Possible hardware issue?
Before I get started let me say that I have the iPhone 3G 16GB, the latest firmware version 3.0.1.
Well lately it seem's like my iPhone works when it wants. For instance, the slider is unresponsive at times, apps on the home screen are also at times unresponsive to my touch. Causeing me to miss calls sometimes. Sometimes things are unresponsive and other times the iPhone works as it should.
Secondly when I go to browse the internet on the phone it is super slow. AT&T doesn't have 3G in this area so I'm used to the slow EDGE network, but lately my connection is so slow that I've been getting error messages saying: "Cannot Open Page Safari could not open the page because the server stopped responding.'' I hit the refresh icon, and I constantly get the same results.
Sometimes Safari will load the page(s) faster than normal, however once the page is finished loading it's just a blank screen. When I hit the refresh icon it will then lag when it comes to opening the page, to the point I eventually get the server has stopped responding message.
I've did the whole holding down the sleep wake button thing, even keeoing the phone off for a good 15 minutes, still get the same thing, yet I've got full AT&T coverage, and the little E icon is still showing.
I've even tried restoreing the iPhone as a new iPhone and still have the same issues. I had gotten so frustrated that I gave Apple a call, since the phone is still under warrenty and the woman I spoke with said it sounded like it may be a hardware issue with the phone scheduled me for an appointment at the nearest Apple store tomorrow afternoon.
Has anyone else experienced similar issues? If so did you go to an Apple store and, if you did what did they say was wrong with your phone?
Hi Jason, Yes I have a case-mate case for the iPhone which by the way I do not reccomend, because it has scrached the back of my iPhone badly. Yes I've tried removing the case and like I said earlier sometimes the phone works fine as far as responses go, other times the whole thing just freezes on me.
We do not have 3G where I live so I'm doomed to useing the EDGE network, and I have no home internet at the moment (Im useing a public wi-fi account) however for some reason since updateing to 3.0 and 3.0.1, the phone is unable to pick up most Wi-Fi signals around here. I've even taken a walk about 5 miles up the road from where I live and still am un able to get safari to load.
As far as stocks and such go, the news section is so slow to load at times that the phone automaticly dim's the screen in an attempt to conserve battery power and eventually shuts off.
Similar Messages
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Webcam and usb drive not working--possible hardware issue?
Hello,
I recently purchased a Lenovo ideapad U510 with Windows 8. I bought it as a returned machine but the Staples employee didn't know why it had been returned and thought it was just because the buyer didn't like Windows 8. When I first set it up I kept getting an error message that my usb device was not recognized, even though I had never plugged anything in. As I was leaving the country, I dismissed the issue and decided to deal w/ it when I returned to the US, since my other usb drives worked fine.
However, later my integrated webcam stopped working as well. It worked one time when I used Skype but not after that. I checked online forums for possible solutions, and most said I needed to download an updated driver. I didn't think this was the issue b/c when I went to device manager and tried to update my driver for the easycam, it said I already had the most up-to-date driver. I have uninstalled drivers, downloaded and re-installed drivers, and even refreshed my computer, all to no avail.
Here are the error messages I receive:
In device manager>view>show hidden devices>imaging devices>Lenovo EasyCamera, device status says
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
When I try to run the Bison setup: Lenovo EasyCam has not found!
When I try to run the Chicony setup: Setup failed! Please Plugin camera and install driver again!
So, I'm thinking it's not a driver issue, but I'm not a techie and don't know what else it could be. Wondering if the usb problem and webcam problem are connected. Found another forum post that said maybe the webcam is not connected to the motherboard...suggestions?
Thank you in advance for your help.I am certain it is a hardware issue from the problems youre describing. I would contact Lenovo. They may try to have you purchase their "software" support, but don't let them. I had wifi issues and they tried to make me spend $90 because I was too lazy to figure it out on my own.
Make sure when you're calling support that you tell them that you restored to factory default and before you send your computer in, back up your data. Also tell them that it's a new computer and you do not want to pay for shipping... They will most likely comp you shipping in both directions. -
Server 2012 fresh install - Running at a crawl. Possible hardware issue?
Hello All,
I have recently purchased a used server and just fresh installed Server 2012 to evaluate it, and I am experiencing a issue with it running very slow. So far nothing has been setup or installed besides the OS, hard drives, and a external usb drive,
so it is pushing me to believe my issue is hardware related.
