Return at Depot

Dear all,
This is regarding the return cycle in a depot. I am facing following difficulties.
Case 1: Materials dispatched from depot 1 but returned to depot 2
1 Should the plant be changed in return order when the invoice is referenced ?
2 Since the material is batch managed, the batch is required to take it back in the stock. Suppose the depot 1 had dispatched the material with batch B1 at the time of sale. When Depot 2 is trying to take it back in its stock after customer rejection, the batch B1 can not be selected as the batch is not available in Depot 2. In this case how would the process work ? Would Depot 2 be rquired to create a new batch at its end before creating a return order?
Another issue I am facing is with regards to excise entry at the time of reclassification of the material. When the material is taken back, there is an rg23d entry created. After the entry, it is decided to reclassify the material to some other product code of lower quality. At this time, what process should be followed or recommended by SAP. What would be the excise entries
Thanks in anticipation

is it trading depot or only despatch depot ? If it is trading depot then once the goods are dispatched customers ,RG23D will be cleared , then as per the my knowledge returns should be taken as non excisable ,should not update the RG23D.
If it is despatch depot then the goods can be taken back into stock of same depot ,not to different depot ,because excise invoice generated from that depot .

Similar Messages

Customer Sales Return in Depot

Hii,
There is a scenarion where in materials are sold from a Depot. The process we are following is that we are preparing the sales order, then the delivery document with respect to the sales order. After the delivery document is created we are updating the RG23D register through J1IJ, with reference to the delivery document. Then we are preparing the billing document with reference to the delivery document.
Now during sales return we are preparing the sales return order with reference to the billing document, then the return delivery and finally the credit memo with reference to the return order.
Now can you please let me know how we will update the RG23D register in case of sales return,
Regards
Ritam

Returns from Customer to Depot
1) Create a Depot return sales order in VA01 with reference to original billing document
2) Create Delivery
3) Create Transfer Posting using MB1B with Movement type 453 and dont forget to make a note of the material document number
4) Go to J1IG, click "Capture". There enter material document number and the respective series group. Then click "details". Now select the line and click "More documents". Maintain the excise invoice number created at supplying plant.
Returns from Depot to supplying plant
1) Go to J1IG and click on red icon from the toolbar. Enter material document number created during MIGO, year,series group of Depot and hit Enter button. Now click on "Item" so that you will be taken to next screen where you can see line item for RG23D cancellation. Save so that system prompts you asking whether you want to cancel the entry. Click YES.
2) Verify this by going to tables J_1IEXCHDR & J_1RG23D. Check GRPO entry in both the tables where the status must have changed to "D"
3) The original excise invoice can be cancelled via J1IH and check whether DLFC entry has the status "R" and at this time entry CEIV is also created confirming excise invoice and CENVAT reversal.
thanks
G. Lakshmipathi

Vendor return 161 Depot reverse the duties

Dear Colleagues,
I am doing Vendor returns for depot,Return PO>>MIGO (161)>>Credit memo to vendor,so far I haveremoved the stock from the system,but my concern is how to reverse the J1IG RG23D entries for the returned qtyies:
If it is a vendor return,Is it advisable to cancel in J1IG directly?
If the Excise invoice is already used in Sales,Can we go for opt.J1IJ?
Anyhow,I need to issue the output to the vendor which makes him enable to avail the credit.In J1IJ,Can I create outgoing EI at depot w.r.to material document (161)?
fyi..I already tried J1IP with internal no.to print the o/p.Your early feedback would be highly appreciated and rewarded.
Many thanks!
BR,
Sandeep

Hi,
1. Create STO which must be created in receiving plant (Manuf.plant) by ME21N
2. Create outbound delivey order) and PGI w.r.t. STO in Depot.(VL10B)
3. Post depot excise invoice using J1IJ.
4. Post the Goods Receipt in receiving plant.
5. Post excise invoice number using J1IEX.
6. Verify Invoice using MIRO.
Returns from Customer to Depot
1) Create a Depot return sales order in VA01 with reference to original billing document
2) Create Delivery
3) Create Transfer Posting using MB1B with Movement type 453 and dont forget to make a note of the material document number
4) Go to J1IG, click "Capture". There enter material document number and the respective series group. Then click "details". Now select the line and click "More documents". Maintain the excise invoice number created at supplying plant.
Returns from Depot to supplying plant
1) Go to J1IG and click on red icon from the toolbar. Enter material document number created during MIGO, year,series group of Depot and hit Enter button. Now click on "Item" so that you will be taken to next screen where you can see line item for RG23D cancellation. Save so that system prompts you asking whether you want to cancel the entry. Click YES.
2) Verify this by going to tables J_1IEXCHDR & J_1RG23D. Check GRPO entry in both the tables where the status must have changed to "D"
3) The original excise invoice can be canceled via J1IH and check whether DLFC entry has the status "R" and at this time entry CEIV is also created confirming excise invoice and CENVAT reversal.
Regards,
Pherasath.

