Premiere Elements 9 DVD's won't play in Sony players

This problem spans "Pre 3, Pre7, and Pre9" where the DVD's made on any of these versions will NOT play in any of the three Sony DVD players we have. I upgraded from ver 3 to ver 9 (trying 7 on the way) to solve this problem but NO luck. Adobe tech. sent me to this forum to find the answer but no luck, here's what I've got.
     The video I'm trying to burn was captured by "Pre 3" from my digital 8 camera of my grandson (home movie)
     Tried the DVD's in our Sony's with no luck but the DVD will play in our Panasonic and on all of our computers.
     Updated the firmware in one of the two DVD burners in my computer to see if that made a difference . . .NO. . . (burned a DVD with 3,7,9 ver. on two different burners, no luck
     Loaded the same video into Roxio 8 and did a "SIMPLE" burn to a DVD and it will Play in anything i put it in.
I've got 13 grandchildren and a lot of digital 8 movies of them I want to share through DVD's but Premiere Elements is putting the stops to that. The only way I see to solve the problem is to do all my burning with Roxio and not use the DVD burning portion of Premiere
Can anyone HELP?

In your workflow, the variable seems to be the physical Burn. PrE creates 100% DVD-compliant files in the VIDEO_TS folder, and that is shown by using Nero (or Roxio, or ImgBurn). Same files - good discs.
For me, one of the biggest weakness in the total DVD (or BD) authoring process with PrE is its choice of burn speed, and no ability to alter that down. The thinking, at least as I interpret it, is that getting the process done as quickly, as is possible, is a boon to the user. I feel that it is not. For the few moments that are saved in the Burning process, if one has to re-do just one disc, that is lost. The biggest time consumer is the Transcoding step, and not the physical Burning.
I happen to use another Adobe program, Encore, which does allow me to adjust the Burn speed. If I did not, I would always use ImgBurn, as it allows that speed change, plus it writes pure files. From some descriptions, Nero and Roxio both alter things slightly. Usually, that will make no difference, but many have had issues. One area, where these issues can arise, is when one tries to Import the resultant VOB's into a program, like PrE, or PrPro, is that they do not Import perfectly all of the time. That is because they are no longer 100% DVD-compliant, though the files fed to it, probably are. I cannot give specifics of where the changes are made, as I do not know either program, let alone their inner workings. Maybe others can provide useful details here.
Good luck, and I hope that the use of another Burning utility will get you 100% playable discs, but just remember that no DVD player is certified to play ANY burned disc - only commercially replicated disc, which are produced by pressing with glass masters - totally different, than Burning.
Hunt

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Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files

I dowlnloaded Premiere Elements 4, and when I import mp4 files, the video plays but the audio will not. I've also tried to import .mov files, and an error message pops up that says "Codec missing or unavailable." I downloaded the latest version of Quicktime, but that didn't change anything. The files will play back on the video camera, but I"m having trouble with them on my computer. The audio on the mp4 files plays in Quicktime, but not the video, and vice versa when I import them into Elements. Any suggestions?

Does Quicktime Pro also edit .mov files on a PC?
Date: Wed, 27 Nov 2013 07:53:14 -0800
From: [email protected]
To: [email protected]
Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    created by Steve Grisetti in Premiere Elements - View the full discussion
Premiere Elements 4 pretty much works with tape-based digital video. That would be video from a miniDV or HDV tape-based camcorder. It doesn't handle other formats very well.
If you plan to edit MP4s, you definitely want to upgrade to a more current version of the program. If you can't install a current version of the program, you may need to address issues on your computer (such as an outdated operating system or underpowered hardware configuration).
Short of that, you could buy Quicktime Pro from Apple for $29. It will edit MP4s, even on a PC platform.
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After I burn a dvd it won't play in other players?

