Qualify for an ac charger cord adapter for my laptop but cannot complete process

Once again (for the second or third time now) I cannot proceed past the page which confirms the adapter which will be used in my country. it states that the serial number has already been sent through. I made sure not to refresh or click 'back' during the entire process. Thus I am not able to provide an order number. From the information that I have submitted, could you please just let me know if my adapter cord will be replaced and if it will be replaced, when should i expect to receive it because I have to use my laptop but if the cord is proving to be hazardous then using my laptop is a huge risk. If i have submitted something incorrectly, please let me know so that i can correct it accordingly.

Hi @Ntandoh ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

    I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?

    If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.

  • The icloud keeps asking for apple id but cannot get it out of the loop

    the icloud keeps asking for apple id but cannot get it out of the loop.  It will not let me delete or get to settings

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • How long does 'extracting' take? Already waiting for over 2 hrs to complete process.

    How long does 'extracting' take? Already waiting for over 2 hrs to complete process. MAB1953

    Where did you choose to download the install files too?  This often occurs when choosing a location the Adobe Download Assistant does not have permission to write too.  Please cancel the download and try again this time choosing the default location of your User folder.

  • CAN ACCOUNT FOR AN INVOICE BUT CANNOT PAY - PAY IN FULL GREYED OUT

    제품 : FIN_AP
    작성날짜 : 2003-09-16
    CAN ACCOUNT FOR AN INVOICE BUT CANNOT PAY - PAY IN FULL GREYED OUT
    ====================================================================
    Problem Description
    환경 : Oracle Payables 11.5.8
    Module : APXINWKB - Invoice Workbench
    문제 : AP invoice입력 화면에 있는 Action 버튼을 눌렀을때, "Pay In Full"
    Option이 회색이어서, Payment작업을 할 수 없다.
    (Payment화면에서도 해당 invoice가 나타나지 않음)
    재현방법 :
    1.Invoice Approval를 Enable
    (Navigate as belows Setup--->Payables
    Option/Invoice Tab/check the Require Invoice Approval checkbox
    2.Invoice를 생성 (USD 100)
    3.Invoice를 Validate
    4.Action버튼을 눌렀을때, "Create Accounting"과 "Pay in full"
    button이 회색으로 disable되었음을 확인
    5.Invoice Approval를 Disable
    (Navigate as belows Setup--->Payables
    Option/Invoice Tab/uncheck the Require Invoice Approval checkbox)
    6.다시 입력된 invoice를 조회하여 Action버튼을 눌렀을때,
    "Create Accounting"은 Enable되었으나, "Pay in full"은 여전히
    Disable되어 invoice를 Pay할 수 없음을 확인.
    원인 : 이 invoice는 Approval workflow에 의해 처리 되도록 Process되었다. 그렇기 때문에, Workflow상의 Approval이 이루어져야 완벽한 승인으로
    인식하기 때문에, 그 후에야나 Payment작업을 할 수 있게 된다.
    AME (Approvals Management)를 disable하기 전에, AP Approval Process상에
    또 다른 Invoice가 승인대기중인 것은 없는지 확인한다.
    Workaround
    아래의 update sql문은 검증되지 않은 것으로
    Oracle Support에게 먼저 연락한다.
    update ap_invoices_all
    set wfapproval_status = 'NOT REQUIRED'
    where invoice_id = &invoice_id;
    Reference Documents
    Note : 241404.1

    I'll steal my answer from this topic from a prior post.
    It's useful to know which versions of the software you are working with. I will assume you are on the latest release.
    If you are using a separate web server and application server and are not using Apache as the web server you need to deploy pieces of the Financial Management system. Please read page 52 of the following installation manual: http://download.oracle.com/docs/cd/E12825_01/epm.111/epm_manual_deployment.pdf
    You can also deploy the HFM Web components directly to the Workspace server which may be a bit easier to setup.
    Once you have picked the chosen direction and made changes to HFM you will then need to re-deploy Workspace App Server and Web Configuration.
    Regards,
    -John

