Networked P4015tn, automated printing issues.

I support a program that uses MS Word to create reports automatically.  The process opens a Word template, feeds in the data, saves the new document then sends it to a HP P4015tn printer on the network.  This process is repeated for each report the user requests, usually 20-50 documents.  The problem we are having is that some documents arent being printed and some documents arent printing in their entirety, they get a page or two then it starts the next document.  I know that our software is functioning correctly because the word documents are being created and saved, and they are printed if the user picks a different printer.
This problem is happening to one of our clients, so I dont have much more information on their setup.  The only other information I have is a test I did.  I ran the report process with the printer paused, and all the documents spooled into the printer queue.  Once the process finished and all the documents were queued, I un-paused the printer, and all the documents printed correctly.  When the process runs with the queue live (not paused), documents get lost.  Any help would be greatly appreciated.
Thanks,
zir39

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