After I burn a dvd on my Mac, why won't it play in other players?

first, you might have better luck in the correct forum. this is for Mac Pro's
here's the one you want
https://discussions.apple.com/community/notebooks/macbook_pro
Do you want to burn a data DVD or a Movie DVD? If it's the 2nd one, then get iDVD or another movie dvd making application. Most computers don't have that capability
"naturally", you have to go out and get something that'll let you do that
JB

My made DVD's won't play on bluray players

Hello Guys
I have made some DVD's and they play fine on DVD players and Mac computers but won't play properly on a PC and won't play at all in a Bluray player.
My workflow:
SD Footage captured into FCP
Edited with correct sequence settings (matching the clips)
Exported using quicktime, current settings, self made movie
Open quicktime movie with compressor
Drag on DVD 90 mins best and submit
Drop the two compressed files into DVDSP
Make a menu and burn to disc using default settings
Verbatim -R Disc
The disc works beautifully on all DVD players and mac computers but it stutters and freezes on a PC (windows media player) and in a bluray player it just says 'no disc'
Any ideas why they won't work on the PC and in the bluray player?
Any help would be fab?
Cheers,
Mich

Hey
So I have been scouring these forums for similar problems and trying the suggestions and I have the answer woohoo, it was on this thread:
https://discussions.apple.com/thread/3096117?start=0&tstart=0
When I was burning the disc it was saying ' a video_ts directory already exists and I was hitting reuse instead of delete and I hadn't assigned the build to the project folder it was set to default which meant it was saved in library/cache. So I deleted the stuff in the video_ts folder in cache and then went to burn the disc again, I saved the files to the project folder and I hit delete instead of reuse when the pop up box came up and now the DVD is playing in the bluray machine....Problem Solved.
I don't understand why this makes a difference and why the disc played on DVD and mac and not bluray before but by doing this it now works on everything YEY
Thanks Apple Forums

Burned dvd-r won't play in external players

I just upgraded from an iMac G5 to a Power Mac. I was using DVDSP on my iMac and never had any problems burning. I recently burned a small project from DVDSP onto the same exact DVD-R media that I've always used (Memorex) and went to play it on the same exact external DVD player that I've always used (Toshiba), and the DVD wouldn't play. I also tested it out on my friend's sony dvd player, and it also wouldn't play. It plays fine on my computer. I used the same exact settings that I did on my iMac (field order:bottom; two pass VBR; max bit rate of 8.2; "Best"). Out of curiosity, I also tried burning a dvd from iDVD, and that also wouldn't play on the external players. I then tried burning an audio CD from iTunes (again, using the same exact settings and same exact media and external CD player), and the CD wouldn't play, except on my computer. I even tried burning the CD at a lower speed (8x), but that made no difference.
I took it into the Apple store, and they replaced the optical drive. However, as I suspected, that did not solve the problem at all. So here I am having just "upgraded" to a Power Mac from a perfectly good iMac, and I have lost all functionality of these programs. I believe it is an issue with Tiger, since I did not have Tiger on my iMac. I did download the Pro Application Support 3.0 when I first got the power mac, which I thought was supposed to solve problems that people were having under Tiger.
I have also read people's entries here which suggest using Toast to burn with. Honestly, I don't see that as a solution, unless Apple starts including it with their systems. These programs (DVDSP, iDVD, iTunes) all have their own burn functions which are supposed to work. And they did work on my iMac, without fail. Does anyone have any suggestions?

I used the same exact settings that I did on my iMac (field order:bottom; two pass VBR; max bit rate of 8.2; "Best").
It sounds like you have some other issues going on since nothing is working properly it sounds like, usually first thing to check is that bit Rate which is high, but it sounds like nothing is working
Have you tried reparining permissions after the updates? Have you tried making a new user/account and see if that works? Which version of Tiger? Is this a new Power Mac or an older one (in other words is somehow the burner not rated for the media you are using? That one is a stretch....) How about RAM, any after market RAM (like buy a Mac get 512 Meg upgrade) sometimes that RAM is buggy and can cause issues, though never heard of this happening

IDVD authored DVDs that won't play in domestic players

For what it's worth with all the traffic here about discs not playing, here's my experience. Hope it helps. Although the following is a wee bit ranty, apologies.
Having successfully authored many DVDs in Panther with iDVD 2, since completely upgrading (not migrating) to a new machine with freshly installed Tiger and iDVD 5.0.1 I cannot successfully burn DVDs from either iDVD or iDVD .imgs from Disc Utility that will play in anything but my trusty 3 year-old Pioneer 355 or Apple DVD player. This is using the same media (Verbatim) as I have always used.
DVD players take a while to read the disc, then show the main menu (even if the DVD is autoplay). On selecting an asset to play, the player freezes. In fact one Panasonic player I have crashes. I have to power it down and up to get the disc out.
On authoring the same assets with the same structure using the same Verbatim media in DVD Studio Pro 4.0.3 I have complete success.
This to me goes to show that my Superdrive is almost certainly not an issue.
Rather than troubleshoot iDVD further I have decided not to use it at all until I have iDVD 6. I cannot afford to waste more time and money on software (and possibly the way software talks to hardware) that plainly does not work fresh out of the box.
Why do I use iDVD when I have DVD SP? It's hassle-free, fast, and does no less and no more than I need. Until now.
Tom Ackroyd