  • I purchased adobe acrobat 10 today that i thought was for the mac but cannot download the dmg. file

    i purchased adobe acrobat 10 today that i thought was for the mac but cannot download the dmg. file

    Cynthia Bauer wrote:
    i purchased adobe acrobat 10 today that i thought was for the mac but cannot download the dmg. file
    You can download and install on your system from Adobe's website.  Have you already opened the box you have received?  If not, you can return it for an exchange.  In the meantime you can download the trial version from this link:
    <http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_gb>
    I am not sure if the Windows Serial number will work on your Mac system.
    Good luck.

  • I have purchased a ringback tone for my 5c but cannot figure out how to assign it to my specific phone? i have three phones on my contract. any suggestions?

    I have purchased a ringback tone for my 5c but cannot figure out how to assign it to my specific phone? we have three phones on our contract. any suggestions?

    Each line needs to have it's own login and password for managing ringbacks and ringtone purchases, and backup and cloud services.
    Register each number on the account for it's own username and password, and make the ringback purchase under that login. If it's already purchased under a different number, call customer service and they can straighten it out for you.

  • I just tried to use my iphone as modem for my laptop but once i select the iphone at my network connections it ask me for my password, does anybody knows if that information is either my iphone serial number, fcc id, IC, etc

    i just tried to use my iphone as modem for my laptop but once i select the iphone at my network connections it ask me for my password, does anybody knows if that information is either my iphone serial number, fcc id, IC, etc

    If you are trying to connect via wifi to our iPhone then the password should be displayed on your phone when you go into Personal Hotspot, by default it is a random password set by the phone but you can change it there.

  • I bought photoshop for my laptop but it crashed. Can I use it on my new home computer?

    I bought photoshop for my laptop but it crashed. Can I use it on my new home computer?

    Not enough information.  What EXACT version of Photoshop?  Are both machines the same platform, i.e. both either Mac or Windows?
    Generally speaking you are allowed two installations on two different machines that are not used simultaneously. Up to CS6, the two installations have to be on same platform machines, either Mac or Win.  In CC and later, they can be one each on different platforms.
    It is very important for you to contact Adobe to deactivate the installation that "crashed" (please elaborate).
    You are not addressing Adobe here in the user forums.
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    A screen shot of your settings or of the image could be very helpful too,
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • I need to have my authorizations reset for Digital Editions, but cannot contact anyone at Adobe.

    I need to have my authorizations reset for Digital Editions, but cannot contact anyone at Adobe. Would like to purchase new devices for my reading, ubt need reset before I can.  How do I get in touch with someone at Adobe.  Everything on web site just goes in circles. 

    Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html,
    or as a slight short cut try http://helpx.adobe.com/contact.html?product=digital-editions&topic=using-my-product-or-ser vice
    Click on 'I still need help' and then you should see 'Chat with an Agent' at the bottom of the page.
    'Ask our experts' will indeed just lead you back to this forum.
    Sometimes you will get ‘Sorry! All agents are busy— please check back soon.’
    Don’t refresh the page, just hang on and it should eventually go to ‘Chat Now, an agent is available’.
    They can reset your authorizations, and then you must reauthorize any devices you still need.
    (Unfortunately, Adobe haven’t got round to an admin website for viewing and editing authorizations.)
    Some of the representatives haven't been properly trained and don't know what to do (and claim there is nothing they can do);
    in that case the only way seems to be to give up that chat and try another session hoping for a properly trained representative.
    If your problem is with another device using Overdrive, Bluefire, Aldiko or similar third party app, it is recommended not to mention that app when on the chat, just mention that you have run out of authorizations  (E_ACT_TOO_MANY_ACTIVATIONS) .  Thanks to AJP_Bear for that tip.
     

