Shipping stuck in Memphis?

Is anyone else's phone stuck in Memphis TN? Mine has been stuck there since Thursday. Estimated arrival date is today. I am not very hopeful.
Nov 1, 2012 7:34 PM Arrived at FedEx location MEMPHIS, TN
Nov 1, 2012 7:22 PM Left FedEx origin facility MEMPHIS, TN
Nov 1, 2012 1:15 PM Shipment information sent to FedEx
Nov 1, 2012 12:42 PM Picked up MEMPHIS, TN

I am very dissatisfied with the way I was treated and lied to during this whole ordeal. Five hours on the phone getting shuffled back and forth between Fedex and Verizon, both claiming it's the other companies fault, all just to have my phone shipped back to Verizon. Worst part is they simply refunded my CC and said I can re-order when it's convenient for me putting me at the back of the line and 2 weeks out once again. Verizon told me they would contact me in 24 hours on 2 occasions and never did. I'm losing unlimited data and company discount on data plan and getting worse customer service. I am seriously considering taking my business elsewhere.

Similar Messages

  • Anyone else's Order stuck in Memphis for last hours?

    Hi, 
    My fedex tracking shows delivery on monday before Pm but it  has not moved from initial picked up hub, Memphis. It shows in transit!!!  I am in ND. I hope it make on monday, just wanted to know if anyone else is having same problems!

    I don't think any are stuck in Memphis.  I just think they suck at updating the info for you.  Mine was there until last night, and it suddenly is in Pittsburgh this morning.  No worries, you should have it tomorrow!

  • Delayed Shipping -- Stuck on Preparing Order Limbo

    Hi,
    I've ordered the Majora's Mask Limited Edition Bundle and it seems a lot of these have shipped already and this is still stuck in the "Preparing Order" stage without any signs of it shipping. Can somone help?
    Solved!
    Go to Solution.

    Hi szelda64, and welcome to the forum,
    I’m not much of a gamer myself, but like many others, I do quite enjoy playing Zelda. While the limited edition Bundle for Majora’s Mask was quite popular, and we are trying to fulfill all existing orders as quickly as possible, it’s understandable why you’d want a status update on your order.
    However, it seems you have quite a few online orders with us, and after reviewing them all in detail, I’m not seeing the order you referring to. This is because most of your orders have processed or they are waiting for a specific future release date. In order for me to help, please send me a private message with the online order you’re talking about. You may send me this message by logging into the forum and clicking on the button included in my signature below.
    I look forward to hearing from you,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • VERIZON iPHONES STUCK IN MEMPHIS 9-5 MAC 250K

    This is not good.
    http://www.9to5mac.com/

    Speculation, it even says at the bottom that its a warning that has been on that site since that massive snow storm plowed through the us tuesday.  If it was held up, there would be an exception.
    my tracking reads on time
    "The severe winter weather system that brought heavy snow and blizzard conditions across much of the nation earlier is still leaving difficult conditions in the Midwest, Plains and Northeast, and continues to affect FedEx operations. Unavoidable service delays should be expected due to local road conditions.  FedEx is committed to providing service to the best of our ability in areas that can be safely accessed and where conditions have improved. We will continue to monitor the situation to minimize the impact on service. Please continue to check fedex.com for updates. "

  • Cover Flow and pictures of album...

    Alright, hey peeps, I have a SLIGHT(ya right) problem. When I take songs from my comp to my iPod classic (80g), when I go on "Songs" it shows an album right? Yeah, well, the thing is, when I go on SONGS, it only shows ONE album picture. Thats ok, but when I go to cover flow, the other album pictures (That are visible on Windows Media Player) are NOT there! Where are the picture?! And when I listen to the song (the cover of the album in this one is a large ship stuck in an iceberg) and its not there while you can clearly see it in WIndows Media Player. Please people help out because I AM VERY FURIOUS!! I AM BEGGING FOR YOUR KIND AND HELPFUL WORDS!!
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    iTunes will display a cover in many of it's views provided at least one track from the album has embedded artwork. The iPod appears to load only the artwork from track one to create the cover flow and album views which means that it can sometimes fail to display art for albums even when you can see the art in iTunes. Further, when tracks are played on the iPod, artwork is displayed if and only if it exisits in the currently playing track, so track one may show art while track two does not.
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  • Orders stuck in "Released to Warehouse" in Shipping transaction screen

