Renewed GCU a month ago and have not received welcome packet.

I renewed my GCU membership on 9/28. To date, I still have not received the welcome packet coupons.

Hi klimb22,
Thanks for your continued interest in the Gamers' Club program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so you should have received yours by now if you renewed back in late September.
I've sent you some information, so please make sure to check your private messages when you get the chance to do so.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

    I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
    The e-mail address is correct and I've consulted the inbox and the  trashbox without result. And I don't know how to contact the seller Adobe...

    Hi Jose,
    After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
    But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
    Best,
    Sara

  • I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

    I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

    Sometimes, the e-mails wind up accidentally in your Trash or Junk folder. Check there.

  • Hello, I encounter a difficulty for activated my lightroom software. I bought the software online in a few months ago and have changed computers, so I reinstall again mias the activation code that I received during my acaht of not working. (attached). Can

    hello,I encounter a difficulty for activated my lightroom software.I bought the software online in a few months ago and have changed computers, so Ireinstall again mias the activation code that I received during my acaht of not working.(attached).Can you help me please

    Call Apple Customer Relations - 1-800-275-2273.  Ask politely & firmly that you want to be transferred to Customer Relations.  Tell them exactly what you stated in your post.
    GOOD LUCK!
    These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.  

  • Why am I getting a message,"the item you are trying to buy is no longer available" when I bought it months ago and have reinstalled several times. As recent as last night.

    Why am I getting a message,"the item you are trying to buy is no longer available" when I bought it months ago and have reinstalled several times. As recent as last night.

    The item may have been removed either permanently or temporarily between now and when you last downloaded it. There may be an problem with the App Store or your connection to it. Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears? Try waiting a couple of hours and trying again.

  • I forgot my sercutity questions answers and have not received the email with instructions.

    I Have forgotten my sercutity question answers and have not received the email with instructions. 

    Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121954)

  • I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

    I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

    Welcome to the Apple Support Communities
    If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
    1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
    2. When you have finished creating that user, open  > Log Out, and log in your new user.
    3. Open System Preferences > Users & Groups, select the old user and press the - button to remove the user. If you want, you can select the option to remove the Home folder of this user, so you will only have the Home folder for your account

  • HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • HT1577 i purchased a promo within an app and have not received it yet

    Smurf Village:
    hey!! did anyone purchase Smurfberries with the promo yesterday and not get their berries? i tried to purchase the first offer of $4.99 but it did not go through. then the only one offered to me was the $12.99  one , so I bought it. I was charged for BOTH and have not received my Smurfberries yet!! how do I report a problem?
    thanks!

    Hi Brian,
    Welcome to Apple Support Communities.
    It sounds like you’re running into an issue with an in-app purchase, you've made the purchase but haven't received it yet. Take a look at the article linked below, it provides information that can help you resolve issues with missing in-app purchases.
    If you don’t see your in-app purchases - Apple Support
    Also, you may want ensure restriction settings aren’t preventing In-App Purchases on your device as shown here:
    Use restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support
    Take care,
    -Jason

  • Ordered iPhone 5 over the phone 10/3 and have not received any notification...

    I used an update on one of my other lines on the account and still have not received any notification that I even ordered it. The only thing it says is we can no longer update the phone line we ordered it on because we are waiting to receive and activate a new device. I can't even track or know that Verizon put in an order for the account for the iPhone 5. What should I do? Is anybody experiencing this? Should I call? I swear if they didn't put my order in and I get this new 11/2 push back date, I am gonna be really, really, upset.

    Did they by chance give you a conformation #. I know i ordered my on the Sept.14th. I had an expected delivery date of Oct. 5th everything was good and got the conformation that my upgrade went through even. I got worried about mine when I knew they had been shipping the phones early and they still by the 3rd had not charged my card. It turned out after my order was confirmed they lost the order, I didn't get the confirmation "EMAIL" after getting my confirmation # online. So i had to reorder my phone on Wed. because they had no record of my order even being placed. It may be a good thing that they atleast show you still have an order in though.

