Shockwave flash crashes on my chromebook when trying to watch a show

same prob on my CB completely frustrated

Out of the blue my shockwave flash crashes when trying to watch a show on xfinity using my chromebook. I have done the following with no results: reset cache, cookiesreset flash websiteshard reset chromebookpowerwashed chromebookdeleted Flash licensesReset settingsBrowsed as a guestI only have 1 version of Flash on my chromebook I'm out of ideas.

Similar Messages

My "Apple TV" is hooked up via HDMI to my Marantz receiver. Everything works fine when watching movies. When trying to watch a show or listen to music, there is no sound. Has this happened to anyone else?

My "Apple TV" is hooked up via HDMI to my Marantz receiver. Everything works fine when watching movies. When trying to watch a show or listen to music, there is no sound. Has this happened to anyone else?

Perhaps you should ask over in the iPad community, you may get better answers there.
It's actually my fault that psoon ended up here ... s/he intially posted over at Home Sharing, and I tried a relocate request to Apple TV rather than iPad.
psoon, here's a link to the iPad community:
Using iPad

Why does the updated version of iTunes crash when trying to watch TV shows I bought?

Hi,
just yesterday, I got a notice informing me that there was a new version of iTunes ready to be downloaded. I went ahead and downloaded it and everything seemed to work fine until I tried watching a TV show I already had on there. Every time I would try to start an episode of one of the TV shows, iTunes would crash and shut down. I've never had an issue before, why now after this update? Can someone give me a reason as to why this might be happening and if I can possibly fix it?
Thanks,
Victoria

I just found out from another post on how you can fix the issue. Open QuickTime Player on your computer and go to Edit >> Preferences >> QuickTime Preferences. Once your in QuickTime Preferences, click on the "Advanced" tab then uncheck the box that says "Enable Direct3D video acceleration". I tried this and it seemed to solve my problem. Hope it works for you!

Shockwave Flash shuts down my Chromebook

Why does Shockwave Flash shut down my Chromebook?

I play an internet game that uses Shockwave Flash. I use an Acer C710 Chromebook I got in March 2013. In the beginning, it was pretty good with few shockwave problems. I would receive messages saying that shockwave was unresponsive and I could wait it out, which I would, and it would usually start responding again. I learned how to clean the cache and delete the websites stored on the computer. That helped. Shockwave would sometimes crash and I would have to reload the page. Around 7 December, a new update came out for the Chromebook. Now, Shockwave does not even tell me that it has become unresponsive, it just shuts down the computer and restarts it. (If I play the same game on a PC, I use Firefox because it is faster and I don't have these problems. If I use Chrome on the PC, Shockwave will become unresponsive but will not shut down my computer.) Someone told me about extensions (User agent switchers) for Chrome so that I could run Firefox or another browser on my Chromebook. If I choose to do that, I can sometimes play longer without problems--with those I sometimes get an "unresponsive" message or sometimes I get a shut down. I talked to a Chrome Ninja this week and did a Recovery. If I do not update my Chromebook, I'm back to getting the "unresponsive" messages instead of getting the shut down. I believe something happened with the 7 December update. I have asked the Ninja but have not heard back, which is why I asked the question here. I appreciate any thoughts.

Shockwave flash crashing on IE Chrome Firefox

Ok i am having issues of playin games on facebook and watching videos on Livestream and even live preaching my IE freezes up once i click to watch and chrome tells me shockwave flash crashed this has started happening recently since i downloaded the new update never had this happen before please help i would love to watch and plays games again

I have been having the same issues with Google Chrome too. It usually happens when i have more than one website loading a Flash Animation. Also, I experienced a lot of crashes due to my computer's processing speed(it is pretty old).
What kind of computer do you have? Is your graphics card suitable to play high-rendered video games(you must understand that now flash animations are getting more complex and heavier in terms of size and dynamics)/. What is the latest version of your flash software?
Another thing I would do is not having three different browsers. I usually stick to one. Also check if you have any kind of software that might be blocking programs from executing(such as ad-blockers, anitivirus etc.).
Hope this information helps,
Vicente Tulliano.

Shockwave Flash Crashing on Google Chrome

Anyone using Google Chrome and having problems with the Shockwave Flash crashing?? It's been happening to me for weeks and it's driving me nuts. Really don't want to stop using Chrome but I can't take this much longer... Any help would be greatly appreciated!

