Please take my money!

I'm trying to sign up for Adobe Creative Cloud.  Every time I try and "Join" I am directed to a blank screen, regardless of browser, etc.
See attached.  I qualify for the 40% off upgrade, so I've tried entering through there, as well as joining directly from the $50/mo. single user plan.  Every time, it redirects me to this blank page when I press "Join" with no option to enter payment, review purchase, etc.

From the screen shot it looks like your operating system is Windows 7 that you are using Internet Explorer as your browser. Correct?
I would try clearing the cache and cookies on the browser first. Here are the steps:
In the top right of the browser is a gear-wheel icon. Click on it.
From the context menu choose Internet options.
In the Internet Options dialog under browsing history click on the Delete... button.
Uncheck Preseverse Favorites website data and check Temporary Internet files and Cookies. Then click the Delete button.
Close and re-open Internet Explorer.
Does the Join process now work?
If not please try another browser such as Firefox or Chrome.

Similar Messages

  • Please, Take My Money? 0.o

    This is a post I put up a week ago. Apparently I was stupid for putting it in the "REPORT A PROBLEM" section. Go figure.
    Jan 24, 2014 3:13 PM
      First of all Beverley Gray should get a raise. What I see in these threads, is that she's single handedly doing what an army of outsourced operators are barely attempting to do. So, Beverley, as soon as you have a moment, I've taken a number and am patiently waitng for your response. Thank you.
    Preface-This is not against Beverley, or any other hard workers out there.
    Today? After a week? not so patient. I have part of a project on hold, and probably won't make the deadline. My customer and I owe it all to you Adope. Thank you for failing to do what any zitfaced(kid) Mcdonalds cashier does everyday. Why don't you try hiring some cashiers until you get this issue sorted out. Stop making YOUR billing issue our issue. I think it would be better to not charge us until you fix this. Imagined Adobe response-   Oh nooo, we couldn't do that. That might give us incentive to actually fix the billing problem.
    I realize that some of this might sound abrasive or unprofessional. The abrasiveness is a bit of a vent but hopefully it'll make those who are sick of this problem get a little laugh today. As far as it being unprofessional... well, I refer to the old "If you can't take it , don't dish it out." or "Don't start no ____, won't be no ____." Try acting like a professional company with big boy pants and resolve this already. Stop making yourself look like a ma & pa operation who bit off more than it could chew.

    From the screen shot it looks like your operating system is Windows 7 that you are using Internet Explorer as your browser. Correct?
    I would try clearing the cache and cookies on the browser first. Here are the steps:
    In the top right of the browser is a gear-wheel icon. Click on it.
    From the context menu choose Internet options.
    In the Internet Options dialog under browsing history click on the Delete... button.
    Uncheck Preseverse Favorites website data and check Temporary Internet files and Cookies. Then click the Delete button.
    Close and re-open Internet Explorer.
    Does the Join process now work?
    If not please try another browser such as Firefox or Chrome.

  • I bought Iproxify throught app store and it does not work. I contacted the creator but I have not had any answer. What can I do to get my money back? and please take him down.

    I bought IPROXIFY throught APP STORE and it does not work. I contacted the creator and he has not answered.
    How can I get my money back? and please take him down of your page as we (users) think that we are buying products that worked backed up by MAC.
    Looking forward for an answer in order to keep buying in APP Store

    This article may clear up some confusion you may have regarding third party developers and Apple.
    The Mac App Store Discussion, what is it for?

  • Why didn't it take the money from my account?

    i signed up for itunes using a visa card several days ago and today when i looked at my account from my bank online no money for itunes had been taken out! how would i check to make sure everything with my itunes is okay? and why didnt it take the money? do they send me an actual bill in the mail? itunes accepted my card number and information so how do i know it didnt do something wrong? please help!

