Problem: Zen Touch Freezi

My Zen Touch Freezes at least twice a week. Is it supposed to do this? If not what should I do to fix the problem?

The Touch does seem to be a bit more prone to freezing. Are you using WMA or MP3 files? And where are the files from? You could try the latest firmware if you don't have it already, but it causes problems with the EQ sound reproduction and breaks the ability to change the startup screen.

Similar Messages

  • Zen touch freeze

    every time i click on on the "data folder" my zen touch freezes what do i do?

    Ok...this seems to happen occasionally, first of all, make sure you've updated your firmware to the latest one (.0.03) it is in the downloads section. Will your player still play music? I would also go into Rescue Mode and run a cleanup. There might possibly be corrupted files in the folder and Nomad Explorer crashes, so you should run a clean up, back up all the music, update firmware and if worst comes to worst, run a format, hope this helps
    Wilco
    Proud owner of a Zen Touch 20GB

  • Constant Zen Touch freezing prob

    Hey all, I've had my 40 gig Zen Touch for about 6 or 7 months now, and although it used to not give me any problems at all. About 3 months ago, it started to freeze randomly. As time progressed, it went from about once a week to about once per listening session. All my files are MP3s, I have the 2..0 firmware, and have run Disk Cleanup. Yet the freezing still occurs constantly. Any suggestions to fix this problem? Thanks!

    Hi,
    Well corrupted data can be to blame for freezing but a clean-up usually resolves that. As you're still experiencing problems I'd back up your data and format the player. If you get any transfer errors from specific files during the backup then you can be pretty certain that these were the ones causing the problem.
    If there are still problems let me know.
    Hope this helps,
    John

  • Zen Touch freezing when trying to connect to USB 2.0 Help plea

    I have a strange problem with my Creative Zen Touch 20GB. It freezes everytime when I try to connect it to my USB2.0 controller PCI card. After that I have to disconnect the player and push the reset-button. On my USB . onboard-controller the player works fine, but it's not a problem with the PCI-Card I guess, because any other device like USB2.0 external hard dri'ves and USB-sticks work fine with it.
    I have Windows 98 SE installed on my computer.
    Can anyone help me out with that problem please?

    i had the same problem. drove me nuts............for 6 months. then I got crazy and tried sanding the usb plug ( the male end that fits into player itself. ...............Botabing.....it worked , stays connected now.
    May work for you too! oh I used 400 grit sand paper

  • Solution for "Firmware problem" Zen Touch with Media Player 11 and Windows XP

    Hello,?I like to share this information about my troubles with updating my Zen Touch. At first my Media Player would not detect my Zen Touch. As I hoped the update of the firmware would solve my problem I started a firmware update. Unfortunatly it went wrong as a result the Zen unit did not boot anymore an gave a "Firmware problem". Due to this problem I could not reinstall the firmware as Windows XP did not detect my Zen. I was ready to trow the unit out of the window when I found this solution. And it really worked for me. I hope it wil solve your problems too. And many thanks to DG?http://answers.yahoo.com/question/in...6280245AAiPliB?Best Answer - Chosen by Asker
    I had the same problem. You don't have to call Creative. You don't have to spend any money. Here's how I fixed it:
    1. If you have Windows Media Player uninstall it and reboot
    2. Uninstall the WMP Runtime format from add/remove programs ( you may have to check the "show updates" box) and reboot
    3. With the Zen Touch connected, go to Device Manager and uninstall it and then unplug the USB cable.
    4. Uninstall ALL Creative software including the Zen drivers and then Reboot
    5. From Device Manager, uninstall ALL USB root hubs and reboot
    6. Plug in the Zen and wait for windows to detect it. In my case windows showed it as "Creative Zen" and then changed it to "MTP Device."
    7. Run the firmware update again. It should go ahead and update now.
    You can reinstall WMP if you want after this. Be sure to get the latest version from microsoft's website.
    Hope this hel
    ps.

    Thanks for sharing this with us!