    Hi,
    we used the RO to transfer inventory between different org, 1 order was stucked in shipping transaction screen:
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    If your shipping delivery details are at 'Released to Warehouse' then the pick release has already taken place. Depending on your setups, you may also find that you have generated pick slips for these orders.
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  • Sales order stuck in interface with line status shipped in transaction form

    Hi All
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    Please tell me the set up where to check the register balances and how to proceed with this order. can we manually update the registers if required to process this order.
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    Hi,
    HOLD status
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    Sreenivas

  • Could I get Fed Ex to ship my package over night from Memphis to Cookeville, TN to be picked up?

    Right now my Iphone is at Memphis, TN 
    I am going to Cookeville, TN tomorrow afternoon 
    and all I want to know is can I do a saturday pick up tomorrow to get? or not?

    No. They have to attempt delivery at least once before it can be picked up. 

  • Pre-order releases tomorrow and item has still not shipped. Stuck in Preparing Order

    Hello I preordered Final Fantasy Type-0 (PS4) back in September and chose in store pick up. Last week I changed my order from in store pickup to express shipping. I was told I would receive the game by Tuesday, however I still haven't gotten any e-mails confirming that the item has shipped and my order status still says my order in the "preparing order" stage. I'm very worried I won't be receiving my item on time now.

    Hello Flandy,
    Thank you for visiting the forum. Pre-orders are always a great way to ensure you get your favorite games by the release date. I can understand your concern that the order status is showing that it hasn't shipped yet, and you won't get it in time. 
    Using the e-mail you registered on the forum, I was able to locate the order, and it looks like it has shipped. You should have receive an e-mail confirming this, along with the tracking information. 
    I hope this information is helpful, and thank you for posting here on the forum! 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT201210 My iPhone is now stuck in that Image of the iTunes Symbol and the charging cord because of this update error message... my ship goes out to sea tomorrow so I won't have this fixed for at least a week... I'm in the United States Navy.

    Please help me fix this if I can without having to go to Apple/ATT.

    Try the troubleshooting steps in the appropriate article here first:
    iPhone not recognized in iTunes for Mac
    iPhone not recognized in iTunes for Windows
    If you need to reinstall iTunes, if you're running Windows, uninstall iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes.  You must follow this guide exactly or it will not be successful.  Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.  If you're using a Mac, close iTunes, then download the installer (.dmg file) and reinstall it on top of your current copy.

  • Despite one more screw-up in my shipping date...iPhone 6+ 128GB Space Gray is actually arriving 9/19 by 3pm

