Quality Notifications - Items / tasks / activities / overview / causes / ..

Hi PLM specialists,
I do have a question concerning quality notification, type F2 - vendor error. I do get the following tabs: reference objects, subject, processing: that's clear.
But there are also these tabs: items, tasks, activities. The tab items has the following subtabs: overview, causes, tasks and activities.
Does anyone has an idea concerning their use and what is the difference between the subtabs tasks, activities and the tabs tasks and activities?
Thanks!

Dear Peter,
The use of Item level Tasks and Header level task have been mentioned in SAP help.
Basicaly Header level tasks are referred as "Immediate Tasks", These tasks provide a quick fix for a problem requiring immediate attentione and header level activities are referred as activities done immediately attend the same.
Item level tasks are " Corrective Tasks". These tasks usually provide final solutions that wil prevent the problem for reccuring.
For eg if you get a vendor rejection in your shop the immediate action will to intimate to the concerned person quickly and remove it to block location. So your immedite task can be of like 1) Communicate the production personnel 2) block the material 3) block the vendor 4) inform vendor and activities can be of like 1) email send to vendor 2) material moved to block 3)deliveries return back to vendor etc
But as you know notification refers to a particular defect. So we need to take necessary corrective and preventive actions. SAP notification helps in doing this also. The item level entries are basicaly meant for this. In Item overview we can enter the defects that was noted on the material, you can maintain relevant causes for the same. Corrective tasks can be of like 1) Audit at vendors place 2) activation of source inspection 3) tighten the inspection standards and relevant activities done to achieve the tasks can also be maintained. This also helps in creating the 8D reports
So a detailed analysis of the problem is dealt in the item level Cause, tasks & activities while immediate action get covered in the header datas.
Hope this helps in clarifying your doubt
Regards
Gajesh

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Creating Notification/Items/Tasks...etc

Hey guys, i'm writing a program to create notifications/items/tasks...etc and i'm trying to use a couple of different bapi's to do such. Having difficulties get them to work properly. Not sure if its a parameter problem or what but could use some help. Does anyone have any experience with BAPI_SERVNOT_CREATE or BAPI_ALM_NOTIF_CREATE?
I'm getting an error sometimes (Notification type S1 not defined)and other times it appears to create the notification however, no such notification exists in the service notifications (tn# iw53).
Any help would be greatly appreciated. Thank you so much!
-Shaunt

Hi Shaunt,
the BAPI for creating the service notification is actually pretty straightforward. I don't know about the errors you mention, but I guess I have an answer for your second problem.
Try calling BAPI_SERVNOT_SAVE and then BAPI_TRANSACTION_COMMIT after calling BAPI_SERVNOT_CREATE and you should find the notification in IW53 (unless the first call to the BAPI returned any error messages.)
Hope this helps, harald

Quality Notification: Create Task as Follow-Up Action

Hi QMu2019ers
I have a requirement from my business, to create tasks as a follow up actions from completed tasks. Let me explain the process.
We have a catalog with 4 codes e.g. ZTS1 u2013 0001 to ZTS1 u2013 0004
When the user assigns ZTS1 u2013 0001 to a task in the notification and that task is set to complete, we want the system to automatically create the next task in the catalog, i.e. ZTS1 u2013 0002, when that task is complete the next task from the catalog is added and so on.
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Neil

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Try user-exit QQMA0014, you can assign additional tasks before notification is saved.

URGENT! - Quality Notification - Causes, Tasks, Activities

Hi,
This is in regards to Quality Notifications (QM01/02/03.)
Right now, I have all of the causes, tasks and activities, each in a separate table, for a specific item of a notification.
How do I get the causes, tasks, and activities into one table, in the correct order?
By correct order i mean, say if you go into the details of an item, say it only has one 1 cause, 3 tasks, and 2 activities. Thus, there would be 3 lines for that particular item. In turn, the table that combines causes, tasks, and activities would have 3 lines for the item for a specific notification.
Please help. This is very urgent and important.
Thanks,
John

bump!

