Printer stuck on envelope setting.

I printed an address on #10 envelope and now the printer will not let me switch back to printing or copying on standard paper. I am about ready to box this machine back up and take back to the store where I purchased it. I've had it only an month. Please help!

Hey ,  Welcome to the HP Support Forum.  I see that you're unable to print or copy regular (letter) size page with your HP Officejet Pro 6830 e-All-in-One Printer. I would like to help.  I am assuming that you would have adjusted the paper tray width guides in printing on a Number 10 envelope. Have you reset the printer's paper tray width guides back to accommodate the 8.5 x 11 standard letter size? If not, definitely do so. If yes, and you're still unable to copy from the front panel I recommend you perform a 'hard reset':
1. Ensure your printer is powered on.
2. Disconnect the power cord from the rear of the printer.
3. Wait 60 seconds.
4. Reconnect the power cord to the rear of the printer.
5. Press the Power button to turn on the printer (if it doesn't automatically reboot).  Let me know if this restores your normal printing capabilities. If not, I will certainly provide some more in-depth solutions. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

Similar Messages

  • How to print #9 (return) envelopes

    I have an HP officjet 8600 and am running Mac OSX 10.8. I am trying to accomplish the simple task of printing a return envelope. This is a totally common size envelope but it is not listed as one of the standard sizes within the HP settings.  I've created a document in word for mac that is the exact size of the envelope. When I go to print, whithin the print dialogue box I choose "page setup" then "custom" and I set the size to be the same as the word document. The printer brings in the envelope and then give me a "paper mismatch" error.
    After spending hours with HP tech support, I was told the printers do not have the ability to print custom size paper but I find this hard to believe.  Today I installed a recently released firmware update that I hoped would fix the problem but it has not.  Is there a work around for this problem????

    Hi,
    To create a customer paper size:
    Open the document you want to print.
    Do one of the following:
    Choose File > Page Setup. Choose Page Attributes from the Settings pop-up menu, and then choose Any Printer from the Format For pop-up menu. Choosing Any Printer ensures that your document can print on any printer that supports the paper size you select.
    If Page Setup is not available, choose File > Print. If the Print dialog contains only two pop-up menus and some buttons across the bottom, click the disclosure triangle beside the Printer pop-up menu.
    Choose Manage Custom Sizes from the Paper Size pop-up menu.
    Click the Add (+) button.
    Double-click the name of the paper size, and type Envelope 9.
    Enter size of the Envelope in the Paper Size and Printer Margins fields, and then click OK.
    I work for HP but my posts and replies are my own.
    Click the Kudos star as a way to say "thank you" for helpful posts.
    Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else .....

  • Adobe Reader 9.1 prints only #10 envelope size

    Every time I print a Adobe document the only size it lets me print is #10 envelope.  I have looked everywhere but I can't find an option to change the paper size. I have looked in all of the obvious places, but cant find the page set up option.  I have a mac operating system 10.5.6 printing to a canon pixima pro 9500.  Need someone with fresh eye to direct me in the right direction.
    Thank you.

    Have you tried changing the settings in File>Page setup?

  • How can my CP1515n laserjet print on glassine envelopes

    Glassine envelopes jamming when trying to print - not sure if they are too light - I have tried different paper selections but can't seem to find the right one (if there is a right one!) Any ideas?

    Hi , I read your post and see that when trying to print on Glassine envelopes, they are causing a paper jam. I would like to help you.
    The recommended paper weight for envelopes is 24lb. Printer Specifications for HP Color LaserJet CP1514n, CP1515n and CP1518ni Printers. The Glassine Envelopes are translucent and acid free with a wax paper-like finish. Most likely they are not compatible with the printer. You could try setting the paper type to plain paper, to see if that makes a difference. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.   

  • Printing custom size envelopes under Yosemite

    Upgraded to Yosemite on MacPro.  HP8600 no longer prints custom size envelopes.  Seems like printer keeps expecting 11 inch long paper size even though the envelope is specified as 5.750 height.  Never had a problem before OS upgrade.  Need to print envelopes for Christmas cards.

    Hey @25172 ,
    Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
    I understand you are having issues when trying to print an envelope but the printer is trying to print on an 11' piece of paper. You used to be able to change the settings and it would work, now it simply isn't following your instruction.
    Have you done all the apple updates?
    Did you uninstall and reinstall the software for the printer since the update in OS?
    Are you experiencing any other issues when it comes to setting related tools with the printer software on 10.10?
    Look forward to hearing back from you! Have a great day.
    I worked for HP.

  • Not printing full 6x4 when set to print 6x4 leaving at least 1/2" blank at the end answers please

    not printing full  6x4 when set to 6x4 leaving at least 1/2" at the ends un printed this is bad any answers to solve this problem please have tried looking on hp  but cannot find a answeer to the problem.