First let me describe the issue more. Basically everything is slow to load. Control panel takes 20 seconds... trying to load disk management and other snap in from administrative tools all take 15-20secs+ and first come up in
a greyed out window or the administrative tools window goes to "Not Responding" for a few seconds then loads it.
I do not think it is due to the fact the server is used with slightly dated hardware as it has Dual Quad-Core 2.66 Xeons & 16gb ECC Ram, so I was thinking their must be a bad piece of hardware in there? Maybe bad ram?
Anyway I plan to start hardware diagnostics, but I just wanted to see if anyone had any insight or suggestions for me. And to verify if this sounds like a hardware issue to you as well.
Thanks!Windows 2008 R2 that is on top of the list of supported operating systems. It is a good choice for some testing with M350 G5. Then you can test the in-place upgrade and application compatibility test will tell you, which component makes the problem.
If for example onboard NIC is not compatible, then you can use another NIC card that is compatible. When it is RAID controller (very often), then either use another RAID or single HDD (it is test only, not for production environment).
You can explore the virtualization path. Get know if appropriate hypervisor from VMvare is compatible with this hardware is also compatible with Windows Server 2012 R2. VMware forum may answer your question on virtualization. Working in virtual environment
will provide some experience too.
Majority of current desktop equipment allows you for testing Windows Server 2012 R2. There are some exceptions, namely "high end game machines" that make you to find remedy for drivers (example
MAXIMUS IV GENE-Z - here is a need to adapt inf file for NIC, because of there is low end NIC on motherboard.)
For low performance issues use native tools like Performace Monitor and diagnostics - Event logs and Device Manager. For detailed analysis consider Sysinternals tools.
HTH
Milos -
Computer won't boot to windows - Fail in Start-Up Tests - Possible Hardware Issue
My mate has given me his laptop to try and fix but when i runf the hp start up tests id comes up with this:
can anyone help?Hi,
Now the image is viewable, it would look like the Hard Drive has failed and will need to be replaced.
As a further test, if you wish to rule out a possible ( although far less likely ) problem with the sata controller, you try the following.
1. Create a bootable Ubuntu CD - a guide on creating an Ubuntu CD and the download can be found Here.
2. When created, follow the guide on the link below to Try Ubuntu.
http://www.ubuntu.com/download/help/try-ubuntu-before-you-install
The 'Try Ubuntu' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ), this would tend to confirm that the problem is just with the HDD.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
X201 microphone - hardware issue?
Hello,
My x201 microphone is not working (neither internal or mic jack)
I have tried most of the solutions I have been able to find online including:
- reinstalling drivers
- checking in control panel > sound > recording to see if microphone is enabled.
- making sure microphone is not muted in speaker mixer
Any ideas on what could be the issue?
Could it possibly hardware issue?hey tlee,
uninstall all thinkvantage software and drivers from your unit.
then go to out support site via http://support.lenovo.com . download the latest thinkvantage software/driver and reinstall them
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SG300-28P - POE not correctly supported on all ports - possible firmware or hardware issue
So, I spent some time this weekend troubleshooting the issues I've had with the new SG300-28P switch and POE to many of my devices in the office. As a recap, I cannot utilize all of the 24 POE ports on the switch for POE purposes. Really only every other port [with a few odd combinations thrown in between]. In addition, the SG300-28P switch, on occasion, is sending POE to non-POE devices [e.g. my Ruckus Zone Director 1106].
Here are my POE devices [all 802.3 af-compliant]:
3 Ruckus 7982 access points
1 Pakedge access point
2 home-automation controllers
2 Polycom voip phones
I called Cisco support several times in regards to this problem, and they figured it was a hardware issue - a faulty switch. So, Cisco sent me a replacement SG300-28P, which I hooked up today. The exact problem still occurs. Default configuration [fresh out of the box]. No way I can land, for example, the 3 Ruckus 7982 AP's on ports 1, 2, and 3 [or ports 1,13, and 2]. I have to put them on ports 1, 3, and 5 in order for them to power up. In addition, I can't plug any other POE devices on the ports either between or below them. I had to skip another port bay. This is very odd behavior!! Two Cisco SG300-28P's in a row with the same problem.