Sounds a lot like what I went through. Have you modified the theme (such as added a custom background image)? See my earlier post at http://discussions.apple.com/message.jspa?messageID=1689970#1689970 for a complete description of this bug.
- Andy
PowerMac G5 dual 2.5 Mac OS X (10.4.4)

DVD Player won't play some DVDs

My DVD Player won't play certain DVDs. Presumably all commercial DVDs should be playable in the software. Fox discs are a problem. I can get Player to turn on, but after the menu, the screen flashes a reading error, from which it could not recover. Yesterday I tried to play a Paramount disc, and nothing happened. The computer didn't even acknowledge that there was a disc in the tray. A Wolfe Video wouldn't read at first (I got a dialogue box that the disc was blank) but I put it in again and that time it played.
Also, on a side note, I would like future editions of DVD Player to add the feature of allowing the viewer the ability to go backwards a frame at a time, as well as forwards.

Hi, Doug.
This is starting to sound like a different problem. Your original report seemed to apply only to specific DVDs. Now it's with all DVDs. Before we get into how to reinstall DVD player, let's try a few other things that are more likely troublemakers with DVD Player.
1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. Reset DVD Player. Peform all of the following steps before attempting to launch DVD Player again:2.1. Trash the com.apple.DVDPlayer.plist file in your Home > Library > Preferences folder. This file is the preferences file for DVD Player.
2.2. Using Get Info, make sure you are the Owner and have Access of Read & Write on the following folders on your account:• Home > Library > Application Support.
• Home > Library > Application Support > DVD Player.
• Home > Library > Application Support > DVD Player > Settings.If not, correct the permissions accordingly using the Owner and Access pop-up menus in the Details sub-panel of the Ownership & Permissions panel of the folders' Get Info windows.
2.3. Trash the contents of your Home > Library > Application Support > DVD Player > Settings folder.3. If none of the above sorts it out, let's see what Console can tell us: After the problem occurs, make note of the time, then immediately check the ends of these Console logs for clues that may have been logged when the problem occurred.
4. Note that none of the above rules out the possibility that your optical drive has become defective.4.1. Can you burn DVDs, e.g. even data DVDs from Finder?
4.2. See if the freeware VLC Media Player (nee VideoLan Client) can play the DVDs.Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
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On loading Premiere Elements 9 it won't move on from the disc menu screen

On loading Premiere Elements 9 it won't move on from the disc menu screen. Have downloaded the patch which sorted the problem for a time, but have locked up again.

Which "disc menu screen" are you talking about?
Are you talking about the installation menu screen that comes on when you first put the installation disc in your computer's disc drive?
What operating system are you working on? If Windows, have you manually gone to Windows Updates, set the option to download Microsoft Updates and downloaded all of the available updates, including the ones that don't download automatically?

My 10.6.8 macbook pro's DVD player won't play a movie from Netflix. The DVD does play on a 10.5 mb pro. So DVD is ok. Message says "not permitted" when I click play. Is there a compatibility issue? Or something else?

My 10.6.8 macbook pro's DVD player won't play a movie from Netflix. The DVD does play on a 10.5 mb pro. So DVD is ok. Message says "not permitted" when I click play. Is there a compatibility issue? Or something else?

