Officejet Pro L7500 - empty black cartridge - full and brand new

I have gone through all the troubleshooting I can think of.  I have removed printer heads, printer cartridges, installed new cartridge.  Nothing helps.  It will print one page when you remove the black cartridge and reinstall it.  Then when it goes to print the second page we get the error msg to install a new cartridge.  We would really like to copy things. 

Hello there! Welcome to the forums @Frustratedarggg ,
I understand you have tried installing two new black ink cartridges, and they both seem to be leaking ink inside of your Officejet 8600. My best suggestion for this specific issue would be to call us directly to discuss the issue in real time, to see how our technical support can help this situation.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great Monday
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    This question was solved.
    View Solution.

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