Skype premium with unlimited world account but cal...

I've been subscribed to Skype premium with unlimited world for a long time now, then just got an email a few days ago, saying I got a free upgrade, and now I can't make any calls - tells me I have to 'buy credit' every time I try making any call I used to make included in my package... What happened?? I'm very frustrated.

I am Premium subscriber and received the email saying free world access but when I try to ring Italy it asks for a payment. Do I have to activate something? Any help would be appreciated

Similar Messages

Skype Premium with Unlimited World

I have a Skype Premium account with Unlimited World.
I received an email like many others detailing the changes to Skype Premium, and that I would continue to receive my Unlimited World subscription.
However since receiving that email, I have no Unlimited World subscription listed in my account, and I am not able to make calls.
A chat with online support said they were aware of the issue and were rolling it out to users accounts in phases to prevent "server crashes and overloads".
True or not?
I am also due to be billed on my account for £7.46 on December 25th, but apparently Skypes billing cycle is 8 months and I won't actually be changed anything.
Again, true or not?

Same here. I was paying/subscribing an unlimited country previously. I received the free upgrade to Unlimited World as well. But right now, I can't even make phone calls to the numbers in my previous unlimited country. I got 'insufficient credit'. message.
This is what I get when I checked my Purchase History...
Anybody knows what I should do?
And, is there a way to 'talk' to Skype support via online?
Thanks.....

Do I need Premium with Unlimited World if I only c...

I use my skype account to call the Philippines (a landline) but this country is not included in the list associated with Unlimited World, so I purchase credits to pay for calls. Is there any other reason I need to keep my premium subscription, if all I want to do is continue to call the Philippines (with a few other US based skype colleagues).

you can visit the link pasted below, then enter Philippines in the search box, then check the results if the rates/offers there would satisfy your requirements -
http://www.skype.com/en/rates/
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Re: Skype Premium and Unlimited World subscription

I HAVE A SKYPE PREMIUM ACCOUNT. BUT I WANT TO CONVERT IT INTO UNLIMITED WORLD SUBSCRIPTION. CAN I USE MY REMAINING CREDIT FROM SKYPE PREMIUM TO TRANSFER INTO UNLIMITED WORLD CALL SUBSCRIPTION. PLEASE LET ME KNOW AS I WANT TO DISSCONTINUE MY SKYPE PREMIUM AND SHIFT OVER. PLEASE HELP!!!!

Hi,
Please note that Skype subscriptions are recurring by default.
This means that, unless you cancel your payment agreement, the system will automatically charge you to renew it.
I checked your account and can confirm that your subscription is still set to recur automatically. You do not have to take any action on your end if you still wish to continue using it.
Hope this helps.
Rod
If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks!

Skype Premium with Unlimited Calls

I have Skype Premium active but I can't find the country where I can get unlimited calls. Is there a way for this to be listed on Skype website or the Skype desktop client?

I did not disclose the e-mail address, because I made the corresponding reclamation and a proposal and they promised to publish a customer service e-mail address himself.
However, one of the more complicated option is still available
How can I contact Skype Customer Service?
Skype offers help and support through e-mail - follow the steps below to submit your support request to us by email:
Go to the Support request page.
Select the topic you need help with and the problem you are experiencing. Some information that might help with your problem is displayed.
If you still feel that the information doesn’t help, click Continue support request.
Select your contact method.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

Skype premium vs unlimited world

I already have a subscription for "Unlimited World". What additional features do I get to go to "Premium" and what is the additional cost?
thanks

Hi,
https://support.skype.com/en/faq/FA10868/What-is-Skype-Premium ?
http://www.skype.com/intl/en/business/group-video/?intcmp=CS-Upsell-FA10868
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

Having Problems with Unlimited World Subscription

Hello, I got the free month of Unlimited World subscription and I am trying to call a landline number in Brazil, which is covered by Unlimited World, but I always get an error message saying that I need to buy Skype Credit or buy a subscription. Anyone having the same problem?
This is my Call History (I tried to call a mobile (+55YYYYYYYYYY) to see what would happen):
Sep 10 12:25
+55XXXXXXXXXX , Brazil
Call
£0.000
00:00
£0.000
Sep 10 12:19
+55XXXXXXXXXX , Brazil
Call
£0.000
00:00
£0.000
Sep 10 12:16
+55YYYYYYYYYY , Brazil - Mobile
Call
£0.000
00:00
£0.000

Hi,
According to the system your package doesn't include Brazil. You have a Skype Premium subscription with Unlimited World. If you want to learn more about Skype Premium please visit: http://www.skype.com/en/premium/
To check subscription's details on your own account:
Go to www.skype.com > "my subscriptions" (located on the left side) > click on preferred package and then click on "destinations".
I hope it's clear
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

I have unlimited world subscription but I can't ca...

I have the unlimited world subscription but I couldn't call any mobile or landline , and I contacted the customer support and she told me that it's because UAE is partially blocked in UAE ...
But Now I heard in the news that Skype isn't blocked anymore in UAE .
I tried calling again , but still didn't work .
Could you help me out please ?
thanks.

Hi,
Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
https://secure.skype.com/account/call-history
It seems subscription is working.
I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
For these numbers you need a different subscription or Skype Credit.
If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Someone is trying to buy skype premium with my acc...

Hi, some one is trying to buy skype premium with my skype credit but since i have not filled in my credit the payment failed. In my purchase history shows 5 purchase attempt and I have received 5 email from skype about payment fail. I don't have purchased anything and I want this to stop.

The only way that would be occurring is if someone has access to your Skype account. I would suggest you change your password immediately. Log into your account and make sure no other email/Microsoft accounts are linked to your Skype account as well.

Subscribed Unlimited World Pack but can't call

Hi,
I'm from India. I subscribed to Unlimited World Pack but whenever I tried calling someone in China, its saying the user is busy. I called the person using my cellphone and found that the user was not busy at that time. Whenever I tried calling, the same userbusy message is coming. Can anyome please help me with this?

Hi,
With problems like this you need to contact Skype Customer Service.
Please in your email/chat include the exact number you tried to call and time & date of the call.
See also: https://support.skype.com/en/faq/FA1170
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

I have deleted and downloaded itunes to be able to sign in with this new account but it still wont let me

i have deleted and downloaded itunes on my computer to be able to sign in with this new account but it wont let me what do i need to to?

What new account?

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone?

I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change. Can anyone help me?

I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change.   I have also changed the apple information as well including user name and password. Can anyone help me? (This is an ipad question).

Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPad is blocked, and i cant unblock it with my icloud account (but it appears on it)

My iPad is blocked, and i cant unblock it with my icloud account (but it appears on it)

Hello Hadesn,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
Best of luck,
Mario

HT201320 Why can i not receive email with my icloud account but I can send it out only

Why can i not receive email with my icloud account but I can send it out only

Hi Nortarian,
The article below will walk you through the troubleshooting steps for email on your iPad:
iOS: Unable to send or receive email
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Hope this helps ....
- Judy

Skype premium with unlimited world account but cal...

Similar Messages

Maybe you are looking for