Customer return in depot

Hi SD guys,
I am doing a customer rerturn scenario.
I created a return SO, delivery ( PGR ) and VF01 w.r.to delivery.
When i try to create Excise invoice in J1IG with ref to PGR material number system throws below error
"Customising for plant missing in table J_1IWRKCUS"
But when i check in table for the plant entries are there.
Wht could be wrong also pl guide the customer retutn in depot whether to use J1IH or J1Ig. Since we need to pay the ED to customer back and make debit on CENVAT accounts
Immediate reply is appreciated.
Thanks
A.Gururajan

Hi,
I am doing return in depot.
I done retrun SO, delivery ( PGR ) and VF01 Credit memo
Now i am cancelling excise invoice in J1IH ( it is cancelling and creating CENVAT account reversed )
is that ok
Is process is completed here.
Am i missing anythin.
Thanks
A.Gururajan

Return to depot - original order from third party location to customer

Hi,
A return order has been configured for materials which have originally gone from third party location to customer location. During return process however the material is coming back to the depot, not the third party location. Now while trying to create an excise invoice after posting goods issue, the material is not showing in the list of excisable commodities. Please suggest a solution.
Thanks,
Kasturi

There is no concept called third party returns in standard SAP. Check this link where the same topic was discussed
[Re: Return Of goods in Third Party Process|Re: Return Of goods in Third Party Process]
thanks
G. Lakshmipathi

Depot Returns to Plant ( Business Process - STO Depot to Plant)

Hi Lakshmipathi,
i have a problem in Plant to Depot Returns
i am following below procedure for Depot returns to plant
Create STO
Create Delivery In Background
Create Depot Excise Invoice (J1IJ)
Billing
GR for OutBound Delivery
J1IEX - Capture & post Exc Invocei
while capturing excise invoice (J1IEX) for STO or GR document i am getting following error
Excise Invoice XXXXX 13.10.2009 of plant PLANT NAME does not exist
Please suggest
Regards,
Girish

Hi,
1. Create STO which must be created in receiving plant (Manuf.plant) by ME21N
2. Create outbound delivey order) and PGI w.r.t. STO in Depot.(VL10B)
3. Post depot excise invoice using J1IJ.
4. Post the Goods Receipt in receiving plant.
5. Post excise invoice number using J1IEX.
6. Verify Invoice using MIRO.
Returns from Customer to Depot
1) Create a Depot return sales order in VA01 with reference to original billing document
2) Create Delivery
3) Create Transfer Posting using MB1B with Movement type 453 and dont forget to make a note of the material document number
4) Go to J1IG, click "Capture". There enter material document number and the respective series group. Then click "details". Now select the line and click "More documents". Maintain the excise invoice number created at supplying plant.
Returns from Depot to supplying plant
1) Go to J1IG and click on red icon from the toolbar. Enter material document number created during MIGO, year,series group of Depot and hit Enter button. Now click on "Item" so that you will be taken to next screen where you can see line item for RG23D cancellation. Save so that system prompts you asking whether you want to cancel the entry. Click YES.
2) Verify this by going to tables J_1IEXCHDR & J_1RG23D. Check GRPO entry in both the tables where the status must have changed to "D"
3) The original excise invoice can be canceled via J1IH and check whether DLFC entry has the status "R" and at this time entry CEIV is also created confirming excise invoice and CENVAT reversal.
Regards,
Pherasath.