    Did you purchase tunes? If so were you able to download the tunes? If yes then you made a purchase. Sometimes it takes a day or two to send you a receipt via e-mail to the e-mail address you provided when creating your iTS account - no snail mail except from your CC company for your monthly statement.
    MJ

  • Support for Third Party Apps when they take your money and don't respond

    Does Blackberry App do anything about third party apps that take your money and then don't give you what you paid for or respond?  I paid $4.99 for Jeweled game from getempower, it downloaded and worked a bit, then it said I needed to Register.  When I clicked Register, nothing happened, it just said "checking registriation" forever.  I clicked on the Support Email provided and it returned an error saying "We get too much spam so you can't email us anymore, so please go to our website for support."  So I went to the website www.getempower.com, and got to the Support form and filled it out, and it said "you cannot submit form until you choose the app" but when I tried to choose the app it wouldn't let me.  I can't see anywhere else on the web page to contact them. So I paid for the game but it won't let me get to it.  I looked at the reviews and it looks like several other people have had this same problem.  I guess I thought buying something through App World would be trustworthy - App World, do you stand behind the vendors you allow to sell on your site?

    Hi and Welcome to the Community!
    Firstly, as a user-to-user community, no one here can answer your question with any level of authority whatsoever. This site is not a channel for any formal communications with RIM. All support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into RIM at no charge to the end user...and that is the required path for formal support for issues such as yours (including requests for refund, if you choose to go that route). So, your escalation path is not here, in these forums. 
    But, have you tried removing and resinstalling the app? And/or clearing the AppWorld cache?
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Mariah Carey CD I ordered in May, I never received it. Please refund my money.

    I have been an active member on these boards. I have read as much as I can and I write from time to time. I have been so busy in my life as well. In the process, I did not remember my Mariah Carey CD I ordered. I never got it, but have received everything else. I have as I said been so busy. I wound up buying the Mariah Carey CD in person, but not sure how to proceed. I never received the item in the mail. I did contact Best Buy for a full refund. I paid using PayPal with my credit card. I would appreciate at this point a full refund. I did though receive all my other items I ordered, but not the Mariah Carey CD. Please refund my money for this Mariah Carey CD. I also never meant to take so long. I have been busy. Please refund in full my money for the Mariah Carey CD. A refund only. Thank you.

    Hello there sharistein,
    I hope you are doing well and I’m glad to see you’ve continued to participate on the forum! With everyone’s busy schedules, it can be difficult to remember what we have and have not taken care of. 
    It seems you posted in regards to the Mariah Carey CD in the end of May, which Alex responded to. You can review your post here. I am sending you a private message to follow up with this post. You may view this private message by signing into the forum and clicking the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Please take a survey about Help and Community Help.

    Now that youve all had a chance to use the new Community Help system, please take a few moments and let us know what you think.
    The best way is to fill out the survey that is behind the
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    In case you havent been exercising the new
    Community Help system, please give it a spin.
    If youd rather just send me a message instead of filling out a survey, go ahead and send me email at kopriva [at] adobe {dot} com.
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    The question that most individuals ask is how can a person be sure that it is the good time to perform an alcohol or drug intervention. Some signs can be seen and once one is aware of them, its easier to decide a great time for an intervention. For example, a dependent person that drinks alcohol or does drug on a regular basis might begin changing his or her habits, spend ridiculous quantities of money to continue their dependency, less communication with the people that surround him or her, loss of weight, etc
    mukesh
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    The LightSwitch team wants to hear from developers building LightSwitch applications or Cloud Business Apps!  Please take a few minutes to complete the short survey that the team has composed. 
    We really appreciate your feedback!
    http://aka.ms/CBA-Usage-Survey
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    Hi Dave,
    you seem to be the only one who tries to communicate with us which is great:-). I think it doesnt make much sense to ask if we develop any new apps in Lightswitch. You should probaby ask something like "would LS be a tool of your choice for a new project
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    and frameworks, more mature and more flexible and most of them are for free. To be honest, LS HTML client is (compared to the SL one) just a bad joke - doesn't expose computed properties, default values, localization is poor...(just few main reasons) but the
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    Well, from the current point of view it was the worst decision I've ever made in my professional life.
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  • Can you please take a look at my TM Buddy log and opine on what the problem is?