  • Zen Touch: Freezing while opening data libr

    In the last few months, I have been unable to get any of the files that I have saved onto my 20GB Zen tOUCH. I have tried on several computers now, but everytime I open the data library through Nomad Explorer, it freezes and I am unable to even copy and paste the folders. Any ideas/tips/help?!
    Cheers

    Do you have drivers installed in those computers you connected your player to

  • Zen Touch freezing

    So, I just bought a new Creative Zen Touch 20 GB about a month ago, and I've now expirienced my first total freeze. None of the buttons work, so it won't let me turn it off, I'd try taking out the battery, but I noticed I'd need a screw driver for that, and an extremely small one at that. So, any ideas on what to do? Besides waiting until the newly recharged battery runns out?

    Try the reset button. It's the tiny button on the side best accessed with a bent paper clip. Don't use anything sharp to press it.

  • Zen Touch freezes even after full recha

    I have a 20gb Zen Touch that I have not used for the past few weeks(This is because of my new toy, my 30BG Zen Vision M). Figuring that the battery was discharged or something because of the lack of use, I recharged it fully. I turn it on and it gets stuck on the "Zen Touch" screen. I have tried to reset the Touch numerous times, but it still gets stuck on that screen. Somehow, I think the Zen Touch battery is fried. Help!

    Well you can't get to recovery mode. Only thing left to do replace the hardri've. That's most likely why it won't go into recovery.

  • Zen Touch freeze prob

    Today, my Zen Touch decided to stop responding...to anything. When I power it up, it goes to the last song I had played, but it doesn't respond to any buttons at all. I can't even turn the unit off until it idles for 5 min and shuts off itself. The player however does respond to Media Source and I can add and remove music to it. I tried running rescue mode but to no avail because nothing shows up on the screen. I had the player for a little more than a week now and I never dropped it or anything like that. Any suggestions?

    Ok, I made it into the recovery console, but I erased the firmware =$
    How do reinstall new firmware? Creative has zero firmware updates for the zen touch, not even the original firmware is listed there. Now I can't use my player at all! HELP!

  • Creative Zen touch freezing when connecting to

    Apologies if this problem has been raised time and time before.
    Just bought a new PC (with loads of pre-installed rubbish on), and i've installed the most uptodate version of Creative Mediasource, Nomad etc. However when i connect my mp3 to the PC, Mediasource and Nomad is not detecting it. Mediasource gives me a "Player is not connected" error. However on rare occsions, it does manage to detect the mp3 player but when i disconnect and try to re-connect, the problem re-occurs.
    I've made sure all the drivers are uptodate, and made sure all the software (Mediasource, Nomad) have been uninstalled and installed, again and again. But my PC is just not detecting.
    Another thing i've noticed is that, when the mp3 player is connected, when I open up 'My Computer' - this window seems to just freeze and hang there while its saying "searching for items". Not sure if this is because the mp3 is connected.
    I cannot understand why this is happening, though someone mentioned that there is some software called Sonic MyDVD or Sonic DLA. Not sure though, although I have these installed on my computer. I'm currently trying to uninstall them, but having trouble.
    Any help is much appreciated.
    Thanks,
    Michael

    i had the same problem. drove me nuts............for 6 months. then I got crazy and tried sanding the usb plug ( the male end that fits into player itself. ...............Botabing.....it worked , stays connected now.
    May work for you too! oh I used 400 grit sand paper

  • Problems With Zen Touch Turn

    After just recently purchasing a Zen Touch in December 2005, I already have problems with it.
    I have never dropped it or hit it. I plugged it in to re-charge one day after using it and when it was done charging I turned it on, used it for 5 minutes then set it down. The next morning I went to turn it on to use it, and it wouldn't turn on. The blue light at the side on the power button was on, but the screen just wouldn't show up. Now the blue light won't turn off. I have read about these problems with Zen Micro freezing up and read about Zen Touch freezing up back in 2004 when it was released. I have phoned the number but couldn't seem to get through. Should I consider taking it in? Or is there an easier way?

    Have you tried resetting it's Connect to the mains adapter and press the tiny recessed button on the side of the player. Don't use anything sharp to press it, a bent paper clip is best.