    I've had a lot of issues getting a reliable status out of Verizon.  See the previous posts here and here.  Needless to say, I'm fed up.  Finally, after being told that my phone would definitely arrive on 9/19, my card was actually charged on 9/17.  That seemed promising.  The order status updated to the typical "Processing, check back tomorrow" message.  The order actually appeared when I logged into my Verizon account for the first time.  So I waited all day and when I woke up on 9/18...the status did actually change.  The status changed to "Ship by 10/7".  I about lost it.
    I got Verizon on the phone, the first time via the Internet Orders phone number.  The guy basically told me that they didn't have a tracking number and that their system had a lot of issues and due to the overwhelming demand they had to delay some of the orders.  I tried to get more info and see if there was any chance I would get my order 9/19, and was told "No, that's just the way it is".  So I tried calling 611, talked to another CSR.  They told me pretty much the same thing and that I would be stuck waiting.  I was livid.  But at that point, I was done.  Done calling, done posting, I just resigned myself to the fact I would be waiting weeks to get my order and that I would be switching my carrier at some point due to the total lack of knowledgeable customer service.
    I checked the status again on a whim, around 6pm EST.  It actually changed again...this time the "Ship by 10/7" date went away, and it changed to "Shipped", with a UPS tracking number.  The tracking number was actually a link that pointed to FedEx (seriously, they can't get anything right).  I looked up the number on UPS's site and found out it was shipping from Memphis, TN via UPS Next Day Air Saver, and it listed my correct delivery city (I was hesitant to believe it, because I've been given a FedEx number before by a CSR that was bogus and shipping to another state).  The package says it will be delivered 9/19 by 3pm, and has moved from Memphis, TN to Louisville, KY.
    I'm hopeful I'll actually get my phone tomorrow, and not a gift-wrapped pile of...something...in a Verizon box.  I wouldn't put it past Verizon to find a way to screw this up still, but this is the most promising things have looked thus far.  To all those checking the order status every day for the next couple weeks...the best advice I have is just don't believe it.  At all.  I've had dates showing 9/19, 10/14, 10/7.  I had CSR's guarantee delivery on a date, and others telling me I'd be waiting weeks and there was nothing they could do.  I've had a response via Twitter saying I would definitely receive my order on 9/19 and a DM on this forum telling me the Twitter user was wrong.  I had the date change after the card was charged.  I've had a fake order number sent to me from an actual Verizon number via a text just to get me off the phone.  I've been given a FedEx tracking number for someone else's order to get me off the phone.  I've had the absolute worst customer service experience I've ever had in my life.  Before this, I thought Verizon was the best carrier out there, and this destroyed all confidence that anyone working there in customer service has a clue about what's going on behind the scenes.
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    I've got more conflicting responses to add to the list:
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    Via direct message on these forums from @saraho_vzw:"Thank you very much for getting back to me. I know it's exciting to be waiting for this phone and I'm sure you want to know exactly when to expect it. I must apologize because the email date that you received in that confirmation is incorrect and this was due to some system issues we were having at the time these orders were placed. I am seeing the correct delivery date for your order is 10/7, and I'm so sorry for the confusion and delay. -Sarah"
    Upon replying to @saraho_vzw and asking why the response from @vzwsupport conflicted with her response:"If I received both of those dates I'd be confused too! 10/7 is the correct date. I'm fortunate enough to work right alongside ^VC and she was not aware of the issues going on with our system at the time the order was placed. I've made her aware of this so others are not misinformed.  -Sarah"
    So if the last message is correct, I'm not going to have my phone until 10/7, and Verizon's entire checkout process and confirmation emails completely misrepresented the actual date I will receive my phone.  I've asked them to re-mediate the issue but I'm not confident they will meet their original agreed upon delivery dates whatsoever.  This is absolutely horrible customer service.  Advertising a deliver by date of 9/19 prevented me from going elsewhere to get my order fulfilled.  And no...it's not 'exciting to be waiting for this phone'.  It's frustrating.  We had an agreement when I placed the order and Verizon is failing to meet the agreed upon terms without any explanation other than 'issues' in their system, and claiming they have no control to escalate the order and correct the ship date.  I'm done.

  • HELP! VERIZON'S SHIPPING LOSES DEVICES - CHARGES CUSTOMERS.  Any advice on how to handle?

    EVEN EXTERNAL RELATIONS AGREES THERE ARE ERRORS WITH THEIR SYSTEM, BUT WE STILL GET STUCK PAYING THE PRICE. Resolution after contacting the BBB and getting a call from an External Relations rep who REFUSED to let me speak to their direct supervisor:  PAY A DEDUCTIBLE FOR A "LOST" PHONE OR CANCEL YOUR ACCOUNT WITH US.
    Back in July, VZW sent me a replacement phone with a pre-paid shipping label - I used the label, returned the phone, weeks later received a text that they never received the device. In late August, I'm billed $509.99 for the device. Since then, I've placed weekly calls, spent countless minutes on the phone with customer service, filed numerous investigation claims, and even asked to speak with a supervisor (never connected me with one, and not one service rep has returned my call after they stated they would provide a status on the investigation). They REFUSE to credit the amount - and according to both Fed Ex and USPS, the tracking number is NOT valid. During one call, a rep told me she could see that the number was valid and device was returned but lost - the next week, a rep tells me the number is not valid and the phone is not in the warehouse.
    Not surprising, there are plenty other customers that have been charged for devices they returned. Same story, different customers, and a very unfair manner to charge them a significant amount of money for following VZW's instructions. We should not be penalized for an error made on behalf of whatever shipping service they prefer. Proof in the links below - check them out. What are you going to do about this, VZW - you shouldn't continue to fault customers for doing the right thing.
    http://www.howardforums.com/showthread.php/1718749-Verizon-charging-me-for-returned-phone
    https://community.verizonwireless.com/thread/769636
    https://community.verizonwireless.com/thread/778192
    https://community.verizonwireless.com/thread/775284
    https://community.verizonwireless.com/message/893229
    https://community.verizonwireless.com/thread/712543
    https://community.verizonwireless.com/message/79648

