Problem in sending fax

Hi Experts,
I have a requirement in which I need to send 3 copies of the same document via FAX.
The heading of all copies differ(for eg.Customer copy,haulier copy,DC copy).But i want all the 3 copies in ONE fax.I have written the following code for calling the smartform.
     MOVE: c_x        TO i_control_parameters-no_dialog,
           c_device   TO i_control_parameters-device,
           w_land1    TO i_itcpo1-tdteleland,
           w_telfx    TO i_itcpo1-tdtelenum,
           c_sch      TO i_itcpo1-tdschedule,
           c_x        TO i_itcpo1-bcs_commit,
           3          TO i_itcpo1-tdcopies,
           nast-spras TO i_control_parameters-langu.
      CALL FUNCTION w_fm_name
        EXPORTING
          control_parameters = i_control_parameters
          output_options     = i_itcpo1
          IS_DLV_DELNOTE     = i_IS_DLV_DELNOTE
          IS_NAST            = NAST
        IMPORTING
          job_output_info    = i_return
        EXCEPTIONS
          formatting_error   = 1
          internal_error     = 2
          send_error         = 3
          user_canceled      = 4
          OTHERS             = 5.
Inside the smartform I am changing the heading based on sfsy-copycount.
But I am getting only 1 copy in the output fax.
Please advise me what to do.
Thanks
Avinash

Hi , Welcome to the HP Support Forums! I understand that you're unable to send a fax to Hong Kong. I would like to assist you with this. In the office are you required to enter a number to get to the outside line? Have you ever been able to send faxes before?Are you able to send a fax to another recipient? Here's a document I would recommend that you try, HP LaserJet Pro 200 Color M276n and M276nw - Cannot Send or Receive Faxes. For more information, please see the Manaual and go to: Faxes can be received, but not sent, on Page 119.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

Similar Messages

Problem while sending FAX (Error Message 802 if checked in SOST)

Hi all,
I'm using FM SO_NEW_DOCUMENT_SEND_API1 to send Email and Fax through ABAP prog.
The Email is going fine but there is a problem in sending Fax, when i chek in SOST i get the following message.
Msg No <b>802</b> No delivery to 0091802299922, as recipient unknown.
This is my Fax No. +91 91-80-2299922
My selection screen is as follows
Email ID : External Email id
Fax No: 802299922 ( Passing Fax No in this format )
Country IND
The following is the code of my program, please show up some light on any mistake made in the same.
*& This is my Source Code
report z_email.
tables : somlreci1.
data : e_document_data like sodocchgi1,
e_document_type like soodk-objtp value 'RAW',
e_put_in_outbox like sonv-flag value 'X',
e_commit_work like sonv-flag value 'X'.
data : it_object_header type table of solisti1 with header line,
it_object_content type table of solisti1 with header line,
receivers type table of somlreci1 with header line.
data : i_lines type i.
select-options : s_mailid for somlreci1-receiver no intervals.
parameters : p_faxno type somlreci1-fax,
p_contry type somlreci1-country.
start-of-selection.
e_document_data-obj_name = 'Test'.
e_document_data-obj_descr = 'Email Test'.
e_document_data-obj_langu = sy-langu.
e_document_data-proc_type = '1'.
*--Information
it_object_content-line = 'This is a report used to send starts and'.
append it_object_content.
clear it_object_content.
it_object_content-line = ' stops to foreign distri. via E-Mail or Fax'.
append it_object_content.
clear it_object_content.
*--For Doc Size
describe table it_object_content lines i_lines.
e_document_data-doc_size = ( i_lines - 1 ) * 255 +
strlen( it_object_content ).
*--Email ID
loop at s_mailid.
receivers-receiver = s_mailid-low.
receivers-rec_type = 'U'.
append receivers.
clear : receivers.
endloop.
*--Fax
if p_faxno is not initial.
receivers-rec_type = 'F'.
receivers-fax = p_faxno.
receivers-country = p_contry.
receivers-com_type = 'TELFAX'.
append receivers.
clear : receivers.
endif.
*--Call function module
call function 'SO_NEW_DOCUMENT_SEND_API1'
exporting
document_data = e_document_data
document_type = e_document_type
put_in_outbox = e_put_in_outbox
commit_work = e_commit_work
IMPORTING
SENT_TO_ALL =
NEW_OBJECT_ID =
tables
OBJECT_HEADER =
object_content = it_object_content
CONTENTS_HEX =
OBJECT_PARA =
OBJECT_PARB =
receivers = receivers
exceptions
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
others = 8
if sy-subrc = 0.
message id sy-msgid type sy-msgty number sy-msgno
with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
commit work.
wait up to 2 seconds.
submit rsconn01 with mode = 'INT'
with output = 'X'
and return.
write :/ 'Message sent successfully..!'.
endif.
Regards,
Balavardhan.K

Hi ,
I am facing similar problem , in case you have a resolution about the FAX number , then please let me know .
Thanks,
Abhishek
([email protected])

Line Alignment Problem while sending Fax from SAP Script

Moderator message: please do not post the same question in different forums
Hi Experts,
While sending fax the horizontal lines are not displaying till the end of the page.
But in the print preview the lines are displying till the end.
If this is printed using local printer the lines are printing fine but the problem is with the fax.
Please provide me a solution for this.
Regards,
Rajesh.
Edited by: Matt on Nov 25, 2008 2:51 PM

Puzzling.
I've seen where the printed output doesn't match the print preview but not a fax not matching a print.
Do you use SAPConnect or the older SAPComm method for faxing?
How do you produce the horizontal lines? BOX commands, ULINE, '-', etc.?

