Serial Number Replacement and Valid Proof of Purchase
I've lost my serial number for Logic Studio. I've of course read that this number can be replaced by calling in and providing a 'valid proof of purchase.' However this was purchased for me as a gift nearly three years ago, so my question is what is considered a valid proof of purchase?
Hi
Maybe this will help?
http://support.apple.com/kb/HT1861?viewlocale=en_US
CCT
Similar Messages
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When I start adobe Pro Extended it tells me my serial number is not valid. We purchased this number back in 2009 and never had a problem till now.
Hi Jeff ,
Please provide me the following information so that I can see what best can be done to get your issue fixed.
Are you using Acrobat 9 extended ?
How did you purchase your software ?Is it through some outside vendor or through Adobe?
In case you have purchased it from some outside vendor ,would recommend you to get in touch with them .
However ,referring the following link you can cross verify the serial number you are entering .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards
Sukrit Dhingra -
I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
I just purchased Photoshop 11. The serial number is not valid to get me out of the trial.
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
When i want to ask the guaranty status of my apple wireless keyboard, i got an error: apple keyboard We're sorry, but this serial number is not valid. Please check your information and try again.
If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from. -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.
I'm on the last day of a 30 day trail... it won't take my serial number which is the same one that worked beforeContact support by web chat.
Mylenium -
i just downloaded photoshop elements 7.0 to a new box and it tells me that my serial number is not valid. the adobe support team says the number is valid, but that they can't help me
Which operating system are you using?
When you say downloaded, where did download pse 7 from?
Do you have the original install disk or original download for pse 7?
I believe the serials won't interchange between the disk version of pse 7 and the electronic down load version. -
My Adobe programs were deleted as my hard drive was replaced. I still have the serial number but each time I try to re-download it says the serial number is not valid.
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I bought a new computer and I'm attempting to install my older Adobe products that I still use, Adobe Acrobat 7 is the issue for now. I followed the instructions on the Adobe site for installing the older apps, but the installer isn't recognizing my product serial number as a valid serial number. I tried entering it with and without the dashes and neither methods work. What should I do now?
You cannot use your original files and serial number. See the following for the files you need and the associated serial number(s)....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I cannot retrieve the serial number of the product i have purchased and installed once on my PC
i cannot retrieve the serial number of the product i have purchased and installed once on my PC?!!!
and there is no way to connect to anyone to get it.Hi,
If you have purchased multiple license, please go to About_LWS to know how to Retrieve Serial Number.
Thanks,
Saurabh Rai -
Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/? You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
Where do I obtain my serial number for Adobe Acrobat Pro XI purchased online and downloaded?
Where do I obtain my serial number for Adobe Acrobat Pro XI purchased and downloaded online?
Did you buy a subscription?
If you purchased the permanent product, where did you buy it? -
I'm installing PS CS5 Exteneded on my new laptop. I get an error saying the serial number is not valid for this product. Help!
If you purchased it from Adobe, it is registered and that would prove ownership as well as the emaill they sent with the serial number.
https://www.adobe.com/account/my-products-services.html#MyProductsHeader
Sign in with the email and password that you bought it under.
Click on the triangle next to your product and you will see the serial number assigned to you.
You have a valid record and proof of ownership. Try again.
Gene -
Win8 CS5 serial number is not valid for this product
trying to install my CS5 on a 2nd machine - a win 8 64bit machine. i purchased on my macbbok pro. my cs5 is saying the serial number is not valid for this product
Perpetual Photoshop versions support one platform. For a fee you can switch platform and get a serial for the other platform.
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