However, I also had one of the new Cisco SG300-10P switches in my possession for a recent project of ours. I decided to hook up the same POE devices to this switch. ALL POE devices were recognized and worked! No need to skip a port. And it didn't matter what device was plugged in first or not. I am now convinced that it is either a hardware issue [bad power supply/transformer?] inside all of the SG300-28P switches, or a firmware issue.
Both of the SG300-28P switches were running firmware 1.1.2 [the latest on Cisco's website]. So, I decided to install an older firmware version on the SG300-28P switch that I'm returning [installed 1.1.1.8]. Here's what I found out. I could then plug 2 POE devices [e.g. two Ruckus AP's] in adjacent horizontal ports, but not three in a row. In addition, not all adjacent ports. It's funky. For example, I could plug an access point in ports 20 and 21, but not in 21 and 22. No rhyme or reason in how it worked. And I still couldn't plug an access point in adjacent vertical ports [e.g. ports 1 and 13]. BUT...
It's interesting that the same exact switch that would not initially allow 2 horizontally-adjacent POE ports to be utilized WOULD allow 2 horizontally-adjacent POE ports to be utilized when running a different firmware version. It's also interesting to note that when plugged into a "non-working" POE port, the SG300-28P would actually make a small whining noise. Very subtle noise; I could hear it when approx. 1ft away from the switch. The noise was not noticeable when ports were skipped [and POE actually worked]. Therefore, I believe that Cisco has some SG300-28P firmware bugs [at least in the last two versions of firmware] that is not truly allowing all 24 ports to utilize POE correctly. This problem does not exist with the SG300-10P switch.
I'm really interested to hear what Cisco's reply and findings on this matter would be. And would welcome a reply from one of their senior support team members/managers who could actually experiment with this, too. In addition, I'd like to know when they think a solution could be created if it's firmware-related. If hardware-related, I don't think I'll be recommending any 28P switches in our projects. Perhaps just the regular SG300-28 with a separate SG300-10P. It's a shame because the SG300-28P is more of a bargain when compared to the two separate components.show power inline
Port based power-limit mode
Unit Power Nominal Power Consumed Power Usage Threshold Traps
1 On 180 Watts 13 Watts (7%) 95 Disable
Port Powered Device State Status Priority Class
gi1 Auto On critical class0
gi2 Never Off low class0
gi3 Auto Searching critical class0
gi4 Never Off low class0
gi5 Auto On critical class0
gi6 Never Off low class0
gi7 Auto On critical class2
gi8 Auto Searching low class0
gi9 Auto Searching low class0
gi10 Auto Searching low class0
gi11 Auto Searching low class0
gi12 Never Off low class0
gi13 Never Off low class0
gi14 Never Off low class0
gi15 Never Off low class0
gi16 Never Off low class0
gi17 Never Off low class0
gi18 Never Off low class0
gi19 Never Off low class0
gi20 Auto Searching low class0
gi21 Never Off low class0
gi22 Auto Searching low class0
[0mMore: , Quit: q or CTRL+Z, One line: gi23 Auto Searching low class0
gi24 Auto Searching low class0
show power inline gigabitethernet xx (for each device plugged in)
Port Powered Device State Status Priority Class
gi1 Auto On critical class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is on - valid resistor detected
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 3
Invalid Signature Counter: 17583
Port Powered Device State Status Priority Class
gi2 Never Off low class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is off - user setting
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 0
Invalid Signature Counter: 0
Port Powered Device State Status Priority Class
gi3 Auto Searching critical class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is off - detection is in process
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 2
Invalid Signature Counter: 1
Port Powered Device State Status Priority Class
gi4 Never Off low class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is off - user setting
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 0
Invalid Signature Counter: 0
Port Powered Device State Status Priority Class
gi5 Auto On critical class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is on - valid resistor detected
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 0
Invalid Signature Counter: 0
Port Powered Device State Status Priority Class
gi7 Auto On critical class2
Power limit (for port power-limit mode): 15.400W
Port Status: Port is on - valid resistor detected
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 0
Invalid Signature Counter: 0
Port Powered Device State Status Priority Class
gi13 Never Off low class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is off - user setting
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 1
Invalid Signature Counter: 0
Port Powered Device State Status Priority Class
gi14 Never Off low class0
Power limit (for port power-limit mode): 15.400W
Port Status: Port is off - user setting
Overload Counter: 0
Short Counter: 0
Denied Counter: 0
Absent Counter: 0
Invalid Signature Counter: 0
show interfaces advertise gigabitethernet xx (for what ports are of interest)
Port: gi9
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement yes no yes yes yes yes
Oper Local link Advertisement - - - - - -
Oper Remote link Advertisement - - - - - -
Priority Resolution - - - - - -
Port: gi10
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement yes no yes yes yes yes
Oper Local link Advertisement - - - - - -
Oper Remote link Advertisement - - - - - -
Priority Resolution - - - - - -
Port: gi11
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement yes no yes yes yes yes
Oper Local link Advertisement - - - - - -
Oper Remote link Advertisement - - - - - -
Priority Resolution - - - - - -
Port: gi21
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement yes no yes yes yes yes
Oper Local link Advertisement - - - - - -
Oper Remote link Advertisement - - - - - -
Priority Resolution - - - - - -
Port: gi22
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement yes no yes yes yes yes
Oper Local link Advertisement - - - - - -
Oper Remote link Advertisement - - - - - -
Priority Resolution - - - - - -
Port: gi23
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement yes no yes yes yes yes
Oper Local link Advertisement - - - - - -
Oper Remote link Advertisement - - - - - -
Priority Resolution - - - - - - -
Yoga Pro 2 - Display not recognized in windows (Driver or Hardware issue?)