Problem while sending fax through a SAP Smart Form

Hi,
I am trying to send fax through a smartform but it is not working, please see the details below.
I am calling the Function Module "SSF_FUNCTION_MODULE_NAME" in a PAI event. After storing the FM name "/1BCDWB/SF00000029"in a local variable "ls_frm_name", I am using that for printing the Form and at the same time to fax out the same by passing the following export parameters.
control_parameters type ssfctrlop with values
la_ssfctrlop_struc-device      = 'TELEFAX'.
la_ssfctrlop_struc-no_dialog   = 'X'.
la_ssfctrlop_struc-langu       = ls_supplier_info-spras.
output_options type ssfcompop with values
ls_ssffaxop_struc-tdteleland   = ls_supplier_info-land1.
ls_ssffaxop_struc-tdtelenum    = lfa1-telfx.
ls_ssffaxop_struc-tdfaxuser    = syst-uname.
ls_ssffaxop_struc-tdnoprint    = 'X'.
along with "fax_details = ls_zap1_fax_details" declared as interface parameters to the Smart Form.
But the Function Module is throwing following exception and not sending any Fax.
SY-MSGID-->OL
SY-MSGNO-->356
SY-MSGV1-->NOAUTHORITYCHECK
Do I need to pass any other values to the FM, I felt that this is not an authorization problem after debugging.
Can any one please help me in handling this exception and send the fax,
Thanks,
Srinivas.
Edited by: Venkata Srinivas Inavilli on May 20, 2008 2:40 PM

may it be that in those cases where it doesnt work, that you got no fax number?
Since it works soemtimes, it seems there are no errors, but rather in some cases some important info is missing, fax number may be one of thsoe important info in a FAX scenario.

Problem while sending FAX through PRINT_TEXT    FM

Hi All,
I have a problem while sending a fax.
we are sending fax through the FM PRINT_TEXT.
Below is the FM we are passing paramenters.
CALL FUNCTION 'PRINT_TEXT'
       EXPORTING
            APPLICATION              = 'TX'
            DEVICE                   = 'TELEFAX'
            DIALOG                   = SPACE
            HEADER                   = fs_header
            OPTIONS                  = fs_popt
       IMPORTING
            RESULT                   = fs_pres
       TABLES
            LINES                    = <b>int_fax</b>
       EXCEPTIONS
            CANCELED                 = 1
            DEVICE                   = 2
            FORM                     = 3
            OPTIONS                  = 4
            UNCLOSED                 = 5
            UNKNOWN                  = 6
            FORMAT                   = 7
            TEXTFORMAT               = 8
            COMMUNICATION            = 9
            BAD_PAGEFORMAT_FOR_PRINT = 10
            OTHERS                   = 11.
if sy-subrc ne 0.
    p_flag = lit_x.
endif.
In INT_FAX internal table we have two fields one is tdformat second one is tdline
The lengh of the TDLINE is 132 char,Initially for all reocords we have only 108 char length,But according to user requirement we added one more field in taht
Now the lengh increased to 132 for each records.
When i checked in debugg mode the INT_FAX internal table have all 132 characters.
The problem is while checking in SOST trnasaction it is showing 108 characters in one line and remaining in second line,can you please help on this.
Thanks In advance
Sriman.

may it be that in those cases where it doesnt work, that you got no fax number?
Since it works soemtimes, it seems there are no errors, but rather in some cases some important info is missing, fax number may be one of thsoe important info in a FAX scenario.

Problem on sending fax with Apple USB modem

Hello everyone,
I use my macmini to manage faxes to help my father's business, as fax is one of the most important mean of communication to our clients. While I can only receive fax from outside to my mac, but I cannot send fax from my mac through "Send PDF" option, it just stop working, and "Waiting for modem to become available" without using my telephone-line. It is weird when I plug it into my macbook that it works.
Look forward to your advice. Thank you,
Victor Tang
Message was edited by: victan7300

I am having problems sending and receiving faxes, too, and have been working with AppleCare level 2. They are off for a couple of days, and the solution is nowhere in sight. They did capture information from my system as I tried to fax, and sent it to engineering. They have determined that I am not getting a dial tone.
When I connect my phone to the jack, I do get a dial tone and can talk on the phone (which I do frequently). I have been provided with two additional new Apple USB modems to try to see if that would fix the problem. It did not make any difference which of the three modems I use, I cannot send or receive faxes. Yesterday, I booted up my old iMac (OS X 10.4.11 with a collapsing hard drive, but an internal modem). I attached this computer to the same phone jack and was able to freely send faxes - every single try.
I downloaded and set up the application PageSender just to see if it was the fax software (I have been trying to just use what came with my MacBook Pro). Using the Apple USB external modem (as I have had to do with this computer and operating system), I could not send any faxes - could not get a dial tone, according to PageSender.
I, therefore, believe that the problem is with the external modem and/or the extensions that operate the external modem.
I did try what you have suggested above - the substitution of the IOSerialFamily.kext:
I partitioned my harddrive into two partitions HD and HD_2. I loaded OS X 10.5.5 (from my CD) onto the second partition. I then copied the IOSerialFamily.kext on my thumb drive (from OS X 10.5.5 the version was 92). Then I upgraded to 10.5.6, and copied the ioSerialFamily.kext on my thumb drive - this time with 10.5.6 the version was 93. I went back to my first partition where I have 10.5.7 (version 94) and tried to transfer version 93 IOSerialFamily.kext to the extensions. As soon as I tried to mount the Apple USB modem I received the following message:
"System extension cannot be used
The system extension”/system/Library/Estensions/IOSerialFamily.kext/contents/PlugIns/Motor olaSM56KUSB.kext was installed improperly and cannot be used. Please try reinstalling it or contact the product’s vendor for an update."
At that point I tried to exchange the version 93 with the one that I removed - version 94, but I continued to get the same message. I decided to reinstall 10.5.7 again hoping that this would solve the message problem. No such luck! I did now have version 94, but the same error message. At this point, I tried a permissions repair. This solved the error problem... but I was still not able to send or receive faxes, because the fax programs could detect not dial tone.
Because I have never sent or received faxes with this computer - only my iBook (10.4.11), I decided to go back to the second partition on my computer and see if I could send a fax from the macBook Pro with 10.5.6. The results are sporadic. I had to try several times, and occasionally I would get a dial tone and could send the fax, but more often, I could not. There was no difference in any of the 2 modems I tried (by now I had returned 1 to the Apple Store), or whether I used the front USB port or the rear USB port. The sending of a fax with MacBook Pro and 10.5.6 was not consistent or reliable and I could only occasionally get a dial tone... with 10.5.7 I can never get a dial tone.
According to my AppleCare representative the engineers are "on this". But I see that the original post was in November, which was prior to 10.5.7; I purchased my MacBook Pro with 10.5.5 in December, so imagine that this problem has been around through several upgrades of 10.5.
This is unbelievably frustrating! Has anyone been able to easily send and receive faxes with 10.5.5?
Chris (hopefully you are still around), did you get any error messages when you exchanged your 10.5.6 IOSerialFamily.kext for the 10.5.7 IOSerialFamily.kext - especially when you mounted- or tried to attach the external modem? If so, how did you handle that?
Sorry that this has been such a long post. I have tried to provide as much information as I could in the hopes of finding a solution. Any ideas???
THANKS!