ADVANCED TROUBLESHOOTING.
Installation errors can manifest themselves in many different ways, including (but not limited to) the following:
A blank or flickering dialog box
A frozen cursor or screen
An error message such as, "An error occurred during the installation process. A required file is missing."
Different factors can cause installation errors, including problems with operating system components, conflicting start-up items, and hardware conflicts.To benefit most from this document, perform the tasks in order. Keep track of the tasks you perform and the results of each task, including errors or problematic behavior. Adobe Technical Support can use this information to better assist you, if you need to call.
Beginning troubleshooting
The tasks in this section can help you resolve the most common system errors. Before performing any of these tasks, back up all personal files (for example, Shockwave Player files you created). Always restart the computer after a system error occurs to refresh its memory. Continuing to work without restarting the computer may compound the problem.
1. Make sure that the system meets the minimum requirements for Shockwave Player.
Shockwave Player may not run correctly on a system that doesn't meet the following requirements:
PowerPC G4 or G5 or Mac Intel processor
Mac OS X 10.3, 10.4 or 10.5
128 MB of RAM
180 MB of available hard-disk space
Note: To check how much RAM is installed, choose About This Mac from the Apple menu. The Memory value indicates the amount of installed RAM.2. Reinstall Shockwave Player.
An incorrect installation can cause errors when you work in Shockwave Player. Reinstalling Shockwave Player can eliminate these errors.To reinstall Shockwave Player:
Move any personal files from the Shockwave Player folder on the hard disk to another location.
Delete the Shockwave Player folder on the hard disk.
Complete task 'command+option+escape' to force quit open applications. The task number may change; it should refer to the task above, "Run Shockwave Player while no other applications are running."
Double-click the installer file in the Shockwave Player folder on the desktop.
Follow the on-screen instructions to complete the installation.
Note: If you previously installed an update to Shockwave Player, then reinstall the update after you reinstall Shockwave Player.
3. Install Shockwave Player with the Login Items disabled for the user account.
To disable nonessential extensions located in the user accounts Login Items folder: Press Shift while you restart the computer. Pressing Shift disables any applications that are in the Login Items folder.
4. Log in as a user with administrator access privileges.
If you lack administrator access privileges, then Shockwave Player may be unable to install necessary files. To determine if limited privileges cause the problem, log in as a user with access privileges, and try to re-create the problem. If the problem doesn't recur, then the account you were previously using lacks access privileges. Contact your system administrator to grant you access privileges.To log in as a user with access privileges:
From the Apple menu, choose Log Out.
Click Log Out when the system returns the message "Are you sure you want to quit all applications and log out now?"
When the log in screen appears, select a user with access privileges, type the appropriate password, and then press Return.
5. Install Shockwave Player from within a new user account.
Occasionally, a user account can become corrupted and prevent the installer from accessing or creating the necessary files and folders. Create a new account, log in to the new account, and then try to install Shockwave Player.To create a new user account:
From the Apple menu, choose System Preferences.
Click Accounts.
Click the lock icon if it's closed, and log in to make changes.
Click the plus sign.
Create a new user account. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer.
Click Create Account and close the Accounts window.
Choose Log Out from the Apple menu.
Log into the new user account.
6. Install Shockwave Player from the desktop.
Some system components--for example, device drivers and virus protection utilities--can conflict with the Shockwave Player installer and result in an incomplete or failed installation. To prevent these conflicts, install Shockwave Player from the desktop.
Copy the Shockwave Player folder to the desktop.
Open the Shockwave Player folder on the desktop.
Double-click the Setup file, and follow the on-screen instructions
7. Install current Mac OS X updates.
Updates to the Mac OS X operating system can improve its performance and compatibility with applications. You can obtain Mac OS X updates from the Apple website atwww.apple.com/downloads/macosx/, or choose Software Update from the Apple menu. For assistance installing updates, contact Apple technical support.Important: Before you install a system update, check the system requirements for Shockwave Player 11 (and any third-party software or hardware you may use with Shockwave Player) to ensure compatibility. If the update isn't listed,then contact Adobe or the manufacturer of your third-party software or hardware.
Intermediate troubleshooting
If the tasks in the previous section don't solve the problem, then try the following intermediate troubleshooting tasks.
8. Repair disk permissions by running Disk Utility.
If you log in to an account with administrator privileges, but are still unable to install or run Shockwave Player, then your disk permissions may be damaged.To repair your permissions using the Disk Utility:
Choose Go > Applications, open the Utilities folder, and then double-click Disk Utility.
Select the volume on which you want to install Shockwave Player, and then click Repair Disk Permissions.
Click the First Aid tab.
9. Optimize hard disks.
Installation or application errors can occur if the hard disk is very fragmented. Optimizing the hard disk rearranges files to minimize future fragmenting. It also restores fragmented files into single contiguous blocks, making hard disk space more accessible to the installer.Use a disk-optimizing utility, such as Symantec Norton Utilities, to optimize (defragment) each hard disk. For instructions on using a utility, refer to the documentation included with the utility.
10. Check hard disks for damage.
A damaged hard disk can cause installation errors. Check hard disks using a disk utility, such as Apple Disk Utility, Symantec Norton Utilities, or Micromat Drive 10.Disclaimer: Adobe doesn't support third-party disk utilities but provides the following instructions as a courtesy. For support, contact the developer of the disk utility.To check for damage by using Apple Disk Utility (included on the system CD):
Start the computer from the system CD.
Choose Installer > Open Disk Utility.
Select the disks to be checked, and then click the First Aid tab.
Click Repair to check and, if necessary, repair selected disks.
11. Remove fonts from the Fonts folder in the Library folder before installing Shockwave Player.
Drag all fonts from the Fonts folder in the Library folder to a new folder on the desktop.
Restart the computer.
Install Shockwave Player.
Move all fonts back to the Fonts folder in the Library folder after installation is complete.
12. Scan for viruses.
Use current anti-virus software, such as McAfee Virex or Symantec Norton AntiVirus, to check the system for viruses. Make sure that you have the latest virus definitions for the anti-virus software you use. Although virus infections are rare, they can cause unexpected system behavior, including installation errors. Running virus-detection software regularly (for example, daily) prevents viruses from damaging software on the system. For instructions on running or obtaining the latest updates to the virus-detection software, refer to its documentation.