Out of warranty by a month!
Yoga Pro 2 - 256gb, installed new wireless card a month ago. Windows 8.1
The touchscreen still works while the screen is black.
System restarted after sleep mode I think.
The Lenovo logo is displayed, seems to load windows, but when windows loads (I don't see it load so this is an assumption) the screen blanks and the black light is on.
I can connect an external monintor which will connect after a return from sleep mode(odd). Which then turns the backlight off.
When on the external monitor the internal display is not even recognized by windows.
When I boot in safe mode, the internal screen works fine with of course limited capability.
I have reloaded display drivers from the support site.
Right now my internal monitor is not recognized by windows and is dark, and I can use an external monitor.
Anyone have any clues as to what my be going on? Hardware, driver etc???
What information can I provide?
Solved!
Go to Solution.This is a pretty weird issue with conflicting observations.
1) Screen works in Safe Mode but not in regular boot. (So, not hardware issue)
2) Display works on external monitor in regular mode. (So, not drivers issue)
Did you install the wireless card yourself? Did you unplug the display cable while installing the card?
Could you re-open and check that all connections are good?
Is the Wi-Fi card working well?
I would also recommend a complete reset of the laptop to eliminate the possibility that this is a corrupt driver. You can use the NOVO button to reset your laptop. Make sure to make a backup on external drive for your personal files.
Current System - Lenovo Y510P, GT755M SLI, 8GB RAM, 1TB HDD + 24GB SSD
When your plans fail, your Real Story begins!! -
my i phone 4s camera is not working... tried everything but of no use...may be the hardware issues.Then how to resolve it? warranty is void..suggest please!!!!!!!
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). If each of these has been tried and the issue still occurs, the only option left is to take to Apple for evaluation and possible replacement.
Out of Warranty replacement is $199US. -
Hey everyone,
So I've had my iphone 4 for about 3 months now. It was working perfectly until last week. The camera shutter will not open for some reason. I can't use the front face or the regular camera. This also does not allow me to facetime. I would turn off the iphone, cancel all the apps, and SOMETIMES it would work, but now it just doesn't. Now the weird thing is that when I downloaded third party camera apps from the apple store, my regular camera was working, but my front face camera was not. Also facebook allows me to snap photos, but not front face photos....
I'm not sure if this is a hardware issue, only because my iphone was working perfect for months before this problem occurred. Should I restore it?
I've had such terrible luck with iphones, if i can't do anything about it and Apple has to replace it, this is the second time i'm going to have to replace the phone since getting the iphone in april.
PLEASE HELP!A simple search via the forums here or google would have revealed a multitude of posts about this issue, basic troubleshooting, and possible resolutions.
The "More Like This" section to the right of the posting should also be helpful. -
The built-in iSight on my 17" iMac doesn't seem to work anymore. I believe it's a hardware issue because it doesn't show up in System Profiler and all the applications that uses it tells me that its either not connected or that its in use. I've read somewhere that a lot of MacBooks have the same issue but is fixed by removing the LCD screen and re-attaching the cable thats connected to the iSight camera. Since mine's an iMac, I can't possibly do that and hours of searching for a solution on Google proves of no help.