  • My late 2009 iMac 27 inch hard drive just failed and is being replaced. It did not qualify for call back but I am wondering if there is others with similar issue

    As I stated my late 2009 iMac 27 inch hard drive failed and is being replaced.. I am being charged as machine does not qualify for the call back program..call backs are on 2011 machines.. However i am in shock that my segate internal iMac hard drive failed in less than two years.. are there others with similar issue? Also when I get machine back will new hard drive be stable .. How do I make sure my working environment is reliable.. I have all my data and work backed up and will be able to rebuild my system but I really do not want to have to go through this down the line again.

    Just to update everyone and maybe help people down the road .... It has been a week of **** .... I may have finally solved a problem that I have seen a ton of people in all different types of discussions around the world having trouble with ...... I am going to upload some pictures of what I was getting in the beginning and it came out of no where .... I had the random pixel problem with my display and to make a long story short I came across an article two days ago regarding internal temperatures and fan speed ...... I kept reading about apples approach which is not the point  .....  More importantly I dug deeper into temperature control and fan settings .... I discovered all kinds of software and there is only one in my eyes that can help anyone dealing with this display problem .... I will be honest,  I do not have the money right now for anything extra and am barely getting by and that is why I kept at it ... I figured keep trying different things because  a repair is out of the question ... http://www.crystalidea.com/macs-fan-control   -   This program has solved my problem - I get to adjust three internal temperatures inside my Imac and slowly but surely as the temperatures remained constant the display is fine .... Like new again .... I cant believe it ..... Turns out the ATI Radeon HD 4850 512 MB graphics card gets very hot causing it to not do what it is supposed to   ..... Anyone that has any questions do not hesitate to contact me ...... I am going to upload some pics .... They are not that clear but if you are going through this you will recognize the images for sure - There was   so many more variations but this should help out - Thanks to everyone that takes the time out to help people on this support site .... I want to send a shout out to The Art Of Sound .... He is the most knowledgeable Apple person I have ever come across and I am an Apple user for 20+ years
    a to

  • Two rubber feet have fallen off my macbook pro ..... i have tried online to have them replaced under apples back replacement programme but whe i enter the serial number i am told i dont qualify for this programme, but no reason is given.....?

    I own a 15" macbook pro, purchased in mid 2010. Two of the rubber feet have recently fallen off and while researching how to replace them i discovered Apple have a "replacement back programme" for just such a problem. I entered the serial number in their website and was told i do not qualify for said programme.....No reason given at all.......although they state that macbooks bought at the time i purchased mine should qualify.....any ideas ????

    Call Apple Customer Relations - 1-800-767-2275.  Ask politely & firmly that you want to be transferred to Customer Relations.  Tell them exactly what you stated in your post.
    GOOD LUCK!

  • The computer I originally downloaded music from is no longer working, I turned on homesharing for my laptop but the songs are not downloading to my ipod.  HELP

    The computer I was originally using to download music from itunes to my ipod is not longer working.  Now I have downloaded the music to my daughters laptop, but it is not downloading to her ipod. HELP!!!!!!!!!!!!!

    The same way you synced from the other computer.
    iPod touch User Guide (For iOS 4.3 Software)
    What is the problem when you try to sync to your daughter laptop?

  • TS3297 What can I do for Message 'Your request cannot be processed Error code: 1009  ?

    Message 'Your request cannot be processed Error code: 1009
    What can I do for above error?

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
    If you are asking questions about using iTunes for Windows, there is a forum for that.  This is the iTunes for Mac forum.

  • I bought Illustrator CS6 DVD for Mac OS but cannot see install.app file on disk. Anyone know how I install the program?

    Adobe Illustrator CS6 disk bought for Mac OS but when I run the DVD the disk appears but there is no viewable install content. I can't see an install.app file and the program is not automatically running. Does anyone know what I might be doing wrong? Thanks.

    Are you able at all to execute the install file manually?
    You can always try downloading tye installation instead of using the disc.  Your serial number from the disc will work for the download.
    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Maybe you are looking for