    Pondini,
    Can you please take a look at my TM Buddy log and opine on what the problem is?  I'm stuck in the "Preparing Backup" phase for what must be hours now.  My last successful backup was this morning at 7:16 am.  I did do a series of Software Update this morning, one of which, a security update I believe, required a restart.
    I'm confused as to what the issue is, and how to get everything back to "it just works".
    Many thanks in advance.
    Starting standard backup
    Backing up to: /Volumes/JDub's Drop Zone/Backups.backupdb
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
    Event store UUIDs don't match for volume: Area 420
    Event store UUIDs don't match for volume: Macintosh HD
    Error: (5) getxattr for key:com.apple.backupd.SnapshotSt

    Time Machine can't read some data it needs from your backups (each of those date-stamps is one of your backups). 
    That's usually a problem with the drive itself, but could be the directory on it. First be sure all plugs are snug and secure, then see if you can repair it, per #A5 in Time Machine - Troubleshooting. 
    If that doesn't help, post back with the results.  Also either tell us what kind of Mac you have, what version of OSX you're running, or post that to your Profile, so it's accessible.  
    This is unrelated to the original post here, so I'm going to ask the Hosts to split it off into a new thread.  Since you've posted in the Lion forum, I'll assume that's what you're running.  You should get a notice from them

  • I bought a £15 itunes card to download some music on to my iphone but it wont take any money off it and keeps asking for my card details,

    This is the first time i have brought an itunes voucher to use on my iphone, i have been able to redeem it and it shows up on my account but it wont take any money off it and it just keeps asking for my apple id all over agin and for my card details....... slowly loosing the will to live and all the help websites just use all these terms i dont understand, Any help will be much appreciated!!! Thanks

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT2693 Please give me credit or my money back because I tried everything and still have a proble. I purchased it from amazon and worked fine. Please return my money or give me credit on my accout to resolve this .....Thanks

    Please return my money or give me credit on my accout. The downloan would not work and have tried everything. I purchased it from amazon and works great. So please credit my account. THANKS

    THANK YOU SO MUCH stussaar!
    My Mother did what you said for the Spam and my number was in there about 100 times. She deleted all them. Deleted me as a contact and then rebooted, then she text me and I text her back and I went right into the Spam again. I told her to tell TMobile this so then can maybe help and remove my number from Spam on their end.\
    Thanks you so much! you got us 99.999 % the way there!!
    I appreciate your help!!!!  I hope this worked also for your problem!!
    Thanks again!!!
    Mike

  • I have 2 apple ID's and one I could not access that had $15 and for some reason it made me create a new apple id, I now have $25 on both accounts. how do I take the money and put it on one account?

    I have 2 apple ID's and one I could not access that had $15 and for some reason it made me create a new apple id, I now have $25 on the new account. How do I take the money and put it on one account? 

    You can't merge Apple IDs.  What you could do is set up your phone to use the same iCloud accout you are using on your Mac.  To do this, go to Settings>iCloud and turn all synced data (Contacts, Calendars, etc.) to Off.  When prompted, choose to keep the data on the phone.  When everything is off, scroll to the bottom and tap Delete Account.  Now add the iCloud account you set up on your Mac (with the same Apple ID) and turn syncing back on for Calendars, Contacts, etc.  When prompted, you will probably want to choose merge, to merge the data on your phone with the existing data on this iCloud account.

  • My ipod is showing ont he desktop of my mac but not in the itunes side bar very annoying and itunes do not support me here in saudi arabia but happy to take my money for products

    My 120gb ipod will not synch with my itunes just keeps appearing on the desktop gett ing very frustrated as i cannot get any assistance from itunes as i am currently working and living in saudi arabia.  Tried to pay for this on one off support but funny enough they will not call me here.  They are happy to take my money but not offer any support to me I have 4 ipods 2 i phones a mac and various other apple items this is annoying seems to be a recurring problem for people but looking through forums cannot find a solution

    When you connect the iPod to the Mac, what do you see on the iPod screen?
    Is there any message from iTunes?
    Check and enable that the iTunes Alert is not switch off.
    refer to this Apple support article on alert switch.
    http://support.apple.com/kb/HT2527?viewlocale=en_US
    Have a nice day!

