Sales office screen in customer master

where do you find sales office in customer in transaction XD02

Hi,
Go to XD02
Enter the following data..
customer
Sales org
distribution channel
division
Press enter
Press the "Sales area data" button in the application toolbar..
In the sales tab you will find the sales office..
Thanks,
Naren

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Custom fields to the sales area tab of customer master data

Hi Guys,
i have one requirement, where i need to add Zfields to the Sales tab in sales area data of customer master. Can somebody give me steps how to do it? do we need to do screen programming or just appending KNVV so that functional consultants can do configuration based on account group?
help would be appreciated
Thanks in advance
Siva

Hi,
.First in IMG - Enterprice Structure - Definition
Create the Organisational Units you want to use
2.Then In Enterprise structure - assignment
Setup the sales areas you want to use in SD
Then go to XD01/ VD01 and create a new customer to whom you want to sell goods & service thr a particular sales area which you have already set up in IMG.
YOu can create a customer master for only those sales areas which you have created in Step 2 above.
Then create a sales document type VOV8 and then assign sales document type to sales area in which you want to use.
IMG-Sales & distributin-sales-sales document-sales doc header
Do all other assignments like item category determination, schedule line category, pricing procedure determination etc
and then you can cretae a sales document using the particular sales area.
Reward points
Regards

Custom screen in customer master

Hi,
In customer master We have new custom screen like sales are data, but when login in SAP with FR(French) Language i am not able to see this screen in customer master. how to fix this.
regards
Satish

hi,
this might be the authorization issue.
please check with BASIS team.
they might have given access for certian group.
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How to Copy Sales Text Data from Customer Master to Sales Order.

Hi SAP Guru's
I have Completed Configuration for Central Text for Customer Master for two texts 1)Additional Attachments 2) Wooden Packing
I got these two fields in Customer Master.
I need these data to be copied from Customer Master to sales order. But i am unable get these two in to sales order.
Steps which I have done for Text Determination.
1) Text Id in for Text Object KNA1
2)Placed Text Id in Text Procedure and assigned this procedure to Customer Account Group.
Could you please advice me
Thanks in Advance.

Text Control
In this IMG activity, you define the rules for text determination. You must carry out the following steps:
Select a text object and define the rules for text determination for this object. Text objects are, for example, the sales texts in the customer master record or the sales document header.
Define the permitted text types for every text object. If the text types contained in the standard SAP R/3 System are not sufficient, create new ones.
Define the access sequences. This way, you define how the SAP System should determine the texts for a text type.
Group the text types together in text determination procedures. The SAP System then proposes the text types from the procedure when you maintain a customer master record or a sales & distribution document. The search for the respective text is carried out using the access sequence which you have stored for each text type in the procedure.
Allocate the text determination procedures so that a procedure applies to the following criteria in each case:
account group customer
sales & distribution document type
item category

How to maintain sales employee as a customer master

How to maintain sales employee as a customer master not like sales employee responsible for sales

Hi Prem,
For storing the sales employee details, we need an HR master record.
The controlling factor while maintaining Customer Master data is Account Group. Try creating a custom Account group and link the Sales Employee to it.
regards,
Raj

Sales order block in customer master

Hi Gurus,
There is one requiremnet from client.
_Create one additional Sales Order Block which is maintained in the customer master and prevents order creation for these customers._
Can any one tell me where is sales order block in customer master.
Regards,
Ajoy

Hi,
You can block the customer centrally or for the required sales areas using XD05. this is one option.
As i understand additional block at sales order for this customer means you can set the customer credit limit as say 1 $ assuming any of the material that is sold is above that, the system does the credit check and blocks the order. How do you want to deal with this block you can think in terms of credit management settings. This is config.
But if you want to set a block at the sales order dynamically for the required some customers, then you need to implement an user exit like, Userexit_save_document. the authorised users can go in VA02 and remove the block. But to identify in the user exit logic which customer you want to block you need to maintain some master at customer master level.
Anyways let me know if this idea helps you so that i can guide furhter.
regards
sadhu kishore

Customer Tax Classification : Missing entry screen in customer master

Hi All,
Anyone know if any customizing is required to activate the Customer Tax Classiification entry screen in the Customer Master of Sales Area (BillingT Tab)? I could not enter the customer tax classification as the entry screen doesn't appear in the customer master.

