Printer control panel

Hi there. I am having trouble printing in black on my HP deskjet 3520. I installed a new HP 27 black cartridge and it is printing but in VERY light gray color. I am trying to do a printer head clean, but I can't find the printer control panel. No icon on my desktop. HELP. I need to get this printer to print. Thanks, flhddr

Hey , Welcome to the HP Support Forum. I see that your HP ENVY 7640 e-All-in-One Printer's front panel is not functioning. I would like to assist you with this. Have you tried a hard reset? 1. Ensure your printer is powered on.
2. Disconnect the power cord from the rear of the printer.
3. Wait 60 seconds.
4. Reconnect the power cord to the rear of the printer.
5. Press the Power button to turn on the printer (if it doesn't automatically reboot). There are more advanced reset steps available but they're no good to you if the printer won't allow for you to navigate through the touch screen menus. If this basic tip restores front panel functionality let me know and I'll private message you the semi-full reset steps. Otherwise I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Thanks for posting in the HP Support Forum. Have a great day!

Similar Messages

HP 6500A - Can't get into printer "control panel software" to check ink level, etc.

First let me apologize... I don't know what the correct name is for the software that starts up when you use the printer icon that was installed on my computer's desktop when I installed the printer. I am calling it the "control panel software" for want of a better name.
My printer was setup to work wirelessly on my wireless network and was working fine. The "control panel software" worked fine when I click on the icon on my desktop and I was able to check the ink levels, etc.
I just got a new router and so I had to reconfigure my printer to use my new wireless network settings. It wasn't working properly, so I decided to uninstall and reinstall the HP software for the printer. As part of this it put a new icon on my computer's desktop for accessing the printer "control panel software", another new icon for the scan function, and another for the ePrint Service.
The printer works fine... I can print and scan properly. It successfully connected to my new wireless network and I thought all was well. However, this is not the case.
What is weird is that the "control panel software" icon doesn't take me to the control panel functions any more. When I click on it it takes me back through the process of setting up the printer connection (wireless, wired, USB) again. If I go through that again it tells me everything is installed and lets me set the default printer again and then asks me to register again. So... I think I'm done, but then if I click on the icon again, it goes through this same process again.
Is there any way to stop this endless connection setup and just get to the "control panel software"?
Any help appreciated.
Thanks,
Bill

What operating system? I recommend not using the software CD as it may be out of date. Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Either I can't find my printer control panel or it does not have the scan icon

I have an HP Deskjet 3055A J611 Series, which is running on Windows 7.
It is important that I scan several pages and place them all in one file. I understand that this requires that I access the printer control panel. I have accessed the printer through the icon "devices and printers", and the panel that comes up have only the following 4 items: am unable to scan from my printer control panel: HP Printer Assistant; See What's Printing; Set Preferences; Customize your Printer. Perhaps this is not the control panel? If not, then I do not know how to access the control panel. On the other hand, if this is the control panel, then it does not have all of the icons and I do not know why. Could you please help? If I can't get this straightened out, I will need to find another printer that can easily scan documents with several pages onto one file.
Thank you in advance,
Maria ROBLE
Language-incontext, FRANCE

Welcome to the forums @CLEANA , Maria
I understand you are not seeing the options within the Printer Assistant to change the scan options to allow you to save a multi-page scan as one file.
I would first suggest installing the Full Feature Driver to install the scanning options.
Click here to download: HP Deskjet Full Feature Software and Drivers
Afterwards, you should see the printer software on your Desktop, open it up, click on Scan a Document or Photo, select the "Advance" option and you should see this box to check mark to select:
I hope that helps!
Happy Tuesday
R a i n b o w 7000I work on behalf of HP
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Where is the printer control panel so i can set up for mobile printing

I am trying to set up for mobile printing and have come to the instruction point where they say to push a certain icon on the printer control panel on my 1102w printer and I have no idea whether this is something on my actual printer or on my computer?

Hi,
The printer control panel is on the printer, it can be LCD screen or just buttons.
Regards.
BH
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Printer control panel is not responsive.

touch printer control panel is not responsive. The power button is responsive as well as the nfc button. Need help please

Hey , Welcome to the HP Support Forum. I see that your HP ENVY 7640 e-All-in-One Printer's front panel is not functioning. I would like to assist you with this. Have you tried a hard reset? 1. Ensure your printer is powered on.
2. Disconnect the power cord from the rear of the printer.
3. Wait 60 seconds.
4. Reconnect the power cord to the rear of the printer.
5. Press the Power button to turn on the printer (if it doesn't automatically reboot). There are more advanced reset steps available but they're no good to you if the printer won't allow for you to navigate through the touch screen menus. If this basic tip restores front panel functionality let me know and I'll private message you the semi-full reset steps. Otherwise I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Thanks for posting in the HP Support Forum. Have a great day!