  • Zen touch has fro

    Hey all,
    I hope someone can help.
    My zen touch (20gb) player froze whilst turning off, i let it sit but eventually had to reset it to get it to go off, since then i havent been able to turn it back on and it wont charge, the blue charge indicating light doesnt appear and when i plug it in all i get is the creative logo and the copyright info, i've tried the reboot advice on creatives web page, but that desnt work either!!!
    Any suggestions?
    Thanks
    Iain

    My zen touch freezes from time to time, done all the usual things without any improvement. But today discovered that it freezes when used near some electrical equipment for example my wife old treadmill which uses an ac motor, its ok with the new treadmill with a dc motor. So it appears that the zen touch suffers from electrical interference, generally this is in the rf range (radio frequency). I hope this helps many users as it was driving me crazy and it appears it's a huge problem with many people.

  • HELP! MY ZEN TOUCH HAS FRO

    i've tryed resetting it and it still stays frozen , what can i do?

    My zen touch freezes from time to time, done all the usual things without any improvement. But today discovered that it freezes when used near some electrical equipment for example my wife old treadmill which uses an ac motor, its ok with the new treadmill with a dc motor. So it appears that the zen touch suffers from electrical interference, generally this is in the rf range (radio frequency). I hope this helps many users as it was driving me crazy and it appears it's a huge problem with many people.

  • Zen Touch 40 GB: problems transferring music files and playli

    Hi,
    Creative Zen Touch 40 GB, one year old<
    [color="#330000">PlaysForSure Firmware 2..0<
    Creative MediaSource Organizer 5.0.38<
    Creative?Sync Manager 5.0.9.0<
    Windows XP Service Pack 2<
    527?music (.wma) files on the player; 4205 MB of free space<
    I'm finding it increasingly difficult to?transfer music files and playlists to my Zen Touch player now that the amount of free space on it has fallen below 5 GB. More often than not, it's necessary to put the player into Recovery mode, perform a clean-up, and then reboot and rebuild the library before Sync Manager works properly. I often need to repeat this process several times before I can transfer anything. Increasingly, too, Windows fails to detect the presence of the player when I connect it to my computer. Rebooting both the player and the computer usually fixes this issue. Transferring files by dragging and dropping in Windows Explorer is obviously much quicker than using Sync Manager, but here again I keep running into problems. It's as if the player freezes and refuses to take on-board any more files. Also, I can't find a way to transfer playlists except with Sync Manager. Are these known problems? I recalling running into similar issues with the Zen Touch 20 GB a few years ago. And could the fact that I'm doggedly using an old (998) and underpowered computer be an issue? I'm thinking of replacing the computer anyway, but is it likely that these synchronization problems would diminish or disappear altogether if I were to upgrade to something speedier?Thanks for any insights,Pete

    I too have a simular problems! Managing music is the biggest problem with over 0 Gigs. Some artists songs sometimes change name titles, artists,?and etc. Win Explorer is most used by me now. Yes, I do lose sync from time to time! Especially when I open two windows on the portable zen. There are two tools that need. . Playlist management - it takes too long to do it on the player. I want to create "Gym Vibes" and had it on my old creative?Nomad player, but couldn't transfer. "Creative Sync Manager" doesn't do it!?Without all that sync stuff how can I create and edit creative's playlist on a PC?2. A method for detecting dupicates?This is my second creative portable and if I don't get the tools I won't buy another!

  • Problems with Zen Touch - Need He

    I bought a Zen Touch about 5 months ago and so far its been great! (apart from the occasional freezing) but all in all I'm quite happy with my choice of MP3 player. Until recently. A problem arose when i deleted all my old music off of the Zen and burned in some new music - It has an error message saying "Add Music from Library" - And i press menu button and it freezes and i can't switch it off.... The oddest thing is that my pc shows that all the tunes are on it but for some reason i can't acess it. I tried everything; i reburned software, reburned the tunes back on, deleted them, waited for the Zen to run out of battery... I'm really missing my Zen at the mo and any help would be GREATLY appreciated....thanx
    Reuben Kenney, London

    Duplicate question.

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