Hi,
You have to maintain few settings for this
In OVK1 Enter the TAX CATEGORY for the Country
In the OVK3 transaaction code enter the TAX CLASSIFICATION for the Tax category defined in OVK1
after this assignment try to create the customer master , in the Billing tab the tax classification will appear.
regards,
santosh

Payer is different in sales order than in customer master

Hi Sap Gurus,
While I am creating a B1(Rebate credit memo requst) the payer is different from customer master.
e.g Suppose the payer in customer master is 100000 & sold to party is 100085 but in sales order the payer is getting changed to 100085.
But when I create a normal CR(credit memo request) in sales order it is showing the same payer as in customer master.
I have checked in VBO2 the rebate receipient, it is 100085.However when I changed the rebate receipient to 100000 all the partner funtions are getting changed to 100000 in sales order.
I also tried creating a B1 document with a customer other than 100085, in sales order the payer is same as in customer master.
I am facing problem when I try to raise B1 documnt type for this particular customer i.e 100085.
Need your help badly.
Regds....
Sumit

In case, for your sold to party 100085, if you have assigned payer as 100000, in sales order the payer should be 100000.
If not check your settings as to why you are getting payer as 100085

Automatic creation of Company Code and Sales Area Data for Customer Master

Hi,
We have a organisation structure setup with multiple company codes and sales areas.
A customer will be created using VD01 via the Sales Order VA01. Because the customers are created using VD01 we need to automatically extend the customer for the various company codes and sales areas. The data on these views will be populated using reference customers.
Any recommendations on the best approach (technically) to auto extend the customer master would be appreciated.
I'm reluctant to use BDC's because of performance. We are in a Retail environment.
Thanks in advance
Craig

The sample code has been taken from the SAP notes - in which have the affected as outlined in the example.
The codes does not do what my requirements are, which is to identify the next available number in isolation of the BP type.

Sales Order Error No customer master record exists for sold-to party

Hi,
I am trying to create a sales order in IDES. Unfortunately it is showing me error: No Customer master exists for sold to party. Now I have already checked my assignments, combined sales area in vor1 and vor2. Checked PDP ( In PDP I have creates partner functions as z2, z5, z6, z7). I have also checked in XD02 and XD03 and in partner function tab it shows as maintained. Please help as I am still not able to create it.

Dear Phanikumar,
I am not sure whether we can create a customer for a future date or not.
I might sound absurd but suggested this solution because I had faced a similar issue while I was working on a remotly supported IDES server which I was using for practice purpose.
Now the case was that, I had created some customers few days back, lets say on 01.03.2014 and today the administrator of the server changed the date & time of the system from 11.03.2014 to 11.03.2013 bymistake.
Hence when i was trying to create orders for a customer created on 01.03.2014 i was not able to do so as the system was throwing an error customer does not exist.
I am sorry if I have suggested something awkward or wrong, intention was to provide a solution.
Please correct if I have suggested someting wrong.
Thanks,
Kishor

Taxes in billing document tab in sales area data in customer master record.

Hi Gurus,
I have a problem here. There is no country IN in the taxes in billing doc tab in sales area data. What is the settings for getting the same in customer master record?
Please guide.
Edited by: Chetan Barokar on Mar 17, 2008 3:56 PM

Hi Chetan,
Go to the transaction XD02 then enter your Customer Number which is giving problem then go to the Sales Area Data-->Billing Documents Tab,there you check whether you have entered the tax detailes or not,
If not entered , enter the tax detailes.
-->If the tax detailes not coming in the Customer master >Sales Area data> Billing Documents tab
-->Also check the settings related to between Country (IN) and Tax Condition type (Tax Category) in the transaction OVK1
-->If the Tax condition type not assigned to the country IN assign the tax type to the country IN in the transaction OVK1.
-->Check OVK3 transaction also.
I hope it will help you
Regards,
Murali.