Returns - STO from PLANT to DEPOT

Hi All
Can someone explain the process of STO - Returns from Plant to Depot..
1. we have moved material from plant to Depot using STO(excisable goods) and Updated RG23D entries at Depot
Issue: not able to extract RG23D Register at Depot
2. Suggest me the process for returs: the material is returned from Depot after a year or so. how to reverse the excise entries.
Thanks & Regards
Girish

Hi All,
Process for STO Depot:-
ME21N-Purchase order STO
VL10B - Replenishment delivery
VL02N - PGI
VF01- Proforma invoice
J1IIN - Excise invoice
MIGO - Goods Receipt
J1IG - Excise Capture
VA01 - sale order
VL01N - OBD
J1IJ - Excise invoice
VF01 - commercial invoice.
J1IDEPOTSTOCK - RG23D Report.
Returns from Customer to Depot
1) Create a Depot return sales order in VA01 with reference to original billing document
2) Create Delivery
3) Create Transfer Posting using MB1B with Movement type 453 and dont forget to make a note of the material document number
4) Go to J1IG, click "Capture". There enter material document number and the respective series group. Then click "details". Now select the line and click "More documents". Maintain the excise invoice number created at supplying plant.
Returns from Depot to supplying plant
1) Go to J1IG and click on red icon from the toolbar. Enter material document number created during MIGO, year,series group of Depot and hit Enter button. Now click on "Item" so that you will be taken to next screen where you can see line item for RG23D cancellation. Save so that system prompts you asking whether you want to cancel the entry. Click YES.
2) Verify this by going to tables J_1IEXCHDR & J_1RG23D. Check GRPO entry in both the tables where the status must have changed to "D"
3) The original excise invoice can be canceled via J1IH and check whether DLFC entry has the status "R" and at this time entry CEIV is also created confirming excise invoice and CENVAT reversal.
Regards,
Pheasath

Sales Return Process at Depot with RG23D Update

Hi,
Can anybody give me complete process for Sales return at depot with RG23D register update ?
Thanks in advance...........
Sanjay

Hai sanjay,
1) create return order in depot
2) return delivery
3) when u create return delivery Goods receipt document generates
4) enter the goods receipt document in J1IG and enter the excise values manually with reference to header excise condition values from return order and update depot register.
As when return comes depot register has to be updated with value and quantity. then create credit memo to customer.
Regards
Saju

Excise Documents in case of Return Process

Hello All,
I am following the below process for Return to Depot from customer, please correct me if I am wrong;
1) Create Return Order (RE)
2) Create Return Delivery and PGI
3) Transfer Posting from Return stock to Own (MB1B)
4) Excise Invoice at Depot (J1IG - for the material document generated)
5) Create Billing Document
Now for Plant to Depot Returns (Return STO), I am following this process;
A) Create STO with Return Indicator (ME21N)
B) Create outbound Delivery document (VL10B)
C) Create Goods Receipt (MIGO - Mvt Type 161)
D) PGI Outbound Delivery
The following questions arise;
1) Is the above process that I am following correct?
2) When and how should I create excise documents for the Plant to Depot Return
3) In the first case, I have only updated RG23D with J1IG, Should I also do a J1IJ? if so is it for which delivery documnet, created during case 2) or for the one in case B)?
Many Thanks
Raj

Ideal way of Excise Entries incase of return may not be cancelling Excise Invoice through J1IIN, as it may be possible that through Excise Invoice, say 10 Quantity was despatched & Return is only 2 quantity.
The Option widely used is as under:
Incase of Return Sales Order:
T.Code for copy control: VTAF
Source Document: F2
Target Document: RE
Item category REN
Considering the above settings are done:
Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.
Incase of Return Delivery:
T.Code for copy control: VTLA
Source Document: RE
Target Document: LR
Item category REN
Considering the above settings are done:
Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.
To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.
Incase of Credit Memo:
T.Code for copy control: VTFA
Source Document: RE
Target Document: Credit Memo
Item category G2N (Check in System)
First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.
Hope this helps you.
Regards,
Rajesh Banka
Reward suitable points.