Problem in sending Fax from the Output type - SAP Script

Hi Team,
I am facng a problem with SAP Script while sending the Fax from the output type. I am able to see the entire output in my outbox. But in the fax machine it is only printing the Main window. I checked with some other outputs which are using the Fax option, they are printing fine. Driver program is the Z program. Can anyone give me some Idea?
Regards,
Sasidhar

Hi Sasidhar,
Have you tried with different fax machine.
Regards,
Atish

Problem in Sending Fax output in Adobe form

Hi All,
I am creating RFQ / Purchase order with output type : NEU, Medium : 2 (Fax). While creating output for the purchase order in transaction ME9F (adobe form), a popup window appears prompting for Output device.(NAST-DEST). For Fax as output medium NAST-DEST doesnot have any value. For print, it would be Printer name. This problem is not only with custom driver program but also seen when assigning standard program :SAPFM06P and standard adobe form : MEDRUCK_PO and standard routine : ADOBE_ENTRY_NEU.
There is absolutely no issue with SAP Script and I can see the output in SCOT.
Please let me know if there is any configuration settings to be arrived for FAX output medium using ADOBE FORM.
Thanks for all your inputs.
Thanks
Guru Shanthi

Hi Priyanka,
Thanks for your time.
In NACE, I had configured Driver program and corresponding ADOBE form.
Could you please suggest, how do I apply the solution you have provided. Please elaborate.
Thanks
Guru Shanthi

Please help: Problem sending fax to one recipient using Apple USB Modem

Hello,
I'm using an Apple USB Modem to send an receive faxes on my PowerMac G5. This is working great to the most recipients, but not one with a Philips fax machine.
The problem is, that everybody can send faxes to him - except of me
I'm using a software called Pagesender for this, I e-mailed the support and he told me, that the my fax is timing out and some of his customers have made positive reports of Zoom and Best Data Modems in cases where the Apple Modems have encountered line noise.
Also the Tiger fax solution doesn't work ... The odd things are, that I could send faxes using a stationary fax machine and don't have problems to send faxes to others ...
Is there really no solution for this.
Best regards
René

Hello,
I'm using an Apple USB Modem to send an receive faxes on my PowerMac G5. This is working great to the most recipients, but not one with a Philips fax machine.
The problem is, that everybody can send faxes to him - except of me
I'm using a software called Pagesender for this, I e-mailed the support and he told me, that the my fax is timing out and some of his customers have made positive reports of Zoom and Best Data Modems in cases where the Apple Modems have encountered line noise.
Also the Tiger fax solution doesn't work ... The odd things are, that I could send faxes using a stationary fax machine and don't have problems to send faxes to others ...
Is there really no solution for this.
Best regards
René