Sales orders/ invoice and customer master URGENT!!!!!

how can i correct this problem...... customer is linked to the wrong customer master, customer is supposed to be a canadian customer but linked to US customer master? in terms of currency
Also when the Sales order and Invoice was created for this customer they were inoviced in US dollars and not in Canadian Dolllars how do i reverse change currency from US to Canadian?
Does this mean that the sales order has been linked to the wrong customer master?

hI,
In this case if the invoice had not posted to A/C use vf11 and cancel invoice.and use vl09 and riverse pgi and delete the delivery and by going to VA02 delete order.
since u r saying that this customer falls under canadian customer while crweating CMR select A/C group of canadian customer then check all the critical fields of inco terms,payment terms,currency as per the standard and follow the subsequent sales process.
cross check the sold to party details weather invoice had made against proper sold to party or not?if not just cancel invoice and subsequent documents.
if the material had already dispached and you find there is any difference in total invoice value,create accordingly the needed Credit memo or debit memo with the proper reason.
later as a permenent solution mark this CMR for deletion and create new CMR with proper accounting group.

How to add Sales Employee Details in Customer Master Data

Hello Gurus,
The requirement is that my client is in manufacturing and sales. And they have different sales person assigned (like territory manager and accounts support) for respective customers. My clients needs to have the name of the territory manager available somewhere in CMD so that the end user is aware about the sales support representative. How we can configure it? If yes, will we use LSMW or MASS to upload the data. Please suggest. And we dont have a HR module in Place, so do we use T COde VPE1 (or PAL1) and then asign it parnter function or is there someway else. Eg - My customer number is 1000, in the same master number, details of sales employee with the phone numbers and email address should appear.
Regards

Hey thank you Warren for your quick reply.
So If I am right, the only option to add sales employee is in partner function tab.
Moreover, will we use LSMW to add the data or T code MAss will work.
And we dont have HR module in place, so I guess we will not be able to use. T- code Like PAL1

Sales office differ in header n cust.master how to get error message

hi all,
i have a problem regarding sales office. in our project we define branch offices as sales office in SAP.sales n deliveries will be done through branch office. for that we created branch office as plant as well as sales office. we assign sales groups to customers.when creating sales order we r entering S.O, D.C, DIV N sales office.when ever sales office differs from customer master and what we r entering at the time of sales order automatically system taking header sales office it is not considering customer master sales office. for our project if sales office differs system should give error message, should not allow the user to create sales order. i think u people can help me.
thanks in advance

HI Chanakya.,
In order we dont give the sales office as it is picked directly from the customer master record ,If your client pressurise for that requirement of error message ,contact your ABAPERS so that they can satisfy the requiement
REWARD if helpfull
Thanks & Regards
Narayana

Sales office and Sales Groups

Please clarify some of my doubts.
What is the definition for Sales Office and Sales Groups?What are the advantages of having Sales Office?Any reporting by Sales Office and SalesGroups is possible if yes then what is the advantage?Is Salesgroup same as salesperson?

Hi Sunil
1) Sales Office
A physical location (for example, a branch office) that has responsibility for the sale of certain products or services within a given geographical area.
Use
When you create sales statistics, you can use a sales office as one of the selection criteria. When you print out order confirmations, you can include the address of the sales office.
Procedure
You can assign each customer to a sales office in the customer master record.
Note
Within a sales office you can establish sales groups (for example, departments) with specific sales responsibilities. Each person who works in the sales office can be assigned to a sales group in his or her user master record. Each customer can also be assigned to a particular sales group in the customer master record.
2) Sales Groups
Sales group
A group of sales people who are responsible for processing sales of certain products or services.
Use
By using sales groups you can designate different areas of responsibility within a sales office. When you generate sales statistics, you can use the sales group as one of the selection criteria.
Example
If sales office personnel service both retail and wholesale markets, you can assign a sales group to each market.
Procedure
You assign each salesperson to a sales group in his or her user master record. You assign each customer to a particular sales group in the customer's master record.
Thanks
G. Lakshmipathi

Sales office screen in customer master

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