INTRA COMPANY STOCK TRANSFER RETURNS

Dear All,
I would like to know return intra company sto cycle (depot to plant) for following 2 situations,
1) When the material was sent to customer from depot, it was out of SAP and now the return has come from customer to depot and the same was returned from depot to plant.
2) The material was sent to customer through SAP and now return has come.
The following is the normal sto cycle already working fine,
PO from depot to plant
Delivery from plant to depot wrt PO
Proforma invoice from plant to depot
Excise invoice from plant to depot wrt proforma invoice
RG1 updated in plant
MIGO in depot wrt delivery from plant
RG23D updation with J1IG wrt MIGO document
Sales order of customer in depot
Delivery from depot wrt so
Invoice of customer from depot wrt delivery
RG23D updation with J1IJ wrt delivery
Now that I get return from customer to depot and the same material is sent back by depot to plant.
Kindly let me know how to update RG23D register too as well as the configuration required for it.
Awaiting your early response and thanking you in advance.
Thanks and regards,
Avnesh

hi
check this link
http://help.sap.com/bp_blv1600/V5600/BBLibrary/html/134_EN_IN.htm
also check below mentioned link for all scenarios in SD
http://help.sap.com/bp_blv1600/V5600/BL_IN/html/scope/Scoping_offline.htm?display=STE-BL_IN_V5600+FULL_SCOPE.xml
Regards

Sales Return Scenario

Hi,
I have a query on the follwoing sales return scenario.
A manufacturer has two plants viz: a manufacturing plant and a sales depot which are located in two different states which will typically relate to two sales organisations . A sale has been done to a customer from the manufacturing plant. The customer wants to return some material due to damages/defect but can only send the material to the depot location since it is nearer to him. since the sale is from manufacturing plant how do we execute the returns process. Please note there are Excise and tax implications.
Appreciate some suggestion on this

Hi sir,
In this scenario I understand that under the same company with different Exicise and tax camponents, you have a plant and a depot in different states fine.
You can take returns at depot as required by the customer, maintain proper pricing for stock trancefer from depot to plant taking Excise and tax part in to account., and try it out.
Regards
DSR

STO from Depot to Plant

Hi
stock transfer has done from plant to depot,
now the same stocks have to be returned from depot to plant, now whether stock transfer has to be done or returns process has to be done?
If stock transfer has to be done how to capture excise i.e after delivery J1IJ or after billing J1IIn has to be done?
How to update the excisce details.
Thanks
Shibu

HI
Depot is registered under excise.
we are trying configure depot to plant stock transfer.
we created ME21n purchase order then used VL10B then delivery has been done then we try to do J1IJ , previous Excise invoice coudlnt find from system. so we struck over there, we are not able to move ahead
Shibu

Depot invoice ?

hi,
how is returns from depot handled when stock is transfered from factory to depot ?
what would be the effect on RG23D register and the excise part of it ?
regards
sriram

Dear Sriram,
Have you got the solution . Please let me know the solution.
Thanks
MKS

T400 - Video problems and a long wait for repair...

Hi,
I'd just like to state my experience with Lenovo Customer Support for a video problem with my T400. Bottom line, as of today, it's been around 27 business days that it's been with Lenovo, and 41 days total since it's failed on me, and nobody, including Lenovo Customer Support, seems to know what its status is exactly, except that they're waiting on a part which has no ETA.
In July 2009, I bought a T400, a 2764CTO version with the switchable graphics between the internal intel graphics and the ATI GPU.
All was well until February 1st, 2010, when the LCD sudden wouldn't work. Well, it would work, but the screen was very very dim, even with the display maxed out on brightness. You would have literally bring your nose to the screen in order to even make out any text or images - definitely unusable. However, if you hooked up an external monitor via the video output, the T400 would display video output properly that way. When I did this, I noticed that the switchable graphics option wasn't there any more - couldn't switch to the ATI GPU. Based on this, I figured it must be a video card or LCD issue, or a combination of both.
So, I called Lenovo Customer Support (CS) at 1-800-565-3344, since I'm up here in Canada, and I initially was issued a case number of 41JRFSD, and I agreed to send it to a local Lenovo Repair Centre. Oops, my bad, I made a mistake using the locator tool I was told to use at bplocator.lenovo.com, and thought the Centre was relatively close. Not quite. So, I called Lenovo CS again, and they issued me with a new case number, 40KWSYF, and said they'd send a box for return to depot. And within 2 days, Feb 2nd or 3rd, I got a Purolator courier return box. That's fast service! Pleased, I put my T400 in according to instructions, and I sent it off.
Fast forward to about mid-February. I called Lenovo CS, and apparently there was a delay - the depot needed a part that wasn't in stock. Fine, I know these things can happen - I'll wait.
Fast forward to March 1st. I talk to a Lenovo CS rep, and it appears that the part needed has arrived, and they've put a rush order to get the computer back to me. Great!
Fast forward to March 8th, still no computer. I talk to another Lenovo CS rep... strange, there's no update. The issue gets escalated to the Depot managers.
Fast forward to March 12th. Still no word on my T400's status. An email fron CS has been sent to the depot. Not even the CS reps know what's going on. The rep I talk to figures there should be a response by the end of the day.
Fast forward to today, March 13th, 4:50pm Pacific Time. I just finish talking to Lenovo CS, there's been no response from the depot. Apparently there's a part that they're waiting on for repairs, but there's no ETA on it. Is it the same part that I've waiting on all this time? Is it a new one? I don't know.
At this point, I've been told to send an email explaining my situation, and I've also been told to talk to Scott the next time I call CS on Monday after 3pm Eastern. I have to stress that the Lenovo Customer Support Reps I've talked to have all been very sympathetic and have been courteous, helpful, and professional - something I appreciate from having worked in Customer Support myself. But the bottom line remains: my computer's not back to me.
So, my questions to the community here: is my experience here typical? Is there any hope of my seeing my computer back, or even at least just the hard drive? I've used Lenovo computers for work for the past 7 years, and it was my good work experiences that led me to buying a Lenovo for home use. However, it's been a while since I've been without my T400, and I was hoping to get my taxes done on the computer too, since they're due at the end of March. I'll reserve judgement on Lenovo until I get my computer back, but at this point, all I can say is... I'm disappointed.
If you're reading this, I'll let you judge my experience for youself. I'll update my case as it progresses.
Thanks!
Moderator edit: Removed support contact private information, per the Community Rules.