Creating a cover letter from pc, not printer control panel HP Officejet pro 8600 Plus

I used to be able to create cover letters for my faxes directly from HP printer software installed on pc, via desktop shortcut. I am all up to date on software, drivers, firmware, etc. It simply disappeared-I had it for about a year. I called HP, and I was a bit surprised as the tech rep did not know what a cover letter is and its purpose when faxing. I can only fax from printer control panel and can not format cover letters from there. Please help! I need to send cover letters from time to time and that functionality simply disappeared. I have unistalled and reinstalled software and hardware several times to no avail.

Hello there! Welcome to the forums @bkgkrib ,
I read your post and added a screen shot of what I believe you are referring to. I will do my best to help you. Could you let me know what operating system you are running? I will look into this some more for you as to what could have happened. Also tell me if you had recently made any changes such as an upgrade, new computer, new router, ISP, any changes at all.
Also let me know how you have the printer connected (wireless, ethernet or usb).
Thank you
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP LaserJet M1120n Multifunction Printer, control panel display

Hi,
Yesterday here was an electrisity cut. After that all devices worked normally, except the printer. Control panel display of the printer was out of function and control panel buttons didn't work.
I turned the printer off and waited some time. After that I tried to restart the printer. I heard that the printer started, but the display didn't work though, even I waited couple of hours . How could I solve this problem and can you help me?
BR Vesa

Hi @Vesa57 ,
I see that the display isn't working on the printer since you had a power outage. I will certainly do my best to help you.
Can you still print to the printer?
Make sure there is no damage on the power cord and that it is connected directly to a wall outlet.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 30-60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try another wall outlet in another room, on another breaker. Just to make sure that isn't causing the issue.
Please call our technical support at 800-474-6836 if the issue continues. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Unable to scan from the printer control panel to my computer using the HP Photosmart 5510

Hi, I recently purchased the new HP Photosmart 5510 All in One --- and I’m not able to scan from my printer to my computer. I am however able to scan by initiating the scan from the computer. I spoke to HP customer care earlier this evening and we ran the print + scan doctor and did not find any problems. I’m running Windows 7 – 64bit and have installed my printer wirelessly using the Installation CD that came with the printer today. I wasn’t able to finish troubleshooting with the technician I spoke to because I had to leave for work. The Person I spoke with suggested possibly downloading the Full Feature Software from the hp.com website, which I’m happy to do but I feel that it is unnecessary because I have the install CD right here. (The rep I spoke to was very nice but I’d rather not have to uninstall and reinstall if it is not necessary) Because as I mentioned above, everything else works perfectly and I am able to scan --- just not directly from the printer itself. When I'm trying to scan from my printer to my computer an error message comes up on the printer's control panel stating that: there is no scan destinations selected/no scan options. However, I can not find anywhere with my HP software where I could add/ensure that the destinations were there. (Like I could on my other printers. (Ie. Through the Solution Center) This printer does not seem to have a Solution Center that I could find and the Scanner Icon that was installed with the CD does not give me any options in terms of modifying the scanner settings I’m wondering: 1. Does the Hp Photosmart 5510 not have the capability to scan from the printer’s control panel? 2. OR Does the install CD that came with my printer only have the basic drivers like the tech support agent suggested? Which means in order to scan from my printer I’d have to download the drivers from your hp website? 3. Or is the issue due to something else completely? Thanks for your help!

Hi Dublin, Follow the steps below to uninstall and reinstall the printer. 1. Open Control Panel2. Click on Uninstall a program3. Uninstall the Photosmart 6510 from the list4. Reboot your computer5. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html 6. Download the full feature software and drivers, and then reinstall the printer. Version 28.8

Can't scan from printer control panel on Canon Pixma MG5270

I have just connected my Canon Pixma MG5270 to my iMac running OSX 10.7.3 via WiFi. Printing works great, and scanning from the desktop "Canon MP Navigator EX - MG 5200 series" V 4.0.3 application works like a dream. When I try to scan via the operations panel on the printer/scanner the following comes up - Set the PC to start scanning". This worked fine when connected directly via USB cable. I have searched the web and believe I have the correct settings, particuliarly in MP Navigator:
1. Main Menu -> One-click -> Start scanning by clicking the button (checked)
2. Main Menu -> One-click -> Preferences -> General -> Compress scanned images when transferring (checked) -> Change -> Network Device List (selected Canon MG 5200 series_xxxxxxxxx) -> Scan-from-Operation-Panel Settings -> Network Device List (selected Canon MG5200 series_xxxxxxx)
I have restarted the iMac and printer and always with the same result.
Any help appreciated!!

See here for full installation procedure (it's a very long article from the Canon Web Site)
http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/ InkJet/PIXMA_MG_series/PIXMA_MG5250.aspx?faqtcmuri=tcm:14-776467&page=1&type=faq
I haven't read through it fully, did I mention it's a very long article? There's something about registering the scanner during installation.
Hope this helps

Can't scan from printer control panel - Officejet 8600a

I receive a "can't scan, print or copy" error message when attempting to scan to e-mail or send a scanned image to external media (USB). However, scanning from the laptop works well. What could be the issue?

