Redeemed a gift card for iTunes to be able to get apps and it said call iTunes for support

Cant download free apps keep saying security code invalid and tried Redeemed gift card and says to contact iTunes for support

Highly unlikely that they told you to post to a user to user technical support forum.
iTunes Support

Similar Messages

  • I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

    I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

    Hello SBentley22,
    I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
    I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
    Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Created new Apple ID, redeemed $20 gift card, now Apple doesn't recognise my Apple ID and the $20 Gift Card says it has been redeemed when it has just disappeared into my Apple ID that can't be found. I'm going around in circles trying to find my $20 gift

    I was given a $20 iTunes Gift Card for my birthday, I setup a new Apple ID, redeemed my card and now Apple doesn't recognise my Apple ID and the $20 credit has disappeared. I've logged on using my Dad's Apple ID, but where has the $20 Gift Card gone? I try to redeem it again and get message that it has already been redeemed. Not impressed with Apple at all. I've sent 2 emails to their support, no response. I tried calling today and the call centre is closed.
    Can anyone help me sort out this crazy problem? Why does Apple make it so hard to sort out?

    Hi thanks, When I enter the Apple ID I get a message that either my Apple ID or password are incorrect. I then go to Forgotten Password, enter my Apple ID, choose to get an email to reset the password, but no email arrives.
    So if I can't find/reuse the Redeemed Gift Card due to the Apple ID problem, surely that doesn't mean I lose $20??
    I first emailed one week ago. Have emailed for the third time today.

  • I need help my phone won't let me download apps without putting a card on there I have already downloaded some apps and have had my phone for awhile but idk what's going on

    Help me plz

    I take it's a free app, try restarting your iPhone by holding down the on/off and the home buttons at this same time until you see the Apple logo, then give it a try. 

  • If i sync my iPhone with another iTunes will i loose all my apps and photos?

    If i sync my iPhone with another iTunes will i loose all my apps and photos?

    All iTunes content on your iPhone will be removed first.
    Unless you transfer photos from another computer when doing so, the photos transferred from the other computer will not be touched.
    Photos/videos in the Camera Roll are not part of and not touched with the iTunes sync process.

  • I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why i can't redeem my gift card for itune

    1. I got a gift card from TOUT, I live in Thailand but i realised the note on the back of the card that it's valid only on U.S. iTunes store.
    I think that i should redeem my gift card and then i can purchase the items from U.S. store. Do i misunderstand something?
    2. I tried to redeem from the application page because i can't open my iTune page. It's always pop up this to me "Cannot connect to iTunes store". I have tried in both of my iPad and iPhone but they only say in the same thing. Please suggest me.

    In order to redeem a giftcard you need to have an account in the country where the giftcard came from - so US giftcards are only valid with US based iTunes accounts. And in order to use a country's store you need to have a valid address in that country and be in that country when making a purchase.

  • HT201209 I redeemed a gift card of $15 in mu Itunes Store.  I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10.  How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?

    I redeemed a gift card of $15 in my Itunes Store.  I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10.  How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?  Whenver I try to make a purchase it is trying to charge my Visa Credit card.  My Credit card is no more active. I want to remove my Visa credit card and use Itines gift card fro purchase in Itunes store.
    TIA
    Bikram Suri
    <Email Edited by Host>

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • Getting session has timed out while trying to redeem a gift card. have had no problem in the past.  am running a g4 since 2002 with os 10.4 and itunes 9. have no internet problems and can connect to store ok. so far apple no help keeps blaming it on othrs

    am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..

    Hello,
    As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
    The Router might complicate things right now.
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
    The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

  • Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work.  Also, when I try and browse songs, everything is blank

    HELP!
    Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work.  Also, when I try and browse songs, everything is blank

    It's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.

  • I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing?

    I had redeemed 2 $50.00 iTunes gift cards a few months ago. The last time that I checked my iTunes balance, it was $100.00. I logged in to iTunes yesterday and the $100.00 balance isn't showing up. Why would it be missing? Would that happen if I changed my apple ID and password recently? Or would that happen if I de-authorized 2 devices? Would that happen if I deleted my music from my iPhone? Could someone hack into my iTunes account and take my money? Or maybe Apple charged me for something and debited my iTunes account? If you could please help me solve this mystery, I would greatly appreciate it

    Check your account's purchase history : See your purchase history in the iTunes Store - Apple Support
    If nothing shows then try logging out and back into your account on the computer/device that you are using.
    Neither updating your account id and/or password, nor deauthorising your account, nor deleting content from a device or computer's iTunes library will affect your balance

  • I'm trying to redeem a gift card and can't create an account for my child

    i'm trying to redeem a gift card, then select create an account and set up an account for my child and it's saying the child is too young.  i've already set up an email for child.  help...

    According to Apple to create an iTunes account the person must be 13 yrs or older or older. Read here >  iTUNES STORE - TERMS AND CONDITIONS
    Unfortunately, you can't delete an account.
    Have you already redeemed the gift card using that account? If so, the account balance cannot be transferred.

  • Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance.  WHAT DO I DO NOW?  Can I refresh somehow?

    Ive redeemed my gift card for $25, it accepted it, but didn't put the money in my balance.  WHAT DO I DO NOW?  Can I refresh somehow?

    i the top right corner of the iTunes store click on your account, log in and go to billing info. Hope this helps

  • When I try to purchase a tune on itunes it takes me to the takes me to the payment window. I see a credit by my name. How can I use that credit available to me without having to be force to use my credit card or redeem a gift card?

    When I try to purchase an album on itunes it takes me to the takes me to the payment window. I also see a credit by my name in itunes. How can I use that credit available to me without having to be force to use my credit card or redeem another gift card?

    When I try to purchase an album on itunes it takes me to the takes me to the payment window
    It is asking to verify your info. Select None for the credit card.

  • Unable to redeem a gift card in the itunes store on an iphoe

    I purchased a gift card but there is no option on my itunes store or settings to redeem a gift card. Has it been removed from the iphone?

    Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Behind the scenes, thay are one and the same store. The credits can be used with the iTunes Store or the Mac App Store.

Maybe you are looking for