Hi all,
So, an update with some good news: my computer is finally back!
After a total of over 40 business days (just over 2 months) I finally have my T400 back at home, working again!
According to the spec sheets, the repair depot had to replace: the systemboard/planar, display/LCD panel, LCD cable, PC card, bluetooth, and the inverter. BIOS/Embedded controller was also updated, along with the regular diagnostics to ensure everything was working properly.
I give Lenovo credit though: they got the final parts to repair the computer on Monday, April 5th, and shipped my computer back to me for the next day (today, April 6th). That's fast service, once repaired!
However, my case spans over 4 screens of updates and repair depot orders of parts.
Also, it took me over 10 calls to Lenovo's Customer Service, plus an escalation to a higher-level manager after 1 month had passed, to get progress updates and ETAs for repair.
Lenovo called me only once to give me an update, and that was the manager whom my issue was escalated to: all the other times, I called Lenovo for an update.
The story doesn't end here, however:
In talking to Customer Support, they told me that Sales might be able to sell me an extended warranty at a discount, given the issues I had. And indeed, after talking to Sales, they offered me a 1 year warranty extension at a price of just over $100 CDN, plus tax. This is a sale price, compared to the regular retail of $129. Unfortunately, they can't sell me just one month.
At this point, I refused their offer, and again escalated to a manager to request an extension of exactly 1 month on my existing warranty. I figure 1 month delay in repairs, that's plausible - crap happens, and while most repairs take 5-10 business days, I can understand it can sometimes go higher. Two months though.... My request for a warranty extension is being considered by the manager it was escalated to.
So, one last question for you folks reading this: am I being unreasonable, talking to Lenovo support one more time to request a 1 month extension of my warranty, given the length of time it's taken for repairs? I'll post the response Lenovo will give me tomorrow, as they've said they'll do.
One thing for sure: Lenovo's response will definitely influence my choice of brand from whom to buy a new computer (and it will influence the choice of my friends who've heard my issues, and maybe yours too). My particular repair problem may not come up often, but if it does happen to you, I'd be happy to know of your experience.
Thanks for sticking with me through the drama!

Excise invoice cancellation

I have transferred 100 pieces from manufacturing plant to depot via Stock transfer Order.
Excise invoice of 100 pieces is made.
Due to some reason ,depot returns back 20 pieces to plant.
how should i cancel the excise invoice for 20 nos.
Plz help me out.

You cannot cancel excise invoice partially. Since this is return from depot please use the sales return process in the plant to take back the material.
You can use J1IEX >EWPO (without purchase order) or J1Ih > additional excise, to take back the credit for the 20 units which are returned.
J1IH is preferred because J1IEX looks for vendor.
J1IW is an obsolete transaction but can be used if you are in 46B version.

Return at Depot

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