New twist on the dreaded white screen when renting movies

I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix. However, after performing the "pull-the-plug" reboot, which in the past has corrected the problem, I now have a new problem. When the main menu appears after reboot, it is frozen and it does NOT respond to the remote. The only command it recognized was the menu + "-" reset command. When it resets and comes to the screen asking for restart, diagnostics, or factory reset choices, the remote works. But when you select restart and get back to the main menu, it freezes. (I ran diagnostics and ATV says it feels fine.) For some reason, a bug is preventing atv from recognizing any remote commands. Right now I am in the 24hr movie viewing window, and I will let that period elapse to see if the corrupted white screen rented movie just dies its deserving death and releases the main menu back to my command.
I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
Anyone else have this glitch??

John Donaldson1 wrote:
I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix.
something that has never happened to me
I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
yes that's correct.

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New twist on the dreaded white screen when renting movies

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