Process Chain and e-mail configuration

We have configured a process chain e-mail message recipient by keying in the full recipient e-mail address in the message screen.  This works successfully.
However, we would prefer to use the SAP User ID in the process chain message configuration. (The sap User Id would contain the external e-mail id) 
Why: Because we do not want to have to reconfigure the process chain every time a user or an e-mail changes.  We would like to use a generic user in the process chain configuration, and then only change the generic user e-mail when changes occur.
When trying to use the sap user id in the process chain no mail message is received.
We would like to seek input from folks in this forum who may have worked with a similar scenario and have developed a solution, or could provide suggestions on how to make this work.
Thanks in Advance

Barbara,
          Mine all work fine on WLS or Jserve, maybe you should include a code snippet??
          Barbara Singer wrote:
          > Hello:
          >
          > We have some simple servlets that need to process forms and bundle this
          > information up in a SMTP message. This is very basic stuff but we can not
          > seem to get this to work with WebLogic AppServer 4.51. I've built the
          > sample servlet /examples/servlets/MailServlet and this does not work either.
          > It also throws now exception. I can see it connect to the SMTP server ans
          > send the information but nothing comes through.
          >
          > I also read in your documentation that /utils/sendMail will be a deprecated
          > method in a future release. Is it still supported in 4.51?
          >
          > Any input, sample examples working, etc. is welcome.
          >
          > /bas
          Russell Castagnaro
          Chief Mentor
          SyncTank Solutions
          http://www.synctank.com
          Earth is the cradle of mankind; one does not remain in the cradle forever
          -Tsiolkovsky
          

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    2655       ENDIF.
    2656     ENDLOOP.
    2657     IF sy-subrc <> 0.
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    2661     ELSE.
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    2665             i_osource        = g_s_minfo-oltpsource
    2666 *           I_OSTYPE         = RSAOT_C_OSTYPE-TRAN
    2667           IMPORTING
    2668             e_icname         = l_icname
    2669           EXCEPTIONS
    2670             name_error       = 1
    2671             OTHERS           = 2.
    2672         IF sy-subrc = 0.
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    2674             EXPORTING
    2675               i_method                   = rsatr_c_dta_get
    2676 *             I_TYPE                     =
    2677               i_objvers                  = rs_c_objvers-active
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