    >Post deleted as irrelevant to the topic.<L
    Message was edited by: Verizon Moderator

  • Stuck on grey screen trying to install 10.5

    Hi,
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    I decided the best option would be to install 10.5 as the eMac appears to have the correct spec (just!) but have so far been unable to. I have tried to install from both a full retail dvd and a copy on a FireWire drive. On both occasions the disc mounts on the desktop but once the emac is restarted to begin installation the discs spin and I get to the grey apple screen with the spinning timer but the it just gets stuck. It is exactly the same for both the dvd and the FireWire drive.
    There is nothing plugged in except the keyboard and mouse. I wondered if it could be a firmware problem but again I cannot check that as it can't get on-line. I have replaced the pram battery and reset it. I wondered if it could be a hard drive problem and will take my old 10.3 discs round next time to see whether I can boot from that disc and check the hard drive.
    Does anyone have any ideas? I can always download stuff at my house and take it to hers on a disc as long as I know what to download.
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    Is the Leopard 10.5 DVD a retail full-install version, or one that shipped
    with a different Macintosh computer? It has to be a retail version to work.
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    in order for an OS X system to work fairly well. At least 1GB RAM, too.
    {There probably are other aspects of the question and ways of interpreting
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    So hopefully you can check and test the computer before upgrading the OS
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    Which model eMac is the one in question? 700/800/1.0/1.25/1.42?
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    J2SE50Release4.pkg
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    Java.pkg
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    • Apple Support Downloads - Mac OS Components:
    http://support.apple.com/downloads/#macoscomponents
    Apple Support can also be searched.
    +{ edited to add this last pile of words }+
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  • How is it impossible to change the shipping method when Verizon Wireless is the one who screwed up?

    Verizon Wireless doesn't have an email address because they know they'd get inundated with their many dissatisfied customers. I used to say "I love Verizon Wireless!!" now when people ask why I'm still with Verizon I say, "Better the devil I know than the devil I don't." And that's what almost everyone I know says!!! Why are we paying for terrible customer service and terrible policies!!! Don't they get enough money from us without having to treat us like garbage?!?!?!
    Anyway, this is a bit of a rant, and I just hope someone sees it who can try to effect some change, although I doubt that's possible.
    I know this is probably not the best way to resolve my issue, but I've been on the phone with customer service for over an hour, and I don't have time to go through the proper channels to leave feedback that I'm not sure even gets reviewed.
    I ordered a new iPhone 5c on March 31st, through a promotion where I got the 32GB for free. Wonderful promotion, I was very excited, it worked out very well for me. I entered my credit card information to pay the $30 upgrade fee, which, quite frankly, should be illegal, and Verizon Wireless should be ashamed of themselves for charging customers to continue being customers. But that's a battle for another day.
    The iPhone 5c was on back order and was guaranteed shipped by April 18th. I'm a tax accountant, so it works out well that I was super busy and not staring at the mailbox during those 18 days. But every now and then I checked my order status and it was never updated with FedEx. So I was a little concerned. On Friday, April 18th at 6.06 EST, I called in and spoke with a woman who assured me nothing was wrong with my order, and by the time the weekend was over, I should have an updated status. I asked her to review it carefully because I was concerned that I hadn't received any kind of update. She said there was nothing in there to delay my order.
    Cut to Tuesday, April 22. I was perturbed, but not alarmed that I didn't have my new phone. Until my mother reminded me that she was getting my old phone, and her grace period ends on Friday, when she needs to either reconnect a phone, or start paying for service again, with or without the phone. So I called Verizon to find out what was going on.
    The $30 charge didn't go through, so they never sent my device out. There is no reason the charge didn't go through, I have confirmation that I entered my card information correctly, there was over $2,000 in that account. So nothing on my side was amiss. Nobody at customer service can figure out why the payment didn't process. And nobody has the authority to expedite the shipping of my new phone. Ashley had me on hold for over 10 minutes while she conferred with a supervisor. Then she hung up on me. An accident, I know, but she didn't try to call me back, or text me to give me a callback number (which I've been told is an option).
    So I had to call back in and explain this all over again to a new representative who was unable to transfer me to Ashley. And Ashley didn't put her correct inner email on my call record, so the new rep couldn't contact her. The new rep said all she could do was take the $30 payment, and then send my phone out. I was understandably upset at how I'd been hung up on, and previously lied to by the rep on Friday the 18th. But the rep insisted there was nothing she could do to expedite the shipping of my phone. I asked to speak to a supervisor, waited almost 20 minutes, which I understand.
    The supervisor gets on the phone, and insists there's nothing she can do to expedite the shipping of my phone. Even after I explained the whole story, she still couldn't do anything. Because I chose normal shipping when I ordered the phone, they couldn't change it to overnight shipping now without cancelling the order. But if they cancelled the order, then I wouldn't be eligible for the promotional price, since that promotion had ended. I find it hard to believe 1) that there is **nobody** at Verizon Wireless customer service who can contact the warehouse and ask them to overnight a shipment and 2) that there is **nobody** at Verizon Wireless who could cancel my original order, create a new order with overnight shipment, and then waive the price of the phone to be in line with the promotion/sale.
    I find it equally impossible to believe that in special circumstances, you can't forward the stock request to a store near me so I can pick up in person.
    And then, to make matters even more fun, the supervisor I was on the phone with told me I had to order asap, because the shipping cutoff had passed 15 minutes before, and there wasn't even a guarantee that my phone would be shipped out at the end of the day. So instead of getting my phone a week later than I should have, I'd be getting it over a week later than I should have. To further compound my anger and frustration, when I called Verizon on March 31st to ask a question about my update, I sat on hold for a few minutes and was transferred and then hung up on. So I was hung up on twice by customer service, and that still didn't get me what I wanted.
    Now, I know these are first world problems. But if consumers keep letting themselves get pushed around by the big monopolies who don't care about my $75 a month, then it will just get worse.
    Ask yourself: Would you stay with a company who treated you the way I was treated above?
    If you made it this far, thanks for reading.
    Sincerely,
    Soon to be a Former Verizon Customer