Automatic Task Determination In Quality Notifications

Hi QM experts!
In the Quality Notifications, there is an item called "DETERMINE TASKS", it under the menu EDIT->TASKS->DETERMINE. What is the main purpose of this item? Is this the part where i can automatically put the TASKS in the TASKS tab? If that is so, how can i set it up?
What is also the main function of DETERMINE PARTNERS. And how do i set it up?
I would really appreciate if someone could help me.
Thank you.
Regards,
Heinrick Palad

hi heinrick
the menu use specified is used for automatically generating of Task when you specify the priority in notification, it works like this
Automatic Determination of Tasks
Use
The system can automatically determine which tasks should be performed first, based on the predefined parameters response profile and service profile. The response profile and service profile determine the times and the time interval within which your company should respond to a notification in a particular way:
In the response profile, you can define one or more standard tasks based on a notification's priority, which the system can propose automatically and which must be performed within a specified time period. The system automatically assigns the determined tasks to the notification header.
In the service profile, you can define time periods for individual workdays (service windows), in which a quality notification can be processed.
You create a notification at 10:00 am. The response profile defines a time interval of two hours for the task code "Call back customer" and a time interval of 4 hours for the code "Check whether technician is on site". The times defined in the service window are 8:00 am to 12.00 noon and from 2:00 pm to 6:00 pm.
In this case, you should call back the customer by 12:00 noon to discuss or clarify the problem. If you have to send a technician to the customer site, the technician must arrive by 4:00 pm.
Prerequisites
Your system administrator must assign both a response profile and a service window to each notification type in Customizing for Notification Processing.
Activities
Choose Edit ® Tasks ® Determine to automatically determine the tasks. You can also choose Edit ® Tasks ® Simulation(Det.) to simulate the task determination (without actually assigning the tasks to the notification).
regards
thyagarajan

Complete the item task in notification

Hi
How to complete the item task in the notification.
i check one notification which has the task as item task.
i donot find the option to complete this task.

Dear Raj
I understand that you have already moved the stock to block. Now you have completed the notification. The reasong why it is showing lot accepted even though defects is because you have chosen UD code as accepted.
Actualy the process when you have rejection is like this.
Rejection
1.     Defects found while inspection and result recording
2                   Defect recording is done and result recording is saved. Notification is created automaticaly , add tasks
3                   Task released and completed
4.     UD given as rejected and material moved to block stock
5.     Create a rework order using Tcode Co01 order type (PP03) if any rework is to be done on the rejected material.
6.     Rework done . Material to be tested again .Move the material back from block to quality using Tcode MB1B u2013 349 movement type (activate 08 inspection)
7.     Inspection lot created
8.     do the posting accordingly
Regards
gajesh

Function Module to create Tasks in a Quality Notification

Hi,
I am trying to create Tasks in an existing Quality Notification through a program.
I have used 'BAPI_QUALNOT_MODIFY_DATA', 'BAPI_QUALNOT_SAVE' and 'BAPI_TRANSACTION_COMMIT', but it create any tasks in the given quality notification.
I am passing values to the following parameters in ''BAPI_QUALNOT_MODIFY_DATA" FM:
- NUMBER (Quality Notification Number)
- NOTIFTASK (Notification Task for Creation)
- NOTIFTASK_X (Change Indicator for Notification Task)
I am getting this error message in BAPI's RETURN internal table - "No changes made" (Message ID: IM and Message No: 407).
Can anybody suggest me where am I going wrong? Is there any alternate way to create Tasks for a QN doc?
Thanks in advance for your help/thoughts!

Hi Krishna,
You can use "RH_STRUC_GET ". In import parameters pass the following values,
ACT_OTYPE = 'O'
ACT_OBJID = <Org Unit Object Id>
ACT_WEGID = O-S-P
ACT_PLVAR = 01
ACT_BEGDA = <Start Date>
ACT_ENDDA = <End Date>
ACT_TDEPTH = 0
ACT_TFLAG = 'X'
ACT_VFLAG = 'X'
AUTHORITY_CHECK = 'X'
You will get all the positions and persons under that org unit in the RESULT_TAB table. You can read this table to read the positions alone.
Thanks,
Prasath N

Quality Notifications tasks authorization

Hello Experts,
Need your advice on Quality Notification authorization access.
In Quality Notifications once a coordinator enters the tasks we want to control who can have access to delete a task or change the user responsible for tasks. In other words we want users to execute the tasks and mark them complete but we do not want users to be able to change the user responsible for the task or delete the task from quality notification other than co-ordinator himself. So is there a way to control this using authorizations or by using BADI and writing a code for the authorization check? Please advice. It will be very helpful.
Thanks.
Regards,
Sreepati Hari

While assigning role to the user. I have to give authorization for qm02. Under qm02 I give access to QN* as suggested by you for user to complete or release task only.
But the issue is when he is processing a task he can change the user responsible for the task as it is a open field. Is there a way that I can make that field display to most of the users other than coordinator?
Thats where I am running into issue with.
Thanks
Regards
Sreepati