Can't Send FAX / FAX not working

Dear Techies,
I am facing a horrible problem in sending FAX. In our company, our directors are using MAC Book Air & Mac Book. I have a MAC Book too (i am a newbie to MAC), which they had given me for testing purpose, so that i should clear all their problems in MAC. so its actually a tough thing...
Now, they are not able to send FAX from these machines. They asked me to provide them the solution, and i tried in and out in my MAC Book, But no way... I googled a lot, i found many of the discussions based on this issue, but i didnt saw any working solution for it. Now its the 3rd day for me to sit with this issue. Hope someone will be here to help me. Let me give you the details...
Hardware: MAC book and Mac Book Air
OS: MAC OS X Version 10.4.10
CPU: 2.16 Ghz Intel Core Duo
Mem: 2 GB 667Mhz DDR2
MODEM: External Apple USB modem
Scenario 1:
I tried sending the fax from safari (File--> Print--> Fax PDF), then specified our internal FAX number, also Dialing prefix as 9(bcoz i am behind a EPABX, so 9 to get dial tone)
To: 63452743 (Fax number, not original)
Dialing Prefix: 9
Dialing: Tone (selected)
Sound: on (selected)
Wait for dial tone before dialing: selected
then i clicked "FAX"
but the result was; FAILURE...
Result 1:
It will dial, and stands like connected, while showing a progress bar "Faxing" in the external modem window. after around 3 minutes, it stops... and shows the following message in the external modem window;
"hold until 05:01 p.m."
again it will try at that specified time, and the result is same.
Scenario2:
I tried with fax command;
fax send 9-66728437 test-file.001
and i tried
fax send 966728437 test-file.001
Result2:
It will also do the same like above and finally gives up, and then it will write a log as the following;
command;
abcs-computer:~ kmr$ sudo fax send 9-66766766 test-file.001
Password:
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Tue Aug 12 17:03:17 2008 opened /dev/cu.usbmodem
efax: 03:18 using Motorola SM56 USB 1.5.6 in class 1
efax: 03:19 dialing T9-667667667
efax: 05:19 Error: dial command failed
efax: 05:19 failed -> test-file.001
efax: 05:19 done, returning 2 (unrecoverable error)
There were errors (see T9-667667667.log).
abcs-computer:~ kmr$
Log;
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Tue Aug 12 17:03:15 2008 TIFF version 4.2 file (little-endian)
efax: 03:15 TIFF directory at 8 with 17 tags, last image.
efax: 03:15 page 1 : test-file.001 + 234 : 1728x2156 @ 204x196 dpi TIFF/FAX
efax: 03:15 argv[0]=efax
efax: 03:15 argv[1]=-v
efax: 03:15 argv[2]=ewin
efax: 03:15 argv[3]=-v
efax: 03:15 argv[4]=chewmainrxtf
efax: 03:15 argv[5]=-d/dev/cu.usbmodem
efax: 03:15 argv[6]=-iZ
efax: 03:15 argv[7]=-i&FE0&D2S7=120
efax: 03:15 argv[8]=-i&C0
efax: 03:15 argv[9]=-iM1L0
efax: 03:15 argv[10]=-o1
efax: 03:15 argv[11]=-l
efax: 03:15 argv[12]=495 2322999
efax: 03:15 argv[13]=-kZ
efax: 03:15 argv[14]=-h
efax: 03:15 argv[15]=2008/08/12 17:03 495 2322999 Put Your Name Here p. %d/%d
efax: 03:15 argv[16]=-t
efax: 03:15 argv[17]=T9-667667667
efax: 03:15 argv[18]=test-file.001
efax: 03:17 opened /dev/cu.usbmodem
efax: 03:17 command "Q0V1"
efax: 03:17 waiting 2.0 s
efax: 03:17 .170 [ATQ0V1<CR><CR><LF>]
efax: 03:17 .401 [OK<CR><LF>]
efax: 03:17 response "OK"
efax: 03:17 command "Z"
efax: 03:17 waiting 5.0 s
efax: 03:17 .501 [ATZ<CR><CR><LF>]
efax: 03:17 .577 [OK<CR><LF>]
efax: 03:17 response "OK"
efax: 03:17 command "&FE0&D2S7=120"
efax: 03:17 waiting 5.0 s
efax: 03:17 .677 [AT&FE0&D2S7=120<CR><CR><LF>]
efax: 03:17 .903 [OK<CR><LF>]
efax: 03:17 response "OK"
efax: 03:18 command "&C0"
efax: 03:18 waiting 5.0 s
efax: 03:18 .078 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "M1L0"
efax: 03:18 waiting 5.0 s
efax: 03:18 .304 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "E0"
efax: 03:18 waiting 5.0 s
efax: 03:18 .505 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "I3"
efax: 03:18 waiting 5.0 s
efax: 03:18 .630 [<CR><LF>Motorola SM56 USB 1.5.6<CR><LF>]
efax: 03:18 .655 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 command "+FCLASS=1"
efax: 03:18 waiting 5.0 s
efax: 03:18 .850 [<CR><LF>OK<CR><LF>]
efax: 03:18 response "OK"
efax: 03:18 using Motorola SM56 USB 1.5.6 in class 1
efax: 03:18 command "+FTM=?"
efax: 03:18 waiting 5.0 s
efax: 03:18 .975 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 03:19 .000 [<CR><LF>OK<CR><LF>]
efax: 03:19 response "OK"
efax: 03:19 command "+FAR=1"
efax: 03:19 waiting 5.0 s
efax: 03:19 .126 [<CR><LF>ERROR<CR><LF>]
efax: 03:19 response "ERROR"
efax: 03:19 dialing T9-667667667
efax: 03:19 command "DT9-667667667"
efax: 03:19 waiting 120.0 s
efax: 05:19 Error: dial command failed
efax: 05:19 failed -> test-file.001
efax: 05:19 command "Q0V1"
efax: 05:19 waiting 2.0 s
efax: 05:19 .325 [<CR><LF>OK<CR><LF>]
efax: 05:19 response "OK"
efax: 05:19 command "Z"
efax: 05:19 waiting 5.0 s
efax: 05:19 .500 [<CR><LF>OK<CR><LF>]
efax: 05:19 response "OK"
efax: 05:19 done, returning 2 (unrecoverable error)
==========
Scenario 3:
i tried sending the Fax with efax command too;
efax -d /dev/cu.usbmodem -o a -v ewincm -t T9667667667 ts-fax.001
The result is same too...
command and log on the screen;
abcs-computer:~ kmr$ efax -d /dev/cu.usbmodem -o a -v ewincm -t T9667667667 ts-fax.001
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Tue Aug 12 13:38:44 2008 Warning: bind returned error 13 - Permission denied
efax: 38:44 opened /dev/cu.usbmodem
efax: 38:44 command "Q0V1"
efax: 38:44 waiting 2.0 s
efax: 38:44 .482 [ATQ0V1<CR><CR><LF>]
efax: 38:44 .714 [OK<CR><LF>]
efax: 38:44 response "OK"
efax: 38:44 command "E0"
efax: 38:44 waiting 5.0 s
efax: 38:44 .840 [ATE0<CR><CR><LF>]
efax: 38:44 .915 [OK<CR><LF>]
efax: 38:44 response "OK"
efax: 38:45 command "I3"
efax: 38:45 waiting 5.0 s
efax: 38:45 .066 [<CR><LF>Motorola SM56 USB 1.5.6<CR><LF>]
efax: 38:45 .091 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 command "+FCLASS=?"
efax: 38:45 waiting 5.0 s
efax: 38:45 .241 [<CR><LF>0,1,8<CR><LF>]
efax: 38:45 .266 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 command "+FCLASS=1"
efax: 38:45 waiting 5.0 s
efax: 38:45 .467 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 using Motorola SM56 USB 1.5.6 in class 1
efax: 38:45 command "+FTM=?"
efax: 38:45 waiting 5.0 s
efax: 38:45 .618 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 38:45 .643 [<CR><LF>OK<CR><LF>]
efax: 38:45 response "OK"
efax: 38:45 command "+FAR=1"
efax: 38:45 waiting 5.0 s
efax: 38:45 .793 [<CR><LF>ERROR<CR><LF>]
efax: 38:45 response "ERROR"
efax: 38:45 dialing T6666666
efax: 38:45 command "DT6666666"
efax: 38:45 waiting 120.0 s
efax: 40:45 .017 [<CR><LF>NO CARRIER<CR><LF>]
efax: 40:45 response "NO CARRIER"
efax: 40:45 Error: dial command failed
efax: 40:45 failed -> ts-fax.001
efax: 40:45 command "Q0V1"
efax: 40:45 waiting 2.0 s
efax: 40:45 .262 [<CR><LF>OK<CR><LF>]
efax: 40:45 response "OK"
efax: 40:45 command "H"
efax: 40:45 waiting 5.0 s
efax: 40:45 .413 [<CR><LF>OK<CR><LF>]
efax: 40:45 response "OK"
efax: 40:45 done, returning 2 (unrecoverable error)
abcs-computer:~ kmr$
And also one more information from /var/log/cups/error.log
I [12/Aug/2008:17:01:24 +0300] Started filter
/usr/libexec/cups/filter/cgpdftoraster (PID 275) for job 12.
I [12/Aug/2008:17:01:24 +0300] Started filter
/usr/libexec/cups/filter/rastertotiff (PID 276) for job 12.
I [12/Aug/2008:17:01:24 +0300] Started backend
/usr/libexec/cups/backend/fax (PID 277) for job 12.
I [12/Aug/2008:17:02:28 +0300] Saving printers.conf...
I [12/Aug/2008:17:02:28 +0300] Printer 'External_Modem' stopped by ''.
E [12/Aug/2008:17:02:28 +0300] PID 277 stopped with status 1!
I [12/Aug/2008:17:02:28 +0300] Hint: Try setting the LogLevel to
"debug" to find out more.
So thats all about all my trials and result.... Please help me to get out of this bad situation...
NOTE: I had changed the original FAX number from this post to different numbers...
Thats all...
Thanks in Advance...
and really awaiting for your valuable comments.