    Hi there,
    Could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • PO print preview displays incorrect setting in decimal places

    Dear Experts
    Please help me on the following condition.
    I have a problem in print preview of a PO. It displays the incorrect setting for decimal place in currency.
    It shows USD 1.404,00 whereby the amount should be USD 1,404.00
    This only happens to a certain vendor that is doing PO for the first time from that country
    Example:
    I'm creating a PO for vendor 123. Vendor 123 is located in country A. No PO has been created for any
    vendor in country A before. When I saved my PO, in print preview, the decimal setting is not correct.
    But when I'm creating another PO, for vendor 234. Vendor 234 is located in country B. There have been
    several POs created for vendors in country B before. When I saved my PO, in print preview, the decimal
    setting is correct.
    Both vendor 123 and vendor 234 is using currency of USD.
    Is there any other setting with the vendor master in regard with the currency decimal setting for each
    country for the vendor? Or something that I've missed out?
    Diagnosis:
    I've checked with the user profiles->default-> decimal notation. It displays 1,234,567.89 correctly
    I've also run OY04, but the decimal setting is correct.
    Thank you
    Regards
    Syukri

    this has nothing to do with print preview, it is just basic country setting (OY01) how a quantity and value is written on a PO to a vendor is country xyz.
    German uses to comma to seperate decimals, while USA uses the point to seperate decimals
    this would be the German version 1.404,00, and this the US version:: 1,404.00
    so if an American sends a PO to a German vendor, then the document will show 1.404,00 so that the German can understand that he wants 1404. (and not 1000 times less)

  • How can I remove print margins when manually setting them to zero doesn't work?

    I'm trying to print a web page that I've created with a custom paper size of 4.5x10.25 inches. I want the page to be printed right to the edge of the paper, with no margins at all.
    I've been reading for a few days and the best thing I can find is to use Mac's Page Setup dialog to create a custom paper size and custom margins, which I've done and set to the default for all of my printers. (Hopefully I'm able to post links to images --> http://i.imgur.com/kVbOZLk.png). No matter what I do though I can't get the margins to go away. There's always always always a .75 inch margin when I print and when I print preview (Again, hoping I can post links to images --> http://i.imgur.com/cxlVS8o.png). Just to note: The same thing happens printing other websites and documents (i.e it is not a problem with my website).
    Things I've tried:
    I've read that the margins are only visible in print preview and printing the page will remove them. This didn't work.
    I've tried tricking the system by setting my margins to 0.01 inches
    I've tried adjusting the website to not be exactly the size of the page (I made it smaller) and the margins were still there.
    I've set "print.print_extra_margin" to 0 in Firefox's about:config page.
    I've tried a different printer.
    I've tried a co-worker's machine running a newer version of OSX.
    I've made absolutely sure that my page size it set correctly.
    I'm using OSX 10.6.8 with Firefox v21.0.
    The closest I can come to this is using Google Chrome, where there is a specific option for "none" in margins and the Chrome preview looks okay, but I'm not able to specify paper size unless I click "Print using system dialog" which gives me the same problems as above.
    How do I remove the margins and just fit to the exact size of the page?

    Welcome to Apple Support Communities. We're all users here.
    Does your Print dialog offer photo 'borderless printing' settings for various paper sizes?
    Every photo printer I've ever encountered leaves some unprintable margin, unless 'borderless' and/or 'photo' media are specifically selected.
    On many of the Canon inkjet color printers I've used, borderless printing is only available when one of the photo papers is selected, even when a custom size specified that is smaller than the actual paper, trying to make it 'borderless'
    I stitch together and print panoramas of theatre sets for my local community theater, so I end up with an image about 4.5 inches by 11.5 inches to be printed.
    Selecting a photo and opening in Preview and selecting 'Fill Entire Paper' illustrates the standard unprintable borders for my specific printer.
    When I open the panoramic image in Preview, I get this print preview. (The set image is of course rotated left)
    By selecting Letter and Borderless in the Paper Size dialog for my Canon MG5320 printer, I get this result.
    This particular Canon printer of course does NOT actually 'know' what paper is inserted, but the ink is applied assuming that a photo paper is being used, so it will saturate a standard paper.
    Hope this helps!
    Message was edited by: kostby

  • I am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer  but  i get a error stating server unavailable' .  please help me as my phone is stuck at the set up page

    i am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer  but  i get a error stating server unavailable' .  please help me as my phone is stuck at the set up page. so i have already tried recovery mode as well.

    Contact Apple support for warranty service.