Standard SAP work flow in Quality Notification (TASKS)

Hello Experts
we are using ECC 6. I am testing standard SAP workflow in quality notification (QN).
I have done following:
1. craeted QN with type F2 and assigned defects and tasks. In tasks,under column TASK PROCESSOR I selected user responsible.I also assigned my SAP user id under RESPONSIBLE column to receive SAP email when task is released.
2.realeased tasks and QN, saved QN.
3. in TX SBWP , see SAP email under Outbox->Started workflow area with status "READY"
My expectation is that I should be getting email in my SAP INBOX or in workflow to confirm that email is sent to appropriate user.
Seems that currently it is in-transit stage and not sent.
Do let me know what I am missing, any configuration required.
Thanks
Gaurav

Hi,
You need to take help of your technical eam to activate business work flow functionlitry activated.
Ramesh

Automatic Determination of Item Tasks on PM Notification

Hello everyone,
I know using a Response Profile and Priority I can automatically determine tasks on a notification. This only seems to work on standalone tasks.
My question I have Items and Item Tasks on a notification has anyone been successful in using a Response Profile and Priority to automatically determine tasks when the tasks are related to the item. User exits or enhancements would be acceptable.
We are currently running:
Release 710      Final Release
File Version      7100.1.4.1029
Patch Level      4
Thanks in advance for any assistance

Hello Bill,
I am sorry to say that this is probably not possible the reason is that you have to create a QMSM set with reference to an item and if no item number is available then the correspondent task cannot be assigned. You could however check if the exit QQMA0006 could be used for this purpose. In this case I would analize how the structures VIQMFE VIQMSM and VIQMUR are filled when creating an item this may help in finding a solution.
Sorry that I cannot offer you a better solution.
Regards,
Isabelle

Notification-Itemdetails (Object Part &Overview Damage) - Catalog profile

Hi PM experts,
pl let me know any standard report which shows the item details of notification ie.,
object part & overview damage together.
I have checked reports iw29,iw59, iw65,iw67 & iw69 for getting item detail "Overview Damage" in report, but I am not getting in any of the above reports.
kindly let me know which is report will contain the Item detail of Overview Damage code & code group along with other codes, ie., object part, cause, task, activities.
pl help
regards
Srihari

hi
have tried with all t-codes suggested by u, but not getting any data.
i think these t-codes are releted to qm module.
we have not implemented qm module.
pl suggest how to activate the reporting details thru the above t-codes or any other solution to view the Overview damage with regard to PM & CS notifications.
pl help
regards
Srihari

Set a User Status for Quality Notifications only if they are "Activated".

Hello experts:
I need to be able to set a User Status for Quality Notifications only if they are "Activated".
When defects are recorded for an inspection lot, a "Defect Notification" is created which can be activated to become a "Quality Notification". Initially, the only difference between the inactive "Defect Notification" and the active "Quality Notification" is that the system status DEFR is active for the "Defect Notification", but is cleared when the notification is activated.
So, I'm looking for the business process associated with the Activation to use as a trigger for my own user status.
I checked the business rules for status DEFR and found that the following processes clear this status
PMM1 - Postpone Notification
PMM2 - Put Notification In Process
PMM3 - Assign Order
PMM6 - Put Notification In Process Again
Any Ideas ?

Perhaps some additional information would help you understand what I need to do.
For notification type F3, we are recording all defects found in production.
Most of these are expected defects that result in a minor reduction in yield.
For this type of defect, we do not activate the notification, and the inspection lot is closed automatically at the end of production.
However, sometimes defects are observed of an unexpected type or a higher than expected quantity.
When this happens we manually activate the notification and assign tasks to find and correct the cause.
It is only for these activated notifications that I want to automatically set a user status, which among other things, will prevent the notification from being closed until some other actions are complete and a different user status is selected.
The function of the user status currently works exactly as I want, but if it is set as the initial status for all F3 notifications, it is also preventing the un-activated defect notifications from automatically closing. I therefore want to use the Activation event as the trigger to set my user status.