  • Dear Verizon, since you ruined my phone, please take it back

    Dear Verizon,
    I've been using you for mobile service ever since you were Bell Atlantic.  I've been a loyal customer and haven't really asked for anything from you other than your usual good data and voice service in exchange for a fair price.
    However, you chose to push out an Android 4.3/HTC update which has effectively ruined my phone.  There is no legitimate (e.g. not-a-custom-ROM) way to reverse what you've done, so I'd like you to please take the responsibility for this and allow me to return my phone or exchange it for another model.  What do I mean by "ruined"?
    - The wifi on the phone regularly "forgets" the passphrase to my work and home networks (about every 1 to 24 hours).  It also won't stay connected for very long after I re-enter my passphrase.
    - The wifi shows that I'm connected to networks that are no longer in range, and haven't been in range for days.
    - 4G service is often about as slow as a 28k modem, when it works at all.  This is in areas where I've known it to work reliably and speedily before, particularly at home and work.
    - You installed more adware on my phone in the form of apps that I will never use and can't remove.  (Which, as far as I'm concerned indicates to me that you claim some form of ownership of this device, so I guess if you own it you might as well take it back.  It's weird though, because I thought it was mine).
    Since I effectively have no (or at best, intermittent) data service of any kind on my phone, I think that it's fair to say that it's been ruined.  If I wanted a data-less phone I'd move back to 1996 and get a Palm Pilot.  Oh, and I'm still paying for your wonderfully red map of the United States that you feature on your commercials while receiving little of the benefits.
    These problems started immediately after the installation of the last software update, and the phone worked reliably and well for all the previous months that I've owned it.
    I've tried all sorts of remedies as recommended on various forums and blogs.  None of it helps.
    Incidentally, I've never been a fan of custom ROMs because they're unsupported by the manufacturer and service provider which could theoretically lead to warranty issues in the future.  But when the service provider and manufacturer are the ones making my phone worse instead of better, then I guess there's no harm in installing a ROM.  But I'd rather you just allow me to return the phone.
    You know what, maybe I'm being a bit harsh.  You can take the phone back and fix it.  But if you expect me to waste hours troubleshooting a problem that you've caused then you're out of your minds.
    Regards,
    Scott

    how many times have Verizon reps told you to do a factory reset? from what I'm reading that seems to be their solution for every android issue these days.

  • Wrong payment, Please refund the money to me!

    Der Skype,
    Hello, I didn't purch package, Why charge me  CAD30.48???????????
    I remember that years ago, I had a skype, and always been keeping charge from my visa card. I hate it!!!!
    Then I closed that account.
    after one year, my friends suggested me use skype again, and I opend nother account, but now it's the same thing, same problem. SKYPE wrong charge my credit card, and I can not find anybody to fix the proble. I very upset about that. Skype, Such big company, so many years still haven't fix the problem. I feel not safe to use skype anymore.  NO Trust!
    Please refund the money to me. I will close the account.  The wrong charge information as below:
    Skype Name: [---]
    Product name: 15% discount, Package
    Total amount: CAD30.48
    Transaction date: Jun 3, 2013
    Order number: [removed for privacy]
    Order status: Delivered
    I did not purchase as above. It's totally wrong charge! Please refund the money to my credit card. I am will not accept the amount.
    Thank you!
    Thank you.

    Hi, zdtour, and welcome to the Community!
    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!
    If the charge you report is a fraudulent charge, the next step is to change your Skype account and payment method account passwords immediately if you have not already done so.  As a proactive measure, you may also wish to run your preferred anti-virus/malware/spyware software using the most recent virus signature files available. 
    Then, if you can not cancel the errant subscription yourself in your account, you will need to contact Skype Customer Service for further assistance.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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