Reports failing to Email - losing logon parameters

Post Author: hd1
CA Forum: General
I have some reports that are failing to email.  There are 2 reports that fail everytime they are supposed to run.  The first report I have that is failing is not getting emailed when it should.  It says that there were incorrect logon parameters but I was able to pull up the report.  I have had a similiar issue but once I enter the password in for report it works fine but this issue is different.  The password is populated but the report will not email.  The other issue I have is a strange one and it this error is only on my other report.
ERROR:  Failed to retrieve initial report values.  For example, database information for this report could be incomplete or incorrect.  This is a configuration problem.  please contact your systems administrator.
Once I go to into the Central Management Console, I can refresh the reset the report, then it works fine, but this error comes up every week.  This report however, is not getting emailed, this error is seen when you try to view the report on infoview.
Has anyone had a similar problem?

Hi, apologies for the late reply, I've finally got time to follow this up.
I've unmarked Susan's reply as answer until I have actually fixed it.  The linked info seems relevant but isn't hitting it on the head.  
Reports cannot be generated manually, they fail whether manual or scheduled.  The receive connectors appear fine and are configured correctly.  The "Default SERVERNAME"
receive connector is still there and is untouched since the initial fresh install of this server.  I verified the config is as per;
and
I will try the fix my network wizard out of hours on our own server and update this post later.

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    > executed report for definition ID 17, priority 3604529, result: 0.
    > -------------------
    >
    > Thanks for support and help for this issue
    > Michael
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    >
    Michael,
    Would you mind sending an email to [email protected]? We'd like to
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    Hi Shan,
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    Regards,
    Renu

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