Hi @KrisSordo
Are you seeing this, "can't scan, print or copy" error message, on the computer or on the printer screen? Please also let me know how you are initiating these tasks so I can better understand when the message appears.
In the meantime, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Also, have you by chance checked for Firmware updates? If not, please take a look at the following link; HP Officejet Pro 8600 N911g_n Firmware < this is for the plus and Premium models.
HP Officejet Pro 8600 N911a Firmware < this is for the HP Officejet Pro 8600 e-All-in-One Printer - N911a.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Control Panel on HP Photosmart Plus e-All-in-One Printer - B210

The touch screen control panel on my HP Photosmart Plus e-All-in-One Printer - B210 has stopped working. I am able to use the Home button and others around the touch screen, but when I touch something on the screen it will not work.
Any suggestions?!

Hi Alloest,
I see that you're having problems with your printer control panel. I would take a look at the document below.
Photosmart B210
Let me know how it goes.

Hp6500 can't scan from control panel with mavericks

I've not found any guidance that says this should not work when the full HP Inkjet software package is installed. I've located, with some difficulty, the 'full' software distribution at HP-Inkjet-SW-OSX-Mavericks_v12.34.44.dmg. I can find no general directory or listing for this software, I just found it through blind luck. Is there such a listing of the latest full package? I have 10.9.3 on an 8G Ram macbook pro. I have completely removed the driver for my e709a Ethernet attached printer and reinstalled it, and then installed this full distribution as well. When I run HP Utility, the 'all settings' button is greyed out, and I can see no way to enable the scan button on the printer's control panel. Is this supposed to work? if so, how? If not, is it going to be fixed one day by HP, or do I just give this printer away and buy a different one? If so, which HP officejet printers support scanning from the printer control panel? thank you.

Hi,
The drivers above are intended for the HP Officejet 6500A (E710) and not for your printer, therefore it cannot locate it.
Scanning from the front panel is not supported for your printer on Mavericks, scanning can only be done via Apple's software as a full feature software is not available for the operating system.
You may scan using Image Capture or Preview as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Newer models as the HP Officejet 6700, Officejet Pro 8610 as example, as well as any current HP Inkjet printer with a Full Feature Software for Mavericks will allow scannig from the front panel.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

The hp printer control app can not find my eprint email.

I have an iPad 2 and I've installed the hp printer control app on it. The app can not find my eprint email which I've typed in several times. I have checked the eprint email on the printer control panel to make sure it is the correct eprint email. The printer is a office pro 8600.

Dear Diavonex:
I DID what you've recommended: turning off the router. NO SUCCESS.
Best Regards,

Layout option doesn't work in Easy Print VI panel, controls on tabs don't appear

Found two problems with the Report Generation VIs:
1) In the (Report Generation) Easy Print VI Panel or Documentation.vi, the Layout options don't work (dug down into the sub-VI's and found that they are not connected to anything).
2) If you have controls or indicators on a Tab Control, and try to use the Easy Print VI Panel or Documentation.vi with the option to include controls in the report, they don't appear. The only controls/indicators that do appear are the ones that are displayed on all of the tabs (ie, create an control and move it on top of the tab control so that it appears on every page). There is a sub-VI (Expand_control_ref_with_nested_controls.vi) that is called to handle nested controls (ie, clusters, arrays,etc...) but it should have a case to handle tab controls.
Solved!
Go to Solution.

Hey Sajosie,
Digging into the Sub-VI's you are correct in saying that the Layout Options user input is not connected to anything for most cases. However, In the default case of "Quick Print" the Layout Options are used to modify the layout of the report. In the help for this VI, it mentions that this input is ignored for "Standard Reports" and "HTML" report options. However, it does not mention that this ignoring of the Layout Options is expected for "Word" or "Excel" reports.
In terms of including controls and indicators in the report that appear on tab controls, I can make a product suggestion to make this sort of front panel design more compatible with the Easy Print VI Panel or Documentation.
Hope this helps.
-Ben
WaterlooLabs

Printing a control panel at a specific time of day automatically

I would like to be able to print out a control panel at a set time each day. I know that I can connect the print data member of the panel to another object. What should that object be?
Thanks

Try the "Time-Of-Day" object. Its parameters are on/off, Offset time, duration time and format (all parameters are “yellow” fields except format, which means you can use other object data members). On/off lets you disable the timer, offset time is when in the day to activate the timer (i.e. 17:00:00 for 5:00 PM), duration time is how long to pulse the timer (to tickle a panel to print you would only need 00:00.1) and anything would do for format if you don't intend to display the timer (00:00:00 would be appropriate if you display the timer). Connect the Time-of-day object implicit data member to the panel object writable print data member and you are done. When the offset time is the current time the time-of-day object pulses and the panel prints. Be aware that the area of the panel that prints is based on the Height and Width parameter values, not the position on the screen (the X and Y data members override the parameters if connected). There is more info on timers and panels in the on-line help.

Printer control panel

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