Hello:
This is not an area I have much experience in......I rarely insert DVDs and I have never had a similar problem.
When the DVD is in the drive (and DVD players is open) click on File>get disk info.
Barry

Habe Premiere elements 13 gekauft. Möchte mit Sony Rekorder mein MiniDV auf meinen Mac einlesen. Geht das und wie

@Habe premiere elements 13 und möchte von meinem Sony Recorder die MiniDV einlesen. Geht das und wie Erwin Blees

Blees Erwin
Adobe has removed the DV and HDV capture firewire feature in Premiere Elements 13.
The last version that has this feature is Premiere Elements 12/12.1.
The following Adobe document suggests workaround for this situation in Premiere Elements 13.
Removed features and unsupported file formats | Adobe Premiere Elements 13
There are several other programs that I mention for this capture.
One of them on Mac would be iMovie.
Please review. If any questions, please do not hesitate to ask.
Thank you.
ATR

I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work

It's downloaded but it won't set everything up like the other DVD menu themes when you click on them. Why is this happening?

pnasty09
Thanks for the reply. How many of the other themes have you tried so that you know it is just this one theme that has a problem?
Assuming that your Premiere Elements 11 is on Windows 7, 8, or 8.1 64 bit computer, let us try deleting the Premiere Elements 11 settings file which is named Adobe Premiere Elements Prefs.
With Premiere Elements 11 closed,
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. In order to see the complete path cited above, be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active.
Thanks.
ATR

DVD drive won't play brand new store bought DVDs - makes grinding noise

I just bought my iMac last September and it was going great until the last month or so. First it started making noises when I inserted a new DVD and was slow to start, but it still worked. Then it started taking longer and sometimes rejecting the disc once - I'd re-insert and it'd be fine. Later it started rejecting more than once before it would play and now it seems to have stopped altogether and generally won't play any DVDs. I do watch a lot of movies, but even with a little more than average use it still seems a bit ridiculous that the drive would die or burn out in less than one year, right?? Has anyone else had this issue and/or resolved this issue? I'm new to Macs and haven't had to call the service people before but have heard others say they've had issues with the store service - should I call AppleCare instead? Any suggestions/tips/help would be appreciated. Thx.

It happens. Just be lucky it's still under warranty and give Apple Care a call.
George

DVD drive won't play

Edit: Apparently it's not possible to list the maker of my DVD drive without being bleeped. I have edited the subject title.
I have a Satellite A105-S4274 with a Mat**bleep**a DVD-RAM UJ-841S ATA drive. I've never used it for burning any media, only watching the occasional DVD. But now it won't play any DVD, nor will it play any music CDs. I've also tried using it to read CDs and DVDs I've burned on my desktop PC, but the drive won't read them, either.
The DVD drive is recognized in the Vista device manager, which says it's working properly. It also shows up on Windows Explorer. However, when I put a disk in the drive, the light on the drive flashes as normal, but then stays on and nothing happens. When I use Windows Explorer to attempt to look at what's on the disk, it shows nothing.
Is there any way to fix this problem? If not, what drive will work as a replacement?
Solved!
Go to Solution.

It sounds like a drive failure. Replacement drives are problematic since Toshiba doesn't publish a list of compatible drives and it can be tricky getting a replacement. There have been cases where even the identical make and model drive fails to work because of firmware differences. The easiest, but not the cheapest solution would be to buy a replacement from a Toshiba Authorized Service Provider. Those usually run around $400. You can also use Google and search the net for info. www.sparepartswarehouse.com sells all manner of laptop parts and would be a good place to start.

Dvd disc won't play on dvd player

Hi I,m quite new to apple ,i need help as i burnt a video off sd card onto dvd it plays great on my macbook pro but when i try to put it in my dvd player so i can watch it on tv the dvd player won't read it. i have gone through 8 dvd,s trying to sort it.
Any help greatly excepted .
Christine

I WAS NOT AWARE THAT I HAD TO USE A SOFTWARE, I RANG APPLE AND THEY TOLD ME TO DOWN LOAD VLC PLAYER BUT IT DIDNT WORK.
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CHRISTINE

DVD videos won't play, although audio works?

since upgrading to 10.8.4, DVD videos, including rental movies, discussions from teaching sessions, and conversions from home movies won't play, although sound is audible. Video player is "App version 5500.38.2; Framework version 5.7.1. I have rarely used DVDs on the machinge, but did work fine in past. Any suggestions appreciated

What comes to mind is that the DVD player will only work with certain original Apple manufactured DVD drives. (Licensing issue since Apple pays a license fee for the MPEG software on the DVD drive.) Are you using the original built-in drive? VLC doesn't care about the license but states that it is up to the user to insure proper licensing. Look in About This Mac to see what information it has about the DVD drive. Perhaps it is somehow sending the wrong information.
Can you view MPEG movies on the Apple site. For example the movie trailers.

Premiere Elements 9 DVD's won't play in Sony players

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