  • Printing Problem with already set Font

    Post Author: tejas_kishanwala
    CA Forum: General
    hi,
    i have created a report using Crystal Report 9 with font Draft 10CPI using Printer EPSON FX-2175 on Windows XP with SP2.  after then when i call this report from my .NET Application (developed on VS 2005). the report is not showing as well printing with the already set Font (Draft 10CPI) Kindly do needful for the same. Tejas Kishanwala 

    Post Author: mewdied
    CA Forum: General
    Is the font Draft 10CPI a printer font?  If it is, you are running across a limitation of .NET not Crystal Reports.  .NET only supports True type and Open type fonts.  Microsoft has a KB about it, but I cannot find it right now.

  • I printed a 'preview' document and now it continues to print a never ending set of copies.  I have re-installed the printer software, but it still continues to print more copies.  What do I need to do to stop the document printing?

    I printed a 'preview' document and now it continues to print a never ending set of copies.  I have re-installed the printer software, but it still continues to print more copies.  What do I need to do to stop the document printing?

    Try resetting the printing system.
    1. Open System Preferences > Print & Fax
    2. Move your mouse over the Printers list
    3. Hold down the Control button and click the mouse
    4. Click the "Reset printing system ..." popup
    5. Restart your Mac
    This will remove your print queues but not your printer drivers. So you will only need to add your printer queues again.

  • Printer Stuck on start up initializing

    Printer Stuck on start up initializing.
    hard reset don't help.
    ? what could it be ? 

    Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
    http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
    and also this:
    http://www.thexlab.com/faqs/sbbod.html

  • Document prints in reverse, what setting can I change to correct this?

    Document prints in reverse, what setting can I change to correct this?  Not a printer problem - documents print in correct order when using other programs.  Using Acrobat X Pro on a Mac.

    One more place to check.  Open a document you'd like to print, then click the 'Printer...' button.  Hit 'Yes' to the warning dialog box that comes up.  For your specific printer, this might already be enabled.  Change the drop-down menu that says 'Layout' to 'Paper Handling'.  It could be that the Page Order preference has been changed here too.  Just a thought!
    -David

  • Problem printing labels and envelopes from Address Book

    I am very frustrated by the impossibility, when printing labels or envelopes from Address Book, of including both an individual name and a company name on the label or envelope. The Address book will only print one or the other. When sending correspondence to a person in a large company or building, the correspondence will not get to that person with only the company name or the individual name. It shocks me that in all these years I have been a Mac user, Apple has never noticed and fixed this fundamental problem. I would now like to buy an Ipod or an Ipad, but I am reluctant because I do not want to have to sync my addresses to Apple's juvenile address book. Is there any solution to this?

    !http://i46.tinypic.com/2nvn6f.gif!
    "It shocks me that in all these years I have been a Mac user, Apple has never noticed and fixed this fundamental problem.
    Is there any solution to this?"
    Upgrade to Snow Leopard!
    Or check out the Mail & Address Book - Tiger Forums & ask if there is a work-a-round.
    !http://i50.tinypic.com/izvwo1.gif!

  • Printing on thick envelopes on OJ 8500A

    I am trying to print on thick envelopes on my OJ 8500A which can not "travel" the normal paper path.  There is a door on the back of the duplexer unit that looks like it should allow me to have the envelopes pass right through the back of the printer.  However, if I open it, the envelope still comes out the front of the printer.
    Am I wrong about the purpose of the door on the duplexer or am I not doing something right?

    @typewind 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

Maybe you are looking for

  • Is there a way of stopping the battery from charging?

    Dear Apple Community, Recently I installed iStat Menus and found that, over the course of this year, my Macbook's charging capacity has dropped 5%. I know this isn't a massive number, but battery performance has become a concern for me. I use my Macb

  • HP Smart Web Printing 4.6 is incompatible with Firefox 3.6

    This was a handy app when I was running my prior version of Firefox, but I also like to keep Firefox up to date. Right now, Firefox wins. When will HP have an update ready?

  • Wi-Fi shows joined in settings, but no icon on top and not working

    Since what I believe to be after the 1.1.1 install, I can no longer connect to my home wi-fi, though my wife's iphone still does. I have reset x 2-3, tried to renew license, and even had our I.T. guy look at the problem to no avail. In settings, it s

  • List of variables and their classes from working script?

    I have a working script that has many variables containing finder references and file path descriptions as strings or Unicode text. It is not easy to remember what these variables refer to. Is it possible to get a listing of all of a scripts variable

  • Excise not flowing from J1IS to MIGO

    Hi All          While Stoch Transfer,  in J1IS we give excise  and  document created while doing migo only base value is flowing BED ECS SECess not flowing ,what to do to get excise to flow directly without manual entering in migo.kindly help me in t