Offline servicing wont work - Failed to remove previously existing staging folder C:\ConfigMgr_OfflineImageServicing\....., GLE = 1168

Question

Deleting \\?\C:\ConfigMgr_OfflineImageServicing\HAM000E9\ImageMountDir\Program Files\WindowsApps, FAILED, Win32 Error = 5 SMS_OFFLINE_SERVICING_MANAGER 6/11/2014 3:37:31 p.m. 3280 (0x0CD0)
Failed to remove previously existing staging folder C:\ConfigMgr_OfflineImageServicing\HAM000E9, GLE = 5 SMS_OFFLINE_SERVICING_MANAGER 6/11/2014 3:37:31 p.m. 3280 (0x0CD0)
Initialization of schedule processing failed SMS_OFFLINE_SERVICING_MANAGER 6/11/2014 3:37:31 p.m. 3280 (0x0CD0)
Deleting file \\?\C:\ConfigMgr_OfflineImageServicing\HAM00012\ImageMountDir\Windows\winsxs\amd64_microsoft-windows-b..base-serverstandard_31bf3856ad364e35_6.1.7600.16385_none_090a8bf130602695\basebrd.dll, FAILED, Win32 Error = 5 SMS_OFFLINE_SERVICING_MANAGER 6/11/2014 3:37:31 p.m. 3280 (0x0CD0)
Failed to remove the staging folder C:\ConfigMgr_OfflineImageServicing, GLE = 5 SMS_OFFLINE_SERVICING_MANAGER 6/11/2014 3:37:31 p.m. 3280 (0x0CD0)
Cant get offline servicing to work
Have tried rebooting as recommended in other posts and then running DISM /Cleanup-wim , however it still prompts with the above in the offline servivingmgr.log
Also cant manually delete the folders, need to update my windows 8.1 and server 2012 images. Could this be because my site server that the offline servicing is running 2008 R2?
Really dont want to have to rebuild and recapture images just so they can have the latter updates....

Answer 1

"Win32 Error = 5" is "Access Denied"
A lot of things are possible here, but ultimately it comes down to the account being used and the permissions on the folder. It's possible the permissions have been corrupted. Have you tried resetting them?
Jason | http://blog.configmgrftw.com | @jasonsandys