New replacement Ipod not recognized by Cpu or Itunes

I just got a replacement Ipod, charged it fully, reinstalled all the software, but my cpu still doesn't recognize it.
Is there anything I can do?

Have you tried the troubleshooting steps in either of these articles?
iPod missing in My Computer and in iTunes
iPod shows up in Windows but not in iTunes

Similar Messages

  • 5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

    Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

    From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes.  Those affected have been exhausted by this ongoing issue.  To update or not to update?  And I always say never update unless you have to, and turn off all that auto update mess!
    I have two core2duo lappies running 32b vista.  My workflow dictates 32b fyi.  One is acer aspire running itunes v 11.1 (.0.126),  5th gen nano was originally formatted and works just fine on this machine to this day.  My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12)  Windows mounts it just fine.  itunes is not having it.  no shirt no shoes no service.
    I have both a 4th and 5th gen nano.  The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad!  Weird huh?  I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
    I'm at a loss on the thinkpad.  Scanned for intruders.  Cut the Lenovo bloat.  Executed system and reg maintenance.  Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail.  NO NO NO.  Every single dang port, every time on the thinkpad.  Has me feeling like others might get the same treatment by the next itunes update.  :|
    So in summary for me:
    5th gen nano and thinkpad are a NoGo on 11.1^  last working version for me = 11.0.1
    5th gen nano is working on an acer aspire 11.1.0  but no way in the world am I updating
    4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

  • Ipod not recognized by computer or itunes plaese help

    Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • Ipod not recognized in windos and itunes after udating software

    My ipod was working just fine. But then itunes said that my ipod software was not updated so I went ahead and updated, after that is not recognized in windows and itunes.it does not even turn on, when i press a button in the screen apears a electric plug, like if it was saying connect to charge. but the only thing that happens when i plug it to the computer is that the same plug apears again in the screen.
    thank you for your help

    If your iPod is showing a picture that looks like the wall plug, then it does need to be connected to the USB wall charger. Sometimes other devices that will charge the iPod (such as a car charger or a docking station) will do the trick.
    If you're near any Apple retail stores you could take your iPod there and see if they have one they can connect your iPod to for you, and then you'll have it up and running again.
    CG

  • New 30g iPod Not Recognized By iTunes/Mac Using USB 2.0

    Hey there folks . . . I just came home today with a shiny new 30GB iPod, but am having a little trouble in getting it to behave properly. The iPod doesn't show up in iTunes 7 or the Finder when I connect it to a USB 2.0 port. It recognizes the thing on a USB 1.1 port, but this is a very unpleasant way to fill a 30GB hard drive, so, hopefully there's some silly thing I'm overlooking . . .
    The USB 2.0 controller is functioning fine and dandy it seems, my flash card reader, mouse, and keyboard all function without a hitch when attached to either of my 2 USB 2.0 ports. When the iPod is plugged in, it charges the battery, and it shows up in the System Profiler under the USB High-Speed Bus just as would be expected . . . but Finder doesn't mount it, and iTunes doesn't recognize its existence.
    I'm running MacOS X 10.3.9 on an older G4 PowerMac, and I did upgrade to iTunes 7.
    Any ideas? :-/

    Try updating to the latest version of QuickTime http://www.apple.com/support/downloads/quicktime713.html Then reattach i-pod and let it update the videos & or podcasts..
    This fix worked for me...
    rnaphoto
    G4 PB, G5 2.7 dual, G4 1.42 dual   Mac OS X (10.4.4)  

  • Ipod not recognized by windows or itunes

    OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

    OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

  • Ipod not recognized by computer or itunes.!please help..been trying all day

    i did 4 of the 5 R's because when i tried to restore my ipod the ipod updater 2006-03-23 wont even update because it thinks my ipod isnt plugged in. what can i do.

    I have a very simular issue. I had my 5G iPod replaced by apple and i'm very scared it may happen again. I had the 5G for 2 weeks when iTunes would take a long time to recognize it. XP MCE 2205 will recognize it immediately, but iTunes does not start automatically nor does it recognize it if i start it. Then, i got that folder with exclamation icon, this is the reason they replaced it. I got the new one today, and connected it to my USB 2.0 port as i did before. Has been working fine. All of the sudden, iTunes is not recognizing it again. Restarted the computer and then iTunes decided to recognize it, and then iTunes locked up. I waited, then i got the "long write failed" error in windows. That scared me. I had to kill iTunes. Restarted my computer while removing the 5G from the USB. Once the computer was logged on, i connected the 5G to the onboard USB1.1 and... so far so good. The USB2.0 is a 4 port PCI card. ???? Does that have anything to do with my problems? Maybe not!

  • IPod not recognized by Windows or iTunes- Please Help!!!

