Pages - HP printer offline

I have a friend with an iMac (Snow Leopard) who can print in any other application except Pages to her HP USB printer.  She can print emails, web pages from Safari, etc, but when she prints from Pages it says her printer is offline.  Also, if she clicks the File menu, the "Print..." option is grayed out. 
Pages Preferences doesn't seem to have any option involving printers.
I have searched Google but I could only find one other person with the same problem and they never got an answer.
Thanks.

If Print is greyed out n the File menu something is wrong in Pages.
First try this when Pages is quitted:
Delete the com.apple.iwork.pages.plist from the Users /her name/Library/Preferences
For good measure log out and in again
Try Pages again. If  the Print option still is grey do the following
To uninstall correctly iWork, go to Yvan's iDisk :
<http://public.me.com/koenigyvan>
Download :
For_iWork:iWork '09:uninstall iWork '09.zip
Expand the archive and run the script.
Then install iWork with Pages again.

Similar Messages

  • HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others

    My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
    Problem is this:
    1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
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    I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
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    Hi @TheSynAck,
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    Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
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    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Printer offline when connected to Time Capsule

    I moved my HP All-In-One C4580 from my office to my home. At home, I use my Time Capsule as my primary wireless router.
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    Thanks LaPastenaue.
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  • Windows 8/8.1: Printer Offline Problems

    Windows 8/8.1: Printer Offline Problems
    Are you getting an error that your network or wireless printer is offline when you try to print?
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    If this does not help, then please follow the steps list below which will give you a Workaround that may help with this problem.
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    Adding a Wireless Network Printer using Control Panel
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    JonW
    I work for HP

    I have the printer offline problem. It started when I ran out of toner. I have now installed a new toner cartridge.
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  • Epson Workforce 500 and HP  OfficeJet Pro 8500 - "Printer Offline"

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  • HP Photosmart CQ521B printer offline

    Hi,
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    I am employed by HP

  • Windows 2008 R2 - Printer "Offline" SNMP issue.

    The issue:
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    --------------------------- ASE, CNE, CCNP, CLP, MCSE --------------------------

    Hi Alan,
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  • Printer offline, no response to unplugging or pressing blinking power button

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    Click here for document.
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  • Missing/partial prints & Printer Offline on Windows 8/8.1

    Hello fellow community members! I have come across an issue with some HP printers and the Windows 8 /8.1 Operating System. Below are some common issues the troubleshooting steps in this Thread will cover;
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A manual IP address, Subnet Mask, and Default Gateway displays.After the manual IP address populates, click Manual DNS Server. note:Keep a record of the manual IP address for reference.On the Network Configuration Page you printed earlier, locate the DNS Server addresses, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.If the DNS addresses are not listed on the Network Configuration Page, or if you have trouble accessing the network or Internet with the original DNS addresses, use one of the following methods to obtain DNS addresses. Method one: Use publicly available DNS server addressesConfigure the printer using publicly available DNS server addresses. To find available DNS server addresses, search online for 'public DNS servers'.After you find public DNS server addresses, type the addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply. Method two: Get the network DNS information via your computerSelect your operating system, and then use the following directions to obtain the DNS server addresses.Right-click the Start button () or the lower left corner of the screen, click Run, type cmd, and then press Enter.When the command window opens, type ipconfig /all, and then press Enter. 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