Assign Execute and Review for Quality Notification

Hello Experts,
Can we configure the workflow WS24500047 or is their any change in configuration in SPRO so that we can make the following business scenario.
1- Quality Administrator will create quality notification in QM01.
2- Quality Administrator will assign the task to the responsible person for eg. User1 is responsible to complete the task to fix a bolt of a machine
3- After fixing the issue. User1 will make the the task complete and request to close the task
4- Other User say Reviewer will see the request from User1 and finds the the task is properly done and he will make a request to the approver to close the task
5- The approver will approve the request and close the task.
6- And if the all the task of the quality notification is complete then
quality administrator will complete the quality notification and close the task.
in other words.
QA (will create the Quality notification and assign to user) --> User1 (Fix the issue and make a request to complete the outstanding task to the reviewer ) --> Reviewer (Inspect and make a request to the Approver to approve and close the outstanding task) --> QA (finally close the quality notification after completion of all Outstanding tasks)
Thanks and Regards,
Kuldeep Verma

Hi Kuldeep,
You have to generate 3 SAP Login ID's like ...
1. Q_01 : Who will have the rights of Creating & Changing the Notification. He will also have the right to complete the Notification as wel as revoke it.
2. Q_02 : Who will have the rights to enter the details about the Task and its activities as you said fix a bolt on machine.
3. Q_03 : Who will have the rights to review the whole process thru closing the Task.
I feel that there is no need to have fourth one in picture as your all requirement can meet within these three.
Please revert with comments.

Automatic quality notification

Hi
I configure for automatic quality notification
It is working good - if any one of MIC is out of spec. - qn notification created for that mic- on line item created in QN notification -( for normal inspection )
if it is free inspection point - any one of MIC is off spec -- QN notification created - but wired thing is there are 2line item in quality notification ( both lines are associated with same MIC)
even if I accepted the inspection point during valuation -- 2defect line is created
I guess SAP is creating 2 item lines in defect record 9one for mic and another for insp.point identifier)
please correct me if I am wrong
another wired thing is if i create another inspection point for same phase - off spec --> it is creating another 2 item line in defect & QN notification but the previous one item automatically deleted?
is it std? or some thing wrong
Can you plz guide me. this is only for inspection points but fro normal inspection one mic failure one defect line item.
Thanks
Sami

Hi Gajesh,
We are using Free inspection point (that is our requirement)
2 line item get created in item overview of qn notification (2 line item created for defect record -QF02) even for one MIC was out of specification. in this case only one defect record/ on item should be created
but it is not ?
when I tested the same for normal inspection - it is creating 1 defect item in item overview of QN and also .defect record.(but 100 free inspection -SAP behave differenty)
if my second inspection point identification has any one of MIC out of spec - the second line item deleted from item overview of notification (not over write becasue initally item no 1,2 after this 1,3 means item 2 deleted)
is this std behaviour of free nspection point?
or we can restrict?
I didn't tested for 150 becuse we are not inspected based on time /qty -- we are testing any time any qty produced -- this is our requiremnt
Can you please throw some lights??????
Thanks
sami

If Quality notification as follow up action fails

Dear all
I have a situation where Quality notification is configured as a Follow up action once the UD is made.
So I am getting Create notification screen once UD is filled and SAVE button is clicked.
In Case some wrong data is entered in the Create notification screen and I am coming out of Notification without saving the notification.
The status of the inspection lot is getting flipped to UDed as expected.
But is there any setting where i can define if the Followup action is not successful( Notification not created), then wont make the UD of Inspection lot also. (OR some user status will get updated saying Notif not created etc..)

Hi Navdeep,
Thanks to Anand for his correct feedback.
Please note that as per standard SAP, unless and otherwise there is a defect created, there can't be a 1:1 link with inspection lot with the notification, though in the notification header table there is a placeholder available (QMEL-PRUEFLOS) to capture this inspection lot field. You are trying to use a follow-up action wherein, after UD you are always creating a notification based on business case. I believe, the FM you are using in follow-up action, is not presently populating QMEL-PRUEFLOS. So there can't be a link to find out when there is failures in notification creation, but UD happening successfully.
You can try out the below approach -
Approach - 1
During the UD save process, there should be additional checks happening. Ask the follow-up FM to update QMEL-PRUEFLOS or TEXT field with inspection lot for all successful notification creation and UD update, and send a confirmation email to approver or task processing partners, or the UD processing user ID (This email part can be skipped in case if this is not required). In case of any failures in notification creation at save, it should truncate the UD save process too and send a message to UD processing user for this failure.
Approach - 2
You can create a batch job running at the background to validate for which inspection lot there is no notification created, even though UD is done. Send a mail to the UD processing user to create a notification, as that is not created. User can then create it manually it by updating TEXT field in notification in foreground.
Thanks,
Arijit

Quality Notifications - Items / tasks / activities / overview / causes / ..

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