First of all, really thanking you 3 for your posts. i dont need to do a internet faxing. The safari, which i mentioned, in the scenario is an example. My director might need to send FAX from doc files, html files, mails, pdf files etc.
So i need a solution to do the FAX through FAX pdf, which is available through printing.
Then regarding the analog vs digital PBX, here we use analog and digital PBX. But i am trying through the analog line. Still, today i went to the telephone people and asked to give me an direct line to check this out. Then i tried from it.
Fax command and faxing through graphical (fax pdf) gives the same error. But efax command showed a different kind of error message which i will post it here... So i think i will have to work on it... so i requested the telecommunication people to give me an direct line to my table for 2-3 days, so that i could run many test on it... but still i am waiting for their confirmation.
Anyway pls have a look at this message, and put forward ur suggestions.
NOTE: i forgot to notify in the previous post that, the main error point in the log files is "NO CARRIER"
Output of command efax:
abcs-computer:~ root# efax -d /dev/cu.usbmodem -o a -v ewincm -t T7777777 /Users/kmr/test-file.001
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Apr 24 2007 20:31:43
efax: Wed Aug 13 09:25:03 2008 opened /dev/cu.usbmodem
efax: 25:04 command "Q0V1"
efax: 25:04 waiting 2.0 s
efax: 25:04 .097 [ATQ0V1<CR><CR><LF>]
efax: 25:04 .330 [OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "E0"
efax: 25:04 waiting 5.0 s
efax: 25:04 .456 [ATE0<CR><CR><LF>]
efax: 25:04 .531 [OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "I3"
efax: 25:04 waiting 5.0 s
efax: 25:04 .682 [<CR><LF>Motorola SM56 USB 1.5.6<CR><LF>]
efax: 25:04 .707 [<CR><LF>OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "+FCLASS=?"
efax: 25:04 waiting 5.0 s
efax: 25:04 .857 [<CR><LF>0,1,8<CR><LF>]
efax: 25:04 .882 [<CR><LF>OK<CR><LF>]
efax: 25:04 response "OK"
efax: 25:04 command "+FCLASS=1"
efax: 25:04 waiting 5.0 s
efax: 25:05 .083 [<CR><LF>OK<CR><LF>]
efax: 25:05 response "OK"
efax: 25:05 using Motorola SM56 USB 1.5.6 in class 1
efax: 25:05 command "+FTM=?"
efax: 25:05 waiting 5.0 s
efax: 25:05 .234 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 25:05 .259 [<CR><LF>OK<CR><LF>]
efax: 25:05 response "OK"
efax: 25:05 command "+FAR=1"
efax: 25:05 waiting 5.0 s
efax: 25:05 .409 [<CR><LF>ERROR<CR><LF>]
efax: 25:05 response "ERROR"
efax: 25:05 dialing T7777777
efax: 25:05 command "DT7777777"
efax: 25:05 waiting 120.0 s
efax: 25:20 .008 [<CR><LF>CONNECT<CR><LF>]
efax: 25:20 response "CONNECT"
efax: 25:20 connected
efax: 25:21 waiting 2.0 s
efax: 25:21 .257 [<CR><LF>OK<CR><LF>]
efax: 25:21 response "OK"
efax: 25:21 received UNKNOWN
efax: 25:21 Warning: bit-reversed HDLC frame, reversing bit order
efax: 25:21 command "+FRH=3"
efax: 25:21 waiting 35.0 s
efax: 25:21 .357 [<CR><LF>CONNECT<CR><LF>]
efax: 25:21 response "CONNECT"
efax: 25:21 waiting 2.0 s
efax: 25:21 .959 [<CR><LF>OK<CR><LF>]
efax: 25:21 response "OK"
efax: 25:21 received CSI - answering ID
efax: 25:21 remote ID -> +000 2 7777777
efax: 25:21 command "+FRH=3"
efax: 25:21 waiting 35.0 s
efax: 25:22 .054 [<CR><LF>CONNECT<CR><LF>]
efax: 25:22 response "CONNECT"
efax: 25:22 waiting 2.0 s
efax: 25:22 .355 [<CR><LF>OK<CR><LF>]
efax: 25:22 response "OK"
efax: 25:22 received DIS - answering capabilities
efax: 25:22 remote has no document(s) to send, and can receive
efax: 25:22 local 196lpi 14.4kbps 8.5"/215mm any 1D - - 0ms
efax: 25:22 remote 196lpi 14.4kbps 8.5"/215mm any 2D ECM-64 - 20/10ms
efax: 25:22 session 196lpi 14.4kbps 8.5"/215mm any 1D - - 10ms
efax: 25:22 command "+FTH=3"
efax: 25:22 waiting 3.1 s
efax: 25:23 .358 [<CR><LF>CONNECT<CR><LF>]
efax: 25:23 response "CONNECT"
efax: 25:23 sent TSI - caller ID
efax: 25:23 waiting 13.6 s
efax: 25:25 .109 [<CR><LF>CONNECT<CR><LF>]
efax: 25:25 response "CONNECT"
efax: 25:25 sent DCS - session format
