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

HT4061 My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (iTunes icon).I don't know my serial # and I do not have acces to my laptop

My phone will not turn on. I did a hard reset but all that my screen will show is a picture indicating I should connect the power cord to iTunes (power cord symbol with an arrow iTunes icon).I don't know my serial # and I do not have acces to my laptop.

The serial number has nothing to do with this.
YOur phone is in recovery mode.
You will need access to a computer with itunes on it to restore your phone.
http://support.apple.com/kb/HT1808

HT201412 My phone will not turn , has not done so for ages, Today I tried to upgrade which failed . Now my screen shows onlythe itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other pho

My phone will not turn off, has not done so for ages, Today I tried to upgrade which failed . Now my screen shows only the itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other phones. HELP

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

I was trying to update my phone to ios 7. There was an error and it stopped. Now my phone will not turn on.

I was trying to update my phone to ios 7. There was an error and it stopped. Now my phone will not turn on.

Try recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/ht1808

I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I re-start it

I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?

Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy

I have just updated my iPhones 5s with and my phone will not turn on one now please help

I have just updated my iPhones 5s with las test update ios 7.0.5 and my phone will not turn on one now please help

Try a Hard Reset,
press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
if that doesnt work you may need to do a restore
http://support.apple.com/kb/ht1808

HT4972 I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.

I have a n IPhone 4S. I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.

I tried to do the same, but couldn't find ios 6. I even tried the APPstore, to download the last IOS6 version.
The most problem is the running out of the battery.
I've checked each app who is "eating" the most power.
The battery stoped runaway, when I closed the weather service....
So for now, I will use regular internet service, and probbaly will do to more app.
Until, finaly, I will find my self with all the applications closed....:-)
That will be the sign, to replace my phone to anderoid....:-)
Till now, there is no any sign from Apple to have a glance to our complanes.

HT201412 my phone will not turn on at all even though i tried charging it and turning it on

my phone will not turn on even though i tried turning it on and charging it and it still doesnt turn on

Take it to your local Apple Store and have the genius take a look. If it won't respond at all, it sounds like a hardware failure.

My i phone will not turn on should i or can i take the battery out and put it back in and if so how do i do this ?

My i phone will not turn on this am after I had made a phone call. I have tried to recharge it but no change. I need to know whether or not I can remove battery and if so how do I open the case ?

Just read the solution from raymze so thank you this has worked - I held the home and sleep button together and it has rebooted. Many Thanks.

I dropped my iphone in water and the phone will not turn back on or charge...

I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
Jesus

Hi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe

I downloaded the ios7 update and my phone will not turn on

I downloaded the ios7 update and my phone will not turn on

1. Charge with AC adaptor for at least 30 minutes
2. Reset the phone (no data loss): press both the homeand power buttons for at least 10 seconds, releasing when the Apple logo appears.

HT4528 I installed the update on my phone and now my phone will not turn on

I installed the update on my phone and now my phone will not turn on

I installed the update on my phone and now my phone will not turn on

HT1414 on my phone it has a itunes (on top) with a cord plug under it and phone will not turn on

on my phone it has a itunes (on top) with a cord plug under it and phone will not turn on. How do I restart phone??

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My phone will not turn on and i forgot my apple id and the email associated with it. How can i still access my information?

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