    I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
    The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
    Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
    I have tried everything on the site, including putting it in disk mode (which didn't work).
    Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
    Any help is appreciated!!
      Windows XP  

    If you have tried everything in these articles, then it needs service.
    iPod battery doesn't charge.
    Sad iPod icon.
    What does this picture on my iPod mean?
    PC doesn't recognize the iPod is connected.
    The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

  • Ipod not recognized by windows or itunes+ more

    i have a ipod nano and it is recognized by itunes but i recently got a ipod 20gig(scroll wheel). when i plug the new ipod into my computer or my friends computer, it is not recognized by itunes or windows. i have put it in disk mode and then plugged it in but it is recognized by windows for about 5 sec and then it disapears.
    i have not been able to use this ipod at all because it has been doing this since i have had it. It is a refurbished ipod so im not sure if that is part of the problem or not.
    thanks in advance to anyone that can help
      Windows XP  

    Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

  • Ipod not recognized by computer or itunes when not in disk mode

    My ipod nano 6th gen. recently has stopped working.  I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on.  I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized.  I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized.  I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work.  any suggestions.

    I have kind of the same problem with my 60gb ipod with colour display.
    everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
    i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
    i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
    i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
    i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
    Message was edited by: princesspurplehippy

  • 5G iPod not recognized by windows or iTunes

    I have had my 5G iPod for a while and this morning I plugged it in and it worked fine. Later today though I plugged it in to charger and it just sat there not recognized by iTunes or Windows. I figured it just needed to charge a little since it was totally dead. It has been there for a few hours now just charging as if plugged into an outlet. The fact that it is charging via USB shows to me that a) The USB cable is fine and b) The USB port is fine. I have also tried the 5 R's listed in the Apple Knowledge Base. I also tried going into Disk Mode and right away it goes to 'OK To Disconnect'. What can I do to get my iPod to be recognized again?

    Maybe you've already seen this, if not it may be of help: iPod missing in My Computer and in iTunes

  • IPod not recognized by Windows or iTunes, troubleshooting didn't help.

    I have an 80 gig iPod classic. When I plug it into my computer it is not recognized by either Windows or iTunes. However, it does charge while connected. I have gone through every troubleshooting tip on the Apple website and nothing has worked. The only thing I was unable to try was restoring it because it needs to be recognized in iTunes in order to do so. Any suggestions?

    I had the same problem.......
    OK, after 8 hours.. It worked..... I was installling and uninstalling only itunes 9 but not all the apple components in my computer....... uninstall itunes 9 and all its components: Apple Mobile Device Support, Apple Software Update, Bonjour, iPod for Windows, iTunes, QuickTime.
    Under the folder c:\Program Files delete the following folders:
    Apple Software Update, Bonjour, iPod, iTunes, QuickTime
    Search for any hidden folders named "Apple Computer" or "Apple" These may appear under AppData or Local/AppData, Delete these folders.
    Restart your Windows machine and install itunes 9 and quicktime again..... good luck!!!!!

  • Ipod not recognized by pc or itunes

    hi,
    i've has my trusty old ipod video for about 4 years now. and havent had any major problems with it, until friday. i plug it into my computer and a bubble pops up saying that usb device is not recognized. it happens when i try differents usb ports and even when i tried a different computer.
    i've done everything that apple suggests (5R's, re-installing itunes etc) but have had no luck.
    any help would be muchly appreciated.
    thanks,
    michelle

    Did you try a different USB sync cable?
    You mentioned different ports and different computers, but didn't mention the cable itself.
    Patrick

  • Ipod not recognized by computer or itunes or anything!

    just got a new ipod after i lost my old mini and when i plug my ipod into my computer using a 2.0 USB port it isnt recognized by my computer or my itunes , it doesnt even make the connection noise. My friends ipods are recognized by my computer and itunes. How do i make it work?

    cant do any of the things in that artical because its a new ipod so i cant re anything to it.
    Have you at least tried the Five R's listed there?
    Another possibility.
    Since your friend has connected their iPod to your computer before (presuming that it's on manual update in iTunes), this could be causing drive letter confusion on your computer.
    In this case, try connecting your friend's iPod to your computer, and re-assigning the drive letter of the iPod:
    Log off of any other users on your computer (and disconnect any iPods that are currently connected to your computer, as well)
    Then, put the iPod into Disk Mode, then follow these steps:
    1 - Don't plug in your friend's iPod yet.
    2 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
    3 - Click on the "Disk Management" button in the left panel area.
    4 - Now, with "Computer Management" and Control Panel windows opened, connect the iPod.
    5 - Right-click on the iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
    Here's what it should look like:
    Assign this iPod the letter "M" "N", "O" or the like (further along in the alphabet).
    For more details, see this article:
    Windows confuses iPod drive letter / Changing drive letter
    I hope that helps you.
    -Kylene

  • Ipod not recognized by computer or itunes GETTING FRUSTRATED

    My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
    Thanks for any help you could offer.

    Hello Triguy60,
    Thank you for contacting Apple Support Communities.
    The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151
    iPod nano (5th generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    Regards,
    Jeff D.

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