  • HT201272 Hi How can I redownload app that I bought it 6 month ago and could not find on my all purchase although I have the receipt of purchase. tks

    Hi, how can I redownload a app that I bought it 6 month ago, my son lost ipod. I checked all my purchase and 1 is missing, I have the receipt number.tks

    congested wrote:
    FluidDruid wrote:
    Hi everyone,
    I downloaded several apps from Ovi store, but since upgrading my phone's firmware (at Nokia's request) I have lost my purchases, and can't redownload them. Does anyone know how I can access them again?
    I tried contacting Nokia support via their UK website, and initally got a very friendly response, but as my request was bounced between several departments emails became less frequent, and eventually the correspondence stopped. Furthermore, my requests for updates on their progress have been repeatedly ignored.
    That was nearly three months ago.
    I provided all the account, purchase, and technical details Nokia asked for within a few hours of Ovi support requesting them, but have had nothing in return. Does anyone know how I can get support to listen to me? If anyone from Nokia reads is reading this, could you please process my request? Or at least give me an update?
    I'm normally a huge fan of Nokia's products, but unfortunately have to report that their "support" is amongst the worst I have ever encountered.
    For the record, the apps I purchased were Tetris, Bejeweled and Best Timer.
    Regards,
    Andrew
    Hello FluidDruid,
    I have sent links to download your purchased applications Bejeweled, Tetris and Best Timer to your device. Please send me a pm if you need anything else.
    Thank you,
    congested
    Thanks!
    It's a shame that it took a post on a discussion board to get this resolved, when going through the correct channels failed, but everything is working now, so that's the main thing.
    Andrew
    Message Edited by FluidDruid on 06-Oct-2009 11:35 AM

  • IF YOU ORDERED AT 3AM AND HAVE NOT RECEIVED SHIPPING INFO YET or CHARGED ACCOUNT, PLEASE READ...

    I called a Verizon CSR this morning because I ordered my Iphone 4 at 3:10 AM EST, and I did not receive any tracking or shipping information yet, and I was starting to see several people that ordered after me receiving their phones.  So I decided to call a CSR and see what was going on, she told me that there was a problem with my CC, not going through and I should have gotten an email, which I didn't.  She reprocessed my CC and of course it did go through that time, but she wasn't sure if that re-set my prompt or not.  I checked my bank account and today my account was finally charged.  She did say that since they took my payment my phone should be shipped, but she did tell me that there are phones that were ordered that were on back order.  If your account has not been charged or you received a shipping information and you ordered your phone at like 3:00 am on 02/03, contact customer service.  There maybe a problem and they are not sending out emails letting you know.  I hope I still get my phone, otherwise I got up at 3:00 am for nothing.  Also, the reason my bank card did not go through is because my bank decided to do a system update and my payroll did not do into my account like it normally does, they had to manually post all direct deposits that day.   So it's not like I didn't have available funds!   I hope this helps some of you, had I not contacted a CSR, I would have never know, when I dial 611 it said my phone was going to ship on 02/10, and there was no problems.

    I had the same problem and my card was never charged but I had an order confirmation # that I had copied and pasted and e-mailed to myself the night the order was placed.  For a few days when I used the confirmation # in the "order status" on the Verizon website I received a message saying it was being "processed."  Then over the weekend I began receiving a message saying "technical difficulties" when I entered the confirmation # so I called today to see what was going on.  The CSR told me they had no record of my confirmation # (VERY weird since a few days before it worked on their website) and there was NOTHING they could do except tell me to re-order at 3am on the 9th.  WHAT?!?  Anybody else have this problem?

  • I am owed money from my final bill on my account and have not received payment.

    According to my last bill, I am owed a credit of $64.57. Was told I'd receive a check in the mail and haven't received anything.

    Your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

  • Have not received welcome coupons yet

    Hi all,
    I signed up for GCU for the $30 sale price on February 15th, but have yet to recieve my welcome coupons.  I know it typically takes 2-3 days to get the email, so I can give it a couple more days, but I just figured I'd get on top of it sooner rather than later.
    Thanks

    Hi crazyg0od33,
    Welcome to the Best Buy forum, and congratulations on becoming Unlocked!
    As you mentioned, you should receive a Welcome Packet via email within about 2 to 3 business days.  Since you purchased your Unlocked membership on 2/15/2015, your 3rd business day would have been 2/18/2015.  Please feel free to send me a private message if you still do not have a Welcome Packet, by clicking on the blue button in my signature, and I will see what I can do to help.  Just remember to first double check your email accounts spam/junk folders.
    Thank you for posting to the forum and for being a My Best Buy™ member.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I am trying to update my CS 6 so it can read the RAW from my NIKON D7000 and do get error messages allthe time have tried for a few month now and have not been able and not been able to get any support help either and I think i is realy BAD What to do????

    Cant open my Raw from my NIKON D7000 in Photoshop and cant down load updates get error messages all the time have tried at least ten times and tried to get help from support but not succeeded.
    Very bad I think but what to do????
    Ulf

    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    Mylenium

Maybe you are looking for