Paid for Adobe Send and when trying to send a file, it requires me to upgrade!
Chat is also supposed to be open 7 days a week 24/7. So much for customer service
The first error has nothing to do with Photoshop - that's some .NET application.
The second error is most likely connected to a third party plugin or driver.
And you're running Photoshop CC (14.x) instead of the current Photoshop CC 2014 (15.x).
Similar Messages
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I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?
In the "Store" menu, click "Check for Available Downloads"
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249 MB should not take a half hour to upload, then fail twice to upload.!!
My recently paid-for Adobe Send Account performs, not even half as well as the account I had all last year. It's slow,
It works a lot like the freebe "try-it-out" version, EXCEPT, I have paid for my account, and am on year two
The freebe users, can send the file they have open, while a paid account holder has to find their file in the dirctory, taking even more time,What exactly means "could not"?
And what Adobe product/service did you pay for? -
i used time machine to reinstall all products on a new imac machine. everything seems to be installed but when i open aperture it asks for my serial # and when i put it in it says that is your upgrade serial.. we want the original serial #. that box is long gone, how do i find that serial #
If you cannot find your original serial number, you will have to contact Apple with a proof of purchase, see these links:
Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
Troubleshooting Professional Application Serial Numbers: http://support.apple.com/kb/TS2005
Regards
Léonie -
Hi all,
I paid for a rental and couldn't find the download. When I did locate the file and tried to open it, a message appeared telling me to trash it because the file was damaged. Can't believe this. It's getting late, wanted to relax with a movie and have spent the last 20 minutes trying to troubleshoot.
Ridiculous.
kJodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
My wifes ipad has suddenly stopped searrching for wifi connections and when our home hub is found it says unable to access ? It was working properly the other day ?
Have you tried rebooting the Hub? Unplug it from power for about 30 seconds and plug it back in again.
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I paid for PDF Pack and keep getting an error 404 - file not found when I try to do anything
Just paid for PDF Pack and cannot get it to start working. Have a file open, went to account, create, got to website, and it wont let me do anything,
Hi EJ,
I wanted to check in to make sure you have everything working at this point?
Let me know if you have further questions.
Regards, Stacy -
I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!
Hi voltric2014,
If you are on Windows, you can download and install the CreatePDF Desktop Printer, which would allow you to "print" to PDF from Word. You'll find a link to the installer on the CreatePDF page at https://cloud.acrobat.com. Here are the instructions for installing it: Using Adobe PDF Pack
Please let us know if you have additional questions.
Best,
Sara -
Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting
Hi Scott,
I'm sorry to hear that you're having trouble using your Acrobat.com subscription. I've checked your account, and there are no issues there.
Is the problem specific to one PDF file, or are you running into the same problem with multiple files? How large is the file (or files) that you're trying to upload? Are they complex (large number of pages; mix of text and graphics)?
Let's start with some basic troubleshooting:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
Let us know how it goes. If you're still having trouble, we can take a closer look at the files that you're trying to convert.
Best,
Sara -
User with a paid CC acct, getting "Print.ai" is an unknown format' when trying to open new file. Computer was recently attacked by ransomeware and wonder if I need to re-install Creative cloud software....need help asap!!
First, ask in the forum for the program you are using
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Second, do a complete scan with a good anti-virus program to be sure your computer is clean... I use Norton, there are others -
I have paid for elements 12 and premiere 12, and they refuse to open. WHY IS THIS MR ADOBE ????????????????????????????????????????????????
Hello Barbara.
I installed elements 12 and premiere 12 DVD on the 17/9/2014 in windows. I registered serial number's DOB and password with ADOBE. It was installed successfully.I opened elements 12 today and edited and saved a file -no problem. This evening when I opened elements 12 the organiser opened, I tried to open the editor but all I got was a request for my I.D. I posted above information,but it still will not open. I am pulling my hair out. I would appreciate any help from you please. I get the impression that ADOBE don't want to know when you have a problem with their products. -
I have apple ID and when trying to sign in to use FaceTime,I always get error in registration,(This words always apper; The server encountered an error processing registration.Please try again later.)
Can I get your Advise on what to do? ThanksUsing FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?
Remove all current Adobe software. Download Adobe Cleaner Follow instructions.
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i just paid for 12 months to be able to read pdf files and it is not working. how do i get my money back or get this problem fixed. i am so tired of trying to see pdf files.Adobe ExportPDF (read only)
I thought I ordered Adobe Reader. Had information from your company that I was charged $13.00 and some change, I think that was the amount, after I completed my credit card information. Can’t find it – guess it wasn’t an email. Anyway, I will order whatever I have to in order to be able to open the pdf files as I need to see them for my work with the government. What do I need to do? I need it today. And what is the cost for export pdf?
d
Linda G. Walston
Right of Way Agent
OPTICA Network Technologies
(214) 673-1319 - Cell
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