efax: 25:25 waiting 13.6 s
efax: 25:25 .479 [<CR><LF>OK<CR><LF>]
efax: 25:25 response "OK"
efax: 25:25 command "+FTM=145"
efax: 25:25 waiting 3.1 s
efax: 25:25 .604 [<CR><LF>CONNECT<CR><LF>]
efax: 25:25 response "CONNECT"
efax: 25:25 Warning: termios.iflag is 000000005, not 000001005
efax: 25:25 Warning: terminal mode not set properly
efax: 25:25 waiting 30.0 s
efax: 25:28 .708 [<CR><LF>OK<CR><LF>]
efax: 25:28 response "OK"
efax: 25:28 sent TCF - channel check of 2700 bytes
efax: 25:28 command "+FRS=1"
efax: 25:28 waiting 3.0 s
efax: 25:28 .783 [<CR><LF>OK<CR><LF>]
efax: 25:28 response "OK"
efax: 25:28 command "+FRH=3"
efax: 25:28 waiting 3.0 s
efax: 25:31 waiting 2.0 s
efax: 25:31 .832 [<CR><LF>OK<CR><LF>]
efax: 25:31 response "OK"
efax: 25:31 local 196lpi 14.4kbps 8.5"/215mm any 1D - - 0ms
efax: 25:31 remote 196lpi 14.4kbps 8.5"/215mm any 2D ECM-64 - 20/10ms
efax: 25:31 session 196lpi 14.4kbps 8.5"/215mm any 1D - - 10ms
efax: 25:31 command "+FTH=3"
efax: 25:31 waiting 3.1 s
efax: 25:32 .829 [<CR><LF>CONNECT<CR><LF>]
efax: 25:32 response "CONNECT"
efax: 25:32 sent TSI - caller ID
efax: 25:32 waiting 13.6 s
efax: 25:34 .579 [<CR><LF>CONNECT<CR><LF>]
efax: 25:34 response "CONNECT"
efax: 25:34 sent DCS - session format
efax: 25:34 waiting 13.6 s
efax: 25:34 .931 [<CR><LF>OK<CR><LF>]
efax: 25:34 response "OK"
efax: 25:34 command "+FTM=145"
efax: 25:34 waiting 3.1 s
efax: 25:35 .056 [<CR><LF>CONNECT<CR><LF>]
efax: 25:35 response "CONNECT"
efax: 25:35 Warning: termios.iflag is 000000005, not 000001005
efax: 25:35 Warning: terminal mode not set properly
efax: 25:35 waiting 30.0 s
efax: 25:38 .156 [<CR><LF>OK<CR><LF>]
efax: 25:38 response "OK"
efax: 25:38 sent TCF - channel check of 2700 bytes
efax: 25:38 command "+FRS=1"
efax: 25:38 waiting 3.0 s
efax: 25:38 .231 [<CR><LF>OK<CR><LF>]
efax: 25:38 response "OK"
efax: 25:38 command "+FRH=3"
efax: 25:38 waiting 3.0 s
efax: 25:41 waiting 2.0 s
efax: 25:41 .280 [<CR><LF>OK<CR><LF>]
efax: 25:41 response "OK"
efax: 25:41 local 196lpi 14.4kbps 8.5"/215mm any 1D - - 0ms
efax: 25:41 remote 196lpi 14.4kbps 8.5"/215mm any 2D ECM-64 - 20/10ms
efax: 25:41 session 196lpi 14.4kbps 8.5"/215mm any 1D - - 10ms
efax: 25:41 command "+FTH=3"
efax: 25:41 waiting 3.1 s
efax: 25:42 .283 [<CR><LF>CONNECT<CR><LF>]
efax: 25:42 response "CONNECT"
efax: 25:42 sent TSI - caller ID
efax: 25:42 waiting 13.6 s
efax: 25:44 .034 [<CR><LF>CONNECT<CR><LF>]
efax: 25:44 response "CONNECT"
efax: 25:44 sent DCS - session format
efax: 25:44 waiting 13.6 s
efax: 25:44 .404 [<CR><LF>OK<CR><LF>]
efax: 25:44 response "OK"
efax: 25:44 command "+FTM=145"
efax: 25:44 waiting 3.1 s
efax: 25:44 .529 [<CR><LF>CONNECT<CR><LF>]
efax: 25:44 response "CONNECT"
efax: 25:44 Warning: termios.iflag is 000000005, not 000001005
efax: 25:44 Warning: terminal mode not set properly
efax: 25:44 waiting 30.0 s
efax: 25:47 .635 [<CR><LF>OK<CR><LF>]
efax: 25:47 response "OK"
efax: 25:47 sent TCF - channel check of 2700 bytes
efax: 25:47 command "+FRS=1"
efax: 25:47 waiting 3.0 s
efax: 25:47 .704 [<CR><LF>OK<CR><LF>]
efax: 25:47 response "OK"
efax: 25:47 command "+FRH=3"
efax: 25:47 waiting 3.0 s
efax: 25:50 waiting 2.0 s
efax: 25:50 .754 [<CR><LF>OK<CR><LF>]
efax: 25:50 response "OK"
efax: 25:50 Error: no command/response from remote
efax: 25:50 command "+FTH=3"
efax: 25:50 waiting 3.1 s
efax: 25:51 .757 [<CR><LF>CONNECT<CR><LF>]
efax: 25:51 response "CONNECT"
efax: 25:51 sent DCN - disconnect
efax: 25:51 waiting 13.6 s
efax: 25:52 .033 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 command "H"
efax: 25:52 waiting 5.0 s
efax: 25:52 .259 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 failed -> /Users/kmr/test-file.001
efax: 25:52 command "Q0V1"
efax: 25:52 waiting 2.0 s
efax: 25:52 .504 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 command "H"
efax: 25:52 waiting 5.0 s
efax: 25:52 .655 [<CR><LF>OK<CR><LF>]
efax: 25:52 response "OK"
efax: 25:52 done, returning 3 (invalid modem response)
abcs-computer:~ root#
Thanks in Advance...