Shockwave Flash crashes getting more frequent every day

Shockwave flash crashes are increasing. Over 50 crashes in 5 days. Attached are the last 5 reports beginning with bp. Can anyone assist or give a direction to follow. Tried protection, accelerationand safemode suggestions . Help please
bp-1877d2c6-e744-427f-b608-2e89e2140506 5/5/2014 11:56 PM
bp-f23cb8d5-d14d-42a9-bc89-53c032140506 5/5/2014 11:49 PM
bp-7eda168d-01c1-44ff-be4a-136b42140506 5/5/2014 11:49 PM
bp-963032ce-23d0-471b-8a3f-973d82140505 5/5/2014 5:43 PM
bp-a3867cf0-b2e6-47e5-b75c-631402140505 5/5/2014 8:40 AM

Try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46]
(Windows 32bit) C:\Windows\System32\Macromed\Flash
(Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash
For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]
Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode

Shockwave Flash Crashes

Shockwave Flash crashes when I try to watch youtube
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.9 (KHTML, like Gecko) Chrome/6.0.402.0 Safari/533.9

I'm having the same problem. Got to go to programs, and select Firefox and select start in safe mode and remove all add -on.

Currently using Flash Pro CS5, getting error when trying to open CS4 file. Error is "Slides and Forms documents are not supported in this version of Flash. Please open in previous version.

Currently using Flash Pro CS5, getting error when trying to open CS4 file. Error is "Slides and Forms documents are not supported in this version of Flash. Please open in previous version. Has there been a fix or patch to this issue or do I have to convert back to CS4 to open the file?

Having the same problem in CS6. I can tell you that converting back to CS4 will NOT solve the problem. It seems when support for backward compatibility is discontinued, there's just no way to get
any help at all? Absolute failure to provide any user support so far...

I keep getting this message when trying to watch TV or filmsThis content requires Adobe Flash Player, which is not supported by your device

I keep getting this message when trying to watch TV or films
This content requires Adobe Flash Player, which is not supported by your device
Is there an app that will play this. I can't find one....

Flash is not supported on the iPad - and as Adobe have announced that they are stopping development on all mobile versions of it, it probably never will be.
Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news and media sites, have their own apps in the App Store.
If you do a search on this forum you will find hundreds of other threads on the subject.

When trying to watch videos on YouTube and other sites the video screen is completely green.

When trying to watch videos on various websites including YouTube, the video screen is completely green. I can hear the audio, but no visual. This does not happen with every video, but it is fairly common for me. When I try to watch the same videos with Internet Explorer they work fine. Anyone have any ideas? Thanks in advance!
== This happened ==
Every time Firefox opened
== Last week

Hi,
I am having a pb similar to Capain Jeff but with internet explorer. On a website to watch news with video streaming, after the ads are displayed the flash player bugs and the browser stopps and the screen goes grey if i keep clicking.
I had he same green screen on youtube but fixed it thanks to the 1st post from cor-el.
thanks

Why do I keep getting error occurred. Please try later again when trying to watch youtube videos

Why do I keep getting "Error occurred. Please try later again." , eveytime when trying to watch youtube videos. I have the latest adobe flash player and java so why can't I watch videos at youtube??
It's very, very, frustrating having had so many people tell me I need to change my browser to you guys at mozilla firefox.
I've tried everything but still cannot view the youtube videos. I have a 32 bit Toshiba laptop.
God bless, I await your reply,
Daniele

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I get plug-ins failure warning when trying to watch youtube or videos on Internet

Since I installed Adobe flash player13 for OS X Snow Leopard I get the plug-ins failure warning when trying to watch any videos on you tube or on any other web site in general, I followed other threads suggestions on the subject already posted but none of them worked or mentioned that the problem arised after installing the flash player update. Any suggestions? Please help,
Thank you.

Thank you Chistopher, after your suggestion I did go to the Adobe official community site and I fund the solution to my problem.
ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround
Apr 11, 2014 3:24 PM
We are aware that Macs created between 2006 and 2007 are currently running into problems using the latest release of Flash Player (version 13). We apologize for the inconvenience that this is causing. We are actively investigating the cause and hope to have a full solution to you shortly. In the meantime, please follow this two step procedure which will revert you back to version 12.
Download and run our uninstaller:
http://fpdownload.macromedia.com/get/flashplayer/current/support/unins tall_flash_player_osx.dmg
Download and run the version 12 installer from*:
http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_12_osx.dmg
So I did and it worked. Thanks again for your help.

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L

I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any ideas of what's going on?

I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any idea of what's going on?

Welcome to the Apple Community.
Try repopulating iTunes with the problematic files.

Shockwave flash crashes on my chromebook when trying to watch a show

Similar Messages

Maybe you are looking for