What should I do?
Thanks.Hello TwistedManner
Follow the steps in the *How to Troubleshoot iSight* article below, then if it's still not working you need to contact Apple or an Apple Service Provider for service.
http://support.apple.com/kb/HT2090?viewlocale=en_US
Dennis -
Possible DNS issue with AirPort Express basestation?
Hi all -
Up until recently my Airport Express has been working great. This past weekend I started noticing that website browsing became slow, and some websites would not come up at all (e.g. popular sites like wordpress.org).
Otherwise my internet connection works fine (email works, browsing for the most part is normal for all computers on the network, pc and mac).
I read that this could be a possible DNS issue. I unplugged the AE basestation and plugged my Powerbook directly into my cable modem and was able to get to all websites that I couldn't get to while using the AE. That, and browsing was a heck of a lot faster (it seemed).
Can anyone help me out and point me to a specific setting on the AE that I can toggle, correct, whatever, to solve this (possible) DNS issue?
Thanks!
JeffDear Henry, Thanks for your reply, and we are sorry for having intruded upon the wrong thread with our troubles. Perhaps you could point us to the most pertinent thread. Further pushing credulity Might you assist us further?... We have checked every floor in the building and no new equip has been added, though I can't speculate on the 'hood at large. We added a Time Capsule to the mix hoping that might bring back some stability and speed, but results aren't very promising so far. perhaps you might point us to a resource for professional help, or web sites that may help us define and implement something beyond the ad hoc system we have currently. We have read through the Apple docs regarding Designing Networks, and though informative they don't necessarily explain the nuances / consequences of different configurations, for instance, that WDS will adversely affect net speed. Thanks in advance for your input (should you wish to assist). If you are so inclined I can provide the snap shot of our list of hardware. And again apologies if we are in the wrong place.
-
I just picked up a Retina MBP 4 days ago. So far I've mostly just done light web browsing on it (using Google Chrome Canary), maybe ten hours of total usage. It's died to the Grey Screen Of Death (GSOD) three times so far. Is this likely a physical hardware issue, or are there some software kinks they are working out? Should I try to return it within 14 days, or take my chances getting it fixed if it turns out to be a hardware issue?
This is my first mac (previously all thinkpads), and I have to admit that if a windows laptop BSODed on me three times it would be in the return mail, and I wouldn't even bother to re-order. This is because I have enough experience with windows to know that three BSODs doing nearly nothing is absolutly a hardware problem. What's it like on the Apple side of the fence? Is this probably a hardware issue, or possibly poor quality control on drivers?Digging in a little deeper, I found the location of the kernel panic logs, and all three of them look like they are the same Intel HD4000 driver bug ticked by Google Chrome which is talked about here.. Perhaps it's not bad hardware after all.
https://discussions.apple.com/thread/4086406?start=0&tstart=0 -
One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
Okay here is my problem: I bought an iPhone 5c about two months ago, and recently knocked it in my pocket and damaged the digitiser – although not the glass, but it is currently unusable. However before that it started really playing up.
Primarily, it stopped being able to tell the time – which does not sound like a big issue, but is in fact a real pain as it throws out all my real-time apps, as well as making all my messages come through completely out of sync with each other. The time just seems to have slowed down, no matter if it is on ‘Set Time Automatically’ or ‘Set Time Manually’ – in half an hour it normally only forwards two or three minutes. Then the Bluetooth would not work, and then the same with the wifi – they just sat there with the turning on icon staying on and not changing. The next thing that happened was that my messages that I’d sent to people would occasionally send to other contacts over imessage completely randomly without me doing anything!
I know these are hardware issues and covered by Apple’s warranty, and they would replace my iPhone if those were the only problems, but as the digitiser is cracked I have to pay £177 pounds before they will even look at it to replace the glass, and that is just so I can send it off again afterwards for them just to give me a fresh phone anyway!
It is also not an option to do a self repair or go to a phone doctor as both of these will use non-apple parts, and void my warranty.
I really am stuck as I don’t have that kind of money for a repair at the moment, and still feel like it would be a complete waste of time for a phone that is currently not working anyway that they would just replace. Is there anything I can do?"Is there anything I can do?"
Yes, you can exchange the handset for a refurbished out-of-warranty product for £216.44 (includes shipping + VAT). Treat your objects like women - with love, and respect. -
Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.
This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.
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