Problem sending Faxes from Change Order(IW32) in NW 2004s

Hello Everyone,
We have just recently upgraded our version of SAP from 4.6c and we have discovered an interesting issue when trying to fax shop papers from IW32.
In 4.6c we had configured a output device in SPAD that would redirect the output to SCOT via SAPcomm to our Rightfax fax servers. With the new version of SAP the functionality for creating an output device of type 'FAX' has been disabled since SAPConnect has replaced SAPComm.
How we used to do this is we'd goto IW32, enter an order and choose the menu function Order/Print/Order you could then enter the device type and also the recipient's fax number and the country code.
When we try this in the new system no fax is created, when we remove the device type (clear the box) we still do not create a fax output. When we specify another device (i.e. printer etc) we get an error stating that this is not a Fax device and the request fails.
Does anyone know of a way to correct this problem since our users would like to continue to fax shop papers from our system.
Regards,
James

Juan,
We are able to send faxes from SAP to our rightfax system without issues. This is not the problem we are experiencing.
The issue is when you try to fax something from IW32 via the option Print/Order/Print. It requires a spool output device to be specified.
Since you cannot create an output device of type FAX anymore and you cannot use another type of device type to send the fax we are trying to figure out how to get these printouts to be redirected to SAPConnect and SCOT.
Regards,
James

Voice gateway SPA8000 problem sending faxes.

Hello, I am a representative of the corporation Kazakhmys using the whole range of your devices. The problem is as follows: Voice Gateway Cisco SPA 8000 does not send faxes to voice gateway Grandstream GXW4232. The problem occurs only if the two voice gateways work with each other. The call comes to the SPA 8000, but after lifting the handset, the session immediately reset. What settings I need to change?

It seems you have RTP packet Size set to 30ms. It's not optimal even for voice call. You should not exceed 20ms for voice, for the fax I propose you to use 10ms.
Note it may not solve your problem, but it increase reliability of fax session.
But now back to the issue. If I understand correctly, the attached log has been captured on
Cisco-SIPGateway/IOS-15.2.4.M7
OK. It seem that most important line of such log is:
068963: Feb 24 05:50:16.778: //6170583/D6D178518A93/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x160DE9D8, Tag=0x0, Call Id=6170583,
Call Entry(Disconnect Cause=3, Voice Class Cause Code=0, Retry Count=0)
If I understand correctly the log, the call has been terminated by SIP Gateway.
I see no apparent issue with ATA8000 (not counting the Packet Size value mentioned on top). There is a problem with SIP Gateway. Unfortunately, I'm not expert on the matter nor this forum is best forum for question related to SIP Gateway. You should ask on IP Telephony forum instead.