    I think most Verizon customers feel the same way:/  I was chatting with Verizon for over 2 hours and they still wouldn't help me.  Verizon Wireless and their customer service is TERRIBLE!!  I do not know why they still have customers.  I upgraded to the iPhone 5S end of December 2013.  I spent over $250 for the brand new iPhone 5S and only had it for 3 mos before I started having problems with it.  It is now June and am on my 3rd iPhone 5s.  This 3rd phone is having issues already, which will make it the 4th phone since I upgraded and the 3rd replacement refurbished phone they sent me.  I called today asking for a new phone.  I do not want any part of the iPhones anymore with as many problems as I have had.  I spoke to 3 different representatives, and none of them would help me.  I still have a year and a half at least left on my contract, so they are going to let me go through god knows how many more iPhones before my contract ends. They basically stated that if I wanted a different phone I have to pay full retail price for a new phone or else be stuck with replacement iPhone 5S' for the next year and a half.  Verizon is worthless!!  I'm thinking I'm going to switch carriers.  I spent so much money on a brand new phone when I upgraded and only had the new phone for 3 mos....that's just ridiculous and unfair and Verizon won't replace it with another brand new phone. I am stuck with refurbished iPhone 5S'. 

  • G6 Zoom Knob is stuck!!

    I bought this Canon G6 in 2004. 
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    I called a local canon repair, and he told me there is nothing i can do to fix it. i then called canon in irvine Ca., and they told me the same thing, it's no longer useful...WHAT?  I paid something like $700.00, with a five year extended warranty, but they told me it can not be fixed.
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    Hello photoman17,
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    We don't honor extended warranties as they are not provided by or supported through Canon.  The camera would have only come with a one year limited warranty from the manufacturer.
    We do not recommend using WD-40 in the camera at any point. 
    Lenses from the AE-1 will not work with the Digital EOS SLR cameras.  EOS DSLR models like the EOS Rebel Series can use both Canon EF or EF-S lens series. 
    You may wish to participate in our Canon Loyalty Program.  This program allows you to replace your current camera with a refurbished Canon digital camera for a discounted fee, plus $10 shipping for Second Business Day delivery.  The refurbished units through this program carry a 90 day warranty.  The original non-functioning camera would then be returned to Canon with a prepaid label that would be provided. 
    If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with email technical support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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