"Let others send fax through this computer" - problem: modem not showing up

I have a macbook that does not have an internal modem for faxing. I am using another networked mac in our office that has an internal modem for faxing. I have set up the printing and fax preferences to "let others send faxes through this computer" on the mac that can fax. It has worked in the past, but this morning when I went to fax from my macbook, I cannot see the modem in the mac that can fax. I have also checked with other macs in the office and they can't see it either. Network is okay, I can access the computer through connect to server, I have repaired permissions, restarted and still no modem showing up or shared printers showing up. I have not updated anything on the mac that can fax. Any ideas?

http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1801.html
Strange, not sure why it's not showing up.
Have you confirmed that the fax printer is working on the host Mac? Maybe try turning off the sharing and deleting the existing Fax Printer in the Fax List with /Applications/Utilities/Printer Setup Utility, and creating the Fax Printer again, and turn on sharing again.

Problem with Send and Receive Emal In SAP System

Hi gurus!
I have a following quote:
Dear !
I have a problem with send and receive email in SAP system following :
I want to test send and receive email in local network at my company. I
had two server
Server 1 : I setup Exchange Mail Server 2007 with domain controller is
fes.com
Server 2 : I setup SAP ERP ECC 6.0
On Server 1 : I created 2 account ( u1Afes.com and u2Afes.com ) and then I tested send and receive email between u1 and u2 in local network through Microsoft Outlook 2007 -> OK
and then
On Server 2: I had configured send and receive email on SAP system
through tcode SBWP, SCOT and SOST as Note 455140 - "Configuration of
e-mail, fax, paging or SMS using SMTP"
for example :
I logged in SAP system with user Basis01 (with email u1Afes.com ) -> then,using tcode SBWP -> new message -> send to u2Afes.com with Internet Mail type and then status message with green light -> sending ok
and then I have used Microsoft Outlook 2007, I logged with account u2 ->check email -> Ok. I saw message which send from u1
Finally, My problem is how can receive mail in SAP system without using Microsoft Outlook
For example:
Login system SAP with Basis01 account (with u1Afes.com ) -> tcode SBWP ->New Message -> send to u2Afes.com
and then
Login system SAP with Basis02 account (with u2Afes.com ) -> tcode ??? ->
To receive email from Basis01 (with u1Afes.com )
Please help me now
Thanks
I replace "@" with "A" because of banning email of this forum.
This quote is about sending email in local network. And we can't receive any email from the outside email address. Addition if I wanna send email to internal email in Internet (we've just tried with email address in local network) What should I config in SAP and Exchange ?
By the way, Is SAP Server IP added to Relay Agent for sending or receiving mail ?
Regards
An NLP
Edited by: An NLP on Apr 6, 2010 7:03 PM

Hi,
This problem is a classic problem of mail routing via Exchange. Exchange like most mail servers use the domain part of the email address as a means to route mails. So I will make an assumption that your main company mail addrss is "User @ fes.com".
So when you send a mail to the "User @ fes.com mail" address the mail is delivered to your Outlook mail address as this is the default route for company.
(Q) So how do you get your Exchange server to relay the mail into the sending SAP system?
(A) The easiest way would be to setup and unique mail domain for your SAP system. I always recommend "user @ client.sid.company.com" which in your case would be "u1 @ 100.PRD.fes.com". You can then instruct Exchange to send any emails addressed to 100.PRD.fes.com domain to your SAP system. Also using this format of address you can configure multiple mail connections into multiple SAP systems.
(A) Another answer would be to enter the "Full" email address (LOcal and Domain part of address) into the routing rule for Exchange e.g. "U1 @ fes.com" so that all emails addressed to this user will be delivered into SAP. However this method requires a lot of Admin as you will have to update Exchange with ALL email address that need to receive emails. Also if your corporate mail address is "U1 @ fes.com" then all mails will be forwarded to SAP.
I would definitely NOT recommend this method but the decision is up to you.
P.S. The IP address of the SAP system is entered into the mail header of the email. This is standard practice in SMTP relay. You can suppress this header in Exchange
Hope this helps
Michael

HP LaserJet Pro 200 Color M276nw - Cannot Send Faxes via WIFI

Hi all,
I have a problem sending faxes from my laptop through the HP LaserJet Pro 200 Color M276nw printer.
I can send faxes from the printer device itself if i place a doucment into the feeder.
The problem exists when connecting to the all-in-one device via the WIFI, printing is fine and connection is active though when trying to fax a dcoument from my desktop utilising the FAX driver it complains about the printer being offline and cannot communicate to the all-in-one device?
any help would be appreciated.
Thanks
Jono

Hey @BSA_IT,
Welcome to the HP Support Forum.
I understand you're having an issue sending faxes from your PC through the HP LaserJet Pro 200 color MFP M276nw. I would like to assist you with this.
The following might help:
Click on Start / Devices and Printers
Double click on your printer's Fax icon
Click See What's Printing
Click Printer
If 'Use Printer Offline' is checked as you'll see in the screenshot below, be sure to uncheck it.
Next, try sending the fax through your laptop as before. If you run into the same issue, try the following steps to rule out Windows settings as interfering with fax sending capabilities:
Click on your Start menu
In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboard
When the System Configuration Window opens select 'Selective Startup' and uncheck Load Startup Items
Click the Services tab. Check the box at the bottom for Hide All Microsoft Services
Select Disable All
Select Apply and OK
Restart your computer when prompted
Once the computer reboots, trying sending the fax.
To enable the programs after you've tested the machine, just open MSCONFIG the same way and under the general tab, just click 'normal startup' Hit apply and OK and reboot one final time
Please let me know the result of your troubleshooting by responding to this post.
Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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